Vodafone outages and service status in Ashford, England

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ashford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

• 
  George (@ChunkDyer) reported 13 minutes ago from Sellindge, England

  @VodafoneUK Our broadband has been down about an how now. Ashford, Kent, TN25 area. Any idea when it will be up and running again?

• 
  Jamie (@geordie_hammer_) reported 28 minutes ago from Ashford, England

  Apparently it’s up to me to tell the debt collecting agency to ask them to stop bombarding me with messages etc…..which I have now done three times. Hence why I’ve asked @VodafoneUK to step in! A situation they caused but won’t fix. Zero customer care for £180pm

• 
  Annie Chappell (@AnnieChappell13) reported 31 minutes ago from Hackington, England

  @benfitter @VodafoneUK @PaulCrisp_1 O2 could do same in CT2 area plz! Never mind free broadband pledge from Labour , a decent mobile coverage pledge would get my vote

• 
  steve burgess (@steve69burgess) reported 32 minutes ago from Appledore, England

  @VodafoneUK awful customer service, fault with home broadband, no fault with phone line into or in the property. Agreed new router required been on hold for 50 minutes #Disgusting

• 
  Karrie's Kitchen (@KarrieKitchen) reported 36 minutes ago from Sturry, England

  @VodafoneUK No internet and your online chat telling us there is a three hour wait for support.

• 
  André Rebelo (@arebelo15) reported 36 minutes ago from Ashford, England

  Still wondering when I’m actually going to get good signal 🫠 @VodafoneUK

• 
  Chris McWilliams (@berbamcwillyz) reported 49 minutes ago from Aldington, England

  @MaccaFrank @VodafoneUK Terrible customer service soon as my contracts run out i will be switching aswell

• 
  Scott Tulloch (@TattooedAndBald) reported 51 minutes ago from Canterbury, England

  @VodafoneUK @O2 Why is 3G/4G always so terrible in the Canterbury centre area 😡😡😡

• 
  Jamie (@geordie_hammer_) reported 56 minutes ago from Ashford, England

  Seriously how difficult can it be for @VodafoneUK to sort out an issue with direct debits that they set up! An issue they created back in July with misinformation and it’s still not resolved but it’s my credit rating that gets a hit. Tried ringing and get no help at all!

• 
  Nigel Back (@NigelBack) reported 58 minutes ago from Faversham, England

  Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  D DeCort (@d_decort84910) reported 6 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK They are awful, they wanted £5 from my mums last bill, kept sending threatening letters. Awful company.

• 
  Martin Shrimplin (@MartinShrimplin) reported 7 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Sorry to hear about your loss. It’s never a pleasant task making those calls. If you’d left the name of the company with terrible customer service out of your post, I’d have still guessed it was Virgin Media.

• 
  LaPoI (@PLZ1924) reported 10 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Friend of mine had the same with the heartless *****. She went and made a CEO Complaint direct to their email address and had an apology and resolution rather quickly after. Sure if you google you can find an email address. Good luck ans sorry for your loss xx

• 
  Boing The Noise 𓅪 (@Christo50515751) reported 13 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Very similar experience when my father in law passed in 2022, they actually sent him a £12 bill which I let them chase so it cost them waaaay more… absolute arseholes I’ll never use them again

• 
  Leoy S (@l3roy0) reported 14 minutes ago

  @VodafoneUK @roketdog @VodafoneUK Hi, I urgently need help changing my recent SIM order [Order number: WEB-0001000055615335] to an eSIM QR code via email, as my phone doesn't support physical SIMs. I can't call the support line. Please check your DM or reach out to me! Thanks.

• 
  James Pllu (@JamesPllu) reported 15 minutes ago

  Can’t cancel my dead mums @VodafoneUK account as they’re disputing her DOB. Gave up being a customer years ago after terrible service experience. Looks like nothings changed

• 
  IainMcCallum (@Iain_McCallum) reported 21 minutes ago

  @VodafoneUK - wow! Not exactly so keen to help when it’s a problem you’re having to deal with. Utterly disgraceful. No respect for your customers. All about screwing money out of people and then leaving us to languish in your techspeak when there’s a problem.

• 
  rowey_brolga (@Rowey_brolga) reported 22 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK We did the same after dads death ,one ****** of a company demanded the original death certificate, I changed residential address to local lawn cemetery ,phone 1800 3825633(letters)and never engaged again

• 
  G McColl (@ouigee) reported 24 minutes ago

  @VodafoneUK I’m trying to find out my roaming balance. Your chat is not working. Can you DM me?

• 
  MH (@MhMyxacc444) reported 25 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Virgin media are awful