Virgin Media Outage Report in Ballygalley, Northern Ireland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ballygalley, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ballygalley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ballygalley, Northern Ireland
Latest outage, problems and issue reports in Ballygalley and nearby locations:
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Pete Kirk
(@peterhkirk) reported
from
Ballyclare, Northern Ireland
When is @virginmedia going to be called to order by authorities. How is possible they get away with customers on hold for hours, broadband service levels vastly below power and to rub salt in, @virginmedia think it is acceptable to increase their fees? Enough is enough, @CISASUK!
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Geordie On Your Radio 📻🔊
(@radiogeordie) reported
from
Ballyclare, Northern Ireland
@virginmedia any update on the cabinet outage in BT39?
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Geordie On Your Radio 📻🔊
(@radiogeordie) reported
from
Ballyclare, Northern Ireland
@virginmedia The status page says everything is ok but when I phoned the advisor said there was a problem in the area.
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Geordie On Your Radio 📻🔊
(@radiogeordie) reported
from
Ballyclare, Northern Ireland
@onairwithgareth @virginmedia Seems to be network wide mate, stations VM business line keeps dropping too.
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Geordie On Your Radio 📻🔊
(@radiogeordie) reported
from
Ballyclare, Northern Ireland
@virginmedia could do with hiring a load of people out of work to work from home. The call wait time is horrendous. About the 10th attempt to get a problem resolved...
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Kyle Gawley
(@Gawley1989) reported
from
Ballygalley, Northern Ireland
**** these Liverpool games are dire now. Might ask Virgin Media can I pause for another few months.
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Pete Kirk
(@peterhkirk) reported
from
Ballyclare, Northern Ireland
@virginmedia Having spent nearly three hours tonight trying to speak with someone with no luck I would like to know how customers get in touch, how they can get a solid service and when @virginmedia will cop onto what is acceptable as a business provider?? 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michael O'Shea 💙
(@Hoponpop2016) reported
@virginmedia I haven't had tv service for about a week. I have been told its an upgrade, its an area problem, its a known error, its xxxxx. Turns out it was the box not working. Why does it take so long to get to that. And as I have no ariel I have no tv. Bit virgin offer nothing to say sorry
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Alan
(@Dexter_765) reported
@virginmedia That link doesn't work, but I'm not expecting anything extra on the account, so I don't understand why I'm being charged an activation fee for a free router upgrade
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Michael O'Shea 💙
(@Hoponpop2016) reported
@virginmedia It doesn't matter how it goes, what matters is how it's gone. No customer service, ppl who don't know how to diagnose or put you through to correct areas (had to speak to multiple to get to one I asked for)and no compensation offered. We have nothing to talk about.
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mrs u..
(@mrsuppo) reported
@virginmedia recently received a new hub 4. We were never sent any packaging to return our hub 3 and after all the years as a customer its not something we have ever had to do. Now receiving messages asking for the old hub back! I threw it away as I was unaware,will we be charged
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rosieomara
(@rosieomara2) reported
@virginmedia Hi I have clicked link and it has taken me to the generic help FAQ page. NOT a live chat. So what now.
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Julie laird
(@jel307) reported
@virginmedia we don’t seem to be getting TV. Is there an issue today?
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mary lavender
(@marylavenderone) reported
@lucylewikris @virginmedia Same thing happened to me few weeks back someone on here recommend @vaezil he help me recover my locked account In 30mins. His an expert.
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AmazingAstro
(@AstroIsFun) reported
@thomas_roy92 @O2 @virginmedia I'm a volt customer and spend a fortune with you each month, do I get one please?? #Volt
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gary
(@Gazzaross1) reported
@virginmedia Waiting on a cheque back for being overcharged for 6 months. 5 times I have called and told managers are dealing with it every time. Absolute joke and the worst customer service I have encountered. Stay clear of virgin.
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adamm
(@adamm22739674) reported
@virginmedia Light on wifi box is white, wifi is connected but not working, any fixes??