Vodafone outages and service status in Hythe, England

Problems in the last 24 hours in Hythe, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hythe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Hythe, England

Latest outage, problems and issue reports in Hythe and nearby locations:

• 
  André Rebelo (@arebelo15) reported 2 minutes ago from Ashford, England

  Still wondering when I’m actually going to get good signal 🫠 @VodafoneUK

• 
  Richard Esdale (@jiginthebox) reported 3 minutes ago from Dover, England

  When your friend says “One day @Apple will let you down” - But you don’t listen... had every iPhone model from the start... Order your new iPhone 11 Pro Max from @VodafoneUK but STILL hasn’t arrived ... Loyalty from my end!! Poor show @AppleUK_ very disappointing! #hanginginthere

• 
  Katie 🏳️‍🌈 (@stardustkatie) reported 7 minutes ago from Folkestone, England

  Absolutely amazed by the @VodafoneUK fraud team who investigated my case and shut down fraudulent accounts in LESS THAN A WEEK. Thank you, I am so relieved!

• 
  Dr Prakash Nayak (@SRIPRAKASH76) reported 10 minutes ago from Folkestone, England

  @lebara @VodafoneUK Lebara network down because Vodafone network is down. Cant use my second phone. I have Vodafone Home broadband working fine. Hope it all gets sorted out soon.

• 
  PRAKASH NAYAK (@SRIPRAKASH76) reported 11 minutes ago from Folkestone, England

  @VodafoneUK Got my new SIM today with 20GB data but not connecting to my phone.The web chat help was complete shambles.Twitter guy says I did something wrong. Never I mean never had such fiasco with Three, everything automatic. Just thought I should share. Will go store tomorrow

• 
  George (@ChunkDyer) reported 14 minutes ago from Sellindge, England

  @VodafoneUK Our broadband has been down about an how now. Ashford, Kent, TN25 area. Any idea when it will be up and running again?

• 
  Joe Grey (@joegrey1) reported 16 minutes ago from Folkestone, England

  @VodafoneUK Don't mean to be rude to you, or the guy on webchat. It's @VodafoneUK systems that are totally unfit for purpose.

• 
  Richard Esdale (@jiginthebox) reported 22 minutes ago from Dover, England

  Oh dear @VodafoneUK - So that’s EE, o2 and now SKY all doing deliveries for same model in under 10 days!!!!! NOT the 7 weeks I’ve currently been waiting... Still a loyal customer though! Bet you would chase me for late bill payment😡.. DON’t ask me to DM you again please!!!

• 
  Richard Esdale (@jiginthebox) reported 24 minutes ago from Dover, England

  @megangilmurray @Apple @AppleUK_ @VodafoneUK Whaaat!!! I’ll get down there... I originally wanted mine delivered to store but they changed it...

• 
  THE IRON HAMMER (@TheIronHammer26) reported 25 minutes ago from Folkestone, England

  @VodafoneUK Hi guys, S20 Ultra upgrade Order placed on 9th March. Understand issues at the moment but just wondering if there is any dates for deliveries going out as of yet.

• 
  Jamie (@geordie_hammer_) reported 31 minutes ago from Ashford, England

  Apparently it’s up to me to tell the debt collecting agency to ask them to stop bombarding me with messages etc…..which I have now done three times. Hence why I’ve asked @VodafoneUK to step in! A situation they caused but won’t fix. Zero customer care for £180pm

• 
  Chris McWilliams (@berbamcwillyz) reported 34 minutes ago from Aldington, England

  @MaccaFrank @VodafoneUK Terrible customer service soon as my contracts run out i will be switching aswell

• 
  SD KATO (@D2SDKATO) reported 35 minutes ago from Dover, England

  @PaulChantler @VodafoneUK Vodafone are shocking I should of stayed with EE every time I Fone Vodafone I speak to ******* Egypt people who can not understand a word of English how can you run a network with people who don’t speak English every time it’s (Muhammad Mustapha Abdul Ali Akmed) outrageousness

• 
  Chris McWilliams (@berbamcwillyz) reported 37 minutes ago from Folkestone, England

  @VodafoneUK has to have the worst customer service about shambles definitely switching networks once my 3 contracts have ran out

• 
  Laura Sutcliffe (@_anysomething) reported 47 minutes ago from Dover, England

  Anyone else had problems with @VodafoneUK changing the activation date?!?

