Vodafone outages and service status in Canterbury, England

Problems in the last 24 hours in Canterbury, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Canterbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Canterbury, England

Latest outage, problems and issue reports in Canterbury and nearby locations:

• 
  Jamie (@geordie_hammer_) reported 1 minute ago from Ashford, England

  Seriously how difficult can it be for @VodafoneUK to sort out an issue with direct debits that they set up! An issue they created back in July with misinformation and it’s still not resolved but it’s my credit rating that gets a hit. Tried ringing and get no help at all!

• 
  RobbieC...🚴‍♂️🌊☔️🚉 (@dahontr3) reported 4 minutes ago from Dover, England

  @respros @NeilEvansRocks @VodafoneUK I have just moved...need to sort out the gas meter which appears to be in the wrong flat and has an amount owing on it. I am trying to cancel a telephone service at my old place. For some reason, none of this can be done on line.

• 
  Karrie's Kitchen (@KarrieKitchen) reported 5 minutes ago from Sturry, England

  @VodafoneUK No internet and your online chat telling us there is a three hour wait for support.

• 
  Megs (@megangilmurray) reported 10 minutes ago from Eastry, England

  @carolinebiggsy @BtonGirlProbs @VodafoneUK I had to change to this and they’d still take a ‘one off payment’ they were the worst ever 😫

• 
  Richard Torble (@richardtorble) reported 13 minutes ago from Chestfield, England

  @CeriJane @VodafoneUK We have exactly the same problem. Complaints departments are supposed to be helpful and understanding. @VodafoneUK are rude, unhelpful and uncaring. Everything you’re not supposed to be.

• 
  Matt Haney (@MJHaney) reported 16 minutes ago from Herne Bay, England

  @Sic5ense @ThreeUK This why I’ll never consider @ThreeUK, and I’ll continue to advise friends and family against them. @VodafoneUK are by no means perfect, but they do at least allow you to block these scams and they also refunded me when I complained as a “goodwill” gesture.

• 
  Nigel Back (@NigelBack) reported 23 minutes ago from Faversham, England

  Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.

• 
  Annie Chappell (@AnnieChappell13) reported 25 minutes ago from Hackington, England

  @benfitter @VodafoneUK @PaulCrisp_1 O2 could do same in CT2 area plz! Never mind free broadband pledge from Labour , a decent mobile coverage pledge would get my vote

• 
  Jamie (@geordie_hammer_) reported 25 minutes ago from Ashford, England

  Apparently it’s up to me to tell the debt collecting agency to ask them to stop bombarding me with messages etc…..which I have now done three times. Hence why I’ve asked @VodafoneUK to step in! A situation they caused but won’t fix. Zero customer care for £180pm

• 
  Richard Esdale (@jiginthebox) reported 25 minutes ago from Dover, England

  When your friend says “One day @Apple will let you down” - But you don’t listen... had every iPhone model from the start... Order your new iPhone 11 Pro Max from @VodafoneUK but STILL hasn’t arrived ... Loyalty from my end!! Poor show @AppleUK_ very disappointing! #hanginginthere

• 
  Richard Esdale (@jiginthebox) reported 26 minutes ago from Dover, England

  @megangilmurray @Apple @AppleUK_ @VodafoneUK Whaaat!!! I’ll get down there... I originally wanted mine delivered to store but they changed it...

• 
  Richard Esdale (@jiginthebox) reported 28 minutes ago from Dover, England

  STILL WAITING!!😡😡 ... Good job I’m loyal @VodafoneUK @AppleUK_ customer! So many broken promises of “its on its way” - So disappointed! #sickofwaiting #hopeitsworthit #consideringsamsung #wheresmyphone 😢

• 
  Scott Tulloch (@TattooedAndBald) reported 33 minutes ago from Canterbury, England

  @VodafoneUK @O2 Why is 3G/4G always so terrible in the Canterbury centre area 😡😡😡

• 
  SD KATO (@D2SDKATO) reported 42 minutes ago from Dover, England

  @PaulChantler @VodafoneUK Vodafone are shocking I should of stayed with EE every time I Fone Vodafone I speak to ******* Egypt people who can not understand a word of English how can you run a network with people who don’t speak English every time it’s (Muhammad Mustapha Abdul Ali Akmed) outrageousness

• 
  Richard Torble (@richardtorble) reported 43 minutes ago from Chestfield, England

  @CeriJane @VodafoneUK They are an absolute joke. I was shouted at (!) by one of the team. Awful. Just awful.

