Vodafone outages and service status in Neyland, Wales

Problems in the last 24 hours in Neyland, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Neyland, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Neyland, Wales

Latest outage, problems and issue reports in Neyland and nearby locations:

• 
  Siânbob Squarepants (@TotalSmeghead89) reported 21 minutes ago from Haverfordwest, Wales

  @VodafoneUK Upgraded my phone yesterday was told by your customer service department my phone would be delivered today by DPD as long as I signed my agreement by 9pm (signed at 11am) Nothing. Where is my phone?

• 
  Chris Bradley (@mrcjbrad) reported 33 minutes ago from Haverfordwest, Wales

  @VodafoneUK hi. My phone is being very slow and failing to connect to app or services on occasions. I have reset my iPhone and have 4 bars of 4g. Please have

• 
  Craig Nelson (@CraigNelson224) reported 60 minutes ago from Spittal, Wales

  Very poor service from @VodafoneUK called your customer service 6 times this week to report a mistake you made in my house move, was hung up on 2 times, told the address was right the other 4 yet still no broadband and emails to say it has been switch on at my old address

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mr. Alam (@Zain__Cheema) reported 8 minutes ago

  🚨 @VodafoneUK SCAM ALERT 🚨 I cancelled my contract in March. You CONFIRMED disconnection by 9 April. My number went dead — yet you’ve been taking payments from my account ever since. Now you’re: ❌ Refusing to issue my PAC Code ❌ Demanding payment for a service I CANNOT USE

• 
  John from britain (@Johnfo1428695) reported 16 minutes ago

  @VodafoneUK Why is your customer services so awful you have got to be the worst i have ever had to talk with. If I contact you regarding an upgrade or extra service or anything that involves you taking more money I chat to someone with really good English. So annoying wasted a day

• 
  Mr O (@mikel_funky) reported 19 minutes ago

  @VodafoneUK can you fix the ****** internet on your broadband FFS

• 
  John from britain (@Johnfo1428695) reported 25 minutes ago

  @VodafoneUK @shaunledge52057 Terrible customer services and the service is rubbish

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 27 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  Ralph Hardwick (@HardwickRalph) reported 28 minutes ago

  @VodafoneUK Just spent 25 minutes on the phone regarding my current arrangement, for the 3rd time. On both previous calls promises to respond and own the problem. No response to either. Appalling customer service. Asked to be put through to Max Taylor. Now want another 10 days!

• 
  Chris Barnsey (@BarnseyChr77489) reported 29 minutes ago

  @VodafoneUK I can no longer claim my voucher please fix this

• 
  Nina Moir (@neenooor) reported 29 minutes ago

  @VodafoneUK how can there be next to no reception on trains from sw20 to Waterloo.? On sw20 no reception on any network. It says full coverage , but you can’t do anything. How is it possible in this day and age ?

• 
  danielle (@DaniB_x) reported 31 minutes ago

  @bryonycdc @VodafoneUK i had my first phone contract with them back in like 2009/10 and would never go back, even after i paid off and cancelled my contract with them they still continued to take money out my account! never got reimbursed either.

• 
  Chelle (@thechellestar) reported 33 minutes ago

  @VodafoneUK I need help accessing an active Lifetime Warranty repair for my 14 Pro. Store confirmed the warranty is active but your repair system would not allow the claim to be submitted. Apple has confirmed the display fault is not customer damage. Please can someone DM me?