Virgin Media

Virgin Media Outage Report in Kildare, Leinster

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kildare, Leinster

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kildare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kildare, Leinster 10/16/2025 21:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (33%)

    TV (33%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kildare, Leinster

Latest outage, problems and issue reports in Kildare and nearby locations:

  • wangvilla Zhengwei Wang (@wangvilla) reported from Kildare, Leinster

    What the heck is your broadband service? It is broken at times everyday. Can your engineers make it even worse??? Your internet makes my WFH experience awesome. Thank you !!!!!!!! @VirginMediaIE @virginmedia

  • 1therealirish The Irish King AH SURE WHY NOT 44 77 (@1therealirish) reported from Kildare, Leinster

    @morningireland can you please try and find out Is there a problem with virgin media broadband in greater Dublin areas please.

  • kirkbannon Kirk Bannon (@kirkbannon) reported from Kildare, Leinster

    @gg21057 @virginmedia Yep mine is down too

  • GGall90 Gerard Gallagher (@GGall90) reported from Kildare, Leinster

    @virginmedia Hi @virginmedia . Still haven’t managed to talk to anyone. I have been on hold 4 times 4 an hour each. At this stage I want to cancel my account

  • VinnyOsborne Vinny Osborne 🇮🇪 (@VinnyOsborne) reported from Kildare, Leinster

    @virginmedia My last bill was €61 just for broadband & your tv service is just not as good as Sky. They offered me a great deal so sorry I’m moving on.

  • davecoghlan Dave (@davecoghlan) reported from Kildare, Leinster

    @45de0ca4a6a442f @MichaelMDowling Good luck trying to cancel anything with @virginmedia ...unless you have a spare 45mins to stay on hold.

  • Snitchie1958 Des O Boyle (@Snitchie1958) reported from Kildare, Leinster

    Virgin Media Ireland Sad to say the only way to contact you it would appear is via twitter. No broadband service in Celbridge

  • 1therealirish The Irish King AH SURE WHY NOT 44 77 (@1therealirish) reported from Kildare, Leinster

    The funny side to this outage There sales department is open and trading #virginmedia

  • deleire Derek (@deleire) reported from Kildare, Leinster

    @VirginMediaIE Hey, I can't login to my Virgin Media on my PC. It's fine logging in on my mobile. Tried Edge and Chrome. Is there a problem with it?

  • Elaine3600 Lainey (@Elaine3600) reported from Kildare, Leinster

    @virginmedia my 86 Yr old mam without television since 4.30 yesterday, can not get through on phone to report fault.. On hold 30 mins at a time... Sort it please (she is a customer of yours since the year dot) @emlee61!!

  • vivifymedia Steve McDonagh (@vivifymedia) reported from Kildare, Leinster

    Apparently Virgin media is only down temporarily while they switch over to the brand new 5G network. They’ve been working hard with various governments for the last few months to get it up and running. 🤔🙄#virginmediadown #5G

  • vinny_quirke Vinny Quirke (@vinny_quirke) reported from Kildare, Leinster

    What is the fix here? Cannot get any resolution this eve from any of your departments. No broadband or ability to work over the weekend = my cancellation of your service FYI @virginmedia @SkyIreland

  • twitattwit Celia Lynch Turner (@twitattwit) reported from Kildare, Leinster

    @BibiBaskin Waste another day driving from Kildare to Dublin. Spent 3 whole days on the phone to Virgin Media. Last Thursday the storm knocked out the whole area. Mine never came back. A Ninja arriving today. Time I can never get back.

  • vivifymedia Steve McDonagh (@vivifymedia) reported from Kildare, Leinster

    Apparently things have gotten so ridiculous that I’ve actually had to explain to PM’s that my last tweet was a joke and not serious about #virginmedia being down because of #5G rollout. Jesus wept, I give up. 🙄

  • davecoghlan Dave (@davecoghlan) reported from Kildare, Leinster

    @virginmedia Hey, thanks for weighing in. Our experience with VM broadband wasn't great tbh...ourselves and neighbours constantly loosing signal. Very frustrating for those WFH.

  • opiumjelly Zaddy Steo (@opiumjelly) reported from Kildare, Leinster

    @KeironMoore3 @GerardChick Done it a couple of times then came running back. It’s the only one I use. Insta for arty sh*t too. I can’t help being drawn in by topics I should ignore. Anyways bloody internet down I was up at 6.30 to log into work. Are Virgin Media as crap over there as they are here?

  • xRavenWingx ☘️Darren Brady☘️ (@xRavenWingx) reported from Kildare, Leinster

    @iMaryson @FortniteGame @virginmedia Its the best in Ireland by far. We got rid of Sky cos they are not even close to the level of service and quality of connection we get with @VirginMediaIE

  • Elaine3600 Lainey (@Elaine3600) reported from Kildare, Leinster

    @virginmedia The problem with that is her house is last on the line! The cable runs across Henry Street (where it appears to have been taken down by a truck), across 2 houses on Maryborough St, then across to her. Both the aforementioned houses are with Sky. So who is there to report fault?

  • folan_aisling Aisling Folan (@folan_aisling) reported from Kildare, Leinster

    @VirginMediaIE Hi can you help please? I have experienced difficulties with my service this week, scanned my device with avast to detect problem and it says that my virgin media router is vulnerable. How is this possible?

  • DomnallC Donal Corcoran (@DomnallC) reported from Kildare, Leinster

    @virginmedia my broadband keeps dropping. Never happened with Eir

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • laura_sayle Laura Sayle (@laura_sayle) reported

    @virginmedia what’s happening to your service in Leeds? It’s been down for hours. Please respond.

  • GuyHiggins7 Guy (@GuyHiggins7) reported

    Hi @virginmedia - When a customer doesn't renew a contract with you and that customer offers to return your kit and you decline and instruct the customer to dispose of it, is it acceptable to send that customer numerous "no reply" emails and text demanding the return of the kit ?

  • RichieUK_TTV RichieUK (@RichieUK_TTV) reported

    @bt_uk Virgin Media is backed up by its network

  • ldmartens1 Lydia Martens (@ldmartens1) reported

    ... and don’t expect room service, there’s none @virginmedia. Think before you commit!

  • strongbeardy strongbeardy (@strongbeardy) reported

    @virginmedia shocked by the awful customer service, offline as of this morning and told I have to wait 5 days for engineer. 5 days without internet in today’s world is unacceptable, I’m WFH! This is the service I get for £60pm?

  • johnhenry John-Henry Barac (@johnhenry) reported

    @livelifetoday40 @virginmedia Hey there - I do live my life! but one of the few things Twitter is good for is reaching out to companies when there’s a problem that their customer care systems don’t deal with. What I don’t much like in social media is the endless virtue signalling, or bullying of individuals

  • robpburns1965 Rob Burns (@robpburns1965) reported

    How can one of the largest internet providers in the UK not be able to do an electronic transfer of nearly £200 that they took down to a technical issue on there part? @virginmedia - I have been with you for decades but once this contract runs out so does the way you milk me 👋

  • abbie_snowballx abbie snowball (@abbie_snowballx) reported

    @virginmedia Yes I did make them aware, it hasn't been repositioned and I have been asked to move it and place the boards down to drive over myself?

  • SSmileyCulture Carl Andrews (@SSmileyCulture) reported

    @virginmedia No Broadband all day!! And no answer from VM!! Terrible service.

  • chattyloopy leanne.bayford (@chattyloopy) reported

    @virginmedia after two hours he tells me that the team doesn't work weekends well thanks for wasting my time @SkyUK what deals have you got ?