Virgin Media Outage Report in Diss, Norfolk, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Diss, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (7%)
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Phone (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Diss, England
Latest outage, problems and issue reports in Diss and nearby locations:
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Clare
(@Dissquiet) reported
from
Diss, England
@NikyEllison @msmalonedies @virginmedia Sorry you cannot change providers, Virgin 13th worst provider out of 14 according to Which? Poor customer service. Gutted for you.
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Matt Carver
(@mattyc96) reported
from
Long Stratton, England
@virginmedia Any help on changing sky sports devices with virgin media the website the tv to site sends me to doesn’t work!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Campbell
(@Scottc2511) reported
@virginmedia I need to cancel, you won't answer the phone or respond to the chat messages, so I'll just cancel the DD mandate. This is the only way I can inform you
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Rob
(@Browbar1) reported
@virginmedia I have and the issue is Service Outage at your end, so, as a paying customer….FIX IT!!
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craig
(@nicscraig) reported
@virginmedia You truly have awful customer service...
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b xl
(@xlnt_db) reported
@virginmedia hey my wifi is down in north London. Is this being reported or could it be an issue with my router?
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Ben Marriott
(@darthben98) reported
@Dendr0aspis @virginmedia Thanks for your response. Honestly, ever since joining @virginmedia last year, our service has been nothing but terrible compared to EE who we were with before. Often getting dropouts and more, but this takes the cake.
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Tony McMahon 🇪🇺
(@devoidofthought) reported
@virginmedia it's back now, thanks. however, i arranged an engineer visit, but i can't cancel as it doesn't show in the app. also, my account has a completely wrong phone number but when I try to change it, i get an error. what do I do?
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Rob
(@Browbar1) reported
@virginmedia I am yes and it’s frustrating as I’ve paid my Bill in full and the service has been abysmal
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Leanne Lawlor
(@leanners76) reported
@virginmedia I have already done all of that, it’s not the first time we have had this issue. The recommended next step is to book an engineer, next available slot on 4th October!! Are you kidding?? I have work to do!! Fix it!!
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Leanne Lawlor
(@leanners76) reported
@virginmedia So I just carry on paying for a service I’m not receiving ? Get it together
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Ruth Stevenson
(@ruthste62) reported
That’s 2.5 days unpaid so far, @virginmedia. An engineer visit scheduled for MONDAY. Will he fix your infrastructure, or just give me another new hub?? My options seem to be: 1. Live on the interest of my independent wealth. /s 2. Get a new service provider.