Vodafone Outage Report in Portlethen, Aberdeenshire, Scotland
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E-mailProblems in the last 24 hours in Portlethen, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Portlethen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Portlethen, Scotland
Latest outage, problems and issue reports in Portlethen and nearby locations:
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Trish Banks
(@Potagedujour) reported
from
Aberdeen, Scotland
@VodafoneUK how can you charge my husband a cancellation fee for his long standing contract when we’re moving to an area where there is no Vodafone service and are forced to change providers?
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Paul 🚁
(@abzpaul) reported
from
Bucksburn, Scotland
As @VodafoneUK and @SamsungHelpUK didn't believe the "overheat" photos, I had to pay £256 for a watch that I can't use. Now they threaten the debt agency each day. I phone and they tell me its an error. Such lovely customer service guys....when will they bang on my door??
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Darren Hulse
(@DazzHulsee) reported
from
Aberdeen, Scotland
@deanramsey2 @VodafoneUK 3s just as bad mate
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Darren Hulse
(@DazzHulsee) reported
from
Aberdeen, Scotland
@deanramsey2 @VodafoneUK Sky and bt are just as bad
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Gregor McAbery
(@GregorMcAbery) reported
from
Aberdeen, Scotland
Hi @CityFibre @VodafoneUK is Vodafone no longer the Aberdeen gigafast partner? I see Talk Talk will be using the network, but perhaps they are due to end of exclusivity deal with Vodafone?
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Simmie66
(@bsimpson66) reported
from
Bridge of Don, Scotland
It might only be a 2.5% increase but @VodafoneUK are a bunch of greedy ***** .there timing could have been a bit better. People struggling but they don't give a shit
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Hannah McIntosh
(@hannahalison_) reported
from
Cove, Scotland
@VodafoneUK I’m still being charged for an Entertainment Pack when it was activated months ago. I’ve been continually transferred to four different customer service reps today on the phone & still not resolved. Can you help with this?
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The Flying Scotsman 🏴
(@FlyingScotsManJ) reported
from
Aberdeen, Scotland
@VodafoneUK I would weep with joy or scream so loud that nurses from the local hospital would come running to help, or a vicar. Or maybe I’d think it a thank you for my buying an @Apple watch and recommend Vodafone to all my friends and family…
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Brian Paxton 🏴
(@Brian50run) reported
from
Aberdeen, Scotland
@VodafoneUK Internet not working in Aberdeen what's happening . Vodafone will need to compensate . Prices go up Internet goes down
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Cat 🎧 🌌 🗺 🏉 📝
(@l1lly_c) reported
from
Aberdeen, Scotland
@VodafoneUK I managed to fix it now, thanks.
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Levi
(@aekido) reported
from
Aberdeen, Scotland
Anyone on @VodafoneUK internet and having issues? Been having constant restarts all day #vodafoneuk #vodafinehelp #twitterhelp
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Paul 🚁
(@abzpaul) reported
from
Bucksburn, Scotland
@VodafoneUK @urbanpixelsw1 You pride? Really? The only way I got my issue sorted was to take it to CEO level. Only those few more days left til the 20th when I can give my 30 days notice to take my custom elsewhere.
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nic mac
(@nicmac58988172) reported
from
Aberdeen, Scotland
@VodafoneUK I’m totally disgusting but the price increase that you are away to implement to your UK customer, all you are doing is profiteering from the pandemic and that is disgusting when you are a billion pound company unethical
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Paul 🚁
(@abzpaul) reported
from
Bucksburn, Scotland
Hello @o2 I sent a few DMs over the weekend as I'm having problems inputting my PAC to enable me to move my number from @VodafoneUK to yourselves. The PAC expires 19th Oct. I'd like to move it 18th Oct but your system won't accept my info
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Marky Mark*
(@markrs75) reported
from
Aberdeen, Scotland
@JenBarber101 @EE @VodafoneUK That's terrible customer service. I would get a better deal if I registered as a new customer, which doesn't reward loyalty at all, and I'm not wanting to change my number.
