Vodafone outages and service status in Montgomery, Wales

Problems in the last 24 hours in Montgomery, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Montgomery, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Montgomery, Wales

Latest outage, problems and issue reports in Montgomery and nearby locations:

• 
  EEPChris (@EEPChris) reported 30 seconds ago from Forden with Leighton and Trelystan, Wales

  @VodafoneUK Were experiencing very poor broadband after yesterdays outage. It keeps dropping every few minutes. Anybody having problems today? #vodafone #broadband @Broadband_News

• 
  Kieran Jones (@kiejns) reported 8 minutes ago from Minsterley, England

  @iamtomskinner @VodafoneUK Big Lanks wouldn't have this problem.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 8 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  Where's ***** (@WheresWilly8) reported 10 minutes ago

  @Deathisreal99 @VodafoneUK It isn’t. They’re absolute ******* ****. Well, unless you are only used to using them.

• 
  Jan Cavelle (@jancavelle) reported 10 minutes ago

  Not bad going @VodafoneUK - lost my business before the contract even started

• 
  Manda Gunion (@mandagunion) reported 11 minutes ago

  @VodafoneUK disgusting customer service for my elderly parents. Two months with faulty broadband (new contract) and hours of calls trying to fix and cancel with no charge is impossible !!

• 
  FINGERSJOHN✌ (@jnafr) reported 12 minutes ago

  @ThreeUKSupport why is the signal (internet) so poor in B43 Great Barr Birmingham? @VodafoneUK

• 
  cath (@CatheasthamMc) reported 12 minutes ago

  @VodafoneUK I need customer service assistance and I cant seem to get any. can someone help. #tobisntworking #cantcancelsubscription

• 
  The Memedalorian (@mxtthewpxrker) reported 13 minutes ago

  @VodafoneUK your service is a joke. I had fibre broadband installed yesterday. How does it go from ‘ready in 3 hours’ after install to ‘active by midnight’ to ‘24 hour estimate’ It’s been over 24hrs and I still have no connection

• 
  Dean Jones (@dean_jones91) reported 13 minutes ago

  @VodafoneUK great service have to watch iplayer on my phone using 5g rather than on my TV using my superfast broadband because all it does is buffer! Been absolutely shocking for the last week or so!

• 
  Anna Maslowicz (@annamazz) reported 15 minutes ago

  @VodafoneUK are you having issues with your website and app today? Unable to log on and have an issue with my account

• 
  Fortune Imports (@MrMBajaj) reported 20 minutes ago

  @VodafoneUK broadband installation delayed for over 10 weeks because Vodafone and Openreach cannot coordinate properly. Multiple delays, no ownership, no resolution plan, and endless chasing by me. Formal complaint will be raised to Ofcom/CISAS if unresolved urgently.