Vodafone Outage Report in Musselburgh, East Lothian, Scotland
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E-mailProblems in the last 24 hours in Musselburgh, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Musselburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Musselburgh, East Lothian, Scotland
The most recent Vodafone outage reports came from the following cities: Edinburgh and Dalkeith.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout |
Community Discussion
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Vodafone Issues Reports Near Musselburgh, Scotland
Latest outage, problems and issue reports in Musselburgh and nearby locations:
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@VodafoneUK unbelievably bad customer services. Waiting to speak to someone for 40 minutes and gave up and tried the chat option they text me a link to. Over 1 hour on chat to be told I need to call. 1hour 45 mins later I get through to someone WHO HUNG UP ON ME absolutely fuming
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@corriganscott1 @VodafoneUK @Ofcom Doesn’t work as more than 1 number on the account. Got cut off again shortly after they sent the code. Was allegedly being transferred to s as manager. Formal complaint being submitted
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@VodafoneUK After almost 6 hours of appalling customer service, they were finally able to get one BUT WAS THEN CUT OFF AGAIN when the chat was transferred to a manager to deal with the complaint. Despite them being aware of the issues; never even bothered to text or call back
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Zoë Berry
(@Zoelovespirates) reported
from
Edinburgh, Scotland
@VodafoneUK hi I have a problem with my phone. I thought I had renewed my contract but I had someone taken out a 2nd one. This caused 3 hours of phone chat and the only ‘solution’ available to me was to cancel my contract for the 2nd phone and have a pay as you go one 1/2
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Louise Gatti
(@louise295) reported
from
Musselburgh, Scotland
@D197878 @CiCi_Coleman @VodafoneUK I haven’t had any issues either. Always found them really good.
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Hong Kong Harry
(@Harry1Kong) reported
from
Edinburgh, Scotland
@VodafoneUK I cannot believe I have signed up a new contract and I am experiencing the usual incompetent customer service
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Lisa Morton
(@lisa_r_morton) reported
from
Edinburgh, Scotland
@VodafoneUK Thank you. Unfortunately the contract is more than 14 days old and the vulnerable person needs someone else to be able to see that details of the account and help sorted it out. Leaving them to deal with Vodafone sales staff is what has caused this problem
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Zoë Berry
(@Zoelovespirates) reported
from
Edinburgh, Scotland
@VodafoneUK 2/2 on my original number. It’s only day 1 and it’s already a nightmare. I need a normal contract. I can’t operate my business like this. Please can someone help?
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Will Patrikiadis
(@williamp7) reported
from
Edinburgh, Scotland
Hi @VodafoneUK - when I cancel my home broadband and you don't ask me to return my router for recycling, reuse or whatever - how can you claim any sort of environmental credentials? Name one broadband provider that doesn't provide it's customers with a new router on signing up
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Aldo
(@AGDun_162) reported
from
Edinburgh, Scotland
@AnneMcLaughlin @VodafoneUK They will try anything to try and retain him .. by upselling. However he will never get any better deal than a brand new customer. He has every right to cancel out of contract and must say ,no offers period!.
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Michael Russell
(@Feorlean) reported
from
Edinburgh, Scotland
@VodafoneUK @O2 I am the MSP for Argyll & Bute and my office has been in regular touch with you about this problem on behalf of my constituents. You have a range of complaints - look at the emails & tweets from @GaynorJSimpson for example. Please act and on them w/o delay.
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
This is a joke. Cut off for the 2nd time on webchat after waiting 2 HOURS !!!! all I’m trying to do is help my mother in law get a blooming PAC Code @VodafoneUK @Ofcom over 5 hours we’ve been at this now #vodafonenightmare
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Derek Minto
(@DerekMinto) reported
from
Bonnyrigg, Scotland
@VodafoneUK can’t access my Vodafone , the service I am receiving is so poor been waiting 6 weeks for network unlock code , still noting
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Matteo Doni 🇬🇧
(@Todoleo) reported
from
Edinburgh, Scotland
@VodafoneUK According to Katie (who called me) I won't be able to have the service until CityFibre wire the service shaft inside my building. I'm very upset as I took an afternoon off work for the installation and had no communication from Vodafone about the cancellation of my service. 1/2
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Honeypenny
(@MissHoneypenny) reported
from
Edinburgh, Scotland
@VodafoneUK any fibre issues you know about in Edinburgh just now? Mine just died completely.
