Vodafone Outage Report in Portlethen, Aberdeenshire, Scotland
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E-mailProblems in the last 24 hours in Portlethen, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Portlethen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (20%)
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Wi-fi (11%)
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Total Blackout (11%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Portlethen, Scotland
Latest outage, problems and issue reports in Portlethen and nearby locations:
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Ben
(@CabinClassBoy) reported
from
Aberdeen, Scotland
Really wish @BBCWatchdog would investigate the coverage issues with @VodafoneUK why they’ve been voted the best I never know. Still can’t provide a decent 3/4G signal in Aberdeen!! Time to switch provider I think.
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Kevin Mitchell (Rebooting...)
(@Mitchinator) reported
from
Aberdeen, Scotland
The @VodafoneUK Fibre with @CityFibre in #Aberdeen has been terrible the past few weeks. Randomly stopping for periods of time yet all lights green. Speed tests are poor, connection is gone. Not as expected.
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Paul 🚁
(@abzpaul) reported
from
Bucksburn, Scotland
@VodafoneUK @urbanpixelsw1 You pride? Really? The only way I got my issue sorted was to take it to CEO level. Only those few more days left til the 20th when I can give my 30 days notice to take my custom elsewhere.
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Darren Hulse
(@DazzHulsee) reported
from
Aberdeen, Scotland
@deanramsey2 @VodafoneUK 3s just as bad mate
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Kevin Mitchell (Rebooting...)
(@Mitchinator) reported
from
Aberdeen, Scotland
My broadband speeds are so poor right now, I can’t even get the ‘Help’ chat to load. @VodafoneUK, this has been a month of decreasing speeds, now it’s a crawl. Disconnected, reset the router, new filter, but now 3.1Mbps.
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Trish Banks
(@Potagedujour) reported
from
Aberdeen, Scotland
@VodafoneUK how can you charge my husband a cancellation fee for his long standing contract when we’re moving to an area where there is no Vodafone service and are forced to change providers?
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Simmie66
(@bsimpson66) reported
from
Bridge of Don, Scotland
It might only be a 2.5% increase but @VodafoneUK are a bunch of greedy ***** .there timing could have been a bit better. People struggling but they don't give a shit
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Mr Kerry 🏳️🌈
(@MrKerry_Bio) reported
from
Aberdeen, Scotland
So glad I signed up for another year of @VodafoneUK broadband, love having to restart my router every 20 minutes to restart the line. @VodafoneUK can you help, I’ve done everything on your help pages and still waiting to speak to someone on chat, 20 min later.
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Paul 🚁
(@abzpaul) reported
from
Bucksburn, Scotland
As @VodafoneUK and @SamsungHelpUK didn't believe the "overheat" photos, I had to pay £256 for a watch that I can't use. Now they threaten the debt agency each day. I phone and they tell me its an error. Such lovely customer service guys....when will they bang on my door??
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The Flying Scotsman 🏴
(@FlyingScotsManJ) reported
from
Aberdeen, Scotland
@VodafoneUK I would weep with joy or scream so loud that nurses from the local hospital would come running to help, or a vicar. Or maybe I’d think it a thank you for my buying an @Apple watch and recommend Vodafone to all my friends and family…
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Cat 🎧 🌌 🗺 🏉 📝
(@l1lly_c) reported
from
Aberdeen, Scotland
@VodafoneUK I managed to fix it now, thanks.
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nic mac
(@nicmac58988172) reported
from
Aberdeen, Scotland
@VodafoneUK I’m totally disgusting but the price increase that you are away to implement to your UK customer, all you are doing is profiteering from the pandemic and that is disgusting when you are a billion pound company unethical
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Hannah McIntosh
(@hannahalison_) reported
from
Cove, Scotland
@VodafoneUK I’m still being charged for an Entertainment Pack when it was activated months ago. I’ve been continually transferred to four different customer service reps today on the phone & still not resolved. Can you help with this?
