Vodafone Outage Report in Portlethen, Aberdeenshire, Scotland
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E-mailProblems in the last 24 hours in Portlethen, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Portlethen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Portlethen, Scotland
Latest outage, problems and issue reports in Portlethen and nearby locations:
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Natural Disaster⁷
(@cari_nellie) reported
from
Aberdeen, Scotland
@VodafoneUK I'm already on my second box.... My son barely gets a signal in his room which is 12 feet from the box....
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Simmie66
(@bsimpson66) reported
from
Bridge of Don, Scotland
It might only be a 2.5% increase but @VodafoneUK are a bunch of greedy ***** .there timing could have been a bit better. People struggling but they don't give a shit
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Billy Fong
(@BillyFong89) reported
from
Aberdeen, Scotland
So still waiting on my refund @VodafoneUK even though i was advised last week I would get it start of this week, then advised this week that I will get it by end of this week. Quick to take money out but slow at returning. Can you advise when I will receive this?
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Paul 🚁
(@abzpaul) reported
from
Bucksburn, Scotland
@VodafoneUK Thx...but the experience was awful. Your CEO department sorted the issue in the end with a fight from me but your guys certainly know how to annoy the customer. I'd be cutting my nose if I left a good deal behind, but my view of Voda is not a good one....it really isn't
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Mr Kerry 🏳️🌈
(@MrKerry_Bio) reported
from
Aberdeen, Scotland
So glad I signed up for another year of @VodafoneUK broadband, love having to restart my router every 20 minutes to restart the line. @VodafoneUK can you help, I’ve done everything on your help pages and still waiting to speak to someone on chat, 20 min later.
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Levi
(@aekido) reported
from
Aberdeen, Scotland
Anyone on @VodafoneUK internet and having issues? Been having constant restarts all day #vodafoneuk #vodafinehelp #twitterhelp
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Gregor McAbery
(@GregorMcAbery) reported
from
Aberdeen, Scotland
Hi @CityFibre @VodafoneUK is Vodafone no longer the Aberdeen gigafast partner? I see Talk Talk will be using the network, but perhaps they are due to end of exclusivity deal with Vodafone?
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Darren Hulse
(@DazzHulsee) reported
from
Aberdeen, Scotland
@deanramsey2 @VodafoneUK Sky and bt are just as bad
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nic mac
(@nicmac58988172) reported
from
Aberdeen, Scotland
@VodafoneUK I’m totally disgusting but the price increase that you are away to implement to your UK customer, all you are doing is profiteering from the pandemic and that is disgusting when you are a billion pound company unethical
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Kevin Mitchell (Rebooting...)
(@Mitchinator) reported
from
Aberdeen, Scotland
The @VodafoneUK Fibre with @CityFibre in #Aberdeen has been terrible the past few weeks. Randomly stopping for periods of time yet all lights green. Speed tests are poor, connection is gone. Not as expected.
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Darren Hulse
(@DazzHulsee) reported
from
Aberdeen, Scotland
@deanramsey2 @VodafoneUK 3s just as bad mate
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Kevin Mitchell (Rebooting...)
(@Mitchinator) reported
from
Aberdeen, Scotland
My broadband speeds are so poor right now, I can’t even get the ‘Help’ chat to load. @VodafoneUK, this has been a month of decreasing speeds, now it’s a crawl. Disconnected, reset the router, new filter, but now 3.1Mbps.
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Stuart Davidson
(@SDavidson666) reported
from
Aberdeen, Scotland
Ah nothing like being messed around by your TV provider after you've been so loyal to them. @TalkTalkTV get your customer service sorted out as it is absolutely horrendous, on the verge of joining @VodafoneUK
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Paul 🚁
(@abzpaul) reported
from
Bucksburn, Scotland
As @VodafoneUK and @SamsungHelpUK didn't believe the "overheat" photos, I had to pay £256 for a watch that I can't use. Now they threaten the debt agency each day. I phone and they tell me its an error. Such lovely customer service guys....when will they bang on my door??