• 
  Joe Grey (@joegrey1) reported 49 minutes ago from Folkestone, England

  This is all after trying to do it online yesterday, but failing, then trying to contact you but no suitable menu options and no way of returning to main menu when you get to a dead end. Kafka would be proud of you guys. @VodafoneUK service for BUYING a product absurdly difficult,

• 
  PRAKASH NAYAK (@SRIPRAKASH76) reported 50 minutes ago from Folkestone, England

  @vodafoneUK @ThreeUK When your Broadband is broken and your ISP doesn't fix it for days together and doesn't either inform you of an outage, you are left wondering if the company is suffering a hacking problem or ransonsomware issue or just neglect. Digital life can b challenging

• 
  RobbieC...🚴‍♂️🌊☔️🚉 (@dahontr3) reported 54 minutes ago from Dover, England

  @respros @NeilEvansRocks @VodafoneUK I have just moved...need to sort out the gas meter which appears to be in the wrong flat and has an amount owing on it. I am trying to cancel a telephone service at my old place. For some reason, none of this can be done on line.

• 
  PRAKASH NAYAK (@SRIPRAKASH76) reported 54 minutes ago from Folkestone, England

  @VodafoneUK I had the worst ever customer support from this company for Home broadband.If your router works the first time, praise your stars and carry on. Any problem with router if my experience is anything to go by please save yourself time nd stress, just quit.

• 
  PRAKASH NAYAK (@SRIPRAKASH76) reported 57 minutes ago from Folkestone, England

  @VodafoneUK There is some news about mobile and broadband outage. I haven't had any problem with either today. Hope all customers get full service soon

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  LW (@Bredebeck) reported 9 minutes ago

  @sanj_lal1 @toadmeister I'm going to see how much it will cost me to cancel my Vodafone contract....@VodafoneUK

• 
  Joey ap Joey (@FarmerJoeShow) reported 9 minutes ago

  @antonycotton @VodafoneUK Totally agree Vodafone UK are appalling. Zero customer service and if you can get hold of them they say it’ll be sorted next day but it never is. AVOID THEM. Use literally anyone except Vodafone UK.

• 
  Ed (@EdTheITGuy) reported 11 minutes ago

  @VodafoneUK what’s going on with the lack of the national emergency alert? Other networks sent out the alert but on my Vodafone sim nothing!

• 
  Stuart1959 (@StuartT34021273) reported 12 minutes ago

  @edfen19 @EE @VodafoneUK I'm leaving them cancelling my mobile account gave them the 30 days notice & tv & broadband account will be next when contract runs out best network in britain MY ARSE 🤬

• 
  Andrew Marsland (@AMarslandpart2) reported 13 minutes ago

  gawd damn it why does this come out after i`m a few months in with a new switch to @VodafoneUK contract

• 
  SendCake Films (@SendCakeFilms) reported 15 minutes ago

  @ZiaYusufUK How litigious are @VodafoneUK **** around & find out. 🤦

• 
  Graham : A Star Wars Story 💙 (@whoisgraham) reported 15 minutes ago

  @VodafoneUK just had brilliant support from Mohamed in tech support. Gives me some confidence coming in new from @EE 👍

• 
  Or Sassur (@Orsassur2) reported 17 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  Youngatheart❤️🇬🇧 (@karenmurphy2205) reported 17 minutes ago

  @onoroffthedrugs @VodafoneUK shame on you - you are supporting the problem we are experiencing in the UK with an illegal invasion

• 
  Chris Ross-Lewin (@crosslewin) reported 18 minutes ago

  @SimonDanczuk @VodafoneUK That's it Reform policy always on the look out for targets to hate and spread their hatred whilst never being part of the solution