Virgin Media

Virgin Media Outage Report in Kildare, Leinster

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kildare, Leinster

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kildare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kildare, Leinster 03/31/2025 02:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kildare, Leinster

Latest outage, problems and issue reports in Kildare and nearby locations:

  • Elaine3600 Lainey (@Elaine3600) reported from Kildare, Leinster

    @virginmedia my 86 Yr old mam without television since 4.30 yesterday, can not get through on phone to report fault.. On hold 30 mins at a time... Sort it please (she is a customer of yours since the year dot) @emlee61!!

  • Elaine3600 Lainey (@Elaine3600) reported from Kildare, Leinster

    @virginmedia The problem with that is her house is last on the line! The cable runs across Henry Street (where it appears to have been taken down by a truck), across 2 houses on Maryborough St, then across to her. Both the aforementioned houses are with Sky. So who is there to report fault?

  • wangvilla Zhengwei Wang (@wangvilla) reported from Kildare, Leinster

    What the heck is your broadband service? It is broken at times everyday. Can your engineers make it even worse??? Your internet makes my WFH experience awesome. Thank you !!!!!!!! @VirginMediaIE @virginmedia

  • folan_aisling Aisling Folan (@folan_aisling) reported from Kildare, Leinster

    @VirginMediaIE Hi can you help please? I have experienced difficulties with my service this week, scanned my device with avast to detect problem and it says that my virgin media router is vulnerable. How is this possible?

  • xRavenWingx ☘️Darren Brady☘️ (@xRavenWingx) reported from Kildare, Leinster

    @iMaryson @FortniteGame @virginmedia Its the best in Ireland by far. We got rid of Sky cos they are not even close to the level of service and quality of connection we get with @VirginMediaIE

  • davecoghlan Dave (@davecoghlan) reported from Kildare, Leinster

    @45de0ca4a6a442f @MichaelMDowling Good luck trying to cancel anything with @virginmedia ...unless you have a spare 45mins to stay on hold.

  • VinnyOsborne Vinny Osborne 🇮🇪 (@VinnyOsborne) reported from Kildare, Leinster

    @virginmedia My last bill was €61 just for broadband & your tv service is just not as good as Sky. They offered me a great deal so sorry I’m moving on.

  • davecoghlan Dave (@davecoghlan) reported from Kildare, Leinster

    @virginmedia Hey, thanks for weighing in. Our experience with VM broadband wasn't great tbh...ourselves and neighbours constantly loosing signal. Very frustrating for those WFH.

  • kirkbannon Kirk Bannon (@kirkbannon) reported from Kildare, Leinster

    @gg21057 @virginmedia Yep mine is down too

  • twitattwit Celia Lynch Turner (@twitattwit) reported from Kildare, Leinster

    @BibiBaskin Waste another day driving from Kildare to Dublin. Spent 3 whole days on the phone to Virgin Media. Last Thursday the storm knocked out the whole area. Mine never came back. A Ninja arriving today. Time I can never get back.

  • deleire Derek (@deleire) reported from Kildare, Leinster

    @VirginMediaIE Hey, I can't login to my Virgin Media on my PC. It's fine logging in on my mobile. Tried Edge and Chrome. Is there a problem with it?

  • 1therealirish The Irish King AH SURE WHY NOT 44 77 (@1therealirish) reported from Kildare, Leinster

    The funny side to this outage There sales department is open and trading #virginmedia

  • conordonoghue88 conor Donoghue (@conordonoghue88) reported from Kildare, Leinster

    @SkyHelpIreland There selling people mini boxes that don't work now and charging 120 euro for them terrible service sky have now that sky q is the worst service they ever created everyone should avoid getting it in and stick to sky hd or join virgin media

  • vivifymedia Steve McDonagh (@vivifymedia) reported from Kildare, Leinster

    Apparently Virgin media is only down temporarily while they switch over to the brand new 5G network. They’ve been working hard with various governments for the last few months to get it up and running. 🤔🙄#virginmediadown #5G

  • DomnallC Donal Corcoran (@DomnallC) reported from Kildare, Leinster

    @virginmedia my broadband keeps dropping. Never happened with Eir

  • 1therealirish The Irish King AH SURE WHY NOT 44 77 (@1therealirish) reported from Kildare, Leinster

    @morningireland can you please try and find out Is there a problem with virgin media broadband in greater Dublin areas please.

