Virgin Media outages and service status in Newhaven, England

Problems in the last 24 hours in Newhaven, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newhaven, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newhaven, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Lewes, Hove, and Burgess Hill.

City	Problem Type	Report Time
Brighton	TV	23 hours ago
Brighton	TV	24 hours ago
Brighton	TV	1 day ago
Lewes	Internet	1 day ago
Brighton	Internet	1 day ago
Brighton	TV	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Newhaven, England

Latest outage, problems and issue reports in Newhaven and nearby locations:

• 
  Jonathan 🏳️‍🌈🇪🇺 & 🏳️‍⚧️ ally (he/him) (@logically_fuzzy) reported 3 minutes ago from Brighton and Hove, England

  @virginmedia no WiFi, phone or TV in Brighton BN2 Causing major problems with work What's the problem and when can it be fixed? I can't afford to miss any more work

• 
  JK (He/him) 💙🏳️‍🌈🇪🇺 & 🏳️‍⚧️ ally (@logically_fuzzy) reported 6 minutes ago from Brighton and Hove, England

  @virginmedia How can you justify me, a service user for 6 years, paying 3x your current 'new customer' tariff Can I disconnect and rejoin at the lower price please?

• 
  Peter Brownings (@Brown3P) reported 7 minutes ago from Plumpton Green, England

  @virginmedia can someone DM me please I’ve been on you chat service all day and getting nowhere

• 
  Scott Hortop (@scotthortop) reported 17 minutes ago from Brighton and Hove, England

  @virginmedia All your cable services are down right now, but can you explain why I can't access the programs recorded on the hard drive my virgin box? That makes no sense...

• 
  Mike smith (@Mick1082) reported 18 minutes ago from Brighton and Hove, England

  @virginmedia Eventually yes but had to go though the sales team first I get with the COVID situation it’s more tricky than normal but the 150 line though is appalling to be cut off after waiting spending nearly two hours is really poor service guys the people I did speak to were very helpful

• 
  Fragile Creatures (@FragileCreature) reported 26 minutes ago from Brighton and Hove, England

  @virginmedia We already know there aren't problems in the area. I'm complaining about a lack of customer support staff and you send us to an automated line! Ridiculous.

• 
  Brian Roe (@indiointernet) reported 29 minutes ago from Brighton and Hove, England

  @virginmedia Call you...? How do you think I found out about the issues? I wasted hours on the phone calling the numbers you have quoted. Give me strength.

• 
  Anne Webb (@AnneWebb777) reported 29 minutes ago from Brighton and Hove, England

  @virginmedia no landline for weeks and impossible to report. Sick of your company. Can’t even get through to CANCEL contract £105.75 this month maybe you will get in touch if I cancel next payment 🤬🤬

• 
  shannon (@Shannonmanuel_) reported 33 minutes ago from Brighton and Hove, England

  @virginmedia been 2 days and our WiFi still not working ! Tried resetting and turning on and off again !! Pls help , we are students who neeeeeeed WiFi

• 
  Gary Pleece (@garypleece) reported 34 minutes ago from Brighton and Hove, England

  @virginmedia Just back up after 4 hours down...

• 
  Scott Hortop (@scotthortop) reported 36 minutes ago from Brighton and Hove, England

  @virginmedia I thought as much. I have never received such a call before - It is as if they were targeting telephone numbers affected by yesterdays outage.

• 
  Michael Jones (@mejones2121) reported 37 minutes ago from Woodingdean, England

  @virginmedia Absolute rubbish. I pay a premium for super fast broadband and it buffers during Streaming plus I've had no internet or phone line all day YET AGAIN. #internet #broadband #poor service

• 
  Gis (sarah)🇬🇧🏳️‍🌈🇪🇺🤘 (@gismotigga) reported 37 minutes ago from Brighton and Hove, England

  @ElliePeace01 @virginmedia I went via complaints department bin the end via email complete paper trail they couldn't get out of it then, virgin media are notoriously bad customer service.

