Virgin Media

Virgin Media Outage Report in Ballygalley, Northern Ireland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ballygalley, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ballygalley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Ballygalley, Northern Ireland 12/13/2024 17:35

December 13: Problems at Virgin Media

Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Ballygalley, Northern Ireland

Latest outage, problems and issue reports in Ballygalley and nearby locations:

  • radiogeordie Geordie On Your Radio 📻🔊 (@radiogeordie) reported from Ballyclare, Northern Ireland

    @onairwithgareth @virginmedia Seems to be network wide mate, stations VM business line keeps dropping too.

  • radiogeordie Geordie On Your Radio 📻🔊 (@radiogeordie) reported from Ballyclare, Northern Ireland

    @virginmedia any update on the cabinet outage in BT39?

  • radiogeordie Geordie On Your Radio 📻🔊 (@radiogeordie) reported from Ballyclare, Northern Ireland

    @virginmedia could do with hiring a load of people out of work to work from home. The call wait time is horrendous. About the 10th attempt to get a problem resolved...

  • Gawley1989 Kyle Gawley (@Gawley1989) reported from Ballygalley, Northern Ireland

    **** these Liverpool games are dire now. Might ask Virgin Media can I pause for another few months.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • paulb40 pjb (@paulb40) reported

    @virginmedia @WhichUK #poorservice @BBCWatchdog Virgin Media customer service - magnificent example of an automated system which has as its primary function to delay, divert and prevaricate and is a fictitious front for non-service.

  • HobbitsWife Hobbits Wife 💙 (@HobbitsWife) reported

    @virginmedia Nothing by email or text and same for other locals in my Facebook group - first we knew about the work was the service updates page when the internet went down.

  • Joanne52341794 Joanne (@Joanne52341794) reported

    @virginmedia It's just taking me to the virgin media login page, I log in & there's no chat option?

  • MGCOACHING4 Michael G (@MGCOACHING4) reported

    @virginmedia Executive resolutions team rang over a month ago to sort some problems and only sorted about 1/5 of the problems and were supposed to call back and haven’t ! We have been on phone going in circles for hours again - will need to write to ceo again to get any professional response

  • DominicRandolfi Dominic Randolfi (@DominicRandolfi) reported

    @virginmedia @vmbusinesshelp Yeah that’s a pointless task. That account never responds to anyone. So poor

  • tricotwister ⚫ Tricotwister (@tricotwister) reported

    @virginmedia I've followed the link and it says there's no issues in the area, but router lights are green and the VM recorded phone message says there's no service until 5.40pm at my postcode?

  • Joanne52341794 Joanne (@Joanne52341794) reported

    @virginmedia Done, tried again, same thing - there should be an easier way to get help

  • G00NIES85 Lawrence ‘Chunk’ Cohen (@G00NIES85) reported

    @virginmedia The case isn’t there. That’s the issue. It’s gone. Case is NOT closed. But if you can’t help. Pointless conversing isn’t it. Honestly don’t know why you’re on here at all. Pointless.

  • edward_baran Edward Baran (@edward_baran) reported

    @PyrionFlax @virginmedia Exactly the same issues in SW5. I’ve had no broadband internet at all for days. They don’t seem to have any answers or be interested in finding a solution

  • KarenHa29960037 Karen Harding (@KarenHa29960037) reported

    @virginmedia my elderly mum’s phone is down, and has a helpline attached to her phone li e which she depends on. I need an engineer to come out today. How do I speak to a person at Virgin to get this arranged?