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Paul 🚁
(@abzpaul) reported
from
Bucksburn, Scotland
@VodafoneUK @urbanpixelsw1 You pride? Really? The only way I got my issue sorted was to take it to CEO level. Only those few more days left til the 20th when I can give my 30 days notice to take my custom elsewhere.
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Cat 🎧 🌌 🗺 🏉 📝
(@l1lly_c) reported
from
Aberdeen, Scotland
@VodafoneUK I managed to fix it now, thanks.
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The Flying Scotsman 🏴
(@FlyingScotsManJ) reported
from
Aberdeen, Scotland
@VodafoneUK I would weep with joy or scream so loud that nurses from the local hospital would come running to help, or a vicar. Or maybe I’d think it a thank you for my buying an @Apple watch and recommend Vodafone to all my friends and family…
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Ben
(@CabinClassBoy) reported
from
Aberdeen, Scotland
Really wish @BBCWatchdog would investigate the coverage issues with @VodafoneUK why they’ve been voted the best I never know. Still can’t provide a decent 3/4G signal in Aberdeen!! Time to switch provider I think.
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Hannah McIntosh
(@hannahalison_) reported
from
Cove, Scotland
@VodafoneUK I’m still being charged for an Entertainment Pack when it was activated months ago. I’ve been continually transferred to four different customer service reps today on the phone & still not resolved. Can you help with this?
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Trish Banks
(@Potagedujour) reported
from
Aberdeen, Scotland
@VodafoneUK how can you charge my husband a cancellation fee for his long standing contract when we’re moving to an area where there is no Vodafone service and are forced to change providers?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Arne Arnie Son
(@ArneArnieSon) reported
@GeorgeMonbiot @VodafoneUK Sorry to hear about your terrible experience. Without doubt, Vodafone have the worst customer service I have ever experienced. Condolences to your family
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Justin
(@wildandhigh) reported
@VodafoneUK @speckyninja SO how has this culture of treating customers like this been allowed to develop? Where / who is it coming from? Who is making these policy decisions? Who is not raising these issue in the boardroom and if they are why do they continue? This will lose you 000's of customers.
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Antony Nibloe
(@antonynibloe) reported
@GeorgeMonbiot @VodafoneUK Not surprising from Vodafone UK the service is shocking. We was threatened with debit recovery agencies after refusing to pay a bill that was £2k (which was incorrect) This is the go to strategy for Vodafone to hit vulnerable customers hard no compassion at all, awful business.😡
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Fenton Roots
(@fenroots01) reported
@GeorgeMonbiot @VodafoneUK Had a similar experience 5 years ago over bills I was told I didn’t owe. They flagged me on my credit score stopped a mortgage application. Tied to mail CEO never got a response shamed them on FB
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No Context Mick Lynch
(@ChrisHa32776494) reported
@VodafoneUK @GeorgeMonbiot Was looking at changing provider…. Not now. @VodafoneUK not only have you lost a customer, i am actively going to campaign against your service.
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Jane Gilbert
(@msjanebond007) reported
@justthevax @GeorgeMonbiot @VodafoneUK they are more than happy to pester customers out of office hours to sell you more stuff - but when you call them, they have nothing out of a bot service that ends up telling you something that you didn't need to know and the thing you need to know is still pending
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Susan Jane Cameron
(@susiecameo) reported
@GeorgeMonbiot @VodafoneUK I'm sorry you've had such trouble George.
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Innes Marlow
(@InnesMarlow) reported
@GeorgeMonbiot @VodafoneUK I have played a similar frustrating game with them, it's policy - but around the same time I dealt with another supplier who were the total opposite, really switched on to these issues, and gave a full refund. I won't plug them but they have a big venue that used to be a dome!
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Susan Jane Cameron
(@susiecameo) reported
@GeorgeMonbiot @VodafoneUK ... turned her back whilst a paper was there with the chairmans email details on it. Guess what I did then, emailed and explained and asked him what sort of a firm was he running and the staff at the town shop were really rude. Guess what then, contract cancelled.
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Fenton Roots
(@fenroots01) reported
@GeorgeMonbiot @VodafoneUK Worse thing I worked with a guy from VOdafone who was embedded where I worked. Even he couldn’t help stating as an employee he had the same bad customer experience on his personal mobile account.