Virgin Media Outage Report in Naas, Kildare, Leinster
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Naas, Leinster
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Naas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 04: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Naas, Leinster
Latest outage, problems and issue reports in Naas and nearby locations:
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Aisling Folan
(@folan_aisling) reported
from
Kildare, Leinster
@VirginMediaIE Hi can you help please? I have experienced difficulties with my service this week, scanned my device with avast to detect problem and it says that my virgin media router is vulnerable. How is this possible?
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Derek
(@deleire) reported
from
Kildare, Leinster
@VirginMediaIE Hey, I can't login to my Virgin Media on my PC. It's fine logging in on my mobile. Tried Edge and Chrome. Is there a problem with it?
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Donal Corcoran
(@DomnallC) reported
from
Kildare, Leinster
@virginmedia my broadband keeps dropping. Never happened with Eir
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Des O Boyle
(@Snitchie1958) reported
from
Kildare, Leinster
Virgin Media Ireland Sad to say the only way to contact you it would appear is via twitter. No broadband service in Celbridge
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Dave
(@davecoghlan) reported
from
Kildare, Leinster
@virginmedia Hey, thanks for weighing in. Our experience with VM broadband wasn't great tbh...ourselves and neighbours constantly loosing signal. Very frustrating for those WFH.
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Steve McDonagh
(@vivifymedia) reported
from
Kildare, Leinster
Apparently Virgin media is only down temporarily while they switch over to the brand new 5G network. They’ve been working hard with various governments for the last few months to get it up and running. 🤔🙄#virginmediadown #5G
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Lainey
(@Elaine3600) reported
from
Kildare, Leinster
@virginmedia The problem with that is her house is last on the line! The cable runs across Henry Street (where it appears to have been taken down by a truck), across 2 houses on Maryborough St, then across to her. Both the aforementioned houses are with Sky. So who is there to report fault?
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Vinny Osborne 🇮🇪
(@VinnyOsborne) reported
from
Kildare, Leinster
@virginmedia My last bill was €61 just for broadband & your tv service is just not as good as Sky. They offered me a great deal so sorry I’m moving on.
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Kirk Bannon
(@kirkbannon) reported
from
Kildare, Leinster
@gg21057 @virginmedia Yep mine is down too
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Zaddy Steo
(@opiumjelly) reported
from
Kildare, Leinster
@KeironMoore3 @GerardChick Done it a couple of times then came running back. It’s the only one I use. Insta for arty sh*t too. I can’t help being drawn in by topics I should ignore. Anyways bloody internet down I was up at 6.30 to log into work. Are Virgin Media as crap over there as they are here?
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The Irish King AH SURE WHY NOT 44 77
(@1therealirish) reported
from
Kildare, Leinster
@morningireland can you please try and find out Is there a problem with virgin media broadband in greater Dublin areas please.
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Dave
(@davecoghlan) reported
from
Kildare, Leinster
@45de0ca4a6a442f @MichaelMDowling Good luck trying to cancel anything with @virginmedia ...unless you have a spare 45mins to stay on hold.
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Zhengwei Wang
(@wangvilla) reported
from
Kildare, Leinster
What the heck is your broadband service? It is broken at times everyday. Can your engineers make it even worse??? Your internet makes my WFH experience awesome. Thank you !!!!!!!! @VirginMediaIE @virginmedia
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Celia Lynch Turner
(@twitattwit) reported
from
Kildare, Leinster
@BibiBaskin Waste another day driving from Kildare to Dublin. Spent 3 whole days on the phone to Virgin Media. Last Thursday the storm knocked out the whole area. Mine never came back. A Ninja arriving today. Time I can never get back.
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☘️Darren Brady☘️
(@xRavenWingx) reported
from
Kildare, Leinster
@iMaryson @FortniteGame @virginmedia Its the best in Ireland by far. We got rid of Sky cos they are not even close to the level of service and quality of connection we get with @VirginMediaIE
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Gerard Gallagher
(@GGall90) reported
from
Kildare, Leinster
@virginmedia Hi @virginmedia . Still haven’t managed to talk to anyone. I have been on hold 4 times 4 an hour each. At this stage I want to cancel my account
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The Irish King AH SURE WHY NOT 44 77
(@1therealirish) reported
from
Kildare, Leinster
The funny side to this outage There sales department is open and trading #virginmedia
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Steve McDonagh
(@vivifymedia) reported
from
Kildare, Leinster
Apparently things have gotten so ridiculous that I’ve actually had to explain to PM’s that my last tweet was a joke and not serious about #virginmedia being down because of #5G rollout. Jesus wept, I give up. 🙄
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conor Donoghue
(@conordonoghue88) reported
from
Kildare, Leinster
@SkyHelpIreland There selling people mini boxes that don't work now and charging 120 euro for them terrible service sky have now that sky q is the worst service they ever created everyone should avoid getting it in and stick to sky hd or join virgin media
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Lainey
(@Elaine3600) reported
from
Kildare, Leinster
@virginmedia my 86 Yr old mam without television since 4.30 yesterday, can not get through on phone to report fault.. On hold 30 mins at a time... Sort it please (she is a customer of yours since the year dot) @emlee61!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Joe E
(@JEtchells88) reported
And as I type, just been cut off again with no explanation by your call handler. A few minutes after mumbling something about a ‘system error’. **** customer service keeps on outdoing itself at @virginmedia
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Flybird
(@FLYBIRDX) reported
@virginmedia Hi again. As in there’s a problem with the link
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Ty⚒
(@TSHIBU0_1) reported
@virginmedia can you please sort out your below average customer service and the god awful internet service I’m receiving
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Erza ⚔️
(@GivePlutoRights) reported
@virginmedia It won’t help there is a fault and it isn’t being dealt with - worst service I’ve ever had
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James Evans
(@JammEvans) reported
@virginmedia Customer of 5years here… so apparently if I have Wi-Fi issues. VM advice is that I should turn off some of my connected devices. I have 9 devices (below UK average) most of which are not in use as they are in standby. Issue not fixed, advice is a joke!
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Joe E
(@JEtchells88) reported
@virginmedia And what about this shoddy service I’m getting with your call handlers? One said he was putting me through to cancellations but instead cut me off. The next one hung up on my while I was in the middle of talking. Also your price rises are far in excess of reasonable proportion.
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Joe E
(@JEtchells88) reported
£8.50 per month to be added for no extra benefits and it’s clear from seeing other deals out there I’m already being ripped off. And your wifi is unreliable. A cut and dried exercise in poor service all round. Good riddance to you @virginmedia
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Anthony
(@BigDogSupreme) reported
@virginmedia The service status on the website says there's an issue in my area. Then the website crashes. Then my head crashes against the desk in frustration.
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Jessica O’Reilly
(@LadsJess) reported
@virginmedia Hi, Wifi/TV problems started 10pm 6 Jan, you said probs would be fixed by 4pm 7 Jan, BUT it has been on/off ever since. Run service status online and you say no problems but then call 08005610061 and get automated message saying there’s issues, engineers working hard
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Hydra ヒドラ
(@Hydra_Saiko) reported
@virginmedia I did its states intermittent signal problems which is not fixable from my router as it’s a W3 wide problem. This happens all the time and you guys need to remedy the problem so it doesn’t occur every 2 days. There’s nothing wrong with my router, it’s on your end.