Vodafone Outage Report in Musselburgh, East Lothian, Scotland
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Musselburgh, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Musselburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (15%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Musselburgh, East Lothian, Scotland
The most recent Vodafone outage reports came from the following cities: Edinburgh and Dalkeith.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Total Blackout |
Community Discussion
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Vodafone Issues Reports Near Musselburgh, Scotland
Latest outage, problems and issue reports in Musselburgh and nearby locations:
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Joe Brock
(@josephbrock) reported
from
Edinburgh, Scotland
@VodafoneUK Hello. I wasn’t asking if there was a way to cancel over social media. Either via the online portal or a letter I can write? I do not want to go through the retentions process as it’s soul-destroying. I have replaced the mobile broadband with 1Gbps fibre so it is superfluous.
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Matteo Doni 🇬🇧
(@Todoleo) reported
from
Edinburgh, Scotland
@VodafoneUK According to Katie (who called me) I won't be able to have the service until CityFibre wire the service shaft inside my building. I'm very upset as I took an afternoon off work for the installation and had no communication from Vodafone about the cancellation of my service. 1/2
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Zoë Berry
(@Zoelovespirates) reported
from
Edinburgh, Scotland
@VodafoneUK 2/2 on my original number. It’s only day 1 and it’s already a nightmare. I need a normal contract. I can’t operate my business like this. Please can someone help?
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Derek Minto
(@DerekMinto) reported
from
Bonnyrigg, Scotland
@VodafoneUK can’t access my Vodafone , the service I am receiving is so poor been waiting 6 weeks for network unlock code , still noting
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Tim Kerby
(@tkerby) reported
from
Edinburgh, Scotland
@VodafoneUK just a note to say your data speed at Edinburgh Airport was down to 0.5Mbps all day yesterday with full 4G signal. Not just my phone either. May need investigating as it’s normally great
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@VodafoneUK After almost 6 hours of appalling customer service, they were finally able to get one BUT WAS THEN CUT OFF AGAIN when the chat was transferred to a manager to deal with the complaint. Despite them being aware of the issues; never even bothered to text or call back
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@corriganscott1 @VodafoneUK @Ofcom Doesn’t work as more than 1 number on the account. Got cut off again shortly after they sent the code. Was allegedly being transferred to s as manager. Formal complaint being submitted
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@VodafoneUK unbelievably bad customer services. Waiting to speak to someone for 40 minutes and gave up and tried the chat option they text me a link to. Over 1 hour on chat to be told I need to call. 1hour 45 mins later I get through to someone WHO HUNG UP ON ME absolutely fuming
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Aldo
(@AGDun_162) reported
from
Edinburgh, Scotland
@AnneMcLaughlin @VodafoneUK What he can do is port his number out of the network. By law Vodafone MUST provide him with a PAC Code (Porting Authorisation Code) on request FOC. He simply gives that to his new network when joining & his VFone contract will terminate in a matter of hours.
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Matteo Doni 🇬🇧
(@Todoleo) reported
from
Edinburgh, Scotland
@VodafoneUK Why did you let me order the service in the first place? Why wasn't I informed about the cancellation of the order? Why wasn't I informed about the cancelled installation appointment?
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Louise Gatti
(@louise295) reported
from
Musselburgh, Scotland
@D197878 @CiCi_Coleman @VodafoneUK I haven’t had any issues either. Always found them really good.
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Library Cat
(@edinlibrarycat) reported
from
Edinburgh, Scotland
@VodafoneUK were quick enough to sell her the deal (which they’re now saying didn’t exist) and sign her up to a new contract. Now when she spends her incredibly precious free time sorting out (their) problem everybody hot-potatoes her query. /2
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
This is a joke. Cut off for the 2nd time on webchat after waiting 2 HOURS !!!! all I’m trying to do is help my mother in law get a blooming PAC Code @VodafoneUK @Ofcom over 5 hours we’ve been at this now #vodafonenightmare
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Hong Kong Harry
(@Harry1Kong) reported
from
Edinburgh, Scotland
@VodafoneUK I cannot believe I have signed up a new contract and I am experiencing the usual incompetent customer service
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Aldo
(@AGDun_162) reported
from
Edinburgh, Scotland
@AnneMcLaughlin @VodafoneUK They will try anything to try and retain him .. by upselling. However he will never get any better deal than a brand new customer. He has every right to cancel out of contract and must say ,no offers period!.
