Vodafone outages and service status in Broadstairs, England
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- Vodafone generated 0 outage signals in the last 24 hours around Broadstairs, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Broadstairs, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Broadstairs, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Vodafone Issues Reports Near Broadstairs, England
Latest outage, problems and issue reports in Broadstairs and nearby locations:
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Angie Prescott (@Angies30) reported from Deal, England@PaulBorley @VodafoneUK **** your contact, make up a story and get rid
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Megs (@megangilmurray) reported from Eastry, England@BtonGirlProbs @VodafoneUK Omg they’re the worst company ever! They used to take my bill 3 times a month 😫 then whenever I would complain call me a liar even tho I had bank statements to prove it!!
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Big Lapels (@Big_Lapels) reported from Broadstairs and St. Peters, England@VodafoneUK your online chat service is useless! We were informed by yourselves that our broadband needed upgrading! We have tried to rearrange a new appointment but have given up! Wasted day!
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Craig Richardson (@R3S1DENT3VIL) reported from Margate, England@VodafoneUK Was told to wait 24 hours for an e-swap to go through that’s passed now and it’s still not working for the 4th time I’ve been advised that this needs to be escalated as I’m not getting anywhere and being sent round in circles can you DM please to get this escalated
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Craig Richardson (@R3S1DENT3VIL) reported from Margate, England@VodafoneUK Was told to wait 24 hours for an e-swap to go through that’s passed now and it’s still not working for the 4th time I’ve been advised that this needs to be escalated as I’m not getting anywhere and being sent round in circles can you DM please to get this escalated
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Megs (@megangilmurray) reported from Eastry, England@carolinebiggsy @BtonGirlProbs @VodafoneUK I had to change to this and they’d still take a ‘one off payment’ they were the worst ever 😫
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Laura Sutcliffe (@_anysomething) reported from Deal, EnglandSwitched to Vodafone broadband last night on the promise that it would be activated in the 15th when my other service runs out. Now I'm being told the 17th. I have to remotely and won't have Internet. Very disappointed @VodafoneUK
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Richard Porteous (@RichardPorteous) reported from Deal, England@BurdensSarah @VodafoneUK Morning Sarah. I think that old records can remain for up to six years, but that they can be removed earlier, at the discretion of the company concerned. I would persist with @VodafoneUK. They should help. Best of luck.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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adyh (@EuclidAlgorithm) reported@Katielou86x @Iromg @VodafoneUK Hmmm.... I thought you lot hated cancel culture. I'm sticking with them, their service and prices are brilliant.
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Liarpoliticians, UK has rogue Parliament+police (@liarpoliticianz) reported@Iromg @VodafoneUK If you really want to know what it's like to be screwed on mobile phone tariffs, you should be a PAYG customer like me. cc. @Jasmineeec6
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SendCake Films (@SendCakeFilms) reported@ZiaYusufUK How litigious are @VodafoneUK **** around & find out. 🤦
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Ry (@RyyyyRyyy) reported@VodafoneUK my phone keeps losing signal, goes to emergency calls only... ive followed an agents instructions and also had a new simcard but still the same!? Please can you advise
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Angela (@musicloverch1) reported@Katielou86x @Iromg @VodafoneUK Damn, ive been with them, same phone no. For 20 years. Who do I go to now? What company can I trust?
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Alan Handyman (@AlanHandyman4u) reportedVodafone cease order stuck in Openreach CSS (DI7007595). Plusnet confirmed it’s Vodafone’s, BT’s order failed (CON‑0004). I’ve been unable to switch for months and Vodafone won’t escalate to Openreach SMC. @VodafoneUK @Ofcom can you help?
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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Dawn🐕🇬🇧🏴🥀🪴🏵️🌹🏖️💥 (@Abi_3Ray) reported@Iromg @VodafoneUK You what?? That's another one to cancel then.
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Kate (@listentohere) reported@VodafoneUK travelling into London and I haven’t got a signal on my WiFi pretty much the length of the 30 miles into central London . What am I paying you for?
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Glenna George (@Glenna12) reported@VodafoneUK , I have moved over to you and inserted the new sim card. I supposed to keep my mobile number. I currently no network access . How long does it take for my network access to kick in?