Vodafone outages and service status in Broadstairs, England

Problems in the last 24 hours in Broadstairs, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Broadstairs, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Broadstairs, England

Latest outage, problems and issue reports in Broadstairs and nearby locations:

• 
  Megs (@megangilmurray) reported 29 seconds ago from Eastry, England

  @BtonGirlProbs @VodafoneUK Omg they’re the worst company ever! They used to take my bill 3 times a month 😫 then whenever I would complain call me a liar even tho I had bank statements to prove it!!

• 
  Angie Prescott (@Angies30) reported 5 minutes ago from Deal, England

  @PaulBorley @VodafoneUK **** your contact, make up a story and get rid

• 
  Big Lapels (@Big_Lapels) reported 25 minutes ago from Broadstairs and St. Peters, England

  @VodafoneUK your online chat service is useless! We were informed by yourselves that our broadband needed upgrading! We have tried to rearrange a new appointment but have given up! Wasted day!

• 
  Laura Sutcliffe (@_anysomething) reported 29 minutes ago from Deal, England

  Switched to Vodafone broadband last night on the promise that it would be activated in the 15th when my other service runs out. Now I'm being told the 17th. I have to remotely and won't have Internet. Very disappointed @VodafoneUK

• 
  Richard Porteous (@RichardPorteous) reported 31 minutes ago from Deal, England

  @BurdensSarah @VodafoneUK Morning Sarah. I think that old records can remain for up to six years, but that they can be removed earlier, at the discretion of the company concerned. I would persist with @VodafoneUK. They should help. Best of luck.

• 
  Craig Richardson (@R3S1DENT3VIL) reported 32 minutes ago from Margate, England

  @VodafoneUK Was told to wait 24 hours for an e-swap to go through that’s passed now and it’s still not working for the 4th time I’ve been advised that this needs to be escalated as I’m not getting anywhere and being sent round in circles can you DM please to get this escalated

• 
  Megs (@megangilmurray) reported 43 minutes ago from Eastry, England

  @carolinebiggsy @BtonGirlProbs @VodafoneUK I had to change to this and they’d still take a ‘one off payment’ they were the worst ever 😫

• 
  Craig Richardson (@R3S1DENT3VIL) reported 58 minutes ago from Margate, England

  @VodafoneUK Was told to wait 24 hours for an e-swap to go through that’s passed now and it’s still not working for the 4th time I’ve been advised that this needs to be escalated as I’m not getting anywhere and being sent round in circles can you DM please to get this escalated

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Cook (@gerddinythfa) reported 19 seconds ago

  @MichelleBeckett @SkyUK @VodafoneUK My sincere sympathies for your loss and the unnecessary problems. When my Mum passed, everyone, BT, Sky, OVO, were brilliant, compassionate and there to minimise the hassle. Luckily she wasn’t a Virgin customer. Shame on them.

• 
  Wingssherpa (@WingsSherpa) reported 5 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK No surprise Virgin Media was fined by OFCOM last week for its poor customer service, Michelle.

• 
  LaPoI (@PLZ1924) reported 9 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Friend of mine had the same with the heartless *****. She went and made a CEO Complaint direct to their email address and had an apology and resolution rather quickly after. Sure if you google you can find an email address. Good luck ans sorry for your loss xx

• 
  Neal_in_Surrey (@MarcNeal18745) reported 12 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Stick to your guns with them and don’t back down, so sorry for your loss it must be awful for you x

• 
  Martyn Moore (@martynmoore) reported 12 minutes ago

  @VodafoneUK The message form on your website doesn't work and your webchat operative says you have no email addresses we can contact you on. Transcripts turn to random characters when a real person takes over. How are we supposed to tell you what an awful company you are?

• 
  🌈🥄 Kirsten Davidson 🥄🌈 (@Weespoon22) reported 14 minutes ago

  @VodafoneUK you’re customer care is absolutely appalling, I’ve been trying to contact customer support to speak to someone via tobi and by phone for 4 hours now and still haven’t gotten any contact with anyone

• 
  Paul da Rita (@Paul_da_Rita) reported 18 minutes ago

  @techprocess1 @VodafoneUK I was with them before but the signal where we live wasn’t great - turns out after a promising start that Vodafone’s is no better!

• 
  really.. who cares!! (@mugen112) reported 20 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Feel your pain. Tv license people for me were horrible.. "will there still be a tv in the house" the thoughtlessness

• 
  Lionel Conroy (@Lionel_Conroy) reported 23 minutes ago

  @VodafoneUK 24 Hours now, Vodafone Fibre Broadband down… not just me lots of neighbours as well, engineer didn’t turn up…shocking customer service!

• 
  Dan Goodman (@dangoodman101) reported 27 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK A month after my old Mum died, Virgin called me and said she was eligible for an upgrade. The lady on the phone couldn't grasp she'd passed even though her contract had been terminated. She kept saying she'd been a Mobile Customer for 10 years, she would get a great deal. Useless