  • GGall90 Gerard Gallagher (@GGall90) reported from Kildare, Leinster

    @virginmedia Hi @virginmedia . Still haven’t managed to talk to anyone. I have been on hold 4 times 4 an hour each. At this stage I want to cancel my account

  • Snitchie1958 Des O Boyle (@Snitchie1958) reported from Kildare, Leinster

    Virgin Media Ireland Sad to say the only way to contact you it would appear is via twitter. No broadband service in Celbridge

  • opiumjelly Zaddy Steo (@opiumjelly) reported from Kildare, Leinster

    @KeironMoore3 @GerardChick Done it a couple of times then came running back. It’s the only one I use. Insta for arty sh*t too. I can’t help being drawn in by topics I should ignore. Anyways bloody internet down I was up at 6.30 to log into work. Are Virgin Media as crap over there as they are here?

  • vivifymedia Steve McDonagh (@vivifymedia) reported from Kildare, Leinster

    Apparently things have gotten so ridiculous that I’ve actually had to explain to PM’s that my last tweet was a joke and not serious about #virginmedia being down because of #5G rollout. Jesus wept, I give up. 🙄

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • npick69 Neil Pickersgill (@npick69) reported

    @virginmedia Can I please have an email address for Virgin media complaint @MartinSLewis Ive tried to use your Resolver tool but it appears Virgin have blocked it - surprise surprise !!

  • TheRandomAnt Ant (@TheRandomAnt) reported

    @virginmedia A few months ago someone from a cable company cut the cable while digging outside, someone from Virgin connected us to next doors cable short term, every date to come fix it, they didn't show. It's not been well over a month and still not fixed (still connected to next doors).

  • Lovely_Mobile Lovely Mobile News (@Lovely_Mobile) reported

    @neerajnayar @virginmedia What? Hope they fix this ASAP for you. Keep us posted

  • _built_to_win Built To Win (@_built_to_win) reported

    @virginmedia I had very bad internet service last month, I called 3 times. It was on and off for a whole week, then the week after for 3 days it was off because there was a problem with the area, and my hub was flashing green throughout.

  • Jakeyyd15 Jake 🌸 (@Jakeyyd15) reported

    @virginmedia Yes services installed by a technician and working but don’t have full access as cannot login / register an account. Yes have cleared cache & cookies and restarted etc etc

  • hammer1901 michael (@hammer1901) reported

    @virginmedia broadband tv and phone went down bn15 area service checker stated issues with broadband & tv but said phone ok, broadband and tv back but phone still down, service checker says phone still ok

  • _built_to_win Built To Win (@_built_to_win) reported

    @virginmedia I was promised a discount on my new bill and this has not been fulfilled. I just rang up again and the woman said she will not give me a discount because i had “some service”. This is ridiculous. Your service started to work during the night time, I work nightshift. “Pointless “

  • JoanC108 JoCamp (@JoanC108) reported

    @virginmedia Links showing no outage

  • thisisemilyhere Emily (@thisisemilyhere) reported

    @virginmedia I've escalated it to your teams couldn't make an actual complaint without calling yet another number and I'm already up seven hours on the phone to try and get this resolved. Is there seriously nothing I can do but spend hours on the phone with no solutions yet?

  • kar0t kar0t (@kar0t) reported

    @virginmedia Hi. Your disconnections team this morning told me I had to give 30 days very explicitly as the ‘system’ can’t do anything else. Then you guys wonder why your customer service is rated so so pooly. Can I get disconnections to call me as I do not want to be on hold for an hour.