Virgin Media Outage Report in Peacehaven, East Sussex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Peacehaven, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Peacehaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Peacehaven, East Sussex, England
The most recent Virgin Media outage reports came from the following cities: Brighton and Burgess Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
TV | |
| Brighton |
Internet | |
| Brighton |
Internet | |
| Brighton |
Internet | |
| Brighton |
TV | |
| Brighton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Peacehaven, England
Latest outage, problems and issue reports in Peacehaven and nearby locations:
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Steve Love
(@SteveAfterlight) reported
from
Brighton and Hove, England
@virginmedia We tried valiantly. After being let down again on the basics of simply getting us our equipment and getting us online we did eventually manage to speak to someone. Thankfully we managed to cancel and go back to Sky and never need to deal with Virgin Media ever again!
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Vicky Nangle
(@VictoriaNangle) reported
from
Brighton and Hove, England
@virginmedia I’ve been trying to message with your help section for 3 hours now - had 2 agents introduce themselves then disappear. All I want to do is let them know the details of someone pretending to be Virgin who tried to scam me then threatened me this morning. Not good.
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Pete Hobson
(@pSK) reported
from
Brighton and Hove, England
My god @virginmedia sort it out!! The whole streets been complaining for months. Loads have left your service now. You've replaced the junction box. What you gonna do next, waggle a squirrel and see if that fixes it?
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shannon
(@Shannonmanuel_) reported
from
Brighton and Hove, England
@virginmedia been 2 days and our WiFi still not working ! Tried resetting and turning on and off again !! Pls help , we are students who neeeeeeed WiFi
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Alternative Ageing
(@alternativeage) reported
from
Saltdean, England
@virginmedia I used the automatic system for Virgin to send a signal to sort out my problems - nothing has been done, now I'm on hold to speak to a human being 16 minutes and counting. This is unforgivable 2 weeks of : Slow Wifi, no apps working and can't even speak to someone.@BBCWatchdog
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ABCOM - IT Solutions
(@abcomuk) reported
from
Burgess Hill, England
@virginmedia 40 minutes on the phone to tech support and still no one is answering... where is the uk broadband help desk please?
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BradleyGeorge2001
(@Bradley16535324) reported
from
Brighton and Hove, England
@virginmedia RIGHT SERIOUSLY YOU NEED TO SORT OUT YOU INTERNET THAT YOUR PROVIDING BECAUSE IT IS AN ABSOLUTE EMBARRASSMENT, it is a waste of money paying for this appalling service we are receiving you don’t Evan deserve a half star review. SORT IT OUT AND SORT IT OUT NOW!!!!
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Mike smith
(@Mick1082) reported
from
Brighton and Hove, England
@virginmedia I have no tv service what’s going on this is 3 nights running now that the picture has all broken up and suddenly it won’t even load the channels I’m paying £130 for this it’s not good enough
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Mike smith
(@Mick1082) reported
from
Brighton and Hove, England
@virginmedia what’s happening with the tv service in the BN2 area?of Brighton it’s been fine all day and now I’m getting a broken up picture the same thing happened at the same time last night too
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Pete Hobson
(@pSK) reported
from
Brighton and Hove, England
And also @virginmedia if you reply to me with one more bot. I'm going to Dedicate every free hour I have for the next month to writing a fleet of bots to get people to leave your sucky service. So stick that up your bots.
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
Hello @virginmedia WiFi down in BN1. Send help. Don’t know if you’ve noticed but we’ve been asked to WFH. Current stays: unable to.
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Pete Hobson
(@pSK) reported
from
Brighton and Hove, England
You bunch of cheap *** fraudsters @virginmedia . Invest in your infrastructure. Invest in your tech support. You really need a government watchdog don't you. You clearly can't be trusted to be a private company
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Vicky Nangle
(@VictoriaNangle) reported
from
Brighton and Hove, England
@virginmedia After over 3 hours and on my 3rd agent I managed to report it. The call was a scam, saying that my wifi was too slow and trying to get to my laptop. When I twigged and refused they became abusive and threatened physical abuse.
