Virgin Media Outage Report in Laois, Leinster
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Laois, Leinster
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Laois and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 16: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Laois, Leinster
Latest outage, problems and issue reports in Laois and nearby locations:
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Lainey (@Elaine3600) reported from Laois, Leinster
@virginmedia My sister eventually got through, a new boxis being sent out and if that doesn't work a technician is coming Saturday. Personally, I don't think new box will do it.. A cable appears to be down in next street!
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Lainey (@Elaine3600) reported from Laois, Leinster
@virginmedia So box won't work, technician will call find line down across a road, will need a cable crew to reinstate, so telly back sometime next week?
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Alan (@OMGitsagirl2015) reported from Laois, Leinster
@TweetingTont I worked for a cable TV company, long before Virgin Media swallowed them all up. One role was MD Complaints. My remit was to make the customer happy and make sure they didn't leave.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Glenn Middleton (@g1973midd) reported
@virginmedia There's no customer service option, your service is woeful, embarrassing for a company of your size
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Perag (@Perag74) reported
@virginmedia I can chat today. I am not a current customer so just want the cable sorting. I can cut it myself, but assume as it is your kit, you would want to sort it
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polly dymock (@pollsstar) reported
@virginmedia Yes, plus when telephoning there is often a message saying there are problems in the Bedford area
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Nicola (@nlm3107) reported
@virginmedia No, internet is fine but I’m having problems with sky and they are telling me that a software update to the router could be the problem as my sky seems to work when not connected to the internet.
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LeahGalaxy (@itsleahgalaxy) reported
@virginmedia Did you miss the part about the other 2 engineers not fixing the issue?
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Andy Morris Aka moggy (@MoggyMorris3) reported
Just had a phone call from a woman says shes works for @virginmedia telling me my broadband is running slow !!!! If i pay extra they would fix it 🙈 this is a sham i told her to go forth and multiply
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Trevor Baddeley Mills (@fatpants2012) reported
@virginmedia It's the hub 4. I'm desperate for help due to work
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(((MMc))) (@martinmcnamara) reported
@virginmedia Not reg or should I say email long forgotten... Never ever use virgin email address... Solutions?
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Tom D. Thorpe (@tomdthorpe) reported
@virginmedia Pinhole reset done. Internet still up and down. Loses connection about every minute for approximately 20 - 30 seconds. Then connects again.
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Philip Wilkinson (@PJWilkinson) reported
@shituserstory As an existing customer of @virginmedia - I want to make the online chat function really slow and painful SO you don't upgrade to a more expensive package