• 
  Richard Williams (@5waysRichard) reported 41 minutes ago from Brighton and Hove, England

  @virginmedia Yes it seems to be ok, but I don’t understand why it would be going down every day between midnight and 1am

• 
  @megyesischwartz (@schstsc1) reported 42 minutes ago from Brighton and Hove, England

  @virginmedia 45 minutes to get through to a person. Told them I wanted to leave. They put me on hold and cut me off! Goodbye Virgin - Hello Sky (the @skytv package is £70 cheaper). @virginmedia customer service is a disgrace

• 
  Gary Pleece (@garypleece) reported 45 minutes ago from Brighton and Hove, England

  @virginmedia Hi, the interruption is ongoing so I’m guessing we have faulty equipment? When I go onto the website it tells me to ‘reset’ which I do and it works for a while then goes wrong again. Can we sort a new router? Is that the issue?

• 
  Natalie Hills (@NatalieAHills) reported 49 minutes ago from Hove, England

  My boyfriend has been trying to cancel his @virginmedia account since September when his contract came to an end, and to this day he is still on the phone to them trying to disconnect his broadband. Worst company and customer service I’ve ever had to witness.

• 
  Jonathan 🏳️‍🌈🇪🇺 & 🏳️‍⚧️ ally (he/him) (@logically_fuzzy) reported 52 minutes ago from Brighton and Hove, England

  @maecoloma8 @virginmedia @richardbranson I've lost a whole day's work, losing a lot of income, any more info on the Brighton outage?

• 
  Fragile Creatures (@FragileCreature) reported 57 minutes ago from Brighton and Hove, England

  @virginmedia It's your customer service that isn't working. And our broadband router.

• 
  Lee Robertson FCSI FRSA (@leerobertson64) reported 60 minutes ago from Hove, England

  @virginmedia Service keeps dropping and when on its really poor signal. Gone through all the usual trouble shooting steps as this happened a few weeks back so just did everything as per last time.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bill Carter (@billingtonius) reported 8 minutes ago

  @virginmedia What about those experiencing problems with their internet? Being sent pointless updates via text. Each message being sent 3 times. Each message just pushing the expected resolution back a few days. For nearly a month now.

• 
  Seelsy (@Seelsya_) reported 14 minutes ago

  @virginmedia Issue here too. Pixelated.

• 
  Dave (@Dave_Syracuse) reported 15 minutes ago

  @virginmedia your WiFi is still not working. Please sort it out.

• 
  Allan (@allanp_85) reported 17 minutes ago

  @virginmedia Your WiFi is horse ****!

• 
  Daniel Clein 🔶️🌸🎗🇪🇺 (@cleinofficial) reported 17 minutes ago

  Today's burning question: what is the worst broadband supplier in the UK, and why is it Virgin Media?

• 
  Nicola Thrussell (@NicolaThrussell) reported 24 minutes ago

  @virginmedia EN6 (Potters Bar, Hertfordshire) area completely down with no internet but app says no issues. Please can you look into this to and get it resolved.

• 
  G Strachan (@Forcegayle) reported 25 minutes ago

  @rilf07 @rebhalp @virginmedia Their social media account posts are never about currently what is happening now. It's terrible.

• 
  David Gordon (@gordonwd) reported 26 minutes ago

  @virginmedia So you accept there's been an error processing my order and tell my you can't resolve it - I have to call your customer support team. I call them, get out on hold for 5-10 minutes and the call simply gets disconnected. Been a fan of you guys for years - I'm wavering.

• 
  Mary Erickson (@MaryEricks51284) reported 27 minutes ago

  @DanAaronTaylor @virginmedia had this exact problem and MeganCode fixed it.

• 
  Gem (@Gemnffc) reported 28 minutes ago

  @virginmedia Is they an estimated time? My Nan’s kicking off she can only get bbc1 and said it’s crap 🥴