1. Home
  2. Companies
  3. Virgin Media
  4. Peacehaven, England
Virgin Media

Virgin Media Outage Report in Peacehaven, East Sussex, England

Why is my Virgin Media service not working?

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Peacehaven, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Peacehaven, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Peacehaven, England

The most recent Virgin Media outage reports came from the following cities: Brighton, and Burgess Hill.

CityProblem TypeReport Time
Brighton TV 5 days ago
Brighton E-mail 10 days ago
Brighton E-mail 17 days ago
Brighton E-mail 17 days ago
Brighton Internet 22 days ago
Brighton Internet 27 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Peacehaven, England

Latest outage, problems and issue reports in Peacehaven and nearby locations:

  • scruftgirl
    joy flowers (@scruftgirl) reported from Brighton and Hove, England

    @virginmedia hey ho, here we go again ! Dropping in, dropping out, buffering. Unacceptable service for a whopping £33 per month!

  • Mick1082
    Mike smith (@Mick1082) reported from Brighton and Hove, England

    @virginmedia I’ve tried all of that it doesn’t work I’ve also heard on the local community Facebook page of people having the exact same problems even though when the service status says there’s no known issues but clearly there is

  • Sussexmerlins
    Nick Weston 🇪🇺 (@Sussexmerlins) reported from Hove, England

    @yorkshirerosie @virginmedia Be that there are businesses on the same exchange backing up their data. I have a similar issue. Sky guarantee 70mb but I only get 65mb. I’m therefore able to cancel my contract and go to another provider. However. This would depend on who the provider is. Most providers buy

  • Sussexmerlins
    Nick Weston 🇪🇺 (@Sussexmerlins) reported from Hove, England

    @yorkshirerosie @virginmedia 64mb is ok but if you were getting 150mb then I expect you’d notice it. Good news is. It’s not your issue. It means that theres either a fault on the line, or there’s too many people using it at the same time. It’s called “contention”. Have you called your supplier?

  • Lesley_wolan
    Lesley Crook (@Lesley_wolan) reported from Brighton and Hove, England

    @virginmedia engineer arrived at our house today after a week of waiting to upgrade broadband. We now need a Booster which he said he said is free to us. Now going round in circles in your customer services trying to order it. Please contact me

  • Sussexmerlins
    Nick Weston 🇪🇺 (@Sussexmerlins) reported from Hove, England

    @yorkshirerosie @virginmedia Agree. Might just be a faulty router. Unless you live in a castle there shouldn’t be a problem in the room next to the router. I’m in the garden and my router is 20m away in the front room.

  • alternativeage
    Alternative Ageing (@alternativeage) reported from Saltdean, England

    @virginmedia Not sure since I’ve been out all day - I had to run away it was so dreadful! Hang on .......ooh Alexa is working again - she wasn’t all morning plus a v weak download speed & signal for days. Hade you done something?

  • Mick1082
    Mike smith (@Mick1082) reported from Brighton and Hove, England

    @virginmedia no wi fi again in the BN2 area of Brighton this is getting beyond a joke what’s going on I pay over £130 for this it’s really not good enough this has been like this since last weekend @TheSun @brightonargus do you guys have any inking to what this problem is

  • PaganZG
    𝐙𝐆 (@PaganZG) reported from Brighton and Hove, England

    @virginmedia please help me with my order can't get through to your customer service team.

  • GaynorWingham
    Gaynor Wingham (@GaynorWingham) reported from Hove, England

    @virginmedia my internet and phone are not working. I can't phone you on 150. How can i contact you ? I live in Hove Brighton. Thank you

  • indiointernet
    Brian Roe (@indiointernet) reported from Brighton and Hove, England

    @virginmedia, what happened to the Travel Channel on 289? No warnings, no I go, just gone! It was my favorite channel and it's been scrapped of your network. What's going on?

  • DeccanTiffin
    PriyaBTN (@DeccanTiffin) reported from Hove, England

    @virginmedia Is this some kind of joke? Just called this number and got an auto reply saying voice calls are not supported on this number. The WiFi service is awful today by the way.

  • Sussexmerlins
    Nick Weston 🇪🇺 (@Sussexmerlins) reported from Hove, England

    @yorkshirerosie @virginmedia Is your issue that the speed is up and down and it sometimes doesn’t work or that it doesn’t work in parts of your house?

