Virgin Media Outage Report in Kildare, Leinster
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kildare, Leinster
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kildare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Kildare, Leinster
The most recent Virgin Media outage reports came from the following cities: Celbridge and Naas.
| City | Problem Type | Report Time |
|---|---|---|
 Celbridge |
Internet | |
| Naas |
Internet | |
| Naas |
Wi-fi | |
| Naas |
Internet | |
| Naas |
TV | |
| Droichead Nua |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kildare, Leinster
Latest outage, problems and issue reports in Kildare and nearby locations:
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Donal Corcoran
(@DomnallC) reported
from
Kildare, Leinster
@virginmedia my broadband keeps dropping. Never happened with Eir
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Vinny Quirke
(@vinny_quirke) reported
from
Kildare, Leinster
What is the fix here? Cannot get any resolution this eve from any of your departments. No broadband or ability to work over the weekend = my cancellation of your service FYI @virginmedia @SkyIreland
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Zaddy Steo
(@opiumjelly) reported
from
Kildare, Leinster
@KeironMoore3 @GerardChick Done it a couple of times then came running back. It’s the only one I use. Insta for arty sh*t too. I can’t help being drawn in by topics I should ignore. Anyways bloody internet down I was up at 6.30 to log into work. Are Virgin Media as crap over there as they are here?
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Zhengwei Wang
(@wangvilla) reported
from
Kildare, Leinster
What the heck is your broadband service? It is broken at times everyday. Can your engineers make it even worse??? Your internet makes my WFH experience awesome. Thank you !!!!!!!! @VirginMediaIE @virginmedia
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Kirk Bannon
(@kirkbannon) reported
from
Kildare, Leinster
@gg21057 @virginmedia Yep mine is down too
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Dave
(@davecoghlan) reported
from
Kildare, Leinster
@45de0ca4a6a442f @MichaelMDowling Good luck trying to cancel anything with @virginmedia ...unless you have a spare 45mins to stay on hold.
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Derek
(@deleire) reported
from
Kildare, Leinster
@VirginMediaIE Hey, I can't login to my Virgin Media on my PC. It's fine logging in on my mobile. Tried Edge and Chrome. Is there a problem with it?
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Celia Lynch Turner
(@twitattwit) reported
from
Kildare, Leinster
@BibiBaskin Waste another day driving from Kildare to Dublin. Spent 3 whole days on the phone to Virgin Media. Last Thursday the storm knocked out the whole area. Mine never came back. A Ninja arriving today. Time I can never get back.
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Steve McDonagh
(@vivifymedia) reported
from
Kildare, Leinster
Apparently things have gotten so ridiculous that I’ve actually had to explain to PM’s that my last tweet was a joke and not serious about #virginmedia being down because of #5G rollout. Jesus wept, I give up. 🙄
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Steve McDonagh
(@vivifymedia) reported
from
Kildare, Leinster
Apparently Virgin media is only down temporarily while they switch over to the brand new 5G network. They’ve been working hard with various governments for the last few months to get it up and running. 🤔🙄#virginmediadown #5G
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Lainey
(@Elaine3600) reported
from
Kildare, Leinster
@virginmedia The problem with that is her house is last on the line! The cable runs across Henry Street (where it appears to have been taken down by a truck), across 2 houses on Maryborough St, then across to her. Both the aforementioned houses are with Sky. So who is there to report fault?
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The Irish King AH SURE WHY NOT 44 77
(@1therealirish) reported
from
Kildare, Leinster
The funny side to this outage There sales department is open and trading #virginmedia
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The Irish King AH SURE WHY NOT 44 77
(@1therealirish) reported
from
Kildare, Leinster
@morningireland can you please try and find out Is there a problem with virgin media broadband in greater Dublin areas please.
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Aisling Folan
(@folan_aisling) reported
from
Kildare, Leinster
@VirginMediaIE Hi can you help please? I have experienced difficulties with my service this week, scanned my device with avast to detect problem and it says that my virgin media router is vulnerable. How is this possible?
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Vinny Osborne 🇮🇪
(@VinnyOsborne) reported
from
Kildare, Leinster
@virginmedia My last bill was €61 just for broadband & your tv service is just not as good as Sky. They offered me a great deal so sorry I’m moving on.
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Dave
(@davecoghlan) reported
from
Kildare, Leinster
@virginmedia Hey, thanks for weighing in. Our experience with VM broadband wasn't great tbh...ourselves and neighbours constantly loosing signal. Very frustrating for those WFH.
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Lainey
(@Elaine3600) reported
from
Kildare, Leinster
@virginmedia my 86 Yr old mam without television since 4.30 yesterday, can not get through on phone to report fault.. On hold 30 mins at a time... Sort it please (she is a customer of yours since the year dot) @emlee61!!
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Gerard Gallagher
(@GGall90) reported
from
Kildare, Leinster
@virginmedia Hi @virginmedia . Still haven’t managed to talk to anyone. I have been on hold 4 times 4 an hour each. At this stage I want to cancel my account
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Des O Boyle
(@Snitchie1958) reported
from
Kildare, Leinster
Virgin Media Ireland Sad to say the only way to contact you it would appear is via twitter. No broadband service in Celbridge
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☘️Darren Brady☘️
(@xRavenWingx) reported
from
Kildare, Leinster
@iMaryson @FortniteGame @virginmedia Its the best in Ireland by far. We got rid of Sky cos they are not even close to the level of service and quality of connection we get with @VirginMediaIE
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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icchis
(@icchis) reported
@virginmedia I'm trying the text option now. Still nothing. I still have 10 days to cancel my contract, what would happen if you don't reply me and come back saying I have to pay a fee for cancellation then? Worst customer service ever! Glad I changed company
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Agent Fernsby
(@DrFernsby) reported
@lindsaylou305 @virginmedia Virgin media's customer service is not the best but these simple steps can help you. I advise paying for these as this advice is cheaper than them asking you to buy repeaters and their 1 gig.
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Livvy
(@livxgracee) reported
@callummarkie @virginmedia I’m with them to and they’re terrible
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DWozza84848
(@DWozza) reported
@virginmedia Already been on the forums, you have over subscribed in my area and aren’t fixing it as stated on your forum and you chose to ignore it can’t wait til my contract finishes you guys are thief’s, had this issue for 3 months now and no one wants to help
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shona
(@just_that_shona) reported
@virginmedia It is, other people still seem to be having issues in the bulford area
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Ajay Supeda
(@ajaysupeda) reported
@virginmedia Having massive issues with being disconnected every time I try and give notice for contract end. Please can someone call me back ASAP. Been on hold for an hour twice before being disconnected each time
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Paul
(@smokeandwax) reported
My @virginmedia woes continue, you complain by their formal process and they close the case telling you to call the support team and ask to change the package.
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ᴮᴱনীলু⁷💜 ᵇᵗˢ ⟭⟬ ∞
(@IwasKayammu1st) reported
How does anyone contact you @virginmedia for customer services? None of your numbers work!
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Jamie Malley
(@JamieLichtie) reported
@virginmedia Absolute joke - been trying for almost a month to tell them my phone isn't working and just get told they are too busy to answer phone. And now you've put the prices up? As I can't get through to tell you I'm leaving I'm just going to have to cancel the direct debit...
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january
(@january76926149) reported
@virginmedia I was categorically told that if I’m to cancel I need to pay the full amount remaining on my contract which is a year !!!!