Virgin Media Outage Report in Peacehaven, East Sussex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Peacehaven, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Peacehaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (14%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Peacehaven, East Sussex, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Burgess Hill and Hove.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Total Blackout | |
| Brighton |
Phone | |
| Brighton |
||
| Burgess Hill |
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| Brighton |
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| Burgess Hill |
Community Discussion
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Virgin Media Issues Reports Near Peacehaven, England
Latest outage, problems and issue reports in Peacehaven and nearby locations:
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Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
@virginmedia, what happened to the Travel Channel on 289? No warnings, no I go, just gone! It was my favorite channel and it's been scrapped of your network. What's going on?
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Gaynor Wingham
(@GaynorWingham) reported
from
Hove, England
@virginmedia my internet and phone are not working. I can't phone you on 150. How can i contact you ? I live in Hove Brighton. Thank you
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alice❁
(@aliceharmanx) reported
from
Brighton and Hove, England
@virginmedia how long is the wait to get through to customer services on the phone?
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Nick Weston 🇪🇺
(@Sussexmerlins) reported
from
Hove, England
@yorkshirerosie @virginmedia Agree. Might just be a faulty router. Unless you live in a castle there shouldn’t be a problem in the room next to the router. I’m in the garden and my router is 20m away in the front room.
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Nick Weston 🇪🇺
(@Sussexmerlins) reported
from
Hove, England
@yorkshirerosie @virginmedia I think your issue is that you are furthest from the cabinet. Therefore everyone else is getting the capacity first. That said for that big a drop in speed late at night it means that they either reduced the capacity on the line or something further up is using a lot. It could
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Jonathan O'Keeffe
(@RGNJonathan) reported
from
Brighton and Hove, England
@virginmedia How could it be a connection issue? It is fibre optic WiFi? Also the internet has been horrid the last couple of months just haven’t had time to call both my partner and I are front line so never off in the week
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Alternative Ageing
(@alternativeage) reported
from
Saltdean, England
@virginmedia I have had intermittent connection issues for 3 days now, as has my neighbour 300 yards away. Despite your site saying their are no issues there is obviously a local problem - again. Could you please DM me as can’t get thru to tour service. Post code BN2 8AE.
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Nick Weston 🇪🇺
(@Sussexmerlins) reported
from
Hove, England
@yorkshirerosie @virginmedia Be that there are businesses on the same exchange backing up their data. I have a similar issue. Sky guarantee 70mb but I only get 65mb. I’m therefore able to cancel my contract and go to another provider. However. This would depend on who the provider is. Most providers buy
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Lesley Crook
(@Lesley_wolan) reported
from
Brighton and Hove, England
@virginmedia engineer arrived at our house today after a week of waiting to upgrade broadband. We now need a Booster which he said he said is free to us. Now going round in circles in your customer services trying to order it. Please contact me
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(◕‿◕✿)
(@christieblythe) reported
from
Brighton and Hove, England
@virginmedia are ******* shite. All I wanna do is cancel my contract 🙃 been on hold for fukin ages. 🤬🤬🤬
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Jeff Webber
(@jettypaul71) reported
from
Burgess Hill, England
@virginmedia I have no TV but you are not taking calls so how can I sort issue - looks like you changed/cancelled my account!!??
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🏳️🌈 #SociallyDistancingRick 🏳️🌈
(@richardscovell) reported
from
Brighton and Hove, England
Just experienced #unethical behaviour from @virginmedia #coercing a customer, accept £20 and close a complaint or you can take it further and not accept the £20. Failure to be transparent and communicate effectively across all departments about charges #poorcustomerservice
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Nick Weston 🇪🇺
(@Sussexmerlins) reported
from
Hove, England
@yorkshirerosie @virginmedia 64mb is ok but if you were getting 150mb then I expect you’d notice it. Good news is. It’s not your issue. It means that theres either a fault on the line, or there’s too many people using it at the same time. It’s called “contention”. Have you called your supplier?