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Darren Hulse
(@DazzHulsee) reported
from
Aberdeen, Scotland
@deanramsey2 @VodafoneUK Sky and bt are just as bad
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Paul 🚁
(@abzpaul) reported
from
Bucksburn, Scotland
@VodafoneUK Thx...but the experience was awful. Your CEO department sorted the issue in the end with a fight from me but your guys certainly know how to annoy the customer. I'd be cutting my nose if I left a good deal behind, but my view of Voda is not a good one....it really isn't
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Levi
(@aekido) reported
from
Aberdeen, Scotland
Anyone on @VodafoneUK internet and having issues? Been having constant restarts all day #vodafoneuk #vodafinehelp #twitterhelp
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Gregor McAbery
(@GregorMcAbery) reported
from
Aberdeen, Scotland
Hi @CityFibre @VodafoneUK is Vodafone no longer the Aberdeen gigafast partner? I see Talk Talk will be using the network, but perhaps they are due to end of exclusivity deal with Vodafone?
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Billy Fong
(@BillyFong89) reported
from
Aberdeen, Scotland
So still waiting on my refund @VodafoneUK even though i was advised last week I would get it start of this week, then advised this week that I will get it by end of this week. Quick to take money out but slow at returning. Can you advise when I will receive this?
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Natural Disaster⁷
(@cari_nellie) reported
from
Aberdeen, Scotland
@VodafoneUK I'm already on my second box.... My son barely gets a signal in his room which is 12 feet from the box....
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Stuart Davidson
(@SDavidson666) reported
from
Aberdeen, Scotland
Ah nothing like being messed around by your TV provider after you've been so loyal to them. @TalkTalkTV get your customer service sorted out as it is absolutely horrendous, on the verge of joining @VodafoneUK
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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glenbo
(@glenbo_mm) reported
@VodafoneUK Will my phone work on 10 minutes as promised or will it be the same again and more promises of 24 hours time???? So far been offered a £10 account credit for your pathetic service
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Chad07
(@CeeH07) reported
@VodafoneUK I am totally, totally fed-up of chasing this up. I am the customer, you are the provider? You are not providing! Why arrange for my Sky services to be cancelled knowing you could not connect on 17th leaving me with nothing! I could have stayed with Sky an extra month,then change.
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Chad07
(@CeeH07) reported
@VodafoneUK ... 3/11....& yet I've been given all these subsequent possible dates in the meantime. Is it just to fob me off? Or are staff trained poorly & don't all have access to true/full info? Does customer care/professional service not matter? Whatever route you are taking it is just...
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MungChaCha
(@MungChaCha_) reported
@Siany_84 @VodafoneUK Mine's been down all day today in Huddersfield. Running on 5.13Mbps on this backup dongle thing. IMAGINE paying full fees for nonexistent provision. Would you feel mugged off because I do @VodafoneUK
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MungChaCha
(@MungChaCha_) reported
@bigkayneth @VodafoneIreland I'm in Huddersfield and our service has been down all day. I'm barely managing on 4.15Mbps with a ping of 137ms which is terrible considering I pay for fibre broadband. How much longer before the service is restored @VodafoneUK?
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Natasha Laurie
(@NatashaLaurie7) reported
@VodafoneUK Would this also cancel my broadband that I hold with you? Or is this something seperate?
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PaulBelfast ☘️🇮🇪🇺🇦🌻🏳️🌈
(@PaulieBelfast) reported
from
Belfast, Northern Ireland
@VodafoneUK any idea when I’ll be able to login? I need to pay off my phone contract entirely, and cancel the awful Pro II broadband that just was delivered today. What’s the logistics of that?
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yoo hoo
(@frankensteirer) reported
@OpenreachHelp Yes, mine can also get full fibre from every provider but @VodafoneUK it's an internal fault their refusing to fix for whatever crazy reason seems it would cost too much to fix for the benefit of service it could provide so they're not bothered about fixing have zero date to fix
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glenbo
(@glenbo_mm) reported
@VodafoneUK Still not working, a week has passed since ordering. Do you consider this acceotable service?
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MungChaCha
(@MungChaCha_) reported
@AdrianW85467631 Our broadband has been down all day today. How much longer before the service is restored @VodafoneUK? Should we change supplier since you can't provide what you promise?