Vodafone outages and service status in North Berwick, Scotland

Problems in the last 24 hours in North Berwick, Scotland

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in North Berwick, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near North Berwick, Scotland

Latest outage, problems and issue reports in North Berwick and nearby locations:

• 
  Duncan Barbour (@DuncanBarbour) reported 6 minutes ago from North Berwick, Scotland

  since 1994 but tomorrow my first job will be to cancel my contract with you @VodafoneUK & find another supplier. Just when people need communication more than ever and you put your prices up. Makes my blood boil....

• 
  Ross Boyce (@Happy_Appetite) reported 12 minutes ago from Longniddry, Scotland

  @ChefWayner @MelissaCole @japster2008 @VodafoneUK @DailyMailUK I’m actually looking forward to this going to court, it’s a walk-over for me and the easiest way to get them to repair my credit file. Given my Mrs is a lawyer and leads consumer credit relations with the regulator, I know exactly what complaints to make - customer detriment main

• 
  Ross Boyce (@Happy_Appetite) reported 14 minutes ago from Longniddry, Scotland

  @japster2008 @VodafoneUK 2/2 given that my wife is a lawyer and runs the regulatory liaison for one of the UK’s biggest banks, I look forward to my “customer detriment” complaint.. be afraid @VodafoneUK , you have no idea who or what I am.

• 
  Nisho (@bignisho) reported 27 minutes ago from Anstruther Easter, Scotland

  @VodafoneUK need a little help with a billing issue please guys 👍🏻

• 
  Geoff Jones (@gjonesy09) reported 56 minutes ago from West Barns, Scotland

  @VodafoneUK do you think it is right to sell your customers Broadband contracts without advising them during the sales process that you have known compatibility issues with Sky Q boxes. When I say compatibility issues, what i mean is your WiFi routers do not connect to SkyQ. 🤬🤬

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 7 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  Gareth Paul Fradgley (@gpfradgley) reported 9 minutes ago

  @VodafoneUK you are tying to tell my Dad 26Mbps is a normal upload speed on your 900Mbps service. He is getting full download speed but the upload ratio is off and your support team member was not trained correctly. This speed is way off!

• 
  Dean Jones (@dean_jones91) reported 9 minutes ago

  @VodafoneUK great service have to watch iplayer on my phone using 5g rather than on my TV using my superfast broadband because all it does is buffer! Been absolutely shocking for the last week or so!

• 
  Ellie & Layla AKA : Digger & Biscuit (@DiggerandB) reported 11 minutes ago

  @VodafoneUK I’d like to phone you and make a complaint but as I have no service ( for over two weeks) I can’t make or receive any calls! Any idea when you might get the / a transmitter working in PE12? Oh, and what compensation are you offering for providing no service?

• 
  Manda Gunion (@mandagunion) reported 11 minutes ago

  @VodafoneUK disgusting customer service for my elderly parents. Two months with faulty broadband (new contract) and hours of calls trying to fix and cancel with no charge is impossible !!

• 
  John from britain (@Johnfo1428695) reported 13 minutes ago

  @VodafoneUK Why is your customer services so awful you have got to be the worst i have ever had to talk with. If I contact you regarding an upgrade or extra service or anything that involves you taking more money I chat to someone with really good English. So annoying wasted a day

• 
  🇳🇬✨ (@Cajovi_Daniel) reported 14 minutes ago

  Is @VodafoneUK broadband down? Or is it just mine?

• 
  Crypto_Sim (@Sim__Bur) reported 19 minutes ago

  @VodafoneUK you lot of a bunch of lying ******* *****. Your 191 is ****. You’re liars. And fraudsters and once my cifas complaint is through I’ll make sure I **** you over like you’ve ****** me

• 
  Colin Miller (@jamieguy1975) reported 20 minutes ago

  @VodafoneUK Tried to top up daughters phone as she is out and the website won't let me and so called customer services can't find or are unwilling to help.

• 
  El ⛅️ (@its_just_el_) reported 23 minutes ago

  @VodafoneUK customer service is a piss take, my contract has ended and I’ve now received a text to say I have a bill to pay when I have already paid my list bill, but it’s also now not showing me my bills as I’m no longer a customer and I also can’t use the chat bot