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Virgin Media

Virgin Media Outage Report in Newhaven, East Sussex, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Newhaven, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newhaven, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Newhaven, England

The most recent Virgin Media outage reports came from the following cities: Brighton, and Burgess Hill.

CityProblem TypeReport Time
Brighton TV 6 days ago
Brighton E-mail 11 days ago
Brighton E-mail 18 days ago
Brighton E-mail 18 days ago
Brighton Internet 23 days ago
Brighton Internet 28 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Newhaven, England

Latest outage, problems and issue reports in Newhaven and nearby locations:

  • scruftgirl
    joy flowers (@scruftgirl) reported from Brighton and Hove, England

    @virginmedia hey ho, here we go again ! Dropping in, dropping out, buffering. Unacceptable service for a whopping £33 per month!

  • alternativeage
    Alternative Ageing (@alternativeage) reported from Saltdean, England

    @virginmedia I have had intermittent connection issues for 3 days now, as has my neighbour 300 yards away. Despite your site saying their are no issues there is obviously a local problem - again. Could you please DM me as can’t get thru to tour service. Post code BN2 8AE.

  • Supersonic_Inc
    SUPERSONIC INC., PODCAST & 90s RADIO SHOW (@Supersonic_Inc) reported from Hove, England

    @virginmedia experiencing WiFi outage in Portslade / Hove area. Can you say what is wrong? Jus happened.

  • Sussexmerlins
    Nick Weston 🇪🇺 (@Sussexmerlins) reported from Hove, England

    @yorkshirerosie @virginmedia I think your issue is that you are furthest from the cabinet. Therefore everyone else is getting the capacity first. That said for that big a drop in speed late at night it means that they either reduced the capacity on the line or something further up is using a lot. It could

  • alternativeage
    Alternative Ageing (@alternativeage) reported from Saltdean, England

    @virginmedia Not sure since I’ve been out all day - I had to run away it was so dreadful! Hang on .......ooh Alexa is working again - she wasn’t all morning plus a v weak download speed & signal for days. Hade you done something?

  • Sussexmerlins
    Nick Weston 🇪🇺 (@Sussexmerlins) reported from Hove, England

    @yorkshirerosie @virginmedia 64mb is ok but if you were getting 150mb then I expect you’d notice it. Good news is. It’s not your issue. It means that theres either a fault on the line, or there’s too many people using it at the same time. It’s called “contention”. Have you called your supplier?

  • Dazzakovak
    Dazza Drums (@Dazzakovak) reported from Brighton and Hove, England

    @virginmedia can you contact me regarding an issue

  • PaganZG
    𝐙𝐆 (@PaganZG) reported from Brighton and Hove, England

    @virginmedia please help me with my order can't get through to your customer service team.

  • Lesleynotledley
    Dear Mr Levy... (@Lesleynotledley) reported from Hove, England

    Virgin media, had a problem with my account and wanted to discuss as they'd mis informed me and i was incurring costs as a result, i eventually got thru they told me my security details and email were wrong even tho they'd emailed me a reminder on it #cantcomplain

  • Sussexmerlins
    Nick Weston 🇪🇺 (@Sussexmerlins) reported from Hove, England

    @yorkshirerosie @virginmedia Is your issue that the speed is up and down and it sometimes doesn’t work or that it doesn’t work in parts of your house?

  • Mick1082
    Mike smith (@Mick1082) reported from Brighton and Hove, England

    @virginmedia no wi fi again in the BN2 area of Brighton this is getting beyond a joke what’s going on I pay over £130 for this it’s really not good enough this has been like this since last weekend @TheSun @brightonargus do you guys have any inking to what this problem is

  • Mercer4Bud
    Mercer (@Mercer4Bud) reported from Hove, England

    @virginmedia what WiFi goes down at this time, bunch of loons

  • Mercer4Bud
    Mercer (@Mercer4Bud) reported from Hove, England

    @virginmedia **** cunty company **** off bunch of useless wankers

  • aliceharmanx
    alice❁ (@aliceharmanx) reported from Brighton and Hove, England

    @virginmedia how long is the wait to get through to customer services on the phone?

