Vodafone outages and service status in Settle, England

Problems in the last 24 hours in Settle, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Settle, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Settle, England

Latest outage, problems and issue reports in Settle and nearby locations:

• 
  Matt 🔜 EDC LV (@_MVTTP20) reported 4 minutes ago from Cononley, England

  @VodafoneUK your adverts are misleading as it says you can roam in more countries at no extra cost than any network, however you have to pay £6 a day in roam further destinations....

• 
  Liam Casey (@liam_casey1987) reported 5 minutes ago from Settle, England

  @VodafoneUK worst customer service award 🥇 well done

• 
  Ian Burton-French (@ianburtyfrench) reported 29 minutes ago from Embsay, England

  @Paulkelly87 @VodafoneUK Vodafone have a terrible rep for bad service. I've been with @ThreeUKSupport for years and never had an issue unresolved, I would highly recommend Three if you're looking for a new network 👍🏼

• 
  Matthew Stroh (@DrMattStroh) reported 54 minutes ago from Long Preston, England

  So I've been on with @VodafoneUK live chat technical support most days since getting an upgrade a couple of weeks ago, have had the matter escalated to the complaints team who promised it would be fixed by last night, but still no sign of WiFi calling working.

• 
  Gill (@gillburton) reported 54 minutes ago from Gargrave, England

  @VodafoneUK day 3 working from home hotspotting using my data as Vodafone broadband is down. Joined at the end of May and this is the 4th time this has happened #shambles Please take this into consideration if you’re thinking of joining. #Vodafonedown

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mṽsh (@shikariunite) reported 8 minutes ago

  Ever since moving from @EE to @VodafoneUK I've had 0 issues with my connection in my area, unlike EE.

• 
  Chris Ross-Lewin (@crosslewin) reported 9 minutes ago

  @SimonDanczuk @VodafoneUK That's it Reform policy always on the look out for targets to hate and spread their hatred whilst never being part of the solution

• 
  Gaz1313 (@pursseyg) reported 12 minutes ago

  @SimonDanczuk @VodafoneUK Network Operator Payouts: Out of that total budget, £18.6 million was specifically allocated for contracts with mobile network operators (such as EE, Vodafone, Three, and O2).

• 
  Gurj Sagoo (@judgeaknee) reported 14 minutes ago

  Why is it impossible to get in touch with one of your agents? Your web chat keeps crashing, you haven't confirmed an account number and it's impossible to cancel my broadband order! Can't someone please help? @VodafoneUK

• 
  Osman (@deniz34j) reported 15 minutes ago

  @VodafoneUK I am writing to formally complain about Vodafone TR. The customer service agents are extremely rude and they hung up the phone on me. Furthermore, they are charging unfair and unauthorized extra fees on my bill. I cannot find any helpful representative in TR to solve my problem.

• 
  Mr T (@foodiskey83) reported 16 minutes ago

  @VodafoneUK What’s with the freebies you are handing out then? Dont see much denial.. or even an apology.. I’m glad I cut the contract you.. not only tripe service but you are a core problem in this country.. Nick Read.. prep a public apology before you lost any sane customer you have left.

• 
  Or Sassur (@Orsassur2) reported 17 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  bob the buildier (@Lee72337556) reported 18 minutes ago

  @VodafoneUK I’ve been a customer for over 15 years paid my bill got a Farley good signal now I learned you give economic migrants coming over on the boats free sim cards with six months worth of data. I’m cancelling my contract today.

• 
  Andy T (@Andy_T_) reported 18 minutes ago

  Thankfully I'm not and will never be with @VodafoneUK

• 
  Alvin (@Alvin83605954) reported 20 minutes ago

  @Telegraph @Iromg I’ll never use Vodafone again @VodafoneUK