Vodafone outages and service status in Neyland, Wales

Problems in the last 24 hours in Neyland, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Neyland, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Neyland, Wales

Latest outage, problems and issue reports in Neyland and nearby locations:

• 
  Siânbob Squarepants (@TotalSmeghead89) reported 9 minutes ago from Haverfordwest, Wales

  @VodafoneUK Upgraded my phone yesterday was told by your customer service department my phone would be delivered today by DPD as long as I signed my agreement by 9pm (signed at 11am) Nothing. Where is my phone?

• 
  Chris Bradley (@mrcjbrad) reported 12 minutes ago from Haverfordwest, Wales

  @VodafoneUK hi. My phone is being very slow and failing to connect to app or services on occasions. I have reset my iPhone and have 4 bars of 4g. Please have

• 
  Craig Nelson (@CraigNelson224) reported 26 minutes ago from Spittal, Wales

  Very poor service from @VodafoneUK called your customer service 6 times this week to report a mistake you made in my house move, was hung up on 2 times, told the address was right the other 4 yet still no broadband and emails to say it has been switch on at my old address

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ian Waring (@ianwaring) reported 2 minutes ago

  Mother in laws Vodafone Connect went down all weekend. That's back, but any call to her router connected home phone gets greeted with "This number does not exist". Been 4 days now. Poor service, #VodafoneBroadband #VodafoneUK

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 3 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  Jonny Wilson (@jonnypwilson) reported 6 minutes ago

  Been with @VodafoneUK for 10+ years. Just called up to see if they can offer me a better deal before I switch to a cheaper provider. Chap on the phone essentially shrugged his shoulders and told me "cheerio". Very strange approach to customer retention.

• 
  Scott (@scottmacg3469) reported 11 minutes ago

  @VodafoneUK Another outage on Vodafone internet tonight in Glasgow. What a shite service they provide.

• 
  Robert James (@EmergencyDoc209) reported 11 minutes ago

  @VodafoneUK After spending the equivalent of 1.5 days disconnecting from my mis-sold and non-functioning broadband I am a little disappointed to be offered £30 as a goodwill gesture… I’ll stay away from your poor products and egregiously bad customer “service” in future!

• 
  CanonBall (@FoderCanon) reported 13 minutes ago

  @VodafoneUK Why is Vodafone coverage so poor in the Midlands. It is appalling

• 
  F2K (@Mafri15) reported 15 minutes ago

  @VodafoneUK ur operatives are very useless n so unhelpful. Asked to activate roaming and for nearly 36hrs still no service. I give up on u guys

• 
  Pasty (@rhyshunt5) reported 19 minutes ago

  @VodafoneUK I need to pay my bill but I am abroad and can’t access my uk number to receive an OTP to log in . I only have a data plan so can’t call. Tried ToBi - useless! Slow and inaccurate. Please advise on way forward

• 
  Cyber Woogy (@CyberWoogy) reported 20 minutes ago

  @VodafoneUK price quoted to cancel Vodafone BB £171.58. Have since paid another £39.50 while awaiting transfer to EE. Now Vodafone issues a final bill of £218.65! Clearly, this is incorrect, but I can’t access chat to discuss it

• 
  zara (@zara64935) reported 21 minutes ago

  @VodafoneUK I’m completely unable to contact you as I’m abroad and you switched off my SIM card. Your Tobi service is always down and doesn’t let me chat to an agent. I need someone to contact me asap so I can sort out my billing situation. This is completely unacceptable