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Moose ⚜️ // ✊🏽✊🏾✊🏿
(@TheMexicanMoose) reported
from
Brighton and Hove, England
@Hazysmile @virginmedia Damn, might be worth contacting them to see if they’re planning any expansions?
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Gill Hodge
(@HodgeGill) reported
from
Brighton and Hove, England
I can only imagine those responsible for exam result standardising algorithms also work for #virginmedia as our box records Peppa Pig, bbc news x6 and random other channels (we have never watched) ad infinitum- hours of calls explain it's algorithms-seriously #algorithmicjustice
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Nick Weston 🇪🇺
(@Sussexmerlins) reported
from
Hove, England
@yorkshirerosie @virginmedia Is your issue that the speed is up and down and it sometimes doesn’t work or that it doesn’t work in parts of your house?
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PriyaBTN
(@DeccanTiffin) reported
from
Hove, England
@virginmedia Is this some kind of joke? Just called this number and got an auto reply saying voice calls are not supported on this number. The WiFi service is awful today by the way.
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Alternative Ageing
(@alternativeage) reported
from
Saltdean, England
@virginmedia Not sure since I’ve been out all day - I had to run away it was so dreadful! Hang on .......ooh Alexa is working again - she wasn’t all morning plus a v weak download speed & signal for days. Hade you done something?
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joy flowers
(@scruftgirl) reported
from
Brighton and Hove, England
@virginmedia hey ho, here we go again ! Dropping in, dropping out, buffering. Unacceptable service for a whopping £33 per month!
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Jonathan O'Keeffe
(@RGNJonathan) reported
from
Brighton and Hove, England
@virginmedia Don’t have an Ethernet cables. My phone actually uses 5G if signal is weak so it was likely my data not WiFi
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Carter
(@CarterMike14) reported
@virginmedia Yet again our area of BR5 1 is down.... leaving you on Monday as within my period of you insane price increase for absolute rubbish.
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paul mcvey
(@ptmv69) reported
@virginmedia It seems to be a lot of people in the southdene area of Kirkby have been having the same issues as myself Considering this are all your customers going to get compensated for their loss of internet access?
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CloudYoshimoto
(@cloudyoshimoto) reported
@Dingle2k3 @virginmedia It is @virginmedia, i looked them up not even in top providers for gaming. I love the speed, but their latency and support as soon as its not the customers end (i.e there network) falls down a hole full of ****, where we have to hope it 'gets fixed at somepoint'.
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Penny Samuels 🐺 📸 🤬 ✊
(@PennySamuels18) reported
@Soccerjudge @virginmedia That's awful! Mine came back on at 4pm, so 'only' 20 hours lost. Oh, and a day's wages 'cause without broadband I can't work.
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Meema
(@PrestoleeGreen) reported
@virginmedia 10 days ago my husband ordered a new router as our internet signal is rubbish and a new remote control for the TV Can you confirm they have been ordered and when can we expect to receive them . Not happy with your customer service .
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Sundev Pabla
(@SonyNeetu) reported
@virginmedia I am finding it impossible to terminate your services. I told you on 29 December that I would be moving to an area without Virgin Services. Since then you have continued to take hundreds of pounds from my account. See Complaint reference: C-0203232085.
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IDIC
(@CharlieIDIC) reported
@virginmedia down again
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paul mcvey
(@ptmv69) reported
@virginmedia @virginmedia considering I was told this was classed as non urgent problem (as I was told today on the phone) So a whole area with the same problems as myself seems not to be a bother for ur company
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CloudYoshimoto
(@cloudyoshimoto) reported
@virginmedia Useless virgin, down again in my area. Wired connections... Its your crappy network. You cant fix this by continually checking your customers end, my end is fine thanks. Your network.
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Merk
(@UncleMerk) reported
@cakievlr @virginmedia why is virgin media so bad for other people when its perfectly fine for me its weird