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Library Cat
(@edinlibrarycat) reported
from
Edinburgh, Scotland
@VodafoneUK were quick enough to sell her the deal (which they’re now saying didn’t exist) and sign her up to a new contract. Now when she spends her incredibly precious free time sorting out (their) problem everybody hot-potatoes her query. /2
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Matteo Doni 🇬🇧
(@Todoleo) reported
from
Edinburgh, Scotland
@VodafoneUK Why did you let me order the service in the first place? Why wasn't I informed about the cancellation of the order? Why wasn't I informed about the cancelled installation appointment?
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Stu Pardoe
(@StuPardoe) reported
from
Edinburgh, Scotland
@VodafoneUK might give me the best signal in my area versus competitors, but they are hands down the WORST company to deal with if you have an issue.
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Lisa Morton
(@lisa_r_morton) reported
from
Edinburgh, Scotland
@VodafoneUK That won't help unfortunately as he will need an advocate present to make sure he doesn't get taken advantage of. From experience That is what the Vodafone team will do if they are not supervised by an advocate. This is the second time the shop in Bishop's Stortford has done this
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Michael Russell
(@Feorlean) reported
from
Edinburgh, Scotland
What does it take to make @VodafoneUK & @O2 wake up to their responsibilities to rural customers? Knapdale & Jura had complete outage from 7/10 to 21/10 and now off again from 27/10 . Area is w/o terrestrial internet but the mobile companies are paying no attention.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Danielle Sutton-Brown
(@Daniell65420751) reported
@VodafoneUK 2 weeks on and still no phone signal, still no working @Apple watch and still no resolution to my complaint despite talking to numerous reps, web chat and retail shops. Seems like they only want to talk when they can sell something to you. Do not buy #voadafone
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BilgeWater
(@WaterBilge) reported
@VodafoneUK Waited one month for broadband. Payment made. No emails received after precontract now randomly cancelled on tracking. 45mins online chat to confirm cancelled order then operator abruptly left. I wish to leave & terminate business acc. Chat says 191, 191 says chat.
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SamP1806
(@P1806Sam) reported
@VodafoneUK help - need a postal bag to return my old phone as I can’t get to a store but your online Tobi chat and chat advisors can’t help. Need it asap as 14 days for return runs out on Thursday.
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Cat Frost
(@CatFrost8) reported
@VodafoneUK hi. I have received an email advising it is time to renew my broadband with you. I have never had to renew - my contract is rolling. How can I be sure if this is a phishing email or not? I do not want my internet to be disconnected.
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Mathsnewby
(@mathsnewby) reported
@VodafoneUK Just to let you know - before posting on here I tried to ring to see if someone could help. There are no contact numbers on your website. Only chat bots and forums and communities.
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Becci
(@becci_dance) reported
This operator is apparently cancellations and not customer service when I’ve been told twice I’m being passed to customer service! JOKE @VodafoneUK
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David Green 🇺🇦
(@powerfuldave) reported
@VodafoneUK I need someone from your customer services team to call me NOW. I will DM a number once you acknowledge but I've just been cut off by your chat support: "Sorry, we are no longer here. For other contact options, please visit our Contact Us page." I am FURIOUS.
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smithfam34
(@smithfam34) reported
No 3/4G or network connectivity at all yet again today. What’s going on @VodafoneUK? I am in SS0 postcode. It’s so frustrating not being able to use my phone at all unless I’m on WiFi. I can’t leave my house because I can’t be unavailable and out of contact!
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L🐀🪰
(@phantomsforev3r) reported
You know what, I was willing to have a proper rant earlier but everyone I spoke to at @VodafoneUK earlier was absolutely lovely and I’ve received very good service. 👌🏼
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Robocop
(@Robocop40874161) reported
@VodafoneUK Why has the Customer Support deteriorated so badly? Two 1h long chats with incompetent agents, finally being allowed to escalate it to a manager, to be followed by a second line agent who's "fix" was to buy an extender to resolve an issue cause by them