Vodafone Outage in Deal, Kent, England

@carolinebiggsy @BtonGirlProbs @VodafoneUK I had to change to this and they’d still take a ‘one off payment’ they were the worst ever 😫

@BtonGirlProbs @VodafoneUK Omg they’re the worst company ever! They used to take my bill 3 times a month 😫 then whenever I would complain call me a liar even tho I had bank statements to prove it!!

I don’t know what customer service department is worse- @SkyUK or @VodafoneUK

@VodafoneUK thank you so much for Mustafa in the call center that helped with a lost phone problem.

No call back from @VodafoneUK lack of customer service. I would advise anyone thinking of joining this #Disgraceful network to stay well clear. #poorservice #cheats

Who do I contact if I've got an issue/complaint re a new contract please @VodafoneUK ? (DM'd but not had response)

Congratulations @VodafoneUK, you win today’s prize for most inept customer service. Web broadband order form misleading so have to webchat with one of your agents to complete it. Who doesn’t ask me two key questions, so I get a call a week and half later to fill in the blanks...

@GadgetsBoy @vodafone @VodafoneUK Well I will be cancelling for false sale to me at point of sale. I also have the chat log with support that says it's supported!

@jmcomms @vodafone @VodafoneUK I can't even see the 5G network via network scan!

@GadgetsBoy @vodafone @VodafoneUK Completely different to what the guy said in store and on tech support!

@dangrabham @vodafone @VodafoneUK Of course tried all the locations in London. Nothing on any of the open market devices. I think this is really poor it's the only reason I purchased the unlimited 5G sim.

After a shit few days of @VodafoneUK customer service, I have finally upgraded my phone 🤭 big shout out to Ross at Vodafone who sorted out my early upgrade fee

@VodafoneUK After transfer of ownership finally took place, I seem to have been charged a full month's bill for one day! I also can't check this in the MyVodafone app, as it's not working. Not impressed!

Dunno why @VodafoneUK has been voted UKs best mobile network etc cos they’re absolute crap! Always constantly overcharging you and can never get through to customer services.

@VodafoneUK I have sent a DM but I never got an answer yesterday. I’ve just sent another DM there

@VodafoneUK I am still waiting for a response about my broadband issues, not heard from anyone since Tuesday! #Vodafone

@wildlime @vodafone @VodafoneUK Yeh I was told Vodafone 5G devices are tested and certified to work on their network so if you get it from elsewhere you might run into those issues ... Hope you get it sorted