Vodafone Outage Report in Portlethen, Aberdeenshire, Scotland
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E-mailProblems in the last 24 hours in Portlethen, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Portlethen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (20%)
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Wi-fi (11%)
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Total Blackout (11%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Portlethen, Scotland
Latest outage, problems and issue reports in Portlethen and nearby locations:
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Cat 🎧 🌌 🗺 🏉 📝
(@l1lly_c) reported
from
Aberdeen, Scotland
@VodafoneUK I managed to fix it now, thanks.
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Kevin Mitchell (Rebooting...)
(@Mitchinator) reported
from
Aberdeen, Scotland
The @VodafoneUK Fibre with @CityFibre in #Aberdeen has been terrible the past few weeks. Randomly stopping for periods of time yet all lights green. Speed tests are poor, connection is gone. Not as expected.
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Darren Hulse
(@DazzHulsee) reported
from
Aberdeen, Scotland
@deanramsey2 @VodafoneUK 3s just as bad mate
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nic mac
(@nicmac58988172) reported
from
Aberdeen, Scotland
@VodafoneUK I’m totally disgusting but the price increase that you are away to implement to your UK customer, all you are doing is profiteering from the pandemic and that is disgusting when you are a billion pound company unethical
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Natural Disaster⁷
(@cari_nellie) reported
from
Aberdeen, Scotland
@VodafoneUK I'm already on my second box.... My son barely gets a signal in his room which is 12 feet from the box....
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Marky Mark*
(@markrs75) reported
from
Aberdeen, Scotland
@JenBarber101 @EE @VodafoneUK That's terrible customer service. I would get a better deal if I registered as a new customer, which doesn't reward loyalty at all, and I'm not wanting to change my number.
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The Flying Scotsman 🏴
(@FlyingScotsManJ) reported
from
Aberdeen, Scotland
@VodafoneUK I would weep with joy or scream so loud that nurses from the local hospital would come running to help, or a vicar. Or maybe I’d think it a thank you for my buying an @Apple watch and recommend Vodafone to all my friends and family…
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Simmie66
(@bsimpson66) reported
from
Bridge of Don, Scotland
It might only be a 2.5% increase but @VodafoneUK are a bunch of greedy ***** .there timing could have been a bit better. People struggling but they don't give a shit
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Hannah McIntosh
(@hannahalison_) reported
from
Cove, Scotland
@VodafoneUK I’m still being charged for an Entertainment Pack when it was activated months ago. I’ve been continually transferred to four different customer service reps today on the phone & still not resolved. Can you help with this?
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Levi
(@aekido) reported
from
Aberdeen, Scotland
Anyone on @VodafoneUK internet and having issues? Been having constant restarts all day #vodafoneuk #vodafinehelp #twitterhelp
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Kevin Mitchell (Rebooting...)
(@Mitchinator) reported
from
Aberdeen, Scotland
My broadband speeds are so poor right now, I can’t even get the ‘Help’ chat to load. @VodafoneUK, this has been a month of decreasing speeds, now it’s a crawl. Disconnected, reset the router, new filter, but now 3.1Mbps.
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Trish Banks
(@Potagedujour) reported
from
Aberdeen, Scotland
@VodafoneUK how can you charge my husband a cancellation fee for his long standing contract when we’re moving to an area where there is no Vodafone service and are forced to change providers?
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Paul 🚁
(@abzpaul) reported
from
Bucksburn, Scotland
As @VodafoneUK and @SamsungHelpUK didn't believe the "overheat" photos, I had to pay £256 for a watch that I can't use. Now they threaten the debt agency each day. I phone and they tell me its an error. Such lovely customer service guys....when will they bang on my door??
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Billy Fong
(@BillyFong89) reported
from
Aberdeen, Scotland
So still waiting on my refund @VodafoneUK even though i was advised last week I would get it start of this week, then advised this week that I will get it by end of this week. Quick to take money out but slow at returning. Can you advise when I will receive this?
