Vodafone outages and service status in Bonnyrigg, Scotland

Problems in the last 24 hours in Bonnyrigg, Scotland

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Bonnyrigg, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bonnyrigg, Scotland

The most recent Vodafone outage reports came from the following cities: Edinburgh.

City	Problem Type	Report Time
Edinburgh	Internet	3 days ago
Edinburgh	Internet	2 months ago
Edinburgh	Internet	4 months ago
Edinburgh	Internet	4 months ago
Edinburgh	Internet	4 months ago
Edinburgh	Phone	5 months ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Bonnyrigg, Scotland

Latest outage, problems and issue reports in Bonnyrigg and nearby locations:

• 
  Marco Di Vito (@MDivito81) reported 1 minute ago from Kirkliston, Scotland

  @VodafoneUK Other people on Vodafone having the same issues. Initially thought it was myself and my wife but it appears there is many more in the village

• 
  Rachael Santangelo (@Glam_Rach) reported 3 minutes ago from Edinburgh, Scotland

  @JohnMas33998248 @mcguireonfire @GooglePlay @HuaweiUK @VodafoneUK @Android @HuaweiMobileUK I think you might be right.... @VodafoneUK any idea why only your P20 users are having problems with @GooglePlay

• 
  Zoë Berry (@Zoelovespirates) reported 6 minutes ago from Edinburgh, Scotland

  @VodafoneUK 2/2 on my original number. It’s only day 1 and it’s already a nightmare. I need a normal contract. I can’t operate my business like this. Please can someone help?

• 
  Catherine Gillon (@CatherineGillon) reported 9 minutes ago from Edinburgh, Scotland

  @VodafoneUK now stood for 35 mins in the gyle store waiting to pick up my new phone. 3 staff who have been with same customer since I got here. Not good enough. People behind just left to go to carphone warehouse.

• 
  Christina Naismith (@ChristinaNaismi) reported 11 minutes ago from Edinburgh, Scotland

  Dear @VodafoneUK when do you think you might respond to my complaint submitted in Jan 20 about your most awful customer service and followed by letter to your CEO - no acknowledgement & no response to my account being locked by you since 9 Nov 19! @MoneyTelegraph @BBCRadio4

• 
  Cloud Dance Festival (@clouddancefest) reported 12 minutes ago from Edinburgh, Scotland

  @VodafoneUK No, mansplaining is always offensive, and Voda’s two-stage authentication is sufficient so this level of id proof is beyond reasonable. Then again, so is charging customers and not providing a signal ever 🤣

• 
  Demi Morton (@demimortonxx) reported 13 minutes ago from Edinburgh, Scotland

  @VodafoneUK are the worst company & their customer service is a joke😤😤

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿King of Rock🏴󠁧󠁢󠁳󠁣󠁴󠁿⭐⭐🇦🇹 (@HighlandLoon) reported 19 minutes ago from Edinburgh, Scotland

  @VodafoneUK what's going on with your 4G service in Edinburgh. Its been coming and going for a couple of hours.

• 
  Julia 🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿🇩🇪 (@Scotkraut) reported 26 minutes ago from Edinburgh, Scotland

  @VodafoneUK Thanks Ryan, as a Vodafone customer I am aware of that great offer, but I was wondering if there was something that could be offered to potential non Vodafone customers and/or non data customers. (We’re talking about senior citizens who might only have a basic mobile phone)

• 
  Charlotte L. 🏳️‍🌈 (@lotternine) reported 28 minutes ago from Edinburgh, Scotland

  Hi @VodafoneUK , my data connection here has been particularly screwy and unusable the last few days, are you aware of any issues?

• 
  Brian Thomas (@brian6211) reported 32 minutes ago from Edinburgh, Scotland

  This is a joke. Cut off for the 2nd time on webchat after waiting 2 HOURS !!!! all I’m trying to do is help my mother in law get a blooming PAC Code @VodafoneUK @Ofcom over 5 hours we’ve been at this now #vodafonenightmare

• 
  Lisa 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 (@BrownScotmonkee) reported 33 minutes ago from Edinburgh, Scotland

  @VodafoneUK absolutely no signal at my home address for the last few weeks. I pay a ridiculous amount for my contract phone and shouldn't have to rely on WiFi calling!

