Vodafone outages and service status in Broadstairs, England

Problems in the last 24 hours in Broadstairs, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Broadstairs, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Broadstairs, England

Latest outage, problems and issue reports in Broadstairs and nearby locations:

• 
  Big Lapels (@Big_Lapels) reported 6 minutes ago from Broadstairs and St. Peters, England

  @VodafoneUK your online chat service is useless! We were informed by yourselves that our broadband needed upgrading! We have tried to rearrange a new appointment but have given up! Wasted day!

• 
  Craig Richardson (@R3S1DENT3VIL) reported 10 minutes ago from Margate, England

  @VodafoneUK Was told to wait 24 hours for an e-swap to go through that’s passed now and it’s still not working for the 4th time I’ve been advised that this needs to be escalated as I’m not getting anywhere and being sent round in circles can you DM please to get this escalated

• 
  Richard Porteous (@RichardPorteous) reported 10 minutes ago from Deal, England

  @BurdensSarah @VodafoneUK Morning Sarah. I think that old records can remain for up to six years, but that they can be removed earlier, at the discretion of the company concerned. I would persist with @VodafoneUK. They should help. Best of luck.

• 
  Angie Prescott (@Angies30) reported 18 minutes ago from Deal, England

  @PaulBorley @VodafoneUK **** your contact, make up a story and get rid

• 
  Megs (@megangilmurray) reported 24 minutes ago from Eastry, England

  @carolinebiggsy @BtonGirlProbs @VodafoneUK I had to change to this and they’d still take a ‘one off payment’ they were the worst ever 😫

• 
  Laura Sutcliffe (@_anysomething) reported 28 minutes ago from Deal, England

  Switched to Vodafone broadband last night on the promise that it would be activated in the 15th when my other service runs out. Now I'm being told the 17th. I have to remotely and won't have Internet. Very disappointed @VodafoneUK

• 
  Megs (@megangilmurray) reported 39 minutes ago from Eastry, England

  @BtonGirlProbs @VodafoneUK Omg they’re the worst company ever! They used to take my bill 3 times a month 😫 then whenever I would complain call me a liar even tho I had bank statements to prove it!!

• 
  Craig Richardson (@R3S1DENT3VIL) reported 46 minutes ago from Margate, England

  @VodafoneUK Was told to wait 24 hours for an e-swap to go through that’s passed now and it’s still not working for the 4th time I’ve been advised that this needs to be escalated as I’m not getting anywhere and being sent round in circles can you DM please to get this escalated

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Andrews (@vanillaweb) reported 9 minutes ago

  @SimonDanczuk @VodafoneUK United Kingdom • The government has paid mobile network operators for system support and rollout. Contracts totaling around £15.9 million were awarded to the UK’s four main operators to support the Emergency Alerts system for five years.

• 
  Angelique 🎵🇬🇧🇫🇷☮️ (@Angieeclectic) reported 10 minutes ago

  @antonycotton @VodafoneUK Worst experience ever.

• 
  flatcapblade (@themblades1889) reported 11 minutes ago

  @VodafoneUK what’s point in having a sim with you if all I get is no ******* service

• 
  Jarek (@jarekd) reported 12 minutes ago

  So got the emergency alert on my @SMARTYMobileUK sim but not my @VodafoneUK sim. Shouldn't they be on the same network now???

• 
  restore britain, send them home (@James79792160) reported 14 minutes ago

  @VodafoneUK are funding invaders, if we take Vodafone down, we can over take the ceo funds and break the network, Vodafone is now funding these rapes from migrants

• 
  carys (@blindandb0ujee) reported 16 minutes ago

  @PolariChat @VodafoneUK Definitely not, they would never ring from an 07 number

• 
  Hal Apeno (@chilliholic) reported 16 minutes ago

  @Iromg @VodafoneUK Well done Mike. As well as cancelling support to my fave charity The Salvation army for the same reason I also no longer donate to the RNLI for obvious reasons. I live on the S. Coast but I discovered that all funds collected are returned to the centre for re-distribution.

• 
  Or Sassur (@Orsassur2) reported 19 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  Dawn🐕🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🥀🪴🏵️🌹🏖️💥 (@Abi_3Ray) reported 21 minutes ago

  @Iromg @VodafoneUK You what?? That's another one to cancel then.

• 
  Nigel Leeder (@qm8tknfyjy) reported 22 minutes ago

  @Iromg @VodafoneUK I’m sure they won’t give a flying ****