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Paul 🚁
(@abzpaul) reported
from
Bucksburn, Scotland
@VodafoneUK Thx...but the experience was awful. Your CEO department sorted the issue in the end with a fight from me but your guys certainly know how to annoy the customer. I'd be cutting my nose if I left a good deal behind, but my view of Voda is not a good one....it really isn't
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Natural Disaster⁷
(@cari_nellie) reported
from
Aberdeen, Scotland
@VodafoneUK I'm already on my second box.... My son barely gets a signal in his room which is 12 feet from the box....
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Kevin Mitchell (Rebooting...)
(@Mitchinator) reported
from
Aberdeen, Scotland
My broadband speeds are so poor right now, I can’t even get the ‘Help’ chat to load. @VodafoneUK, this has been a month of decreasing speeds, now it’s a crawl. Disconnected, reset the router, new filter, but now 3.1Mbps.
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Billy Fong
(@BillyFong89) reported
from
Aberdeen, Scotland
So still waiting on my refund @VodafoneUK even though i was advised last week I would get it start of this week, then advised this week that I will get it by end of this week. Quick to take money out but slow at returning. Can you advise when I will receive this?
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Kevin Mitchell (Rebooting...)
(@Mitchinator) reported
from
Aberdeen, Scotland
The @VodafoneUK Fibre with @CityFibre in #Aberdeen has been terrible the past few weeks. Randomly stopping for periods of time yet all lights green. Speed tests are poor, connection is gone. Not as expected.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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AndyWilcock
(@AndyStamford) reported
@VodafoneUK #applewatch @AppleSupport 3 days, numerous "advisors", and reset/unpair my Watch many times while trying to get Vodafone to sort out the ability to get an eSim installed on the Watch! promised a call back within the hour (2 hours ago) and nothing!. Vodafone are poor!
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Marc Smith
(@MarcMorph) reported
@VodafoneUK Not really - every message, every call - it’s the same outcome: You ‘understand my frustration’ (you REALLY don’t), you’re ‘sorry’ (me too - that I even entertained using Vodafone), then we go into the same loop of questions and broken promises (EVERY DAY since it started).
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Rodneygibsinhailhail
(@halfajaffa78) reported
Why ******** is dem @VodafoneUK wankers keep ringin me!!!! Lay me alone to **** the night trying to watch cornation street
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Amanda.H 👄
(@MissAHxx) reported
@VodafoneUK It always says it’s “fine” it isn’t so I want to register a complaint and compensation
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Marc Smith
(@MarcMorph) reported
@VodafoneUK Today’s update (21st Feb): still no resolution. Another phone call is promised from @VodafoneUK ‘Directors Office’ this afternoon. I’ll a update accordingly after that call. 3rd week without a landline and still not sorted out the faulty equipment. #justnotgoodenough
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Richard Hilsley
(@RichardHilsley) reported
@VodafoneUK Last time I DM’d it took 6months for a answer !!!! How do I get of this network perhaps getting shut of the offshore centres would help customer service has drastically gone down hill
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LouSads
(@lou_sads) reported
@VodafoneUK Does this include security info? Surely it would be stripped right back to basic customer data and not include things like a security pin? Also might want to refresh GFPR training as this was not the reason provided by two agents!
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Sarnjot Singh
(@SarnjotSingh2) reported
@TeamYouTube I’m having issues with YouTube Premium. I got the package from @VodafoneUK but it somehow got expired late January. I’ve been in contact with Vodafone advisors and they’ve done everything from their end to resolve it. The error: there’s an existing payment issue.
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Sean B
(@originalblez) reported
I haven't been irate about something for months, but the frustration of dealing with the IVR system that @VodafoneUK sent the air a bit blue around me. Awful UX. Simply dreadful.
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eltiempo
(@MontanasBajas) reported
@VodafoneUK @sainsburys Pancake exactly your service level, I was left waiting for 4 hours for an engineer that never appeared!!! I wish I hadn't signed for your broadband service