  • TheMexicanMoose
    Moose ⚜️ // ✊🏽✊🏾✊🏿 (@TheMexicanMoose) reported from Brighton and Hove, England

    @Hazysmile @virginmedia Damn, might be worth contacting them to see if they’re planning any expansions?

  • HodgeGill
    Gill Hodge (@HodgeGill) reported from Brighton and Hove, England

    I can only imagine those responsible for exam result standardising algorithms also work for #virginmedia as our box records Peppa Pig, bbc news x6 and random other channels (we have never watched) ad infinitum- hours of calls explain it's algorithms-seriously #algorithmicjustice

  • aliceharmanx
    alice❁ (@aliceharmanx) reported from Brighton and Hove, England

    @virginmedia how long is the wait to get through to customer services on the phone?

  • jettypaul71
    Jeff Webber (@jettypaul71) reported from Burgess Hill, England

    @virginmedia I have no TV but you are not taking calls so how can I sort issue - looks like you changed/cancelled my account!!??

  • christieblythe
    (◕‿◕✿) (@christieblythe) reported from Brighton and Hove, England

    @virginmedia are ******* shite. All I wanna do is cancel my contract 🙃 been on hold for fukin ages. 🤬🤬🤬

  • Sussexmerlins
    Nick Weston 🇪🇺 (@Sussexmerlins) reported from Hove, England

    @yorkshirerosie @virginmedia I think your issue is that you are furthest from the cabinet. Therefore everyone else is getting the capacity first. That said for that big a drop in speed late at night it means that they either reduced the capacity on the line or something further up is using a lot. It could

  • alternativeage
    Alternative Ageing (@alternativeage) reported from Saltdean, England

    @virginmedia I have had intermittent connection issues for 3 days now, as has my neighbour 300 yards away. Despite your site saying their are no issues there is obviously a local problem - again. Could you please DM me as can’t get thru to tour service. Post code BN2 8AE.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AdoraLeighTTV
    Adora Leigh (@AdoraLeighTTV) reported

    @virginmedia I've spoken with a customer support assistant and they've told me the internet should be back by 8pm. It's now 8:48pm and nothing. I've tried just about everything. Care to explain why it's not working?

  • TheHoodedGengar
    TheHoodedGengar (@TheHoodedGengar) reported

    @virginmedia Posted over there, doubtful to get further help as there seems to be no fix for this issue that's been going on for a long time. But we'll see

  • wcbutcher
    Bill Butcher (@wcbutcher) reported

    At 20:04 I discovered a problem with my BT tv system so I contacted @Bt_uk on 151. A man named Chris talked me through it and by 20:15 I was up and running again. Now I know why I came away from @virginmedia

  • Haanaahx
    Hannah Robinson (@Haanaahx) reported

    @virginmedia WHY am I paying you so much money when the wifi in my own house doesn’t even reach the bathroom & is currently down yet AGAIN? 😭

  • Coretexiphan
    JT (@Coretexiphan) reported

    @PyrionFlax @virginmedia Anyone in your neighborhood group have the issue? May be just a dodgy router?

  • DesBrennan8
    Des Brennan (@DesBrennan8) reported

    @virginmedia What is the catastrophic communication issue with your customer services team…??

  • g_hamilton10
    Mr H (@g_hamilton10) reported

    Another day, another issue with @virginmedia broadband. I have to put up with dropouts and slow speeds constantly but I’ve now had about 3 hours of flashing green lights and absolutely no internet 😡

  • mattrogers9
    Matt Rogers (@mattrogers9) reported

    @vmbusiness your network has become really unstable this week multiple outages it’s getting ridiculous at this rate city fibre is becoming very appealing

  • jordynobbs
    alexia 𓄹𓈒 (@jordynobbs) reported

    virgin media is crap all year round but jesus christ in summer might as well just count the ants on my doorstep it'll be more useful

  • ArchLaver
    Archana Laver (@ArchLaver) reported

    @virginmedia No. You’re saying network fault but neighbour’s is working perfectly. We need an ENGINEER asap. I can’t work, kids are going stir crazy and I am too. Pls send help - those I’ve spoken to, useless. Not happy at all. Advise.