Vodafone outages and service status in Canterbury, England

Problems in the last 24 hours in Canterbury, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Canterbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Canterbury, England

Latest outage, problems and issue reports in Canterbury and nearby locations:

• 
  Karrie's Kitchen (@KarrieKitchen) reported 34 seconds ago from Sturry, England

  @VodafoneUK No internet and your online chat telling us there is a three hour wait for support.

• 
  RobbieC...🚴‍♂️🌊☔️🚉 (@dahontr3) reported 1 minute ago from Dover, England

  @respros @NeilEvansRocks @VodafoneUK I have just moved...need to sort out the gas meter which appears to be in the wrong flat and has an amount owing on it. I am trying to cancel a telephone service at my old place. For some reason, none of this can be done on line.

• 
  SD KATO (@D2SDKATO) reported 5 minutes ago from Dover, England

  @PaulChantler @VodafoneUK Vodafone are shocking I should of stayed with EE every time I Fone Vodafone I speak to ******* Egypt people who can not understand a word of English how can you run a network with people who don’t speak English every time it’s (Muhammad Mustapha Abdul Ali Akmed) outrageousness

• 
  Matt Haney (@MJHaney) reported 6 minutes ago from Herne Bay, England

  @ThreeUKSupport @BrianJudge724 Or you can switch to literally any other UK network and have them put a bar on such charges. @VodafoneUK even did the right thing and refunded me directly after I got caught by a similar scam.

• 
  Richard Esdale (@jiginthebox) reported 8 minutes ago from Dover, England

  When your friend says “One day @Apple will let you down” - But you don’t listen... had every iPhone model from the start... Order your new iPhone 11 Pro Max from @VodafoneUK but STILL hasn’t arrived ... Loyalty from my end!! Poor show @AppleUK_ very disappointing! #hanginginthere

• 
  Richard Esdale (@jiginthebox) reported 10 minutes ago from Dover, England

  STILL WAITING!!😡😡 ... Good job I’m loyal @VodafoneUK @AppleUK_ customer! So many broken promises of “its on its way” - So disappointed! #sickofwaiting #hopeitsworthit #consideringsamsung #wheresmyphone 😢

• 
  Richard Esdale (@jiginthebox) reported 10 minutes ago from Dover, England

  Oh dear @VodafoneUK - So that’s EE, o2 and now SKY all doing deliveries for same model in under 10 days!!!!! NOT the 7 weeks I’ve currently been waiting... Still a loyal customer though! Bet you would chase me for late bill payment😡.. DON’t ask me to DM you again please!!!

• 
  Laura Sutcliffe (@_anysomething) reported 14 minutes ago from Dover, England

  Anyone else had problems with @VodafoneUK changing the activation date?!?

• 
  Megs (@megangilmurray) reported 23 minutes ago from Eastry, England

  @carolinebiggsy @BtonGirlProbs @VodafoneUK I had to change to this and they’d still take a ‘one off payment’ they were the worst ever 😫

• 
  Richard Torble (@richardtorble) reported 24 minutes ago from Chestfield, England

  You know it’s bad when you need to make a complaint about the complaints department. Just when you think you’ve reached the absolute bottom of customer service along comes @VodafoneUK to prove me wrong. Never in my life have a complaints department been so incredibly rude.

• 
  Richard Torble (@richardtorble) reported 32 minutes ago from Chestfield, England

  @CeriJane @VodafoneUK They are an absolute joke. I was shouted at (!) by one of the team. Awful. Just awful.

• 
  André Rebelo (@arebelo15) reported 32 minutes ago from Ashford, England

  Still wondering when I’m actually going to get good signal 🫠 @VodafoneUK

• 
  Scott Tulloch (@TattooedAndBald) reported 35 minutes ago from Canterbury, England

  @VodafoneUK @O2 Why is 3G/4G always so terrible in the Canterbury centre area 😡😡😡

• 
  Jamie (@geordie_hammer_) reported 37 minutes ago from Ashford, England

  Apparently it’s up to me to tell the debt collecting agency to ask them to stop bombarding me with messages etc…..which I have now done three times. Hence why I’ve asked @VodafoneUK to step in! A situation they caused but won’t fix. Zero customer care for £180pm

• 
  Nigel Back (@NigelBack) reported 38 minutes ago from Faversham, England

  Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.

• 
  Jamie (@geordie_hammer_) reported 38 minutes ago from Ashford, England

  Seriously how difficult can it be for @VodafoneUK to sort out an issue with direct debits that they set up! An issue they created back in July with misinformation and it’s still not resolved but it’s my credit rating that gets a hit. Tried ringing and get no help at all!