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Alternative Ageing
(@alternativeage) reported
from
Saltdean, England
@virginmedia I have way too much to do than sit on the phone waiting for someone to answer me! Will try when it's raining and I have nothing else to do. I need @virginmedia here to sort all these problems out, and a reduction on the monthlies - Meanwhile I am looking elsewhere
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia Just back up after 4 hours down...
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Alternative Ageing
(@alternativeage) reported
from
Saltdean, England
@virginmedia I still haven't heard from anyone - my wifi is getting worse and worse and I can't work let alone watch any apps. Help!
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Alternative Ageing
(@alternativeage) reported
from
Saltdean, England
@virginmedia text this morning to the number you gave me - service still out in my area, now saying tomorrow. That'll be 6 days. And I haven't heard a word back. #notgoodenough
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Alternative Ageing
(@alternativeage) reported
from
Saltdean, England
@virginmedia Look, I've done everything you told me to do: sending messages to the text no. you gave me - no response in a week - calling an automatic no that said it would send a signal to my equipment 'BECAUSE SOMETHING IS WRONG' - nothing happened......calling and not being answered ....
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@megyesischwartz
(@schstsc1) reported
from
Brighton and Hove, England
@virginmedia 45 minutes to get through to a person. Told them I wanted to leave. They put me on hold and cut me off! Goodbye Virgin - Hello Sky (the @skytv package is £70 cheaper). @virginmedia customer service is a disgrace
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Alternative Ageing
(@alternativeage) reported
from
Saltdean, England
@virginmedia Can't get through and wifi is getting slower and slower. Could you please ask someone to send the signal to my box remotely as the automated system promised to do yesterday - but didn't! Thanks.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rick Sacrop. 🇬🇧 🏴🥋🎸🎹 🏉🇺🇦
(@RickSacrop) reported
@virginmedia I'm able to get a new package in a few days. The current package I have is £28 on line today. I am paying £72 per month for the same deal. I have tried to cancel. Your phones are never answered and your 'on line' cancellation service has got me nowhere after 5 days. A CON @Ofcom
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Irv1878
(@irv1878) reported
@virginmedia are a joke, internet faults for months and same bloody answer when you ring them 30 phone calls and 3 tech visits and its still not working
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Hannah Fearn
(@hannahfearn) reported
@virginmedia reporting a outage (again) at SE27 that isn’t noted on your service checker. Not a household problem, every Virgin user in the area off again.
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Katherine Parsons
(@parsok01) reported
@virginmedia total outage TV and broadband in #sw17 since 1030pm last night.
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therealtommycooper
(@phirposdad) reported
@virginmedia what an absolutely atrocious service I am receiving from you. A simple change to my account and now no TV for 48 hours …. RUBBISH utter RUBBISH
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Jack C
(@Jbc729) reported
I see that @virginmedia are providing their normal service. We lost both our Internet and TV signals yesterday evening. Woke up to find that it's still the same this morning. Great start to a four day Jubilee Bank Holiday 😡😡😡 How long can I expect to wait @virginmedia ???
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Rosie Tennant Doran 💖💙💜🪩🚀🦄💃🎶🌠🌌✨
(@RLeBonTennant) reported
@adrianpgibson I feel your pain. 😔😭💔 We have Virgin Media too and they're terrible, especially when they go down out of nowhere. 🙄💙💖 Xxxx
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Jean Jacques Smoothie
(@jjsmoothie) reported
@virginmedia How can I email your customer service team please?
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Ali Chan
(@AliChan29740530) reported
@virginmedia I changed Internet provider and they were meant to inform you I was leaving. They didn't and I had to do it, ended up paying £47 for one month service I didn't use. Now you billed me again for £59, I can't afford this😭😭😭
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Mark Stewart
(@postyboymark) reported
@virginmedia Got through to someone wasn't happy with response tbh been customer 10 years. Contract expires in 2 months will cancel and move on. Don't think you value your customers just after new ones which is fine thanks for your help anyway