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Vodafone Outage Report in Portlethen, Aberdeenshire, Scotland

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

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Problems in the last 24 hours in Portlethen, Scotland

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Portlethen, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 53% Internet (53%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Portlethen, Scotland

Latest outage, problems and issue reports in Portlethen and nearby locations:

  • BillyFong89
    Billy Fong (@BillyFong89) reported from Aberdeen, Scotland

    So still waiting on my refund @VodafoneUK even though i was advised last week I would get it start of this week, then advised this week that I will get it by end of this week. Quick to take money out but slow at returning. Can you advise when I will receive this?

  • hannahalison_
    Hannah McIntosh (@hannahalison_) reported from Cove, Scotland

    @VodafoneUK I’m still being charged for an Entertainment Pack when it was activated months ago. I’ve been continually transferred to four different customer service reps today on the phone & still not resolved. Can you help with this?

  • DazzHulsee
    Darren Hulse (@DazzHulsee) reported from Aberdeen, Scotland

    @deanramsey2 @VodafoneUK Sky and bt are just as bad

  • Mitchinator
    Kevin Mitchell (Rebooting...) (@Mitchinator) reported from Aberdeen, Scotland

    The @VodafoneUK Fibre with @CityFibre in #Aberdeen has been terrible the past few weeks. Randomly stopping for periods of time yet all lights green. Speed tests are poor, connection is gone. Not as expected.

  • MBPreservation
    McKnightPreservation (@MBPreservation) reported from Aberdeen, Scotland

    @VodafoneUK We are still experiencing issues with our Vodafone broadband fibre...our neighbours also having the same probs...connection going off and on...been like this for 3 days

  • l1lly_c
    Cat 🎧 🌌 🗺 🏉 📝 (@l1lly_c) reported from Aberdeen, Scotland

    @VodafoneUK I managed to fix it now, thanks.

  • CabinClassBoy
    Ben (@CabinClassBoy) reported from Aberdeen, Scotland

    Really wish @BBCWatchdog would investigate the coverage issues with @VodafoneUK why they’ve been voted the best I never know. Still can’t provide a decent 3/4G signal in Aberdeen!! Time to switch provider I think.

  • aekido
    Levi (@aekido) reported from Aberdeen, Scotland

    Anyone on @VodafoneUK internet and having issues? Been having constant restarts all day #vodafoneuk #vodafinehelp #twitterhelp

  • Potagedujour
    Trish Banks (@Potagedujour) reported from Aberdeen, Scotland

    @VodafoneUK how can you charge my husband a cancellation fee for his long standing contract when we’re moving to an area where there is no Vodafone service and are forced to change providers?

  • bsimpson66
    Simmie66 (@bsimpson66) reported from Bridge of Don, Scotland

    It might only be a 2.5% increase but @VodafoneUK are a bunch of greedy ***** .there timing could have been a bit better. People struggling but they don't give a shit

  • alisong35
    Alison Gray (@alisong35) reported from Aberdeen, Scotland

    Totally done with @VodafoneUK, from the get go it has been nothing but hassle, paying for a service I don't even get to use, get messed about and lied to every time #sickofit, now they are getting binned, going back to @bt_uk

  • GregorMcAbery
    Gregor McAbery (@GregorMcAbery) reported from Aberdeen, Scotland

    Hi @CityFibre @VodafoneUK is Vodafone no longer the Aberdeen gigafast partner? I see Talk Talk will be using the network, but perhaps they are due to end of exclusivity deal with Vodafone?

  • cari_nellie
    Natural Disaster⁷ (@cari_nellie) reported from Aberdeen, Scotland

    @VodafoneUK I'm already on my second box.... My son barely gets a signal in his room which is 12 feet from the box....

  • abzpaul
    Paul 🚁 (@abzpaul) reported from Bucksburn, Scotland

    As @VodafoneUK and @SamsungHelpUK didn't believe the "overheat" photos, I had to pay £256 for a watch that I can't use. Now they threaten the debt agency each day. I phone and they tell me its an error. Such lovely customer service guys....when will they bang on my door??