• 
  André Rebelo (@arebelo15) reported 48 minutes ago from Ashford, England

  Still wondering when I’m actually going to get good signal 🫠 @VodafoneUK

• 
  Megs (@megangilmurray) reported 49 minutes ago from Eastry, England

  @BtonGirlProbs @VodafoneUK Omg they’re the worst company ever! They used to take my bill 3 times a month 😫 then whenever I would complain call me a liar even tho I had bank statements to prove it!!

• 
  Richard Torble (@richardtorble) reported 51 minutes ago from Chestfield, England

  You know it’s bad when you need to make a complaint about the complaints department. Just when you think you’ve reached the absolute bottom of customer service along comes @VodafoneUK to prove me wrong. Never in my life have a complaints department been so incredibly rude.

• 
  Richard Esdale (@jiginthebox) reported 57 minutes ago from Dover, England

  Oh dear @VodafoneUK - So that’s EE, o2 and now SKY all doing deliveries for same model in under 10 days!!!!! NOT the 7 weeks I’ve currently been waiting... Still a loyal customer though! Bet you would chase me for late bill payment😡.. DON’t ask me to DM you again please!!!

• 
  Matt Haney (@MJHaney) reported 59 minutes ago from Herne Bay, England

  @ThreeUKSupport @BrianJudge724 Or you can switch to literally any other UK network and have them put a bar on such charges. @VodafoneUK even did the right thing and refunded me directly after I got caught by a similar scam.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Pllu (@JamesPllu) reported 4 minutes ago

  Can’t believe @VodafoneUK won’t believe my mums DOB after her passing this week and won’t allow me to cancel the account. Her banks, energy companies have all shown great compassion and assistance but not our pals @VodafoneGroup They insist I’ve got the wrong information.

• 
  Delwar Ullah (@Sheffield128) reported 5 minutes ago

  @VodafoneUK I am a customer of yours now you’ve got Gemini be a imaginable with her. I subscribed to her so for me to accept anything you can offer with a Gemini you’ve got to be adventurous. as I’m not interested. and she can’t be watered down.

• 
  Doom (@JamesMayulq4) reported 8 minutes ago

  @VodafoneUK fix your wifi brah

• 
  Graham Neden-Watts (@grahamneden) reported 12 minutes ago

  @VodafoneUK Now, when I call 191 from another phone and enter my number as the one needing support, it says my number is not recognised.

• 
  Tony (@TonyShots71) reported 18 minutes ago

  Morning @VodafoneUK you’ve charged me for using my data in Turkey. I’ve never been to, or ever intend to visit that **** hole. Is there a way I can claim that money back please? I’m in Greece on holiday not Turkey. Many thanks 🍹

• 
  Bri Hammond (@big1481b) reported 21 minutes ago

  @VodafoneUK Wonder how long that take over 2 months no internet and so many lies and disgusting customer service

• 
  shar (@sharloola) reported 23 minutes ago

  yes i do have a phone addiction my wifi is bad and my data isn’t working (@VodafoneUK what’s ur issue) it’s been ruining my mood for a week

• 
  Phil Sandford  🇮🇱 (@Phil_Sandford) reported 24 minutes ago

  No reply from @VodafoneUK - you’ve done half a job, can phone the grandkids, but texts/iMessages not working. How poor are you?

• 
  Rob Smith (@robsmithrugby) reported 25 minutes ago

  What a bunch of profit chasing thugs @VodafoneUK are. I get a regular monthly bill of £17 however just being a day late for payment ( only ever one reminder) I get a £5 penalty. That’s £5 a nearly 33% fine. Catch phrase should be “got you, give me your money,stuff the service”

• 
  kathygirl (@kathygirl14) reported 25 minutes ago

  @VodafoneUK need to return a phone Apple that had a replacement battery that is not working. I want to phone the store unable to I cannot get back until after my holiday in two weeks time what do I do?