Virgin Media Outage Report in Diss, Norfolk, England

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

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Problems in the last 24 hours in Diss, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

1. 

   Internet (41%)

2. 

   TV (30%)

3. 

   Wi-fi (11%)

4. 

   Total Blackout (10%)

5. 

   E-mail (6%)

6. 

   Phone (2%)

Community Discussion

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Virgin Media Issues Reports Near Diss, England

Latest outage, problems and issue reports in Diss and nearby locations:

• Clare (@Dissquiet) reported 3 minutes ago from Diss, England

  @NikyEllison @msmalonedies @virginmedia Sorry you cannot change providers, Virgin 13th worst provider out of 14 according to Which? Poor customer service. Gutted for you.

• Matt Carver (@mattyc96) reported 52 minutes ago from Long Stratton, England

  @virginmedia Any help on changing sky sports devices with virgin media the website the tv to site sends me to doesn’t work!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• Catherine Cubbin (@CymruCath) reported 6 minutes ago

  @virginmedia why have you made it so difficult to talk to someone even via webchat? I am trying to reduce my costs like so many others by changing my unused package but getting nowhere. Do I just have to cancel my account to get you to help?

• Ian Jeffray (@ianjeffray) reported 9 minutes ago

  @virginmedia Since you colluded with the local council to not provide ADSL here, I basically have no options. I cannot leave. You abuse your market position and abuse customers like me who have been with you more than 20 years. It’s horrible behaviour.

• michelle (@emceeaitch) reported 10 minutes ago

  so unimpressed with @virginmedia. waited 3 weeks for internet in new house (during lockdown) only to be told the external work needed to be completed was never done! STILL never heard re date- needs to be done asap. @virginmedia, HELP.

• Callum Cantrill (@CallumCantrill) reported 11 minutes ago

  @virginmedia is your internet down in Altrincham, my connection is awful and I’m trying to work from home.

• Felli (@AskFelli) reported 15 minutes ago

  @virginmedia Yes, and it's not coming from the game since it works when using a VPN, this is a routing issue, please just escalate this so that it can finally be fixed. Tested every angle, whenever I turn the VPN off the game will disconnect, at launch or later.

• Luke Mitchell (@lukemitchell50) reported 18 minutes ago

  @virginmedia I can’t remember the exact date but it was before xmas and I’ve tried through numerous channels since then. You’re the only one that responds but can’t help or arrange contact from your team

• Jennifer McKenna (@JenniferFRFC) reported 19 minutes ago

  @virginmedia So pin reset still not working, been told engineer not poss till Frid - suggestions please regarding WFH and education needs. Will you pay for mobile data - afterall this has been caused by you??

• 𝒢𝒾𝒶𝓃𝒻𝓇𝒶𝓃𝒸𝑜 𝒞𝒽𝒾𝒸𝒸𝑜 (@gchicco) reported 19 minutes ago

  @virginmedia I give up. Speed is between 500kbps and 3mbps but it's unstable, so I can't log in with that url you sent me.

• Ian Jeffray (@ianjeffray) reported 19 minutes ago

  @virginmedia Since you collided with the local council to not provide ADSL here, I basically have no options. I cannot leave. You abuse your market position and abuse customers like me who have been with you more than 20 years. It’s horrible behaviour.

• Susan Byrne (@Suetitanium) reported 22 minutes ago

  @VirginMediaIE This really doesn’t help Virgin Media... I am working from home.. 4th year college student, Leaving Cert student and Junior Cert student all on Zoom classes and the internet goes down! .....Seriously 😡