  • MrKerry_Bio
    Mr Kerry 🏳️‍🌈 (@MrKerry_Bio) reported from Aberdeen, Scotland

    So glad I signed up for another year of @VodafoneUK broadband, love having to restart my router every 20 minutes to restart the line. @VodafoneUK can you help, I’ve done everything on your help pages and still waiting to speak to someone on chat, 20 min later.

  • DazzHulsee
    Darren Hulse (@DazzHulsee) reported from Aberdeen, Scotland

    @deanramsey2 @VodafoneUK 3s just as bad mate

  • FlyingScotsManJ
    The Flying Scotsman 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@FlyingScotsManJ) reported from Aberdeen, Scotland

    @VodafoneUK I would weep with joy or scream so loud that nurses from the local hospital would come running to help, or a vicar. Or maybe I’d think it a thank you for my buying an @Apple watch and recommend Vodafone to all my friends and family…

  • SDavidson666
    Stuart Davidson (@SDavidson666) reported from Aberdeen, Scotland

    Ah nothing like being messed around by your TV provider after you've been so loyal to them. @TalkTalkTV get your customer service sorted out as it is absolutely horrendous, on the verge of joining @VodafoneUK

  • nicmac58988172
    nic mac (@nicmac58988172) reported from Aberdeen, Scotland

    @VodafoneUK I’m totally disgusting but the price increase that you are away to implement to your UK customer, all you are doing is profiteering from the pandemic and that is disgusting when you are a billion pound company unethical

  • Mitchinator
    Kevin Mitchell (Rebooting...) (@Mitchinator) reported from Aberdeen, Scotland

    My broadband speeds are so poor right now, I can’t even get the ‘Help’ chat to load. @VodafoneUK, this has been a month of decreasing speeds, now it’s a crawl. Disconnected, reset the router, new filter, but now 3.1Mbps.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • PeterJOsbourne
    Peter Osbourne (@PeterJOsbourne) reported

    @VodafoneUK Broadband appears to be down with limited access to the web - when will service resume? Many thanks!

  • tim_roygbp
    Tim 🇺🇦 he/him (@tim_roygbp) reported

    Come on @VodafoneUK stop just linking people to troubleshooting you have a broadband problem own up to it and fix it.

  • frymasteruk
    Philip Cass (@frymasteruk) reported

    @VodafoneUK @Graeme_Hinde Me and another customer also had drops 11:14-11:19 and 13:04-13:12 or so, pings to 8.8.8.8 worked but pings to 1.1.1.1 did not, looks like routing issues?

  • Gardener_Baz
    Gardener_Barry (@Gardener_Baz) reported

    @VodafoneUK My broadband is also not working correctly. It's been down since 11am

  • lukerichardson
    Luke (@lukerichardson) reported

    @VodafoneUK how long do you expect the broadband issue to last?

  • Faye35212091
    Faye (@Faye35212091) reported

    @VodafoneUK Kate, I’ve had to wait over an hour on hold & nobody was able to help me. Can vodafone just address the multiple regional broadband outages & fix the problem asap? In todays climate of working from home this is a real nuisance and the network needs to be more reliable

  • theDilfy
    TheDilfy 🇬🇧 🇺🇦 (@theDilfy) reported

    @magpie_farm @VodafoneUK @VodafoneUK Been customer of yours for 25 years - biz & priv. Spoke to your Broadband team after an hour wait, saying nothing wrong their end. Little snippet of info been directing incl. IT & broadband roll-out b2b & b2c rural for 20 years. Stop the lying, as it could turn legal.

  • Spirit_Shroud
    Emfy (@Spirit_Shroud) reported

    @VodafoneUK It's been 3 hours now though, what's going on? Why isn't it fixed? Why aren't you acknowledging the issue?

  • joannemerrie
    Jo Merrie 🦁#shecan #itshome ⚽️ (@joannemerrie) reported

    @VodafoneUK any idea when the outage in Carlisle (CA2)will be cleared. Parents in CA10 also having problems

  • TrannyGoddessUK
    Drag Q 🇬🇧 Tranny goddess (@TrannyGoddessUK) reported

    @VodafoneUK @lukerichardson No @VodafoneUK it’s not the customers connection at fault - it’s YOURS! Your whole broadband network is down! Check the news! 🙄🙄🙄