• 
  Megs (@megangilmurray) reported 44 minutes ago from Eastry, England

  @BtonGirlProbs @VodafoneUK Omg they’re the worst company ever! They used to take my bill 3 times a month 😫 then whenever I would complain call me a liar even tho I had bank statements to prove it!!

• 
  Annie Chappell (@AnnieChappell13) reported 55 minutes ago from Hackington, England

  @benfitter @VodafoneUK @PaulCrisp_1 O2 could do same in CT2 area plz! Never mind free broadband pledge from Labour , a decent mobile coverage pledge would get my vote

• 
  Richard Torble (@richardtorble) reported 56 minutes ago from Chestfield, England

  @CeriJane @VodafoneUK We have exactly the same problem. Complaints departments are supposed to be helpful and understanding. @VodafoneUK are rude, unhelpful and uncaring. Everything you’re not supposed to be.

• 
  Richard Esdale (@jiginthebox) reported 58 minutes ago from Dover, England

  @megangilmurray @Apple @AppleUK_ @VodafoneUK Whaaat!!! I’ll get down there... I originally wanted mine delivered to store but they changed it...

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DEV NARAYAN (@heyDEVNARAYAN) reported 2 minutes ago

  Hi @VodafoneUK , I’m currently outside the UK and need help checking the status of my move from Pay Monthly to Pay As You Go and whether a final bill is pending before I cancel my Direct Debit. I haven’t received any confirmation yet. Could you please help?

• 
  Jack (@Blessedwickett) reported 3 minutes ago

  @VodafoneUK hopeless service 3 phone calls I have been a customer for years and decided to do my gamepass through you and pay £22.99 a month. I have now been told by Micrsoft they didnt receive payment from you and have cancelled said gamepass and now I have to pay again.

• 
  Griff Webber (@griffwebber) reported 4 minutes ago

  @spenaldo73 @VodafoneUK Worst thing I ever did moving to vodafone! Absolute shite

• 
  sharon brill (@shazzy1978) reported 7 minutes ago

  @VodafoneUK No Mobile service or internet mobile

• 
  Ruth Robinson (@RuthRobinsonLon) reported 8 minutes ago

  Just wondering why Three Mobile are providing me with broadband now I'm not paying when they and Vodafone consistently failed to provide me with service when i did pay them for 2 years eh @VodafoneUK @3mifi I mean the way they treated me while i was in Palermo was the worse ever ( refused to let my payment for roaming go through so I'm wandering back streets in 80 degree heat ) and their minions are trained to lie like robots - need i go on. Putting them out of business after they have insulted my intelligence for 2 years is the only option. Their complaints people are as bad as Barclays - professional liars and yes i know the government are behind my suffering. I've know it for some time and 2 punctures in a row in Dublin recently confirms it is to protect the male Ex. Yeah I'm straight

• 
  لؤي (@MAGDY_LOAY7) reported 8 minutes ago

  @VodafoneUK Security alert: Unusual HTTPS traffic behavior over port 443 observed, which may indicate misconfiguration or potential misuse. It’s recommended to review and secure network systems to prevent any risks. Please investigate to ensure user safety. Best regards, Magdi

• 
  peter wilson (@wilsonpeter48) reported 10 minutes ago

  @VodafoneUK why do you whack our bills above inflation every year, it's bad enough you don't allow free picture messages unlike sister site voxi who give you free picture messages in October I will have no choice to go down to SIM only or contract free service you prices are

• 
  Luke 🇬🇧 (@CoolHandLuke_82) reported 12 minutes ago

  @VodafoneUK @CityFibre No internet for 2 days, due to a pole down. I have repoted the incident but have had no updates on what’s happening. Can anyone look into this if a DM with more details is sent?

• 
  Sir Richard B-H-Soame 13th BT (@SOAMER) reported 14 minutes ago

  Breaking News @ThreeUK @VodafoneUK @SMARTYMobileUK Currently there is a scam going on for upgrading your account to 5G because of signal issues! These 3 companies of HUTCHINSON 3G don’t care about its customers in fact they have sold their database with every ones numbers on

• 
  John from britain (@Johnfo1428695) reported 17 minutes ago

  @VodafoneUK Why is your customer services so awful you have got to be the worst i have ever had to talk with. If I contact you regarding an upgrade or extra service or anything that involves you taking more money I chat to someone with really good English. So annoying wasted a day