Virgin Media Outage Report in Capel Seion, County of Ceredigion, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Capel Seion, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Capel Seion and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Community Discussion
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Virgin Media Issues Reports Near Capel Seion, Wales
Latest outage, problems and issue reports in Capel Seion and nearby locations:
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Tony Jones
(@aberfoodblog) reported
from
Llanychaiarn, Wales
@virginmedia - Why is parental control enabled for a 53yo? - Why didn't you email me to say why certain websites don't work & give an unhelpful message about ERR_SSL_PROTOCOL_ERROR? - Why not have an FAQ about this on your website? - Why do you literally treat your customers like children?
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Welsh Gooner Simon
(@bigsimon69) reported
from
Capel Seion, Wales
@virginmedia I’ve got through enough, been waiting on a supervisor call for 24 hours. I’ve called 3 times in 24 hours, nobody can help. My complaint is being ignored.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Smith
(@adam01smith) reported
@virginmedia No. I’ve rang numerous times and been told to await a call back which I know is going to be on the wrong number. I refuse to ring anymore as im having to do all the leg work. My complaint will either be dealt with soon and amicably or I will be taking this further
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Matt
(@Matt01157265) reported
@virginmedia That’s all well and good, but how do I go about getting a refund for the service - I paid to watch a whole card, not part of it?
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katelyn♡
(@cityofthedxmned) reported
@AltKitty_ @virginmedia Also calling at 7pm??? I questioned it and he said he works till 8pm and I just said well we don’t so pls don’t call at this time it’s pretty rude imo
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Scouse 👤
(@twittedtwotted) reported
@virginmedia I left in October and sent my equipment back 3 weeks ago.Prior to leaving the engineer came and replaced our hub and took the old one. Now I've got a text saying I didn't send the 2 hubs back. I've called your cust serv 3/4 weeks ago & told them to no avail. Help pls
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DAM
(@crawmo) reported
@virginmedia no reply to my written Complaint reference C-1810222167 . Can someone help me pls .
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katelyn♡
(@cityofthedxmned) reported
The level of rudeness the customer team @virginmedia is just insane absolutely disgusting
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Grant Ring
(@RingGrant) reported
@virginmedia So even your changing your mind what a stupid business model Virgin media would rather I cancel a paid service to get a free one when I want both this will mean I pay less each month just to get a stream box
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NMc
(@_niallmccarthy_) reported
@virginmedia have been in a queue which will take "up to 45 minutes" for your online movers chat for now over 3 and a half hours 😴 always such a poor company to deal with
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Grant Ring
(@RingGrant) reported
@virginmedia That’s the number who today twice told me they would not let me have stream box as I already have a V6 box. Fill in a contact form never had a contact. The TV stream website has in FAQ that I can have both a V6 box and a stream box but I am refused at every turn!
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Raidernationuk
(@raidernationuk1) reported
@virginmedia Yes but I get literally nowhere when I speak to your advisors. Apparently unable to give me a date of when the cabling will be completed. I’ve spoken to multiple people whom have misinformed me (fobbed me off) saying the work will be done that day. And it hasn’t. Really poor