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Virgin Media

Virgin Media outages and service status in Peacehaven, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 10 outage signals in the last 24 hours around Peacehaven, including 10 direct reports.
  • The most common problems reported in this area mention TV, Internet, and E-mail.
  • The most recent signal from this area was received May 14, 3:16 PM GMT+1.
  • 58% TV (58%)
  • 32% Internet (32%)
  • 5% E-mail (5%)
  • 5% Wi-fi (5%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Peacehaven, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Peacehaven, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 15: Problems at Virgin Media

Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Peacehaven, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Lewes, Hove, and Burgess Hill.

CityProblem TypeReport Time
Brighton TV 21 hours ago
Brighton TV 22 hours ago
Brighton TV 22 hours ago
Lewes Internet 23 hours ago
Brighton Internet 23 hours ago
Brighton TV 24 hours ago

Nearby cities with recent reports

Brighton

11 recent signals

21 hours ago
Hove

2 recent signals

24 hours ago
Lewes

1 recent signals

23 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Peacehaven, England

Latest outage, problems and issue reports in Peacehaven and nearby locations:

  • scotthortop
    Scott Hortop (@scotthortop) reported from Brighton and Hove, England

    @virginmedia Yes, everything seems to be working now. However, I have just received a call from Virgin Media, or someone purporting to be you, telling me that I had poor broadband performance , and I needed to sit in front of my laptop to fix it. I soon hung up, getting the wrong vibes.

  • scotthortop
    Scott Hortop (@scotthortop) reported from Brighton and Hove, England

    @SimonHendy @virginmedia Get it on everything! What chance I get @virginmedia to help out or do I spend my whole Sunday night with the supermarkets?

  • 5waysRichard
    Richard Williams (@5waysRichard) reported from Brighton and Hove, England

    @virginmedia Yes it seems to be ok, but I don’t understand why it would be going down every day between midnight and 1am

  • wavell_mark
    Junior (@wavell_mark) reported from Hove, England

    @virginmedia how come after nearly 3 days is my internet not working?? How do I claim compensation for this??

  • FragileCreature
    Fragile Creatures (@FragileCreature) reported from Brighton and Hove, England

    @virginmedia We already know there aren't problems in the area. I'm complaining about a lack of customer support staff and you send us to an automated line! Ridiculous.

  • CharlesB2T
    Charles Brittain (@CharlesB2T) reported from Burgess Hill, England

    @virginmedia A problem, which I'd like you to address, is that we don't know what the problem is. Last time this happened in October it turned out that the waterworks people had dug through 15 cables and it all had to be reattached.

  • NatalieAHills
    Natalie Hills (@NatalieAHills) reported from Hove, England

    My boyfriend has been trying to cancel his @virginmedia account since September when his contract came to an end, and to this day he is still on the phone to them trying to disconnect his broadband. Worst company and customer service I’ve ever had to witness.

  • AnneWebb777
    Anne Webb (@AnneWebb777) reported from Brighton and Hove, England

    @virginmedia @briamjam Here to help??? Is this a joke?

  • pSK
    Pete Hobson (@pSK) reported from Brighton and Hove, England

    And also @virginmedia if you reply to me with one more bot. I'm going to Dedicate every free hour I have for the next month to writing a fleet of bots to get people to leave your sucky service. So stick that up your bots.

  • logically_fuzzy
    Jonathan 🏳️‍🌈🇪🇺 & 🏳️‍⚧️ ally (he/him) (@logically_fuzzy) reported from Brighton and Hove, England

    @virginmedia no WiFi, phone or TV in Brighton BN2 Causing major problems with work What's the problem and when can it be fixed? I can't afford to miss any more work

  • bobthe_dolphin
    Bob the 🐬 (@bobthe_dolphin) reported from Brighton and Hove, England

    @virginmedia I can't even login to my account...

