Vodafone Outage Report in Birchington-on-Sea, Kent, England
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E-mailProblems in the last 24 hours in Birchington-on-Sea, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Birchington-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (15%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
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Vodafone Issues Reports Near Birchington-on-Sea, England
Latest outage, problems and issue reports in Birchington-on-Sea and nearby locations:
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Craig Richardson
(@R3S1DENT3VIL) reported
from
Margate, England
@VodafoneUK Was told to wait 24 hours for an e-swap to go through that’s passed now and it’s still not working for the 4th time I’ve been advised that this needs to be escalated as I’m not getting anywhere and being sent round in circles can you DM please to get this escalated
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Richard Torble
(@richardtorble) reported
from
Chestfield, England
You know it’s bad when you need to make a complaint about the complaints department. Just when you think you’ve reached the absolute bottom of customer service along comes @VodafoneUK to prove me wrong. Never in my life have a complaints department been so incredibly rude.
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Laura Sutcliffe
(@_anysomething) reported
from
Deal, England
Switched to Vodafone broadband last night on the promise that it would be activated in the 15th when my other service runs out. Now I'm being told the 17th. I have to remotely and won't have Internet. Very disappointed @VodafoneUK
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Karrie's Kitchen
(@KarrieKitchen) reported
from
Sturry, England
@VodafoneUK No internet and your online chat telling us there is a three hour wait for support.
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Matt Haney
(@MJHaney) reported
from
Herne Bay, England
@ThreeUKSupport @BrianJudge724 Or you can switch to literally any other UK network and have them put a bar on such charges. @VodafoneUK even did the right thing and refunded me directly after I got caught by a similar scam.
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Richard Torble
(@richardtorble) reported
from
Chestfield, England
@CeriJane @VodafoneUK We have exactly the same problem. Complaints departments are supposed to be helpful and understanding. @VodafoneUK are rude, unhelpful and uncaring. Everything you’re not supposed to be.
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Matt Haney
(@MJHaney) reported
from
Herne Bay, England
@Sic5ense @ThreeUK This why I’ll never consider @ThreeUK, and I’ll continue to advise friends and family against them. @VodafoneUK are by no means perfect, but they do at least allow you to block these scams and they also refunded me when I complained as a “goodwill” gesture.
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Scott Tulloch
(@TattooedAndBald) reported
from
Canterbury, England
@VodafoneUK @O2 Why is 3G/4G always so terrible in the Canterbury centre area 😡😡😡
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Richard Porteous
(@RichardPorteous) reported
from
Deal, England
@BurdensSarah @VodafoneUK Morning Sarah. I think that old records can remain for up to six years, but that they can be removed earlier, at the discretion of the company concerned. I would persist with @VodafoneUK. They should help. Best of luck.
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Richard Torble
(@richardtorble) reported
from
Chestfield, England
@CeriJane @VodafoneUK They are an absolute joke. I was shouted at (!) by one of the team. Awful. Just awful.
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Megs
(@megangilmurray) reported
from
Eastry, England
@BtonGirlProbs @VodafoneUK Omg they’re the worst company ever! They used to take my bill 3 times a month 😫 then whenever I would complain call me a liar even tho I had bank statements to prove it!!
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Annie Chappell
(@AnnieChappell13) reported
from
Hackington, England
@benfitter @VodafoneUK @PaulCrisp_1 O2 could do same in CT2 area plz! Never mind free broadband pledge from Labour , a decent mobile coverage pledge would get my vote
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Megs
(@megangilmurray) reported
from
Eastry, England
@carolinebiggsy @BtonGirlProbs @VodafoneUK I had to change to this and they’d still take a ‘one off payment’ they were the worst ever 😫
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Angie Prescott
(@Angies30) reported
from
Deal, England
@PaulBorley @VodafoneUK **** your contact, make up a story and get rid
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Nural Choudhury
(@akanoodles) reported
@VodafoneUK my broadband has been down for 4 hours. When is the E3 fault going to be fixed?
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Rajesh Kumar Yadav
(@__hsejar) reported
@VodafoneUK is such a great company, they are unable to tell me about my data balance or data usage. Tried chat and call support and they are clueless. Upon escalating they said issue has been raised with SU team and will get resolved in next 24 hours. cc-@VodafoneGroup
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TechnoKitty💙
(@Technomoggy) reported
@i_little_b @VodafoneUK No response from @VodafoneUK ? That’s not good customer service!
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Lewis Chessman
(@ChessmanLewis) reported
@VodafoneUK looking for a response tonight when my broadband will now be connected as I cannot be without Internet. Terrible customer service by Vodafone!
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KiiKiiTalks
(@kiikiitalks) reported
@VodafoneUK Can you help? I’ve been trying to get in touch to arrange a home move and the call centre just hangs up saying there is a problem, tried the chat bot and got through to a human but “we will answer in 24 hrs guaranteed” never happened now in new house with no internet.
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Craig Cockburn 🏴🇪🇺
(@siliconglen) reported
Hey @VodafoneUK did you mean for your website to be so rubbish? It appears you are logged into an account that does not support one or more of the items in your basket. The 3 most common problems are:
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Sarah Banfield
(@sarahbanfield) reported
@VodafoneUK You are not helping. I need you to rearrange the appointment. I do not wish to supply my passport to you, as a customer you need to contact me if you do not trust my online identity rather than expect me to provide my passport to an "online form".
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CTrevethan
(@CathTrevethan) reported
@VodafoneUK power loss in E14 today causes loss of internet connection and all 4&5G. This is very concerning as a customer in emergency your system is not fit for purpose
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ed francis
(@pompeyhedge) reported
@AmandaHolding @VodafoneUK Poor you, I've only had 15 months of it and I'm at my limit. They do absolutely nothing about it, despite numerous conversations. Used to be 30mbps now it's never above 2mbps on 4G. They're throttling even though I'm on the most expensive contract. And they lie.
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Leonie 🦁
(@madebyleonie) reported
@BBCWatchdog …put automatically through to the payment service to pay for the WiFi which we have not had!! Unbelievable @VodafoneUK