Vodafone outages and service status in Hatherleigh, England

Problems in the last 24 hours in Hatherleigh, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hatherleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Hatherleigh, England

Latest outage, problems and issue reports in Hatherleigh and nearby locations:

• 
  Dylan Gardner (@Dylan_Gardner) reported 50 seconds ago from Warkleigh, England

  @gazevsswans @VodafoneUK HomePods and iMessage okay but all other iCloud services not responding. Guessing sone authentication issue between networks as all Apple services are up and running on their website.

• 
  Mark Higgins (@mhigg74) reported 2 minutes ago from Hatherleigh, England

  @VodafoneUK Vodafone worst customer service and I would never go back or even recommend them to anyone.

• 
  Joshua Hine (@JoshuaHine08) reported 29 minutes ago from Warkleigh, England

  @VodafoneUK my internet is down in the DT4 area any updates????

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Neutral Bystander (@NeutralB99631) reported 4 minutes ago

  @Ofcom Hi @Ofcom the reply is appreciated. Confirm this has already been done. The more worrying factor is that the scammers have used @VodafoneUK legitimate messaging to message their customer scam messages.

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 5 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  Tony (@TonyShots71) reported 8 minutes ago

  Morning @VodafoneUK you’ve charged me for using my data in Turkey. I’ve never been to, or ever intend to visit that **** hole. Is there a way I can claim that money back please? I’m in Greece on holiday not Turkey. Many thanks 🍹

• 
  Cyber Woogy (@CyberWoogy) reported 10 minutes ago

  @VodafoneUK price quoted to cancel Vodafone BB £171.58. Have since paid another £39.50 while awaiting transfer to EE. Now Vodafone issues a final bill of £218.65! Clearly, this is incorrect, but I can’t access chat to discuss it

• 
  Carol Hibbert (@carolhibbert51) reported 10 minutes ago

  @KirstieMAllsopp @VodafoneUK @lycamobile Had a nightmare with Lyca trying to save a few quid literally walked into my local tesco mobile shop and nearly cried whilst telling the brilliant youth my life story of hell ! ( lots of clicking of buttons from her back on Tesco !) joy - perfect - will never leave them !!

• 
  FINGERSJOHN✌ (@jnafr) reported 11 minutes ago

  Why is @ThreeUKSupport @VodafoneUK crap in B43 Birmimgham? So slow.

• 
  Bri Hammond (@big1481b) reported 14 minutes ago

  @VodafoneUK please avoid this company customer service poor and very rude

• 
  sarah 💙 (@sarmackie965) reported 16 minutes ago

  Would not recommend anyone move to @VodafoneUK 4g coverage in Norwich is so poor . Has been for years never changes

• 
  ✨Taryn H ✨ (@Taz_Pricey) reported 20 minutes ago

  Wow @VodafoneUK your customer service is awful, asking a question on the chat and the response is "yeah just hold on" SERIOUSLY! that's how you run the business now! All I asked was if the contract could be resent as not att'd - with a please!

• 
  brendan (@kegger1664) reported 28 minutes ago

  @TalkTalk No resolution. No real apology or acknowledgment that I had to find out myself the order was cancelled. Passed to yet another department. Looks like @VodafoneUK or @ThreeUK will be getting a new customer !!!