  • DKarunda
    David (@DKarunda) reported from Brighton and Hove, England

    @southwarker @SkyHelpTeam I think this is a major issue. Experiencing same issues with Virgin Media at the moment

  • AnneWebb777
    Anne Webb (@AnneWebb777) reported from Brighton and Hove, England

    @virginmedia @fawizium Impossible to contact anyone through phone, absolutely dreadful service as per usual. How do you sleep at night? £105.75 this month 🤬🤬

  • garypleece
    Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia Called and no issues. It has to be equipment, right? There’s an option to ‘test hub’ on that link but it just goes to an invalid page. I’ve been patient for a few weeks now, but I’m finding it hard to remain so! Trying to work like this is impossible

  • AnneWebb777
    Anne Webb (@AnneWebb777) reported from Brighton and Hove, England

    @virginmedia what the hell is wrong with your system. Impossible to report a fault! No contact available just going round in circles. Landline not worked for a week now 🤬 you really are the pits, can’t even cancel this crappy service £109.75 paid this month!!!!

  • garypleece
    Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia They couldn’t fix it last Saturday… It’s been better today, but still up and down at certain times. Def not fully fixed

  • legsdown
    Richard Easy 💙 (@legsdown) reported from Saltdean, England

    @billy2plus5 @caravanions @virginmedia I've been with BT for years. The usual tussle when the contract is up and had cause to complain a couple of times about billing mistakes but service wise, no issues at all.

  • DickBroady
    **** Broady (@DickBroady) reported from Willingdon, England

    @Matthew_Wright @virginmedia I’ve used BT for some considerable time. Never had a problem would recommend

  • pSK
    Pete Hobson (@pSK) reported from Brighton and Hove, England

    My god @virginmedia sort it out!! The whole streets been complaining for months. Loads have left your service now. You've replaced the junction box. What you gonna do next, waggle a squirrel and see if that fixes it?

  • indiointernet
    Brian Roe (@indiointernet) reported from Brighton and Hove, England

    @virginmedia Call you...? How do you think I found out about the issues? I wasted hours on the phone calling the numbers you have quoted. Give me strength.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • NigelBak3r
    Nigel Baker (@NigelBak3r) reported

    @jmstocka @virginmedia Website never works properly, you get so far then it goes off.

  • shaunriley1954
    Shaun Riley (@shaunriley1954) reported

    @virginmedia @Da8blue It took long enough to fix

  • RobPhonetix
    Phonetix (@RobPhonetix) reported

    @virginmedia What about those of us repeatedly requesting our myvirginmedia account be unlocked for the last 6 weeks (& even lodged a complaint about it) who are STILL unable to access our accounts with no explanation?

  • GlennThompsonBP
    Cllr Glenn Thompson - Westoe - South Tyneside (@GlennThompsonBP) reported

    @Da8blue @virginmedia Same problem in the North East, been like this all day.

  • Ahead18251112
    Alex (@Ahead18251112) reported

    @repeatall @virginmedia @K_simple_k Upgrading? Major outage?

  • gazaboy79
    Gaz Gee (@gazaboy79) reported

    @virginmedia waiting over a hour on your phone line to tell you that my TV isn’t working is not good customer service. Please sort it out

  • MaryEricks51284
    Mary Erickson (@MaryEricks51284) reported

    @DanAaronTaylor @virginmedia had this exact problem and MeganCode fixed it.

  • Johnboy710Fble
    Johnboy710💎 #DGaF and Bar (@Johnboy710Fble) reported

    @virginmedia Are we getting compensation for the failure of the tv service this morning

  • FootittAnt
    Ant Trevers-Footitt (@FootittAnt) reported

    @virginmedia ITV still down

  • AnnieGE2
    AnnieGE2 (@AnnieGE2) reported

    @virginmedia What the hell Virgin Media, BBC1 ch 101 completely not working on my V6 box (though other channels ok earlier) denying me live Eurovision semi!! Service status checker site not working either so I can't even report it or get info??! This after another big fault recently, shocking