Virgin Media Outage Report in Laois, Leinster
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Laois, Leinster
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Laois and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Virgin Media
Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Laois, Leinster
Latest outage, problems and issue reports in Laois and nearby locations:
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Alan
(@OMGitsagirl2015) reported
from
Laois, Leinster
@TweetingTont I worked for a cable TV company, long before Virgin Media swallowed them all up. One role was MD Complaints. My remit was to make the customer happy and make sure they didn't leave.
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Lainey
(@Elaine3600) reported
from
Laois, Leinster
@virginmedia My sister eventually got through, a new boxis being sent out and if that doesn't work a technician is coming Saturday. Personally, I don't think new box will do it.. A cable appears to be down in next street!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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charlie 🎄✨
(@koalatea1993) reported
@virginmedia Looking at that it seems like I can only claim if the loss of service was for more than 48h? Well... guess I'm out £30 🙃
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BigMo 🇩🇪🇱🇰
(@itsstheasianone) reported
@virginmedia Well, im on hold at the moment. Unless you can help me over the phone im not going to be doing this over twitter
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BIG MUSCLES MJATT
(@mattissomatt) reported
@virginmedia I haven't managed to speak to the team this time. However, in the past they've sent out engineers to fix the issue. I've been given new hubs (although I'm only on 3 now), and they've tried many other solutions. I've had multiple engineers through the years.
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Andrew McAlpine Ⓥ (⧖) 🌱
(@Maritimegeek) reported
from
Locks Heath, England
@virginmedia can you tell me f it’s acceptable to be on hold for 48 minutes. After which to finally speak to someone who is unable to resolve your issue and who puts you over to another dept for you to be on on hold for another 30 minutes?
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Margaret Cane
(@maggiecane) reported
@virginmedia The issue is outside, it's still not resolved. I have been with you for a long time but this year has been dreadful. I will contact customer services. Thank you.
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Be the One
(@HassanM19810212) reported
@virginmedia Only thing I wanted was to put the connection which you people delayed twice and now telling us that it will be next month. Sort out your exiting service instead of offering new
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James Gregory
(@James_P_Gregory) reported
@virginmedia my Sky Cinema on demand is not working and when you try to play a film just get a black screen Any know issues?
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leah rose.
(@LeahRose_x) reported
@virginmedia so far I’ve spent an hour and a half on hold trying to get tech support as I’m paying for a service I’m not receiving. Can I get ANY help from anyone?
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Tony Chedzey
(@TChedzey81) reported
@virginmedia so despite 2 messages, still no one has responded to me and now I have checked my bill to find out I have been charged TWICE for the Joshua Pulev fight. Will someone please contact me TODAY...!!! I WILL be wanting a refund. How about a bit of service @virginmedia
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BigMo 🇩🇪🇱🇰
(@itsstheasianone) reported
@virginmedia Got transferred to customer relationships twice and both times the phone got disconnected!