Vodafone outages and service status in Sellindge, England
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- Vodafone generated 0 outage signals in the last 24 hours around Sellindge, including 0 direct reports.
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Problems in the last 24 hours in Sellindge, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sellindge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Vodafone Issues Reports Near Sellindge, England
Latest outage, problems and issue reports in Sellindge and nearby locations:
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Jamie (@geordie_hammer_) reported from Ashford, EnglandSeriously how difficult can it be for @VodafoneUK to sort out an issue with direct debits that they set up! An issue they created back in July with misinformation and it’s still not resolved but it’s my credit rating that gets a hit. Tried ringing and get no help at all!
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Dr Prakash Nayak (@SRIPRAKASH76) reported from Folkestone, England@lebara @VodafoneUK Lebara network down because Vodafone network is down. Cant use my second phone. I have Vodafone Home broadband working fine. Hope it all gets sorted out soon.
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PRAKASH NAYAK (@SRIPRAKASH76) reported from Folkestone, England@VodafoneUK I had the worst ever customer support from this company for Home broadband.If your router works the first time, praise your stars and carry on. Any problem with router if my experience is anything to go by please save yourself time nd stress, just quit.
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Chelseabuns&longruns (@JacquiMaxted) reported from Camber, England@VodafoneUK totally unacceptable to keep to keep a paying customer hanging on your helpline as no phone line or internet for 45 minutes & counting🤯 same 3 songs on loop #fail #whatcustomerservice
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PRAKASH NAYAK (@SRIPRAKASH76) reported from Folkestone, England@VodafoneUK Got my new SIM today with 20GB data but not connecting to my phone.The web chat help was complete shambles.Twitter guy says I did something wrong. Never I mean never had such fiasco with Three, everything automatic. Just thought I should share. Will go store tomorrow
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THE IRON HAMMER (@TheIronHammer26) reported from Folkestone, England@VodafoneUK Hi guys, S20 Ultra upgrade Order placed on 9th March. Understand issues at the moment but just wondering if there is any dates for deliveries going out as of yet.
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steve burgess (@steve69burgess) reported from Appledore, England@VodafoneUK awful customer service, fault with home broadband, no fault with phone line into or in the property. Agreed new router required been on hold for 50 minutes #Disgusting
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Chelseabuns&longruns (@JacquiMaxted) reported from Camber, England@VodafoneUK Gave after hanging on for over an hour!!!!!’ That’s is not customer service that’s we don’t give a fig! #Vodafonedown #fail
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Rye & Beyond Holiday Cottages (@JacquiMaxted) reported from Camber, England@VodafoneUK I did exactly that last time when the issue began and no one came back to, so not wasting my time. I suggest you fix the glitch & compensate for poor service
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George (@ChunkDyer) reported from Sellindge, England@VodafoneUK Our broadband has been down about an how now. Ashford, Kent, TN25 area. Any idea when it will be up and running again?
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Chris McWilliams (@berbamcwillyz) reported from Aldington, England@MaccaFrank @VodafoneUK Terrible customer service soon as my contracts run out i will be switching aswell
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Chris McWilliams (@berbamcwillyz) reported from Folkestone, England@VodafoneUK has to have the worst customer service about shambles definitely switching networks once my 3 contracts have ran out
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Jamie (@geordie_hammer_) reported from Ashford, EnglandApparently it’s up to me to tell the debt collecting agency to ask them to stop bombarding me with messages etc…..which I have now done three times. Hence why I’ve asked @VodafoneUK to step in! A situation they caused but won’t fix. Zero customer care for £180pm
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PRAKASH NAYAK (@SRIPRAKASH76) reported from Folkestone, England@VodafoneUK There is some news about mobile and broadband outage. I haven't had any problem with either today. Hope all customers get full service soon
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André Rebelo (@arebelo15) reported from Ashford, EnglandStill wondering when I’m actually going to get good signal 🫠 @VodafoneUK
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PRAKASH NAYAK (@SRIPRAKASH76) reported from Folkestone, England@vodafoneUK @ThreeUK When your Broadband is broken and your ISP doesn't fix it for days together and doesn't either inform you of an outage, you are left wondering if the company is suffering a hacking problem or ransonsomware issue or just neglect. Digital life can b challenging
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Katie 🏳️🌈 (@stardustkatie) reported from Folkestone, EnglandAbsolutely amazed by the @VodafoneUK fraud team who investigated my case and shut down fraudulent accounts in LESS THAN A WEEK. Thank you, I am so relieved!
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Joe Grey (@joegrey1) reported from Folkestone, EnglandThis is all after trying to do it online yesterday, but failing, then trying to contact you but no suitable menu options and no way of returning to main menu when you get to a dead end. Kafka would be proud of you guys. @VodafoneUK service for BUYING a product absurdly difficult,
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Joe Grey (@joegrey1) reported from Folkestone, England@VodafoneUK Don't mean to be rude to you, or the guy on webchat. It's @VodafoneUK systems that are totally unfit for purpose.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Robinson (@Ramasesuk) reported@VodafoneUK why has your coverage/signal been absolutely awful for the last few months in north Devon? Is it because you joined with 3 and have shut down your own masts and are using there’s?
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Mock the Left (@realmocktheleft) reported@RegSimpkin @VodafoneUK I'd **** 'em off mate. Giving SIMs to gimmegrants. Bastards.
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taxilez (@taxilez) reported@VodafoneUK your apps been down two days how do expect me to pay the bill??
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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Dave 🏴 (@Big_Grumps) reported@VodafoneUK if I get a new phone and I decide I don't like the colour, do I have to return it, cancel the whole order and reorder another colour again?
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Angelique 🎵🇬🇧🇫🇷☮️ (@Angieeclectic) reported@antonycotton @VodafoneUK Worst experience ever.
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Mr T (@foodiskey83) reported@VodafoneUK What’s with the freebies you are handing out then? Dont see much denial.. or even an apology.. I’m glad I cut the contract you.. not only tripe service but you are a core problem in this country.. Nick Read.. prep a public apology before you lost any sane customer you have left.
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Neil DOWNTON (@Nei70Neil) reported@NileGardiner @VodafoneUK Don't be so ******* stupid
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lady M - the real witch . (@mmi_music) reported@NileGardiner @VodafoneUK I suggest if you use Vodafone cancel your contracts . Money talks and vote with your feet
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Jam (@Jammy595) reported@VodafoneUK I have just left Vodafone because of your support of illegal immigrants & Care4Calais!