Vodafone outages and service status in West Barns, Scotland

Problems in the last 24 hours in West Barns, Scotland

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in West Barns, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near West Barns, Scotland

Latest outage, problems and issue reports in West Barns and nearby locations:

• 
  Duncan Barbour (@DuncanBarbour) reported 21 minutes ago from North Berwick, Scotland

  since 1994 but tomorrow my first job will be to cancel my contract with you @VodafoneUK & find another supplier. Just when people need communication more than ever and you put your prices up. Makes my blood boil....

• 
  Geoff Jones (@gjonesy09) reported 54 minutes ago from West Barns, Scotland

  @VodafoneUK do you think it is right to sell your customers Broadband contracts without advising them during the sales process that you have known compatibility issues with Sky Q boxes. When I say compatibility issues, what i mean is your WiFi routers do not connect to SkyQ. 🤬🤬

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Henry Heysham-Westgate (@HenryHW82) reported 4 minutes ago

  How do I cancel with you ? You're giving free service to illegal invaders @VodafoneUK

• 
  SendCake Films (@SendCakeFilms) reported 8 minutes ago

  @ZiaYusufUK How litigious are @VodafoneUK **** around & find out. 🤦

• 
  KateOnX 🇬🇧 (@K8onX) reported 9 minutes ago

  @Telegraph @VodafoneUK is this correct? I’m a customer of over 25 years, considering cancelling my contract with you.

• 
  Concerned Citizen (@djp4cm4n) reported 10 minutes ago

  @Grebingrebland @VodafoneUK Facilitating the invasion of uk. Wake up retard 🖕🖕🖕

• 
  Edward Ward (@EAandSJWard) reported 11 minutes ago

  @dave_aldrine I’m ready to say goodbye to @VodafoneUK that’s a sure fact. Sick of the terrible signal everywhere. Sending messages in bottles is currently more successful.

• 
  Or Sassur (@Orsassur2) reported 13 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  Andy Poole (@andrewgpoole) reported 17 minutes ago

  @GBNEWS @Alexarmstrong @VodafoneUK is this true? Asking as a longstanding customer

• 
  Nick Lawton (@Pontemiller) reported 18 minutes ago

  @VodafoneUK yet again that TOBi chat thing is rubbish, never known so many issues with it. Possibly lost a customer.

• 
  ReformYorkshire (@ReformYorkshire) reported 19 minutes ago

  @MinistryofWit @VodafoneUK Yes, **** vodaphone, will not be renewing my contract.

• 
  🐻 🐻🍀 (@HumanCannonbal) reported 20 minutes ago

  @VodafoneUK have you gone down in the tw13 area¿ No BBand, but cant seem to get onto your website to find out why, with mobile data 🤔