  • Mick1082
    Mike smith (@Mick1082) reported from Brighton and Hove, England

    @virginmedia I’ve tried all of that it doesn’t work I’ve also heard on the local community Facebook page of people having the exact same problems even though when the service status says there’s no known issues but clearly there is

  • MarkkClifford
    Mark Clifford (@MarkkClifford) reported from Brighton and Hove, England

    @Erstwhilian @virginmedia Last few days has been terrible! Normally have no issue with them. Looking for some money back for sure

  • Mercer4Bud
    Mercer (@Mercer4Bud) reported from Hove, England

    @virginmedia not one positive tweet is sent to you it’s all negative saying how **** you lot are

  • Sussexmerlins
    Nick Weston 🇪🇺 (@Sussexmerlins) reported from Hove, England

    @yorkshirerosie @virginmedia Be that there are businesses on the same exchange backing up their data. I have a similar issue. Sky guarantee 70mb but I only get 65mb. I’m therefore able to cancel my contract and go to another provider. However. This would depend on who the provider is. Most providers buy

  • Lesley_wolan
    Lesley Crook (@Lesley_wolan) reported from Brighton and Hove, England

    @virginmedia engineer arrived at our house today after a week of waiting to upgrade broadband. We now need a Booster which he said he said is free to us. Now going round in circles in your customer services trying to order it. Please contact me

  • TheMexicanMoose
    Moose ⚜️ // ✊🏽✊🏾✊🏿 (@TheMexicanMoose) reported from Brighton and Hove, England

    @Hazysmile @virginmedia Damn, might be worth contacting them to see if they’re planning any expansions?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Team_Hotdog
    Team Hotdog 🌭🌭 (@Team_Hotdog) reported

    @UswitchUK @virginmedia routers are dogshit, I complained alot. Eventually bought my own and never had any issues since

  • kelplasmapen
    kelly wade (@kelplasmapen) reported

    @virginmedia is the very worst been waiting months for installation 5 cancelled appointments. A total joke

  • TriplespressoMM
    Triple Espresso (@TriplespressoMM) reported

    @virginmedia Apparently not. I’ve had this email for 20 years. I mention yesterday that I needed to change the password as it was compromised. Next day Virgin has not helped me change the email, but shut it down so I can’t access 20 years of emails. Doesn’t make sense

  • PapaMcintosh
    Michael McIntosh (@PapaMcintosh) reported

    @JenClone @virginmedia I'm with virgin and I hate with a passion. Always some fault or other and never get to speak to anyone on the phone

  • elnhojio14
    John Ratcliffe (@elnhojio14) reported

    @_MissMonster_ @virginmedia Their customer service is an utter disgrace. And no acceptance of fault either despite loads of people in the same area reporting the same issue. Ridiculous!

  • Ian_Collins_03
    Ian Collins (@Ian_Collins_03) reported

    @WhichUK No provider should be allowed to take over another, which has a bad record #VirginMedia

  • swbenno
    Scott™ (@swbenno) reported

    @virginmedia my services aren't working due to the power cut in North London what's the ETA for a fix?

  • A_J_C1992
    Alex Coppin (@A_J_C1992) reported

    @virginmedia The connection was not lost. They were putting the phone down. And no after 4 hours i was unable to ge a straight consistent answer from anyone. Shocking. Still waiting for a phonecall in relation to my complaint. Seems you dont deal with complaints

  • AndyCiesielski
    Andy Ciesielski (@AndyCiesielski) reported

    @virginmedia fibre broadband has been down for an hour and a half at least in de11 9 area. Service page says everything is a ok? Want to update that?

  • CaronHarrison9
    Caron Harrison (@CaronHarrison9) reported

    @virginmedia why’s my internet down?