Vodafone outages and service status in Neyland, Wales

Problems in the last 24 hours in Neyland, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Neyland, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Neyland, Wales

Latest outage, problems and issue reports in Neyland and nearby locations:

• 
  Chris Bradley (@mrcjbrad) reported 22 minutes ago from Haverfordwest, Wales

  @VodafoneUK hi. My phone is being very slow and failing to connect to app or services on occasions. I have reset my iPhone and have 4 bars of 4g. Please have

• 
  Siânbob Squarepants (@TotalSmeghead89) reported 45 minutes ago from Haverfordwest, Wales

  @VodafoneUK Upgraded my phone yesterday was told by your customer service department my phone would be delivered today by DPD as long as I signed my agreement by 9pm (signed at 11am) Nothing. Where is my phone?

• 
  Craig Nelson (@CraigNelson224) reported 60 minutes ago from Spittal, Wales

  Very poor service from @VodafoneUK called your customer service 6 times this week to report a mistake you made in my house move, was hung up on 2 times, told the address was right the other 4 yet still no broadband and emails to say it has been switch on at my old address

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ste Jones (@eJ2095) reported 6 minutes ago

  @VodafoneUK Voda, if you wanted to keep loyal customers perhaps dont do mid price rise contracts, and offer loyal customers a better deal then new customers (Will say the service with you was fine i cant fault that) Maybe see you again in 12 months

• 
  Vodafone Group (@VodafoneGroup) reported 7 minutes ago

  @warebear42 Hi @warebear42, we're sorry to hear this. @VodafoneUK is currently unable to respond on X, but the team will be happy to help you over on Instagram or Facebook. Please drop them a message there, and they’ll get back to you.

• 
  AM (@itsmeitsmeandy) reported 11 minutes ago

  @VodafoneUK im not even set up yet and already you are threatening to take money this is why i dont like doing direct debit with broadband providers, telling you now take money b4 you are even my provider i will cancel the order and raise a direct debit dispute with my bank

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 12 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  BritainAnon (@BritainAnon) reported 12 minutes ago

  @ThreeUK and @VodafoneUK are you aware at how bad the 4G and 5G is in Luton, specifically the whole of the town centre? It’s not about “coverage” but the lack of speed and the completely congested network you both have. You’re making millions from this town, please upgrade it!

• 
  Robert California (@RobertCaliCEO) reported 15 minutes ago

  @bryonycdc @VodafoneUK Never had an issue with them 👍🏻

• 
  AlThePleb (@AlThePlebb) reported 17 minutes ago

  @VodafoneUK I'm a loyal broadband customer trying to spend money on a new S26 Ultra, but I can't get past your TOBi bot. Does anyone actually work there?

• 
  Martin Parry (@montyclapton5) reported 18 minutes ago

  @VodafoneUK why does everyone in your customer care team want an argument...Worse service l have ever had..over 15 minutes each time l call to get no where.. Useless embarrassing company..

• 
  Cyber Woogy (@CyberWoogy) reported 20 minutes ago

  @VodafoneUK price quoted to cancel Vodafone BB £171.58. Have since paid another £39.50 while awaiting transfer to EE. Now Vodafone issues a final bill of £218.65! Clearly, this is incorrect, but I can’t access chat to discuss it

• 
  Walkie-talkie repairs UK (@2_Way_Radios) reported 20 minutes ago

  @VodafoneUK Tried to resolve an issue with two people, no joy. Going to use my cooling off period to cancel before you even install my broadband. Very poor service and cable install. #cancel #PoorService