Vodafone Outage Report in Neyland, Pembrokeshire, Wales
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E-mailProblems in the last 24 hours in Neyland, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Neyland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Wi-fi (13%)
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Phone (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
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Vodafone Issues Reports Near Neyland, Wales
Latest outage, problems and issue reports in Neyland and nearby locations:
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Craig Nelson
(@CraigNelson224) reported
from
Spittal, Wales
Very poor service from @VodafoneUK called your customer service 6 times this week to report a mistake you made in my house move, was hung up on 2 times, told the address was right the other 4 yet still no broadband and emails to say it has been switch on at my old address
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Chris Bradley
(@mrcjbrad) reported
from
Haverfordwest, Wales
@VodafoneUK hi. My phone is being very slow and failing to connect to app or services on occasions. I have reset my iPhone and have 4 bars of 4g. Please have
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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missbolshie
(@missbolshie) reported
@GeorgeMonbiot @VodafoneUK My 90 year old mum has a brain tumour, is dying, in care and will never be able to go home again and @JohnLewisRetail phone and broadband are saying the same. Can cancel but pay the whole contract
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Harry J
(@HarryJ__98) reported
@GeorgeMonbiot @VodafoneUK From working in a service desk, it is clear @VodafoneUK have made cheap cuts going for agents/out sourcing their call handlers who have little to no expirence/care on such sensitive matters. When going through such a ordeal the least of you worries should be a phone plan!
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Rantometer
(@Rantcentric) reported
@VodafoneUK @GeorgeMonbiot You misunderstand. He doesn't want to have to jump through another hundred hoops in the hope of getting a result. He wants YOU to take ownership of the problem, have ONE person deal with it until it's resolved. It's called customer services, not: minimal effort until they go away
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Harry J
(@HarryJ__98) reported
@GeorgeMonbiot @VodafoneUK Had a very similar experience with Vodafone when my dad passed. My sister and mother were on the same account, took 2 months to finally cancel it after countless calls and promises. And when they finally did they cancelled it all leaving me unable to contact my grieving family
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colin_e 💙
(@colin_e) reported
@GeorgeMonbiot @VodafoneUK There has been a collapse in customer service standards over recent years. COVID was a catalyst, but then companies realised customers were tolerating 1-2 hour waits, and that they could get away with "demand throttling" by understaffing call centres and then pocket the profits.
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Dave Hammond
(@Dchammond1) reported
@VodafoneUK Definitely lost another future customer here …
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Harry J
(@HarryJ__98) reported
@GeorgeMonbiot @VodafoneUK I kept encountering different people who just had no regard whatsoever for my loss or how simple of a request I made. Never had it in me to go through anything close like that again so haven't bothered to raise a complaint. Never using their services again...
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Tanith Hood
(@tanithcaitlin) reported
@DeamerZoe @VodafoneUK Absolutely ridiculous isn't it! Never experienced such terrible service from any company. No department seems to coordinate or speak with each other!
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Zoe Deamer
(@DeamerZoe) reported
@tanithcaitlin @VodafoneUK I had the exact same issue
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fiona brown
(@missisbee) reported
@GeorgeMonbiot @VodafoneUK Seems to be a problem with other phone providers too. Months after we sent my dad’s death certificate etc phone company threatened my mum with debt collectors and kept asking to speak to my dad! Only got sorted when we threatened them with going to the regulator.