Vodafone outages and service status in Broadstairs, England

Problems in the last 24 hours in Broadstairs, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Broadstairs, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Broadstairs, England

Latest outage, problems and issue reports in Broadstairs and nearby locations:

• 
  Richard Porteous (@RichardPorteous) reported 5 minutes ago from Deal, England

  @BurdensSarah @VodafoneUK Morning Sarah. I think that old records can remain for up to six years, but that they can be removed earlier, at the discretion of the company concerned. I would persist with @VodafoneUK. They should help. Best of luck.

• 
  Craig Richardson (@R3S1DENT3VIL) reported 15 minutes ago from Margate, England

  @VodafoneUK Was told to wait 24 hours for an e-swap to go through that’s passed now and it’s still not working for the 4th time I’ve been advised that this needs to be escalated as I’m not getting anywhere and being sent round in circles can you DM please to get this escalated

• 
  Craig Richardson (@R3S1DENT3VIL) reported 20 minutes ago from Margate, England

  @VodafoneUK Was told to wait 24 hours for an e-swap to go through that’s passed now and it’s still not working for the 4th time I’ve been advised that this needs to be escalated as I’m not getting anywhere and being sent round in circles can you DM please to get this escalated

• 
  Angie Prescott (@Angies30) reported 25 minutes ago from Deal, England

  @PaulBorley @VodafoneUK **** your contact, make up a story and get rid

• 
  Big Lapels (@Big_Lapels) reported 29 minutes ago from Broadstairs and St. Peters, England

  @VodafoneUK your online chat service is useless! We were informed by yourselves that our broadband needed upgrading! We have tried to rearrange a new appointment but have given up! Wasted day!

• 
  Megs (@megangilmurray) reported 32 minutes ago from Eastry, England

  @BtonGirlProbs @VodafoneUK Omg they’re the worst company ever! They used to take my bill 3 times a month 😫 then whenever I would complain call me a liar even tho I had bank statements to prove it!!

• 
  Laura Sutcliffe (@_anysomething) reported 42 minutes ago from Deal, England

  Switched to Vodafone broadband last night on the promise that it would be activated in the 15th when my other service runs out. Now I'm being told the 17th. I have to remotely and won't have Internet. Very disappointed @VodafoneUK

• 
  Megs (@megangilmurray) reported 46 minutes ago from Eastry, England

  @carolinebiggsy @BtonGirlProbs @VodafoneUK I had to change to this and they’d still take a ‘one off payment’ they were the worst ever 😫

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ✨Taryn H ✨ (@Taz_Pricey) reported 4 minutes ago

  Hey @VodafoneUK just a little customer feedback, when someone uses your online chat to upgrade their phone that is all they want, not pushed to get broadband, do you have an apple watch, do you need to upgrade your ipad. Pay extra to have them all connected! The pressure!! 🙃

• 
  NeilosKitsonelli (@Neil_SUFC) reported 8 minutes ago

  @VodafoneUK why is your 5g internet completely useless at 5pm EVERY DAY? I want a refund or a reduction on my £70!! monthly fee for poor service. Who can I talk to please?

• 
  D Shaw (@drmottershaw) reported 9 minutes ago

  @KirstieMAllsopp @VodafoneUK @lycamobile Sadly Vodafone are a waste of time but when you ring them there is never a problem with their signal

• 
  James S Taylor. (@LFCRhinos) reported 10 minutes ago

  @VodafoneUK can I get a new handset even though I’m on a sim only contract? Please help if possible

• 
  CD_Zombie (@CD_Zombiee) reported 22 minutes ago

  @VodafoneUK please stop outsourcing your support line. I'm having slow Internet speeds and the only advice I was given from your support over the course of an hour was "Move the position of the gigacube" This came after she told me to find a "signal" light, that doesn't exist

• 
  James Pllu (@JamesPllu) reported 27 minutes ago

  Can’t believe @VodafoneUK won’t believe my mums DOB after her passing this week and won’t allow me to cancel the account. Her banks, energy companies have all shown great compassion and assistance but not our pals @VodafoneGroup They insist I’ve got the wrong information.

• 
  Helen Woolf (@helenwoolf2) reported 31 minutes ago

  @VodafoneUK please contact me asap. I’m tired of your terrible customer service

• 
  James Pllu (@JamesPllu) reported 33 minutes ago

  Can’t cancel my dead mums @VodafoneUK account as they’re disputing her DOB. Gave up being a customer years ago after terrible service experience. Looks like nothings changed

• 
  The Mau Mau (@BJCares) reported 33 minutes ago

  Bought a device from @VodafoneUK and was told to go pick up in shop. Shop says it can see device ordered, but no instruction to release. Called Customer Serv and told I will receive a text to collect. I was told this device is in stock in shop. Why lie to make a sale?

• 
  mark (@markLFC2010) reported 33 minutes ago

  @VodafoneUK hi as a 3 customer does that mean we can use the Vodafone rewards app like o2 and virgin?