Vodafone Outage Report in Bonnyrigg, Midlothian, Scotland
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E-mailProblems in the last 24 hours in Bonnyrigg, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Bonnyrigg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (54%)
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Phone (26%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Bonnyrigg, Midlothian, Scotland
The most recent Vodafone outage reports came from the following cities: Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Phone | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet |
Community Discussion
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Vodafone Issues Reports Near Bonnyrigg, Scotland
Latest outage, problems and issue reports in Bonnyrigg and nearby locations:
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Derek Minto
(@DerekMinto) reported
from
Bonnyrigg, Scotland
@VodafoneUK can’t access my Vodafone , the service I am receiving is so poor been waiting 6 weeks for network unlock code , still noting
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Jings, it’s Wag! #FBSI
(@TotalWag) reported
from
Edinburgh, Scotland
Hey @vodafoneUK why is it impossible to change my address on your site? Phone app, website and online assistant all fail. This should be simple. Get it sorted!
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Michael Russell
(@Feorlean) reported
from
Edinburgh, Scotland
What does it take to make @VodafoneUK & @O2 wake up to their responsibilities to rural customers? Knapdale & Jura had complete outage from 7/10 to 21/10 and now off again from 27/10 . Area is w/o terrestrial internet but the mobile companies are paying no attention.
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Rachael Santangelo
(@Glam_Rach) reported
from
Edinburgh, Scotland
@VodafoneUK @magentawillow @VodafoneUK there are problems uk wide... I'm Edinburgh. Maybe it would be helpful if all your operatives knew this rather than some explaining that and some suggesting DMs
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Library Cat
(@edinlibrarycat) reported
from
Edinburgh, Scotland
@VodafoneUK were quick enough to sell her the deal (which they’re now saying didn’t exist) and sign her up to a new contract. Now when she spends her incredibly precious free time sorting out (their) problem everybody hot-potatoes her query. /2
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Michaela🎃Turner
(@Michaela_v89) reported
from
Edinburgh, Scotland
@VodafoneUK I have messaged but after 3 hours on the phone today, over 10 hours this month on top of that and a lot of personal stress due to your customer service I would be surprised if anything is fixed
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Michaela🎃Turner
(@Michaela_v89) reported
from
Edinburgh, Scotland
@VodafoneUK @trustedreviews How?!? I have had an issue for over a month and no one can help me, it’s so messed up you can’t even understand your mistakes to untangle it to let me even leave! 🤯
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@VodafoneUK unbelievably bad customer services. Waiting to speak to someone for 40 minutes and gave up and tried the chat option they text me a link to. Over 1 hour on chat to be told I need to call. 1hour 45 mins later I get through to someone WHO HUNG UP ON ME absolutely fuming
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Martina.
(@martibiro) reported
from
Edinburgh, Scotland
Is it me or @VodafoneUK is not working? #Vodafonedown
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@corriganscott1 @VodafoneUK @Ofcom Doesn’t work as more than 1 number on the account. Got cut off again shortly after they sent the code. Was allegedly being transferred to s as manager. Formal complaint being submitted
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Hong Kong Harry
(@Harry1Kong) reported
from
Edinburgh, Scotland
@VodafoneUK I cannot believe I have signed up a new contract and I am experiencing the usual incompetent customer service
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Michael Russell
(@Feorlean) reported
from
Edinburgh, Scotland
@VodafoneUK @O2 I am the MSP for Argyll & Bute and my office has been in regular touch with you about this problem on behalf of my constituents. You have a range of complaints - look at the emails & tweets from @GaynorJSimpson for example. Please act and on them w/o delay.
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Zoë Berry
(@Zoelovespirates) reported
from
Edinburgh, Scotland
@VodafoneUK hi I have a problem with my phone. I thought I had renewed my contract but I had someone taken out a 2nd one. This caused 3 hours of phone chat and the only ‘solution’ available to me was to cancel my contract for the 2nd phone and have a pay as you go one 1/2
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
This is a joke. Cut off for the 2nd time on webchat after waiting 2 HOURS !!!! all I’m trying to do is help my mother in law get a blooming PAC Code @VodafoneUK @Ofcom over 5 hours we’ve been at this now #vodafonenightmare
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Matt Kilcoyne 😄
(@MRJKilcoyne) reported
from
Edinburgh, Scotland
@matthewlesh @VodafoneUK Matt, I'm sorry to hear this has ruined your day. As someone with colleagues that use @VodafoneUK I'm worried at this shocking service. May have to tell them to use another company!