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Paul 🚁
(@abzpaul) reported
from
Bucksburn, Scotland
Hello @o2 I sent a few DMs over the weekend as I'm having problems inputting my PAC to enable me to move my number from @VodafoneUK to yourselves. The PAC expires 19th Oct. I'd like to move it 18th Oct but your system won't accept my info
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Brian Paxton 🏴
(@Brian50run) reported
from
Aberdeen, Scotland
@VodafoneUK Internet not working in Aberdeen what's happening . Vodafone will need to compensate . Prices go up Internet goes down
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Darren Hulse
(@DazzHulsee) reported
from
Aberdeen, Scotland
@deanramsey2 @VodafoneUK Sky and bt are just as bad
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Gregor McAbery
(@GregorMcAbery) reported
from
Aberdeen, Scotland
Hi @CityFibre @VodafoneUK is Vodafone no longer the Aberdeen gigafast partner? I see Talk Talk will be using the network, but perhaps they are due to end of exclusivity deal with Vodafone?
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Paul 🚁
(@abzpaul) reported
from
Bucksburn, Scotland
@VodafoneUK @urbanpixelsw1 You pride? Really? The only way I got my issue sorted was to take it to CEO level. Only those few more days left til the 20th when I can give my 30 days notice to take my custom elsewhere.
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Paul 🚁
(@abzpaul) reported
from
Bucksburn, Scotland
@VodafoneUK Thx...but the experience was awful. Your CEO department sorted the issue in the end with a fight from me but your guys certainly know how to annoy the customer. I'd be cutting my nose if I left a good deal behind, but my view of Voda is not a good one....it really isn't
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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BudapestSquibber
(@AlbertDeclan) reported
@GeorgeMonbiot @VodafoneUK Unfortunately they are all the same. It depends on who you get on the phone. I assume will be about targets? So.. they will all have DISCRETION to help and 'make the exception' but when it goes down as an attempt to close down an account, and they won't do it - £££££ bonus time.
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Mr Person
(@indiefootballl) reported
@speckyninja @VodafoneUK Was on @VodafoneUK years ago. Would rather eat my own **** than use them again
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Lexa de Vere
(@Lexadevere) reported
@GeorgeMonbiot @VodafoneUK Exactly the same thing happened, when my dad died in 2009. Took 9 months before their "bereavement department" contacted my mother, with profuse apologies, and allowed the account to be closed with no charge. How awful to hear it seems they haven't learnt anything, since.
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Dundee Diva
(@sinclai11) reported
@BenjaminBallA @GeorgeMonbiot @VodafoneUK Àaargh. And what is this 'Hi George ' crap.
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Jean Thierry 💙
(@MutliRaceMan) reported
from
Birmingham, England
@GeorgeMonbiot @VodafoneUK This doesn’t surprise me at all. My mother died in 2003 and trying to close her BT landline account was a nightmare. The person I spoke to kept saying “we need to speak to the customer”! Finally I went into the BT sales centre saw a charming lady and in 20 minutes I had finished.
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Grumpy C
(@plainoldgrumpy) reported
@GeorgeMonbiot @VodafoneUK Customer services is non-existent in the UK. Companies don’t spend any money on it, it’s mostly on script and all revolves around making the most money possible, instead of serving customers. Was having this exact conversation with my wife yesterday. It’s disgusting.
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Stephen Harris
(@Stephen88064221) reported
@VodafoneUK @GeorgeMonbiot Vodaphone have history in poor cust. care. Brdband same poor service. tests via app say I have a problem, but never tell you exactly what it is, and you end up in a protracted "tech" message convo that never sorts the problem out. my contract period has ended, time for a change
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Carolyn Ritchie
(@gortex2) reported
@GeorgeMonbiot @VodafoneUK This is horrible for both you and your dad, who must be very distressed despite assurances. Thank you for highlighting the issue. I will never use Vodaphone now.
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Queen of Clean
(@sullivanclean) reported
@VodafoneUK No offence but my account is on a friends and family basis. Even the Vodafone executive who arranged my F&F could not seem to help. Something about data protection.
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Rev Jane Ennis, High Priestess of Bast #FBPE
(@leonora1) reported
@carolinep0 @GeorgeMonbiot @VodafoneUK I very briefly had an account with Vodafone...,the staff were incompetent and unhelpful, when not precisly rude....they kept claiming my account was in credit, then I'd find I had 40 cents left and couldn't make calls....../1