Vodafone outages and service status in Neyland, Wales

Problems in the last 24 hours in Neyland, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Neyland, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Neyland, Wales

Latest outage, problems and issue reports in Neyland and nearby locations:

• 
  Chris Bradley (@mrcjbrad) reported 17 minutes ago from Haverfordwest, Wales

  @VodafoneUK hi. My phone is being very slow and failing to connect to app or services on occasions. I have reset my iPhone and have 4 bars of 4g. Please have

• 
  Siânbob Squarepants (@TotalSmeghead89) reported 18 minutes ago from Haverfordwest, Wales

  @VodafoneUK Upgraded my phone yesterday was told by your customer service department my phone would be delivered today by DPD as long as I signed my agreement by 9pm (signed at 11am) Nothing. Where is my phone?

• 
  Craig Nelson (@CraigNelson224) reported 60 minutes ago from Spittal, Wales

  Very poor service from @VodafoneUK called your customer service 6 times this week to report a mistake you made in my house move, was hung up on 2 times, told the address was right the other 4 yet still no broadband and emails to say it has been switch on at my old address

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Delwar Ullah (@Sheffield128) reported 2 minutes ago

  @VodafoneUK Gemini has just told me she’s now on your platform that is fantastic. I’ve got a on my phone right now. Can I make a little suggestion? Get rid of Toby? Let Gemini do that job from a customer that has been with you since 1995.

• 
  Gill R (@thespiralquirk) reported 3 minutes ago

  Dearie me @VodafoneUK: here's at least one customer checking when her contract's up as I try very hard to not buy good or services from businesses that demean women at the expense of men. Not to mention ones who believed every wrong thing Stonewall told them and have, apparently, completely missed the SC judgment in FWS. Catherine Wright is a she/her btw 🙄

• 
  Gareth Paul Fradgley (@gpfradgley) reported 5 minutes ago

  @VodafoneUK you are tying to tell my Dad 26Mbps is a normal upload speed on your 900Mbps service. He is getting full download speed but the upload ratio is off and your support team member was not trained correctly. This speed is way off!

• 
  Ralph Hardwick (@HardwickRalph) reported 6 minutes ago

  @VodafoneUK Just spent 25 minutes on the phone regarding my current arrangement, for the 3rd time. On both previous calls promises to respond and own the problem. No response to either. Appalling customer service. Asked to be put through to Max Taylor. Now want another 10 days!

• 
  Habibi Brother (@0xHabibiBrother) reported 7 minutes ago

  @HMRCcustomers Like I said I am not in the country. So I don't know but it's that time of the year so I am pretty sure I have. I have contacted @VodafoneUK to issue me a sim digitally but since I purchased via @currys they are of no help, and I cannot get in contact with Currys.

• 
  AB (@bally1001) reported 7 minutes ago

  @VodafoneUK is seriously terrible to deal with. 🙈🙈

• 
  𝐙𝐮𝐡𝐚𝐢𝐫 (@zu_h_air) reported 7 minutes ago

  @VodafoneUK your support has been quite disappointing. I ported from Three this Monday and it was successful however I cannot access the app at all, only the website works. Looks like it's a reprovisioning error on your side. Investigation was raised but nothing's come out of it.

• 
  Pasty (@rhyshunt5) reported 8 minutes ago

  @VodafoneUK I need to pay my bill but I am abroad and can’t access my uk number to receive an OTP to log in . I only have a data plan so can’t call. Tried ToBi - useless! Slow and inaccurate. Please advise on way forward

• 
  Robin Nakamoto (@RobinNakamoto) reported 9 minutes ago

  @VodafoneUK How about you fix your 5G instead?

• 
  WorldCupWilly1966 (@Worldcupwil1966) reported 10 minutes ago

  @VodafoneUK cant order broadband online PR7 7JY number 57 can you fix? "Network is at capacity so a new ONT cannot be ordered." I suspect this is what your checker is flagging on. However, this caveat only applies to installations requiring a new ONT -ONT is already present