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Honeypenny
(@MissHoneypenny) reported
from
Edinburgh, Scotland
@VodafoneUK any fibre issues you know about in Edinburgh just now? Mine just died completely.
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Zoë Berry
(@Zoelovespirates) reported
from
Edinburgh, Scotland
@VodafoneUK hi I have a problem with my phone. I thought I had renewed my contract but I had someone taken out a 2nd one. This caused 3 hours of phone chat and the only ‘solution’ available to me was to cancel my contract for the 2nd phone and have a pay as you go one 1/2
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Stu Pardoe
(@StuPardoe) reported
from
Edinburgh, Scotland
@VodafoneUK might give me the best signal in my area versus competitors, but they are hands down the WORST company to deal with if you have an issue.
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Charlotte L. 🏳️🌈
(@lotternine) reported
from
Edinburgh, Scotland
Hi @VodafoneUK , my data connection here has been particularly screwy and unusable the last few days, are you aware of any issues?
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Will Patrikiadis
(@williamp7) reported
from
Edinburgh, Scotland
Hi @VodafoneUK - when I cancel my home broadband and you don't ask me to return my router for recycling, reuse or whatever - how can you claim any sort of environmental credentials? Name one broadband provider that doesn't provide it's customers with a new router on signing up
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Newbury
(@PuddlesOnTour) reported
@VodafoneUK Please can I connect the magic this christmas. @bt_uk have really exhausted by energies. I need the original "personal" services of a supplier wanting a customer. Not just treated like DIRT
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Prints Charming
(@PrintsCharm_UK) reported
@VodafoneUK horrendous customer service. Trying to make a complaint and getting passed around and left on silent hold for 15 mins at a time. I’ve spoken to 4 different staff members this morning and all sound like they are half asleep.
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Bryce Beeston
(@btbeeston) reported
@VodafoneUK Getting through wasn't the problem, ok it took a while, but then getting disconnected whilst talking to someone and having to call back and wait another 45 minutes just to get cut off while talking to the second person!
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Riyaz Shaikh
(@riyazas) reported
@VodafoneUK (part 2) ....when we went to collect it after a 15 mile drive, we got turned away because we didn't have an order no, we rang customer service again to get an order no before the shop closed at 3 instead we had an advisor on the phone for 1hour & 10 mins and he failed
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Mandymoooo
(@Maandymoo) reported
@VodafoneUK has the worst customer service and tech support I have ever dealt with. Do not take out a contract with them #AppleWatch #applewatchseries6 #iphone
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Bruna
(@BrunaD_Ramos) reported
@VodafoneUK SHAME SHAME SHAME - I’ve just spent 1 hour with a guy named Israr on your customer chat and he LEFT THE CHAT without answering my question!!!!!
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Roo Stewart
(@roostewartmusic) reported
.@VodafoneUK 20 mins waiting for an online chat, who then recommends phoning; 40 mins waiting for a customer service representative on the phone, then when the call is put through to a person, they immediately disconnect the call. You must do better than this.
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Ray Bacchus
(@rayb247) reported
@VodafoneUK super peeved with your service ,can’t get through to insure my car,can’t get trough,call you request call back and they call but cannot hear me 😡😡😡😡😡😡😡
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Ll6eya
(@ll6eya) reported
@VodafoneUK DAY2: trying to get help 😫 very frustrating I CANT RECEIVE TEXTS. I want to speak to someone. All Vodafone numbers Im trying say “click the link in the text you’ve sent” I CANT RECEIVE TEXTS!!! I provided info via DM but social media team ignoring DMs since yesterday
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Will Da Force
(@WilberDaForce) reported
Is it possible to actually speak to any of the big mobile companies on the phone? It's practically impossible to speak to @VodafoneUK - but i don't know if that is normal currently or whether they are particularly bad?