Vodafone outages and service status in Ashford, England

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ashford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

• 
  Jamie (@geordie_hammer_) reported 19 minutes ago from Ashford, England

  Seriously how difficult can it be for @VodafoneUK to sort out an issue with direct debits that they set up! An issue they created back in July with misinformation and it’s still not resolved but it’s my credit rating that gets a hit. Tried ringing and get no help at all!

• 
  George (@ChunkDyer) reported 24 minutes ago from Sellindge, England

  @VodafoneUK Our broadband has been down about an how now. Ashford, Kent, TN25 area. Any idea when it will be up and running again?

• 
  steve burgess (@steve69burgess) reported 24 minutes ago from Appledore, England

  @VodafoneUK awful customer service, fault with home broadband, no fault with phone line into or in the property. Agreed new router required been on hold for 50 minutes #Disgusting

• 
  Nigel Back (@NigelBack) reported 27 minutes ago from Faversham, England

  Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.

• 
  Scott Tulloch (@TattooedAndBald) reported 37 minutes ago from Canterbury, England

  @VodafoneUK @O2 Why is 3G/4G always so terrible in the Canterbury centre area 😡😡😡

• 
  Chris McWilliams (@berbamcwillyz) reported 38 minutes ago from Aldington, England

  @MaccaFrank @VodafoneUK Terrible customer service soon as my contracts run out i will be switching aswell

• 
  Karrie's Kitchen (@KarrieKitchen) reported 44 minutes ago from Sturry, England

  @VodafoneUK No internet and your online chat telling us there is a three hour wait for support.

• 
  Annie Chappell (@AnnieChappell13) reported 49 minutes ago from Hackington, England

  @benfitter @VodafoneUK @PaulCrisp_1 O2 could do same in CT2 area plz! Never mind free broadband pledge from Labour , a decent mobile coverage pledge would get my vote

• 
  Jamie (@geordie_hammer_) reported 52 minutes ago from Ashford, England

  Apparently it’s up to me to tell the debt collecting agency to ask them to stop bombarding me with messages etc…..which I have now done three times. Hence why I’ve asked @VodafoneUK to step in! A situation they caused but won’t fix. Zero customer care for £180pm

• 
  André Rebelo (@arebelo15) reported 60 minutes ago from Ashford, England

  Still wondering when I’m actually going to get good signal 🫠 @VodafoneUK

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Colin Miller (@jamieguy1975) reported 3 minutes ago

  @VodafoneUK Tried to top up daughters phone as she is out and the website won't let me and so called customer services can't find or are unwilling to help.

• 
  Zara Chaudhry (@Zarachaudhry52) reported 8 minutes ago

  @KH4NS @VodafoneUK I can understand that there can be technical issues but a 3 week time period is too much Is anyone else in this area also facing such slow speed? 🤨

• 
  Susan Williams (@wynmind) reported 8 minutes ago

  @VodafoneUK don’t use Vodafone broadband the call centre is beyond hopeless, rude, time wasting, they refuse your request and send you on a run around never ever again will I use Vodafone broadband

• 
  Chris Barnsey (@BarnseyChr77489) reported 10 minutes ago

  @VodafoneUK I can no longer claim my voucher please fix this

• 
  Helen Woolf (@helenwoolf2) reported 10 minutes ago

  @VodafoneUK please contact me asap. I’m tired of your terrible customer service

• 
  Rob Smith (@robsmithrugby) reported 14 minutes ago

  What a bunch of profit chasing thugs @VodafoneUK are. I get a regular monthly bill of £17 however just being a day late for payment ( only ever one reminder) I get a £5 penalty. That’s £5 a nearly 33% fine. Catch phrase should be “got you, give me your money,stuff the service”

• 
  𝐙𝐮𝐡𝐚𝐢𝐫 (@zu_h_air) reported 17 minutes ago

  @VodafoneUK your support has been quite disappointing. I ported from Three this Monday and it was successful however I cannot access the app at all, only the website works. Looks like it's a reprovisioning error on your side. Investigation was raised but nothing's come out of it.

• 
  Lee Harris-hamer (@harris_hamer) reported 17 minutes ago

  @vodafone 3) all I’ve been told, it will be sorted in 24hrs, however 5 days later, I’m still unable to use my number, or my phone. A formal complaint has been raised by a @VodafoneUK store Manager as he was outrageoused in of the process and still wasn’t able to help or give guidance.

• 
  Heather and Patrick (@HeatheandPat) reported 18 minutes ago

  @VodafoneUK Absolutely disheartened by my experience today - can’t get to speak to someone who can do something - everything has to be logged onto the system in the hope they will pick it up. 30+ years as a Vodafone customer is likely to be coming to an end.

• 
  Me (@nickyboy1886) reported 21 minutes ago

  So ****** off with the service from @ThreeUK (supposedly I can piggy back off @VodafoneUK masts?!) is there a problem calling landline numbers today? Mobile … fine, landlines ~ nothing … just silence?