Virgin Media Outage Report in Beccles, Suffolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beccles, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beccles and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Beccles, Suffolk, England
The most recent Virgin Media outage reports came from the following cities: Great Yarmouth and Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Great Yarmouth |
Internet | |
| Norwich |
||
| Norwich |
TV | |
| Norwich |
Internet | |
| Norwich |
Internet | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Beccles, England
Latest outage, problems and issue reports in Beccles and nearby locations:
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Lady Laura
(@LawaLaura) reported
from
Norwich, England
@virginmedia Yup. We got an email saying you were switching us off and then switching it all back on again this evening. It’s a planned outage.
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Tony Aloysius Amis esq. Not M.P.
(@mezzaninedoor) reported
from
Great Yarmouth, England
@_andrewslinn @virginmedia Having similar problems with automated 150 line during mtiple outages this week. WFH means 2330 fix is pretty useless
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George
(@georgeus1975) reported
from
Great Yarmouth, England
@virginmedia why has my complaint been consistently ignored?
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John K
(@JohnK83489203) reported
from
Norwich, England
@virginmedia @ravaldhiren My bbc1 hd still not working
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Tony Aloysius Amis esq. Not M.P.
(@mezzaninedoor) reported
from
Great Yarmouth, England
@richie_rich77 @virginmedia Ive currently got Broadband, VOIP Phone and Mobile Internet down!!!! Having to piggyback Sons internet
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Jon P Watson Photography
(@thejpwphotos) reported
from
Norwich, England
@virginmedia But no TV service for another 2 days. Not acceptable, and this is being paid for. No offer to even send a quick install box I can do myself.
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Jon P Watson Photography
(@thejpwphotos) reported
from
Norwich, England
@virginmedia Your auto comp service is ridiculous. And besides, it's not just about the fact it's a paid service - it's the fact no service for several days. This doesn't need an engineer, I just need a box. You have a base just up the road from me, maybe I should go knock on their door.
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Jon P Watson Photography
(@thejpwphotos) reported
from
Norwich, England
@virginmedia Complaint - package price is wrong and everyone keeps promising to sort, but still haven't. Broadband - keeps dropping out. When issue occured last time router swap fixed it. I need an engineer to come out and fix today but nobody can help.
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Tim
(@sockformation) reported
from
Norwich, England
@virginmedia I’m trying to install my broadband, but don’t have the right socket at home. I was told I wouldn’t need an engineer which is why I booked it in now. Also, my password isn’t working so I can’t do anything. Please help because at the moment I’ll be paying for nothing
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Shirley Reynolds #FBPE
(@DrS_Reynolds) reported
from
Norwich, England
@virginmedia Honestly I was on a web chat for over 3 hours yesterday and two hours this morning and got nowhere so I’m a bit jaded. But if you can help yes pmease
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𝕆𝕝𝕝𝕚𝕖 𝕁 𝕄𝕒𝕥𝕥𝕙𝕖𝕨𝕤 #KBF
(@OJayHealth) reported
from
Norwich, England
@virginmedia how do I cancel #MUTV from my package? Added it on without ringing up so trying to see how to cancel it without ringing.
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Hannah O'Hanrahahanrahan
(@buntyhoven) reported
from
Norwich, England
@virginmedia It's no problem really - we have the TV remote for the volume so it's OK. Is there no way of programming the remote or is it just that it's faulty?
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Jon P Watson Photography
(@thejpwphotos) reported
from
Norwich, England
The service I've had from @virginmedia has been absolutely awful! If I treated my customers this way I would be out of business. Complaint has been dragging on for 2 months now, with loads of empty promises. Now I'm being messed about with my broadband service not working ->
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George
(@georgeus1975) reported
from
Great Yarmouth, England
@virginmedia bullying disconnection fees, £240 for a customer who has been with you 12 years. Be ashamed of yourself
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Mike Reynolds
(@MikeReynolds8) reported
from
Norwich, England
@Denise09262928 @vallyrogNCFC @virginmedia Down to zero.
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Hannah O'Hanrahahanrahan
(@buntyhoven) reported
from
Norwich, England
How easy is it to pair a new Virgin Media remote to a TIVo box? My current remote is not working very well anymore so I've ordered a new one and now I'm panicking. (YES I've changed the batteries/checked the sensors etc)
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Tony Aloysius Amis esq. Not M.P.
(@mezzaninedoor) reported
from
Great Yarmouth, England
@virginmedia Soooo many problems with Virginmedia at the moment. Broadband and VOIP Phone outage at moment and for third time this week!!!! Automated 150 call that just drops out when waiting for an Operator to speak to. NO EASY WAY TO RESOLVE ANYTHING!!!!!! Frustrated Much!
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Wayne Dixon
(@WayneDi51533240) reported
from
Norwich, England
@virginmedia Most channels are back still having problems viewing a few of the HD channels.
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⚒ Sarah ⚒ Mrs Bubbles ⚒
(@claretbubbles) reported
from
Norwich, England
@virginmedia what’s up in Norwich???? Anyone! What am I paying for??? Every week it’s the same old ****.
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Mark Standbrook
(@Tall2D) reported
from
Norwich, England
Three years with @virginmedia involved runaway price hikes, terrible customer service and promises of higher speeds that never materialised.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sachin Sharma
(@Sachin09037) reported
@virginmedia Then what are you here for? I am not able to get through to your customer team because they are not accepting call. I have been put on hold for almost 30-40 mins on chat. Not sure how do i get in touch
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Rich Grove 🏴 🇪🇺
(@Rich_Grove) reported
@virginmedia Hi John, sorry but this isn't acceptable. Been with VM for decades and updates were always VERY rare, now they are almost daily. No service should need updates this often if done properly and if this is going to be a constant then we'll have to find a more reliable service
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Joshua Stevenson
(@Josh61194) reported
@virginmedia My complaint was primarily about poor estimation making it difficult to plan around downtime, ETA for a fix in my area has been pushed back around 10 times which for someone mostly working from home is incredibly frustrating to deal with. Complaint ref if C-250922695
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Daniel Douglas
(@Shockkwavez) reported
@virginmedia internets down completely, Sorry, we can’t run a test on your services right now Please try again later. Is all I get from your service status. Should be getting ~400mbs getting 3-30mbs when it was up this morning. BN43 area.
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sophie
(@sophie30805597) reported
@UniHomes we had a @virginmedia service person come to our property and had declared our property a non-serve meaning we cannot have @virginmedia wifi! We’ve been waiting 26 days for nothing. Useless
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sophie
(@sophie30805597) reported
Been waiting 26 days for wifi to be delivered @unihomes . Today we were told by @virginmedia that our property is a non-serve. We’ve been waiting for nothing and now have to find our own broadband service.
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Accy
(@AccyGaming) reported
@virginmedia might as well talk to a brick wall ******* useless thanks for leaving me in the **** it’s only me who will suffer so all good 👍
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Liv
(@Livbet) reported
@virginmedia You suggested I should use the community forum to air my growing list of complaints, as its impossible to speak to anyone who can actually help.
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Darren
(@dazzler021) reported
@virginmedia simple outrageous, complete broadband outage for the past five days in Darwen BB3 area and many customer complaints. Constantly changing fix time, 8am - 10am - 2pm - 6pm - day after day after day. To the point now you don’t even bother updating your status properly.
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Luke
(@Iuke1875) reported
Not bad virgin media WiFi or broadband since Wednesday night and it’s still not on back on jokers