Virgin Media

Virgin Media Outage Report in Kildare, Leinster

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kildare, Leinster

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kildare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kildare, Leinster 05/05/2024 15:50

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kildare, Leinster

Latest outage, problems and issue reports in Kildare and nearby locations:

  • xRavenWingx ☘️Darren Brady☘️ (@xRavenWingx) reported from Kildare, Leinster

    @iMaryson @FortniteGame @virginmedia Its the best in Ireland by far. We got rid of Sky cos they are not even close to the level of service and quality of connection we get with @VirginMediaIE

  • Elaine3600 Lainey (@Elaine3600) reported from Kildare, Leinster

    @virginmedia The problem with that is her house is last on the line! The cable runs across Henry Street (where it appears to have been taken down by a truck), across 2 houses on Maryborough St, then across to her. Both the aforementioned houses are with Sky. So who is there to report fault?

  • VinnyOsborne Vinny Osborne 🇮🇪 (@VinnyOsborne) reported from Kildare, Leinster

    @virginmedia My last bill was €61 just for broadband & your tv service is just not as good as Sky. They offered me a great deal so sorry I’m moving on.

  • vivifymedia Steve McDonagh (@vivifymedia) reported from Kildare, Leinster

    Apparently things have gotten so ridiculous that I’ve actually had to explain to PM’s that my last tweet was a joke and not serious about #virginmedia being down because of #5G rollout. Jesus wept, I give up. 🙄

  • 1therealirish The Irish King AH SURE WHY NOT 44 77 (@1therealirish) reported from Kildare, Leinster

    @morningireland can you please try and find out Is there a problem with virgin media broadband in greater Dublin areas please.

  • folan_aisling Aisling Folan (@folan_aisling) reported from Kildare, Leinster

    @VirginMediaIE Hi can you help please? I have experienced difficulties with my service this week, scanned my device with avast to detect problem and it says that my virgin media router is vulnerable. How is this possible?

  • 1therealirish The Irish King AH SURE WHY NOT 44 77 (@1therealirish) reported from Kildare, Leinster

    The funny side to this outage There sales department is open and trading #virginmedia

  • twitattwit Celia Lynch Turner (@twitattwit) reported from Kildare, Leinster

    @BibiBaskin Waste another day driving from Kildare to Dublin. Spent 3 whole days on the phone to Virgin Media. Last Thursday the storm knocked out the whole area. Mine never came back. A Ninja arriving today. Time I can never get back.

  • opiumjelly Zaddy Steo (@opiumjelly) reported from Kildare, Leinster

    @KeironMoore3 @GerardChick Done it a couple of times then came running back. It’s the only one I use. Insta for arty sh*t too. I can’t help being drawn in by topics I should ignore. Anyways bloody internet down I was up at 6.30 to log into work. Are Virgin Media as crap over there as they are here?

  • Elaine3600 Lainey (@Elaine3600) reported from Kildare, Leinster

    @virginmedia my 86 Yr old mam without television since 4.30 yesterday, can not get through on phone to report fault.. On hold 30 mins at a time... Sort it please (she is a customer of yours since the year dot) @emlee61!!

  • vivifymedia Steve McDonagh (@vivifymedia) reported from Kildare, Leinster

    Apparently Virgin media is only down temporarily while they switch over to the brand new 5G network. They’ve been working hard with various governments for the last few months to get it up and running. 🤔🙄#virginmediadown #5G

  • wangvilla Zhengwei Wang (@wangvilla) reported from Kildare, Leinster

    What the heck is your broadband service? It is broken at times everyday. Can your engineers make it even worse??? Your internet makes my WFH experience awesome. Thank you !!!!!!!! @VirginMediaIE @virginmedia

  • Snitchie1958 Des O Boyle (@Snitchie1958) reported from Kildare, Leinster

    Virgin Media Ireland Sad to say the only way to contact you it would appear is via twitter. No broadband service in Celbridge

  • davecoghlan Dave (@davecoghlan) reported from Kildare, Leinster

    @virginmedia Hey, thanks for weighing in. Our experience with VM broadband wasn't great tbh...ourselves and neighbours constantly loosing signal. Very frustrating for those WFH.

