Vodafone Outage Report in Haddington, East Lothian, Scotland
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E-mailProblems in the last 24 hours in Haddington, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Haddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Haddington, East Lothian, Scotland
The most recent Vodafone outage reports came from the following cities: Edinburgh.
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Total Blackout | |
| Edinburgh |
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| Edinburgh |
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| Edinburgh |
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| Edinburgh |
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| Edinburgh |
Total Blackout |
Community Discussion
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Vodafone Issues Reports Near Haddington, Scotland
Latest outage, problems and issue reports in Haddington and nearby locations:
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
This is a joke. Cut off for the 2nd time on webchat after waiting 2 HOURS !!!! all I’m trying to do is help my mother in law get a blooming PAC Code @VodafoneUK @Ofcom over 5 hours we’ve been at this now #vodafonenightmare
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Will Patrikiadis
(@williamp7) reported
from
Edinburgh, Scotland
Hi @VodafoneUK - when I cancel my home broadband and you don't ask me to return my router for recycling, reuse or whatever - how can you claim any sort of environmental credentials? Name one broadband provider that doesn't provide it's customers with a new router on signing up
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Lisa Morton
(@lisa_r_morton) reported
from
Edinburgh, Scotland
@VodafoneUK That won't help unfortunately as he will need an advocate present to make sure he doesn't get taken advantage of. From experience That is what the Vodafone team will do if they are not supervised by an advocate. This is the second time the shop in Bishop's Stortford has done this
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Michael Russell
(@Feorlean) reported
from
Edinburgh, Scotland
What does it take to make @VodafoneUK & @O2 wake up to their responsibilities to rural customers? Knapdale & Jura had complete outage from 7/10 to 21/10 and now off again from 27/10 . Area is w/o terrestrial internet but the mobile companies are paying no attention.
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Hong Kong Harry
(@Harry1Kong) reported
from
Edinburgh, Scotland
@VodafoneUK I cannot believe I have signed up a new contract and I am experiencing the usual incompetent customer service
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@VodafoneUK unbelievably bad customer services. Waiting to speak to someone for 40 minutes and gave up and tried the chat option they text me a link to. Over 1 hour on chat to be told I need to call. 1hour 45 mins later I get through to someone WHO HUNG UP ON ME absolutely fuming
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Honeypenny
(@MissHoneypenny) reported
from
Edinburgh, Scotland
@VodafoneUK any fibre issues you know about in Edinburgh just now? Mine just died completely.
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Zoë Berry
(@Zoelovespirates) reported
from
Edinburgh, Scotland
@VodafoneUK hi I have a problem with my phone. I thought I had renewed my contract but I had someone taken out a 2nd one. This caused 3 hours of phone chat and the only ‘solution’ available to me was to cancel my contract for the 2nd phone and have a pay as you go one 1/2
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Zoë Berry
(@Zoelovespirates) reported
from
Edinburgh, Scotland
@VodafoneUK 2/2 on my original number. It’s only day 1 and it’s already a nightmare. I need a normal contract. I can’t operate my business like this. Please can someone help?
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Aldo
(@AGDun_162) reported
from
Edinburgh, Scotland
@AnneMcLaughlin @VodafoneUK What he can do is port his number out of the network. By law Vodafone MUST provide him with a PAC Code (Porting Authorisation Code) on request FOC. He simply gives that to his new network when joining & his VFone contract will terminate in a matter of hours.
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Louise Gatti
(@louise295) reported
from
Musselburgh, Scotland
@D197878 @CiCi_Coleman @VodafoneUK I haven’t had any issues either. Always found them really good.
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Matteo Doni 🇬🇧
(@Todoleo) reported
from
Edinburgh, Scotland
@VodafoneUK According to Katie (who called me) I won't be able to have the service until CityFibre wire the service shaft inside my building. I'm very upset as I took an afternoon off work for the installation and had no communication from Vodafone about the cancellation of my service. 1/2
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@VodafoneUK After almost 6 hours of appalling customer service, they were finally able to get one BUT WAS THEN CUT OFF AGAIN when the chat was transferred to a manager to deal with the complaint. Despite them being aware of the issues; never even bothered to text or call back
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Library Cat
(@edinlibrarycat) reported
from
Edinburgh, Scotland
@VodafoneUK were quick enough to sell her the deal (which they’re now saying didn’t exist) and sign her up to a new contract. Now when she spends her incredibly precious free time sorting out (their) problem everybody hot-potatoes her query. /2
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Lisa Morton
(@lisa_r_morton) reported
from
Edinburgh, Scotland
@VodafoneUK Thank you. Unfortunately the contract is more than 14 days old and the vulnerable person needs someone else to be able to see that details of the account and help sorted it out. Leaving them to deal with Vodafone sales staff is what has caused this problem
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Stu Pardoe
(@StuPardoe) reported
from
Edinburgh, Scotland
@VodafoneUK might give me the best signal in my area versus competitors, but they are hands down the WORST company to deal with if you have an issue.
