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Virgin Media

Virgin Media outages and service status in Ballygalley, Northern Ireland

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Ballygalley, including 0 direct reports.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ballygalley, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ballygalley, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 28: Problems at Virgin Media

Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Community Discussion

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Virgin Media Issues Reports Near Ballygalley, Northern Ireland

Latest outage, problems and issue reports in Ballygalley and nearby locations:

  • peterhkirk
    Pete Kirk (@peterhkirk) reported from Ballyclare, Northern Ireland

    @virginmedia Having spent nearly three hours tonight trying to speak with someone with no luck I would like to know how customers get in touch, how they can get a solid service and when @virginmedia will cop onto what is acceptable as a business provider?? 😡

  • peterhkirk
    Pete Kirk (@peterhkirk) reported from Ballyclare, Northern Ireland

    When is @virginmedia going to be called to order by authorities. How is possible they get away with customers on hold for hours, broadband service levels vastly below power and to rub salt in, @virginmedia think it is acceptable to increase their fees? Enough is enough, @CISASUK!

  • radiogeordie
    Geordie On Your Radio 📻🔊 (@radiogeordie) reported from Ballyclare, Northern Ireland

    @virginmedia could do with hiring a load of people out of work to work from home. The call wait time is horrendous. About the 10th attempt to get a problem resolved...

  • Gawley1989
    Kyle Gawley (@Gawley1989) reported from Ballygalley, Northern Ireland

    **** these Liverpool games are dire now. Might ask Virgin Media can I pause for another few months.

  • radiogeordie
    Geordie On Your Radio 📻🔊 (@radiogeordie) reported from Ballyclare, Northern Ireland

    @onairwithgareth @virginmedia Seems to be network wide mate, stations VM business line keeps dropping too.

  • radiogeordie
    Geordie On Your Radio 📻🔊 (@radiogeordie) reported from Ballyclare, Northern Ireland

    @virginmedia The status page says everything is ok but when I phoned the advisor said there was a problem in the area.

  • radiogeordie
    Geordie On Your Radio 📻🔊 (@radiogeordie) reported from Ballyclare, Northern Ireland

    @virginmedia any update on the cabinet outage in BT39?

  • peterhkirk
    Pete Kirk (@peterhkirk) reported from Ballyclare, Northern Ireland

    @virginmedia I accept more customers are working from home including myself however after a year I would expect a company such as @virginmedia to adapt and do everything within their powers to improve their service, not worsen!!??

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • GR_BEAR1979
    GR-Bear🏆x55 (@GR_BEAR1979) reported

    @virginmedia @PeteUK7 Horrible Company !! Will never go back to them. After their 18 month introductory offer, they turned into absolute ***** !! Even when I left the chased me for all sorts

  • Old_Motherduck
    Old Motherduck (@Old_Motherduck) reported

    @virginmedia @JamieGBarry maybe you should make that clear from the beginning and treat loyal customers as first time customers

  • NEILWILLIAMSON9
    NEIL WILLIAMSON(NED) (@NEILWILLIAMSON9) reported

    @virginmedia What a disgrace of a company terrible customer service. Trying to speak someone is a nightmare

  • TinoElduderino
    Tino 🐧🌋 (@TinoElduderino) reported

    @JamieGBarry @virginmedia They will offer you login to the website new deal if you do the chat with an agent or speak to some in the phone if you are willing to lock in for a new contract.

  • MikeF407
    Mike | Pedro Pé 🦝 | (@MikeF407) reported

    @virginmedia @PeteUK7 How bad is it that you’ve been community noted, VM? Very bad. Just stop lying now.

  • mikmikemicky
    Mike Hill (@mikmikemicky) reported

    @PeteUK7 @virginmedia That's bad. When my dad died, a company who's bill didn't get paid even offered to be executor's in his estate?

  • SharonHerbert
    Sharon (@SharonHerbert) reported

    @GeoffJonners @virginmedia They did this to us - went from £124 to £211 so we did the switching service with Sky. Virgin then called to offer us the same package for £74. Too late I’m afraid! 👋

  • Goldeneye007
    Arlington Beech (@Goldeneye007) reported

    @PeteUK7 @virginmedia I am sorry for your loss. They are ******* ****.

  • kkitkat_exe
    spidella's kitkat🍫||offline (@kkitkat_exe) reported

    @PeteUK7 @virginmedia contact the ombudsman directly virgin media is useless they signed us up for their stay connected service w/o telling us and kept sending us bills when we didn't even have their equipment basically the ombudsman is the best way to get them to stop harassing you for money

  • GerwynHolmes
    Gerwyn Holmes (@GerwynHolmes) reported

    @JamieGBarry @virginmedia It’s all about the money they make on people who can’t be bothered to switch. Dreadful way to treat loyal customers.