Virgin Media

Virgin Media Outage Report in Diss, Norfolk, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Diss, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Diss, Norfolk, England 11/28/2025 13:55

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Diss, England

Latest outage, problems and issue reports in Diss and nearby locations:

  • mattyc96 Matt Carver (@mattyc96) reported from Long Stratton, England

    @virginmedia Any help on changing sky sports devices with virgin media the website the tv to site sends me to doesn’t work!!

  • Dissquiet Clare (@Dissquiet) reported from Diss, England

    @NikyEllison @msmalonedies @virginmedia Sorry you cannot change providers, Virgin 13th worst provider out of 14 according to Which? Poor customer service. Gutted for you.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • fylesy1 David Fyles (@fylesy1) reported

    @Bandraidoir It was never good with Virgin Media but we have a new broadband provider now.

  • thisisemilyhere Emily (@thisisemilyhere) reported

    @virginmedia We have now been hung up on several times while being 'transferred' and promised a call back twice which hasn't happened. Four hours wasted so far and no solution. What can you suggest?

  • Sallypip Sara Bennison (@Sallypip) reported

    @virginmedia And I’m also not sure why you are asking me if your service is down as I would thought you would know that!

  • L_e_e_1_9_7_2 Lee Edmondson (@L_e_e_1_9_7_2) reported

    @virginmedia how long on the fix for m9bile network guys?

  • bartongirl14 michelle mckernan (@bartongirl14) reported

    @virginmedia I left Virgin media about 2.5 years and had a .blueyonder.co.uk email address. It still seems to be active but I want to completely close it down for security reasons. How do I do that? Thanks

  • _built_to_win Built To Win (@_built_to_win) reported

    @virginmedia Got promised a refund for poor service then not fulfilled and lied to

  • 1CreativeRay Dr Stower and the Stock Market of Madness 🦍 (@1CreativeRay) reported

    @virginmedia For my email to be confirm then login for it… yes for my personal email. Please listen to the call! I also want a manager to call me about this ASAP, this is very clearly attempted identity theft. She was based in Mauritius she said and her name was Vishua. Please call me ASAP

  • Sallypip Sara Bennison (@Sallypip) reported

    @virginmedia Yes I have checked and 21.10 is the time they are saying for a fix which is crazy

  • PennyJst penny horner (@PennyJst) reported

    @virginmedia wanting to cancel contract, but been holding on for 25 mins., that’s a clever ploy.. you get fed up hanging on..so you put phone down. Then will probably forget to call back in time,, 😫😡

  • neerajnayar N Nayar (@neerajnayar) reported

    @virginmedia Is someone fixing the #Broadband? #Fail