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@corriganscott1 @VodafoneUK @Ofcom Doesn’t work as more than 1 number on the account. Got cut off again shortly after they sent the code. Was allegedly being transferred to s as manager. Formal complaint being submitted
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Michael Russell
(@Feorlean) reported
from
Edinburgh, Scotland
@VodafoneUK @O2 I am the MSP for Argyll & Bute and my office has been in regular touch with you about this problem on behalf of my constituents. You have a range of complaints - look at the emails & tweets from @GaynorJSimpson for example. Please act and on them w/o delay.
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Matteo Doni 🇬🇧
(@Todoleo) reported
from
Edinburgh, Scotland
@VodafoneUK Why did you let me order the service in the first place? Why wasn't I informed about the cancellation of the order? Why wasn't I informed about the cancelled installation appointment?
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Aldo
(@AGDun_162) reported
from
Edinburgh, Scotland
@AnneMcLaughlin @VodafoneUK They will try anything to try and retain him .. by upselling. However he will never get any better deal than a brand new customer. He has every right to cancel out of contract and must say ,no offers period!.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Johan Larsson
(@jlarsson89) reported
@VodafoneUK just tried to pay an admittedly late phone bill and it's telling me I no longer have a phone number registered to my account. Replying YES to the text message doesn't work, and I can't log in via the website.
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Speedy Fandango
(@speedy_fandango) reported
@VodafoneUK since upgrading to your 67Mbps Superfast 2 broadband last week our internet has dropped to 6-8mbps every evening. This has escalated to L3 support, but as there is no way to speak to them we’re stuck. Can you help?
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Keith Holland
(@keithholland23) reported
@VodafoneUK - Spent 2 hours today trying to resolve poor signal issue and getting passed from pillar to post - atrocious customer service but you are not interested! I’m very angry - if you are a future customer don’t believe the network coverage checker!
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Dan Cahill
(@Cahill552) reported
@rachel_muxlow @VodafoneUK They’re running some tests now apparently but “haven’t had any problems reported”...
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Mica = Meesha
(@MeeshMallow) reported
And pay...at that?! No form of compensation for inconvenience has been mentioned. Very disgusting and I will also be cancelling my mobile line for the poor handling of this. @VodafoneUK please do not send me any emails on "what we are doing to help you in the pandemic" ...liars!
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Tina Skates
(@TinaSkates1) reported
@VodafoneUK absolutely disgusted with your customer service , I’ve had on going issues with you for the last 4 weeks and still having problems even though I cancelled my contract with you last Sunday terrible service. Are your staff half asleep as they are now working from home
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CreamCrackeredWordsmith
(@UrbanWordsmith) reported
@virginmedia's Paul repeatedly told me to cancel my new deal with @VodafoneUK and stay for a reduced £30pm, which is stillmore than Vodafone are asking. I repeatedly told him I still wanted to cancel my Virgin package... 3/
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Beccy
(@dinostar25) reported
@VodafoneUK I have had no broadband and intermittent mobile signal/data (H+ max) since 4pm. When I spoke to Vodafone for help I was told it must be a problem with my devices. Really?! What a coincidence!? Been left without data or broadband, living alone, during a pandemic.
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Shreena
(@Shreena11) reported
Vodafone bb down since this am, waiting on OpenReach engineers or Vodafone engineers to give me update, all given is fault no. have no updates and impossible to find service status & 3dy wait? Why is there no service status for Vodafone or OpenReach? @VodafoneUK @WeAreOpenreach
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Chris 'Hold My Beer' Britton
(@KristofBrit) reported
@VodafoneUK What you can help with is teaching your technical team to listen to the customer instead of putting more and more obstacles in the way. If they had just sent an engineer out 4 months ago, I'd still be a customer