  • kirkbannon Kirk Bannon (@kirkbannon) reported from Kildare, Leinster

    @gg21057 @virginmedia Yep mine is down too

  • DomnallC Donal Corcoran (@DomnallC) reported from Kildare, Leinster

    @virginmedia my broadband keeps dropping. Never happened with Eir

  • deleire Derek (@deleire) reported from Kildare, Leinster

    @VirginMediaIE Hey, I can't login to my Virgin Media on my PC. It's fine logging in on my mobile. Tried Edge and Chrome. Is there a problem with it?

  • GGall90 Gerard Gallagher (@GGall90) reported from Kildare, Leinster

    @virginmedia Hi @virginmedia . Still haven’t managed to talk to anyone. I have been on hold 4 times 4 an hour each. At this stage I want to cancel my account

  • vinny_quirke Vinny Quirke (@vinny_quirke) reported from Kildare, Leinster

    What is the fix here? Cannot get any resolution this eve from any of your departments. No broadband or ability to work over the weekend = my cancellation of your service FYI @virginmedia @SkyIreland

  • davecoghlan Dave (@davecoghlan) reported from Kildare, Leinster

    @45de0ca4a6a442f @MichaelMDowling Good luck trying to cancel anything with @virginmedia ...unless you have a spare 45mins to stay on hold.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • nofksgiven81 The man (@nofksgiven81) reported

    @virginmedia Other than apologise a thousand times can you actually do something productive and get my service fixed, I will be finding a new provider in the new year, Virgin are a ******* disgrace, can’t wait to leave you incompetent *****

  • PeterHarar Tech N food (@PeterHarar) reported

    @virginmedia Now I can’t even access my cctv at home as the Wi-Fi is so crap what are you goi g to do about it..? If nothing would be done I’m goi g to cancel my direct debit because not paying for service I’m not getting.. take me to the court..

  • ZepSaint Zeppelin (@ZepSaint) reported

    @virginmedia I haven't spoken to them yet, as I find them pretty damn useless unfortunately. I get regular drop outs and packetloss etc - online help previously identified the router as the root cause, hence request

  • daud3033 Daud Khan (@daud3033) reported

    @virginmedia hi, I'm currently abroad and need to cancel a new package I have taken out. How do I do this? The router hasn't been collected from store yet so I assume it will get sent back .

  • Hales17J J Hale’s (@Hales17J) reported

    @virginmedia Hi John, that’s the issue tbh. I have been speaking to your team via WhatsApp and the service received is horrendous. They keep saying they have done things when they haven’t. I have wasted a number of days trying to resolve an issue when you took money you shouldn’t have

  • JordanKing1512 Jordan (@JordanKing1512) reported from South Shore, England

    @virginmedia Spoken with plasterer and to fix the K Rend £2000, they need to redo the full front of my house for it to match!!! I need this sorting urgently and need to speak with someone who can assist with this, it’s beyond a joke.

  • cole_eliot filter:follows -filter:retweets -filter:replies (@cole_eliot) reported

    @virginmedia None external to the land we own. They pulled through the cable to the exterior of the house. It now needs to be pulled around the side of the house and through the wall. I've even put down trunking with cable fishing myself. I'm also being give the right runaround by support.

  • ADPaterson6 Adam Paterson (@ADPaterson6) reported

    On phone to @virginmedia for over an hour, was on hold and then hung up on without solving the issue. Very poor customer service again after waiting 4 months for the wifi to be installed. Will be taking the complaint further with ombudsman now if issue isn’t resolved swiftly

  • butmummylane Maria Lane (@butmummylane) reported

    @virginmedia I will be at work , I’m a key worker !! I will be cancelling it and also @O2 her sim you need to cancel too and she’s been crying again tonight ! @virginmedia service isn’t fit for purpose !! Over 3 and 1/2 months to install .. shocking

  • Youngw238 Wayne Young (@Youngw238) reported

    @virginmedia Tried to cancel our account, salesman called back with massive reduction in cost we said NO, sent new equipment anyway and didn’t cancel our account, now they want payment for service we don’t have, go forth and multiply