Virgin Media Outage Report in Peacehaven, East Sussex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Peacehaven, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Peacehaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Peacehaven, East Sussex, England
The most recent Virgin Media outage reports came from the following cities: Brighton and Burgess Hill.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Total Blackout | ||
| Internet | ||
| Phone | ||
| TV | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Peacehaven, England
Latest outage, problems and issue reports in Peacehaven and nearby locations:
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Charles Brittain
(@CharlesB2T) reported
from
Burgess Hill, England
@virginmedia We are happy, now that we're back online, but it was thanks to the two charming and communicative engineers working away in Burgess Hill that saved the day; not just because they'd fixed the issue, but they'd also told me what was going on.
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ABCOM - IT Solutions
(@abcomuk) reported
from
Burgess Hill, England
@virginmedia 40 minutes on the phone to tech support and still no one is answering... where is the uk broadband help desk please?
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Vicky Nangle
(@VictoriaNangle) reported
from
Brighton and Hove, England
@virginmedia I’ve been trying to message with your help section for 3 hours now - had 2 agents introduce themselves then disappear. All I want to do is let them know the details of someone pretending to be Virgin who tried to scam me then threatened me this morning. Not good.
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Alternative Ageing
(@alternativeage) reported
from
Saltdean, England
@virginmedia text this morning to the number you gave me - service still out in my area, now saying tomorrow. That'll be 6 days. And I haven't heard a word back. #notgoodenough
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Alternative Ageing
(@alternativeage) reported
from
Saltdean, England
@virginmedia Will do - it’s still not working!
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Alternative Ageing
(@alternativeage) reported
from
Saltdean, England
@virginmedia Look, I've done everything you told me to do: sending messages to the text no. you gave me - no response in a week - calling an automatic no that said it would send a signal to my equipment 'BECAUSE SOMETHING IS WRONG' - nothing happened......calling and not being answered ....
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Alternative Ageing
(@alternativeage) reported
from
Saltdean, England
@virginmedia I still haven't heard from anyone - my wifi is getting worse and worse and I can't work let alone watch any apps. Help!
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
Hello @virginmedia WiFi down in BN1. Send help. Don’t know if you’ve noticed but we’ve been asked to WFH. Current stays: unable to.
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Alternative Ageing
(@alternativeage) reported
from
Saltdean, England
@virginmedia I have had no apps on my TV working for days now, Many calls later still no answer and no on-line support. And yes, of course I’ve rebooted it! £75 a month for this?! #TreatLoyaltyLikeRoyalty @BBCWatchdog
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Alternative Ageing
(@alternativeage) reported
from
Saltdean, England
@virginmedia I used the automatic system for Virgin to send a signal to sort out my problems - nothing has been done, now I'm on hold to speak to a human being 16 minutes and counting. This is unforgivable 2 weeks of : Slow Wifi, no apps working and can't even speak to someone.@BBCWatchdog
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Tracy S
(@flowersxxx) reported
from
Hove, England
@virginmedia no internet I'm in the bn3 area any help please.?
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BradleyGeorge2001
(@Bradley16535324) reported
from
Brighton and Hove, England
@virginmedia RIGHT SERIOUSLY YOU NEED TO SORT OUT YOU INTERNET THAT YOUR PROVIDING BECAUSE IT IS AN ABSOLUTE EMBARRASSMENT, it is a waste of money paying for this appalling service we are receiving you don’t Evan deserve a half star review. SORT IT OUT AND SORT IT OUT NOW!!!!
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Alternative Ageing
(@alternativeage) reported
from
Saltdean, England
@virginmedia Can't get through and wifi is getting slower and slower. Could you please ask someone to send the signal to my box remotely as the automated system promised to do yesterday - but didn't! Thanks.
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Richard Williams
(@5waysRichard) reported
from
Brighton and Hove, England
@virginmedia hi, an engineer called out of the blue and claimed to be from Virgin Media working on my broadband. How can I tell if it’s not a scam? And if it’s not, how do I reach him? He gave the general customer service number
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Carole Paton
(@CarolePaton) reported
from
Brighton and Hove, England
@virginmedia Hi, I eventually got a human to speak to after a very dodgy response to my tweets asking for all my bank details. Issue sorted.
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Alternative Ageing
(@alternativeage) reported
from
Saltdean, England
@virginmedia I have way too much to do than sit on the phone waiting for someone to answer me! Will try when it's raining and I have nothing else to do. I need @virginmedia here to sort all these problems out, and a reduction on the monthlies - Meanwhile I am looking elsewhere
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Steve Twist
(@TwistieTalk) reported
from
Hove, England
@virginmedia What's the best time to contact your Customer Service team?
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Vicky Nangle
(@VictoriaNangle) reported
from
Brighton and Hove, England
@virginmedia After over 3 hours and on my 3rd agent I managed to report it. The call was a scam, saying that my wifi was too slow and trying to get to my laptop. When I twigged and refused they became abusive and threatened physical abuse.
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Richard Williams
(@5waysRichard) reported
from
Brighton and Hove, England
@virginmedia It was a call and it wasn’t easy to hear what they were saying. Something about having detected that my internet was slow when doing online banking. It sounded very much like the “We are from BT open reach” scam so I said I would call them back.
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Charles Brittain
(@CharlesB2T) reported
from
Burgess Hill, England
@virginmedia I am bitterly disappointed that you have only been able to provide a broadband service for a week and now there's nothing. My work relies on fast reliable broadband. If this doesn't get fixed this Monday, I'll be seeking another provider.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kam☘️
(@KAMMY__99) reported
@virginmedia It said there’s no problems in our area so I’m not sure
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Jesse Rue-DeLuca
(@J_RueDeLuca) reported
@virginmedia How am I supposed to do that when the wifi doesn't work...
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Kev Orkian
(@TheKevOrkian) reported
@virginmedia we have had no internet for 4 days now. This is unacceptable. Come on virgin what’s going on. ????? Unhappy customer
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Philip Gallivan
(@pgallivan87) reported
@virginmedia another issue with the wifi - needn’t have bothered with this! @O2 looks like I’ll be upping my data …. Again 😕😕😕 #expensesicoulddowithout
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JET-UK
(@JETUK3) reported
CNN News is disappearing from Virgin Media TV Network (UK) on August 31, 2021. What's next???
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Don McAneny
(@donmcaneny) reported
@virginmedia My wife's email has been unavailable since 10th August. Explained twice to customer service that its important but told there is a problem with 'some' emails. Issue is definitely Virgin as can't access through website, app or email client.
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Alberto Faggiana
(@Albertussi) reported
@virginmedia broadband is down! I call 151 and I'm directed to a message saying to "call back at normal operational hours"... Really?
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Kidane🇯🇲
(@KidH26) reported
Virgin media internet is shocking, never used my data so much in my life
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Frank Amoako-Gyampah
(@Frank_Amoako) reported
@virginmedia Just the wifi as we don’t use wire in the house .. it’s really terrible. Does the boosters help ?
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Swan
(@iamswansongz) reported
make a complaint against @virginmedia and they cut your internet off.