Vodafone outages and service status in Lowestoft, England

Problems in the last 24 hours in Lowestoft, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Lowestoft, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Lowestoft, England

Latest outage, problems and issue reports in Lowestoft and nearby locations:

• 
  Pia Kristmansson (@PiaKristmansson) reported 12 minutes ago from Great Yarmouth, England

  @VodafoneUK The **** show with @vuecinemas and the meltdown in their booking system 10 days ago goes on. My codes were eaten up when I tried to book. I spent three days trying to sort it out to absolutely no avail. Was assured I'd get a refund. Now I'm back to square one.

• 
  Billy J Wells (Muhammad Ahmed) #CorbynOutrider (@BillyJWells) reported 18 minutes ago from Lowestoft, England

  Seems you have people working at Vodafone who begin each fixing things that aren't broken and breaking things. STOP IT @VodafoneUK. The system worked why bloody change it....all you are doing is winding you customers up As for me just picked up an O2 sim and taking my V8 to

• 
  Victoria (@VictoriaMBadger) reported 21 minutes ago from North Cove, England

  @VodafoneUK my husband and I currently have 6 accounts costing £250 a month, due to the ineptitude and unhelpful attitude of your customer complaints department ALL OF THESE WILL BE TERMINATED AS SOON AS THE CONTRACTS ARE UP!!! Well done!!! #vodafonesucks

• 
  Gareth Davies (@GarethD45237509) reported 32 minutes ago from Great Yarmouth, England

  @VodafoneUK another day with poor coverage (now four days in total) can you let me know what is happening with the coverage as its previously been excellent! Had to tweet this whilst at work as no signal to do it at home.

• 
  Garry Daniels (@GarryDaniels82) reported 41 minutes ago from Lowestoft, England

  @unpreparedmum @drumrunner72 @thecoyle @VodafoneUK Oh its now working, but speeds are way down.

• 
  Veteran Politics UK #EnoughIsEnough (@PoliticsVeteran) reported 44 minutes ago from Hopton on Sea, England

  So after a 3 day outage last week we have another this week....sick of paying for a service and not getting it @VodafoneUK. Unlike other networks you don't even keep your customers informed....sickieningly poor service all round. Almost 3 decades a customer it's time I dumped you

• 
  David Moore (@Coastee1) reported 44 minutes ago from Lowestoft, England

  @VodafoneUK What a joke Vodafone customer service had a fault on my landline the Tech dept reset my router, and now my landline now is unobtainable and on checking the number that it is working on its a Wales number and I live in Suffolk you just could not make it up

• 
  Paul Bexfield (@PBexfield) reported 46 minutes ago from Great Yarmouth, England

  @VodafoneUK She has contacted Vodafone on numerous occasions with no satisfaction. Never mind she is now in possession of the CEO’s e mail and phone number. Start at the top and work down👎👎👎👎👎

• 
  Veteran Politics UK #EnoughIsEnough (@PoliticsVeteran) reported 51 minutes ago from Hopton on Sea, England

  @VodafoneUK can I please have what I am paying for, a signal. Tues signal stopped, I now have to leave my home to make a phone call using free internet from a holiday camp. Third day running I can't get use social media, make a call, not even ab emergency call from my home.

• 
  David Moore (@Coastee1) reported 57 minutes ago from Lowestoft, England

  @VodafoneUK I had to spoke to customer services for nearly 2 hours on numerous occasions to get this rectified to get an understanding of this fault, and it was as I said to be its cause in the end, a miss reboot of the router. It's not a good start to our start of use

• 
  OllyB 🇪🇺 (@OllyMonkeyboy) reported 59 minutes ago from Halesworth, England

  @DavidDavisMP @VodafoneUK No contract is better than a bad contract, just threaten to walk away with no phone.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 Ray Wallis 🇬🇧🇺🇲 (@RayWallis) reported 8 minutes ago

  @Iromg @VodafoneUK I ditched them 10 years ago along with all the other big names, no customer care and all too big and greedy

• 
  vince tanner (@TannerVinc26621) reported 10 minutes ago

  @Iromg @VodafoneUK If you have gone to 3, check it out, it's owned by vodagrone. Many others use their cell network too.

• 
  Or Sassur (@Orsassur2) reported 10 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  Salvador Álvarez Río (@alvarsa1) reported 13 minutes ago

  @VodafoneUK One of the worst broadband experiences. Set up first plan, took them two more weeks to activate than promised. Insufficient for the house, upgraded the plan and router…one month and a half and the upgrade plan is not yet working. Choose another company.

• 
  CommonSensr (@CSensr81544) reported 17 minutes ago

  Already dumped @VodafoneUK I will not pay premium charges to support this action.

• 
  Nannyof2 (@CayC73) reported 17 minutes ago

  @VodafoneUK Hi who can help me get back into my Vodafone account please I can see some stuff but am blocked out of others I wanna change my sim deal while the sale is on but the site is AWFUL to be honest and there is no help !

• 
  jomamp82 (@jomamp82) reported 18 minutes ago

  @SimonDanczuk @VodafoneUK Fully support this

• 
  John Barr (@JohnBarrUK) reported 18 minutes ago

  So @VodafoneUK This sums U up totally, utterly & completely that no one has reached out on here 2 me this is my 3rd post about your C. Service - Seriously EVERYONE they are a totally useless & uncaring company only out 2 take yr money I can’t wait 4 this contract 2 end I’m so 🤬

• 
  ShazzerMac3 (@ShazzerMac3) reported 25 minutes ago

  Hey @VodafoneUK why are you giving out free SIM cards to illegal immigrants. I’m a long standing customer and will be moving my account until you cease aiding abetting illegal immigrants into this country. Shame on you.

• 
  Ian Robinson (@Ramasesuk) reported 26 minutes ago

  @VodafoneUK why has your coverage/signal been absolutely awful for the last few months in north Devon? Is it because you joined with 3 and have shut down your own masts and are using there’s?