Virgin Media Outage Report in Beccles, Suffolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beccles, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beccles and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 26: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Beccles, Suffolk, England
The most recent Virgin Media outage reports came from the following cities: Norwich and Great Yarmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Great Yarmouth |
Internet | |
| Norwich |
Internet | |
| Great Yarmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Beccles, England
Latest outage, problems and issue reports in Beccles and nearby locations:
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⚒ Sarah ⚒ Mrs Bubbles ⚒
(@claretbubbles) reported
from
Norwich, England
@virginmedia what’s up in Norwich???? Anyone! What am I paying for??? Every week it’s the same old ****.
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Shirley Reynolds #FBPE
(@DrS_Reynolds) reported
from
Norwich, England
@virginmedia Local service problems for 5 days. Surely would at least make the local news!
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Jon P Watson Photography
(@thejpwphotos) reported
from
Norwich, England
@virginmedia Your auto comp service is ridiculous. And besides, it's not just about the fact it's a paid service - it's the fact no service for several days. This doesn't need an engineer, I just need a box. You have a base just up the road from me, maybe I should go knock on their door.
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Hannah O'Hanrahahanrahan
(@buntyhoven) reported
from
Norwich, England
@virginmedia It's no problem really - we have the TV remote for the volume so it's OK. Is there no way of programming the remote or is it just that it's faulty?
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Tony Aloysius Amis esq. Not M.P.
(@mezzaninedoor) reported
from
Great Yarmouth, England
@_andrewslinn @virginmedia Having similar problems with automated 150 line during mtiple outages this week. WFH means 2330 fix is pretty useless
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George
(@georgeus1975) reported
from
Great Yarmouth, England
@virginmedia bullying disconnection fees, £240 for a customer who has been with you 12 years. Be ashamed of yourself
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Wayne Dixon
(@WayneDi51533240) reported
from
Norwich, England
@virginmedia Most channels are back still having problems viewing a few of the HD channels.
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Shirley Reynolds #FBPE
(@DrS_Reynolds) reported
from
Norwich, England
@virginmedia Honestly I was on a web chat for over 3 hours yesterday and two hours this morning and got nowhere so I’m a bit jaded. But if you can help yes pmease
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Lady Laura
(@LawaLaura) reported
from
Norwich, England
@virginmedia Yup. We got an email saying you were switching us off and then switching it all back on again this evening. It’s a planned outage.
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Tony Aloysius Amis esq. Not M.P.
(@mezzaninedoor) reported
from
Great Yarmouth, England
@virginmedia Soooo many problems with Virginmedia at the moment. Broadband and VOIP Phone outage at moment and for third time this week!!!! Automated 150 call that just drops out when waiting for an Operator to speak to. NO EASY WAY TO RESOLVE ANYTHING!!!!!! Frustrated Much!
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John K
(@JohnK83489203) reported
from
Norwich, England
@virginmedia @ravaldhiren My bbc1 hd still not working
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𝕆𝕝𝕝𝕚𝕖 𝕁 𝕄𝕒𝕥𝕥𝕙𝕖𝕨𝕤 #KBF
(@OJayHealth) reported
from
Norwich, England
@virginmedia how do I cancel #MUTV from my package? Added it on without ringing up so trying to see how to cancel it without ringing.
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Shirley Reynolds #FBPE
(@DrS_Reynolds) reported
from
Norwich, England
@virginmedia It’s not relevant what the service page tells us about this area - the problem is that we have had no internet since Sunday and want to know when we will be reconnected.
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Mark Standbrook
(@Tall2D) reported
from
Norwich, England
Three years with @virginmedia involved runaway price hikes, terrible customer service and promises of higher speeds that never materialised.
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Shirley Reynolds #FBPE
(@DrS_Reynolds) reported
from
Norwich, England
@virginmedia I don’t think you understand. We don’t have any broadband. We can connect to the router but it’s not connected to the network
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George
(@georgeus1975) reported
from
Great Yarmouth, England
@virginmedia why has my complaint been consistently ignored?
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Mike Reynolds
(@MikeReynolds8) reported
from
Norwich, England
@Denise09262928 @vallyrogNCFC @virginmedia Down to zero.
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Jon P Watson Photography
(@thejpwphotos) reported
from
Norwich, England
@virginmedia But no TV service for another 2 days. Not acceptable, and this is being paid for. No offer to even send a quick install box I can do myself.
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Tony Aloysius Amis esq. Not M.P.
(@mezzaninedoor) reported
from
Great Yarmouth, England
@richie_rich77 @virginmedia Ive currently got Broadband, VOIP Phone and Mobile Internet down!!!! Having to piggyback Sons internet
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Hannah O'Hanrahahanrahan
(@buntyhoven) reported
from
Norwich, England
How easy is it to pair a new Virgin Media remote to a TIVo box? My current remote is not working very well anymore so I've ordered a new one and now I'm panicking. (YES I've changed the batteries/checked the sensors etc)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Autumn
(@UpnightB) reported
@virginmedia Hi, My WiFi has been in constantly loosing connecting and being slow, I've tired restarting ans checking the service status and everything is 'looks normal: when using the service check page. Can you check to see if any faults are in my area? Postcode: LE33DP
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Lady G 😁
(@grouchy15) reported
@LeePartridge16 @virginmedia Told @virginmedia to cancel yesterday at 11am after a 27% increase. On the message while waiting it offered me 1/2 back. Still cancelled and at 11am today VM calls to offer better deal. Why do companies do this? They don’t deserve customer loyalty.
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Neil
(@SmethPie) reported
@virginmedia Everything is good now. I'm all set for final engineer install on 11th April. The issue was with the cable run up my driveway, which is now sorted to my satisfaction. I don't need groundwork crew to do anything else.
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Gordon Russell
(@ming98) reported
@virginmedia still no service - at least let us know what is going on!!!
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Sue Higgins
(@SDH1844) reported
@virginmedia Have to use WhatsApp to communicate with chatbot that is useless. Waiting now for them to contact us. Usual terrible service. I left virgin and looks like my daughter will soon be doing the same. 🤯🤯🤯🤯🤯
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Frankie Belle
(@Frankieabroad) reported
@virginmedia Hi DB, thanks what I’m concerned about is the price rise letter says if we don’t cancel by 25th April we’ll be subject to fees. I’m worried if a month before tend of contract it’s not possible to reduce the price, we’ll have to cancel then instead? It’s going up over £40/month
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Matt Vare
(@Matt_Vare) reported
@virginmedia @Foxy_005 Everyone is having intermittent or no service. I think you guys need to check again. Virgin Media is twitter trending in the UK because what's happening is everywhere!!
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Min Aung
(@M1nAung) reported
@virginmedia I've now only had 5 hrs window of "service" over a 40hrs period? Add this to 2 days "planned outage" last week shall I?
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Peter
(@DowsettP) reported
@virginmedia WiFi connecting to hub but no internet service there.
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MandrakeUK
(@Mandrake_UK) reported
@virginmedia This downtime has been absolutely terrible for a service sold as being "one of the best". I will be looking to see if there are any alternative services in my area and ending my dealings with you since this keeps happening far too often for such a high-priced service.