Vodafone outages and service status in Ashford, England

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ashford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

• 
  steve burgess (@steve69burgess) reported 3 minutes ago from Appledore, England

  @VodafoneUK awful customer service, fault with home broadband, no fault with phone line into or in the property. Agreed new router required been on hold for 50 minutes #Disgusting

• 
  Chris McWilliams (@berbamcwillyz) reported 10 minutes ago from Aldington, England

  @MaccaFrank @VodafoneUK Terrible customer service soon as my contracts run out i will be switching aswell

• 
  Scott Tulloch (@TattooedAndBald) reported 20 minutes ago from Canterbury, England

  @VodafoneUK @O2 Why is 3G/4G always so terrible in the Canterbury centre area 😡😡😡

• 
  André Rebelo (@arebelo15) reported 23 minutes ago from Ashford, England

  Still wondering when I’m actually going to get good signal 🫠 @VodafoneUK

• 
  Karrie's Kitchen (@KarrieKitchen) reported 25 minutes ago from Sturry, England

  @VodafoneUK No internet and your online chat telling us there is a three hour wait for support.

• 
  Nigel Back (@NigelBack) reported 27 minutes ago from Faversham, England

  Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.

• 
  George (@ChunkDyer) reported 35 minutes ago from Sellindge, England

  @VodafoneUK Our broadband has been down about an how now. Ashford, Kent, TN25 area. Any idea when it will be up and running again?

• 
  Annie Chappell (@AnnieChappell13) reported 42 minutes ago from Hackington, England

  @benfitter @VodafoneUK @PaulCrisp_1 O2 could do same in CT2 area plz! Never mind free broadband pledge from Labour , a decent mobile coverage pledge would get my vote

• 
  Jamie (@geordie_hammer_) reported 44 minutes ago from Ashford, England

  Seriously how difficult can it be for @VodafoneUK to sort out an issue with direct debits that they set up! An issue they created back in July with misinformation and it’s still not resolved but it’s my credit rating that gets a hit. Tried ringing and get no help at all!

• 
  Jamie (@geordie_hammer_) reported 48 minutes ago from Ashford, England

  Apparently it’s up to me to tell the debt collecting agency to ask them to stop bombarding me with messages etc…..which I have now done three times. Hence why I’ve asked @VodafoneUK to step in! A situation they caused but won’t fix. Zero customer care for £180pm

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karen B (@karenbrown135) reported 6 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Condolences to you. They were awful when we cancelled mum's too, kept insisting they couldn't cancel without her approval but she didnt have capacity. When she died we found Severn Trent were the best overall, they didn't charge for her last few weeks, or while we were selling

• 
  Ian P Images (@IanP_Images) reported 7 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK I used the Lifeledger website to do this and it was so simple to do. I picked up a leaflet on it from the Registras office when I went to register the death. It's a brilliant service to contact all the utilities, financial services and pension providers.

• 
  Jane Skudder (@janeskuds) reported 8 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK A shame to see they haven't upped their game. When our dad died, nearly 20 years ago, my sister ended up explaining to a number of call handlers that the account owner would not be able to cancel his own account unless they had a seance...

• 
  Paul (@PaulRic71632112) reported 9 minutes ago

  @VodafoneUK I thought in this day and age you were supposed to give me notice of any increase in price. I had my new bill today and it has gone up. I wasn't aware of any in reasonable due. Also it has never happened at this time of the year.

• 
  🌈🥄 Kirsten Davidson 🥄🌈 (@Weespoon22) reported 10 minutes ago

  @VodafoneUK you’re customer care is absolutely appalling, I’ve been trying to contact customer support to speak to someone via tobi and by phone for 4 hours now and still haven’t gotten any contact with anyone

• 
  ross couch (@rosscouch9) reported 11 minutes ago

  @Ofcom how do I go about making a complaint about @VodafoneUK been charging me 6 months for a service they never activated now after 4 attempts and 4 hours later won’t do an e sim swap on a contract but still want to charge me for a service i can’t get

• 
  left blank (@leftblank111) reported 14 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Disgusting company. Came on to my property without permission, ruined my garden (im not a customer) then took almost 6 months to resolve their damage! Im not on their mailing lists despite asking nunerous times to be removed, and the door knockers come monthly

• 
  JizzCoin (@JizzleShizz) reported 15 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Its quite simple. They do not give a **** about their customers.

• 
  Vodafone Group (@VodafoneGroup) reported 19 minutes ago

  @NJArcher Hi Nick, we're sorry to hear this! Your local team will be best placed to help. Please reach out to @VodafoneUK on Facebook or Instagram.

• 
  Steve Maslin (@SteveMaslinG) reported 22 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK My 88 year old Mum was in hospital 6 weeks, Dad called her every day until Virgin Media cut off his phone without warning. Dad never missed a bill but they said he had exceeded his limit. When I complained their rep shouted "It's for their protection". Virgin Media are scum.