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Stu Pardoe
(@StuPardoe) reported
from
Edinburgh, Scotland
@VodafoneUK might give me the best signal in my area versus competitors, but they are hands down the WORST company to deal with if you have an issue.
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Lisa Morton
(@lisa_r_morton) reported
from
Edinburgh, Scotland
@VodafoneUK That won't help unfortunately as he will need an advocate present to make sure he doesn't get taken advantage of. From experience That is what the Vodafone team will do if they are not supervised by an advocate. This is the second time the shop in Bishop's Stortford has done this
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Lisa Morton
(@lisa_r_morton) reported
from
Edinburgh, Scotland
@VodafoneUK Thank you. Unfortunately the contract is more than 14 days old and the vulnerable person needs someone else to be able to see that details of the account and help sorted it out. Leaving them to deal with Vodafone sales staff is what has caused this problem
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Louise Gatti
(@louise295) reported
from
Musselburgh, Scotland
@D197878 @CiCi_Coleman @VodafoneUK I haven’t had any issues either. Always found them really good.
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@VodafoneUK After almost 6 hours of appalling customer service, they were finally able to get one BUT WAS THEN CUT OFF AGAIN when the chat was transferred to a manager to deal with the complaint. Despite them being aware of the issues; never even bothered to text or call back
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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BK
(@BarretK) reported
@VodafoneUK my mobile internet has been consistently slow and I can’t get through to an operator. Can someone contact me please?
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Kay 🏳️⚧️🏳️🌈 #JohnsonOut #ToriesOut
(@kay1773) reported
@GeorgeMonbiot @VodafoneUK That’s awful, I’m so sorry George. I once made the terrible mistake of having a contract with Vodafone, they are a truly awful company, it put me off them for life.
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Chris Stern
(@Dreadnought28) reported
@VodafoneUK @GeorgeMonbiot Up you pop! What a pathetic response. Guidance? How about staff who just do it for the family of the bereaved. Glad I’m not with you and never will be.
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bobby
(@bobstar1701) reported
@GeorgeMonbiot @VodafoneUK Horrific experience George condolences Vodafone are atrocious when it comes to customer service I nearly lost a Morgage due to Vodafone’s thuggish behaviour
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Nicola Syms
(@NicolaSyms) reported
@VodafoneUK @GeorgeMonbiot But confused how this is any different to what the customer has already done? He’s spoken with an advisor and they were rude and didn’t resolve the issue!
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SCP Photography
(@scpphotography_) reported
@VodafoneUK 90 minutes on hold to a USA number in a dire emergency has cost me £279!!! An absolute refusal to remove this charge from my account amidst a cost of living crisis. Not an ounce of care or understanding for my situation. Disgusted and saddened..
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Dancer in the Void🕷
(@Cabbidges) reported
@GeorgeMonbiot @VodafoneUK This is standard for bereaved. I went through a similar mire and the companies that did it will never EVER get my business.
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グリーンさん
(@timbhoy1) reported
from
Cambuslang, Scotland
@GeorgeMonbiot @VodafoneUK Talk talk are no different, we tried to cancel my mothers account for almost two years I eventually stopped the DD. I know they run a business but their customer care/credit controllers don’t believe your parent has died, it’s pay us or we put you to debt collection.
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Tim Gray
(@messagewords) reported
@GeorgeMonbiot @VodafoneUK Sympathies. You might get a better result if you're able to take a death certificate into a shop, if they have such things. That's what I did for my mum, with another network. It took 20 mins on the phone to be told that was the way to do it. Not what you need at such times.
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George Monbiot
(@GeorgeMonbiot) reported
4 months after my mother passed away, @VodafoneUK still won't cancel her account. Our calls, when we finally get through, have been met with extreme rudeness and aggression, and demands that my frail, confused father answers impossible, irrelevant questions. But it gets worse ...