Vodafone outages and service status in Ashford, England

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ashford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

• 
  Karrie's Kitchen (@KarrieKitchen) reported 3 minutes ago from Sturry, England

  @VodafoneUK No internet and your online chat telling us there is a three hour wait for support.

• 
  Jamie (@geordie_hammer_) reported 10 minutes ago from Ashford, England

  Apparently it’s up to me to tell the debt collecting agency to ask them to stop bombarding me with messages etc…..which I have now done three times. Hence why I’ve asked @VodafoneUK to step in! A situation they caused but won’t fix. Zero customer care for £180pm

• 
  Annie Chappell (@AnnieChappell13) reported 13 minutes ago from Hackington, England

  @benfitter @VodafoneUK @PaulCrisp_1 O2 could do same in CT2 area plz! Never mind free broadband pledge from Labour , a decent mobile coverage pledge would get my vote

• 
  steve burgess (@steve69burgess) reported 13 minutes ago from Appledore, England

  @VodafoneUK awful customer service, fault with home broadband, no fault with phone line into or in the property. Agreed new router required been on hold for 50 minutes #Disgusting

• 
  André Rebelo (@arebelo15) reported 15 minutes ago from Ashford, England

  Still wondering when I’m actually going to get good signal 🫠 @VodafoneUK

• 
  Scott Tulloch (@TattooedAndBald) reported 28 minutes ago from Canterbury, England

  @VodafoneUK @O2 Why is 3G/4G always so terrible in the Canterbury centre area 😡😡😡

• 
  Jamie (@geordie_hammer_) reported 37 minutes ago from Ashford, England

  Seriously how difficult can it be for @VodafoneUK to sort out an issue with direct debits that they set up! An issue they created back in July with misinformation and it’s still not resolved but it’s my credit rating that gets a hit. Tried ringing and get no help at all!

• 
  Nigel Back (@NigelBack) reported 39 minutes ago from Faversham, England

  Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.

• 
  George (@ChunkDyer) reported 46 minutes ago from Sellindge, England

  @VodafoneUK Our broadband has been down about an how now. Ashford, Kent, TN25 area. Any idea when it will be up and running again?

• 
  Chris McWilliams (@berbamcwillyz) reported 49 minutes ago from Aldington, England

  @MaccaFrank @VodafoneUK Terrible customer service soon as my contracts run out i will be switching aswell

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Carol Hibbert (@carolhibbert51) reported 2 minutes ago

  @KirstieMAllsopp @VodafoneUK @lycamobile Had a nightmare with Lyca trying to save a few quid literally walked into my local tesco mobile shop and nearly cried whilst telling the brilliant youth my life story of hell ! ( lots of clicking of buttons from her back on Tesco !) joy - perfect - will never leave them !!

• 
  Fortune Imports (@MrMBajaj) reported 6 minutes ago

  @VodafoneUK broadband installation delayed for over 10 weeks because Vodafone and Openreach cannot coordinate properly. Multiple delays, no ownership, no resolution plan, and endless chasing by me. Formal complaint will be raised to Ofcom/CISAS if unresolved urgently.

• 
  bryony (@bryonycdc) reported 10 minutes ago

  avoid @VodafoneUK like the plague - i cancelled my broadband with them as i wasa moving, and they have set up the new person in my old house’s account under MY details and are billing ME for their usage. what the everloving ****.

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 13 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  F. (@_ifez) reported 16 minutes ago

  @VodafoneUK your customer service has gone ****.

• 
  Stephen Noakes (@Slimo80) reported 20 minutes ago

  @VodafoneUK why is everything so difficult with you? Wanted to discuss my broadband as out of contract. Tobi trying to cancel my phone. Tried calling answered by someone who sounded like they were in a traffic jam. What are you doing?

• 
  Mr. Alam (@Zain__Cheema) reported 20 minutes ago

  🚨 @VodafoneUK SCAM ALERT 🚨 I cancelled my contract in March. You CONFIRMED disconnection by 9 April. My number went dead — yet you’ve been taking payments from my account ever since. Now you’re: ❌ Refusing to issue my PAC Code ❌ Demanding payment for a service I CANNOT USE

• 
  James R (@Jamesreaney92) reported 24 minutes ago

  @jeevesy61 @VodafoneUK Wifi in the whole area is awful mate!

• 
  Yoganandu Pottam (@yoganandu) reported 25 minutes ago

  Hi @VodafoneUK, just checking if my broadband is on a holiday today? Internet has been down since 1 hr. Any updates on the outage and expected fix time please? #VodafoneUK

• 
  Graham Wharton (@Graham_Wharton) reported 26 minutes ago

  @KirstieMAllsopp @VodafoneUK @lycamobile I've been a victim of identity theft and someone is opening lyca mobile accounts in my name, using my credit file. Lyca mobile have been crap dealing with it. No sense of urgency. Call centre staff won't deal with me.