• 
  Paul Cain (@Paul_Fledge) reported 36 minutes ago from Edinburgh, Scotland

  @VodafoneUK Hadouken - Bad Signal 🎼 “Don't leave me my voice mail, please!” 🎼

• 
  Lisa Morton (@lisa_r_morton) reported 39 minutes ago from Edinburgh, Scotland

  @VodafoneUK That won't help unfortunately as he will need an advocate present to make sure he doesn't get taken advantage of. From experience That is what the Vodafone team will do if they are not supervised by an advocate. This is the second time the shop in Bishop's Stortford has done this

• 
  Martina. (@martibiro) reported 42 minutes ago from Edinburgh, Scotland

  Is it me or @VodafoneUK is not working? #Vodafonedown

• 
  Carrie Rennie (@whatsupdoch) reported 43 minutes ago from Edinburgh, Scotland

  @VodafoneUK I would love to see ear pods for the iPhone as I’ve never had them and sick of getting tangled in the wires🤣 @pinkprincesskap

• 
  Nicola L Dunn (@NicolaLDunn) reported 43 minutes ago from Edinburgh, Scotland

  @VodafoneUK not impressed that I have to wait until day after contract finishes to change to sim only. I’ve been a customer for over 20 years never get great deals (have 2 accs with you!) poor customer care #noloyalty

• 
  Louise Gatti (@louise295) reported 51 minutes ago from Musselburgh, Scotland

  @D197878 @CiCi_Coleman @VodafoneUK I haven’t had any issues either. Always found them really good.

• 
  Michael Russell (@Feorlean) reported 51 minutes ago from Edinburgh, Scotland

  What does it take to make @VodafoneUK & @O2 wake up to their responsibilities to rural customers? Knapdale & Jura had complete outage from 7/10 to 21/10 and now off again from 27/10 . Area is w/o terrestrial internet but the mobile companies are paying no attention.

• 
  Michaela Turner (@Michaela_v89) reported 52 minutes ago from Edinburgh, Scotland

  @VodafoneUK you took my phone over 2 weeks ago to do a battery refresh, sent it back after not doing anything, asked me to go in store to do it again was promised 4 days fix & that the holiday wouldn’t matter 7 days ago… now no one can tell me where it is! Help

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Or Sassur (@Orsassur2) reported 7 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  Danny B (@DannyBee595) reported 8 minutes ago

  I've had such a frustrating experience upgrading with @VodafoneUK , I wish I hadn't bothered. The bloatware on the Honor Magic V6 is already horrendous, but then I have to contend with pre-ticked boxes to install even more of the crap in "Vodafone Appbox"... which can't be skipped or closed. So I've had to go through 3 (full) screens of apps which nobody wants and had to untick the apps which Vodafone conveniently (and sneakily) ticked on my behalf. This is a great way to ruin the arrival of a new phone, which should be a positive experience. My mood is already frustrated from this, that's before I even start to uninstall all the other crap that HONOR put on their phones. I remember the pain I felt when I got my last phone trying to get rid of the Vodafone bloatware, but 3 years on it is so much worse now. NOBODY WANTS THIS JUNK. You're ruining the experience of what is meant to be your main product/service. Poor show.

• 
  This Brown Geek (@thisbrowngeek) reported 8 minutes ago

  @ZiaYusufUK Literally called everyone I know who is on @VodafoneUK and told them what’s happening - they ALL want to cancel. Get fcked @vodafone 🖕🏼

• 
  Chekeeuk (@chekeeuk) reported 10 minutes ago

  @FreedomMatty @Iromg @VodafoneUK I've already cancelled mine. Bloody check of them. If they can afford to give free give aways, why not concentrate on the customer base that they have here (what with the cost of living) rather than people who rock up uninvited!

• 
  Alvin (@Alvin83605954) reported 11 minutes ago

  @VodafoneUK you will never get my custom again. It is totally unacceptable to be giving free SIM cards to people who break into this country illegally.

• 
  roberitno (@roberitno26325) reported 13 minutes ago

  @VodafoneUK must be the worst internet I’ve ever had … stay away from them . Shockers

• 
  lizrichards24 (@SonyRichards4) reported 14 minutes ago

  @VodafoneUK I need some help.

• 
  AFCDavid (@DaveP701) reported 17 minutes ago

  @BasedMillwallGB @VodafoneUK I’m cancelling. This is awful.

• 
  KateOnX 🇬🇧 (@K8onX) reported 20 minutes ago

  @Telegraph @VodafoneUK is this correct? I’m a customer of over 25 years, considering cancelling my contract with you.

• 
  Mike Wood (@mikewooduk) reported 20 minutes ago

  @VodafoneUK @ThreeUK So 3 customer popped into Vodafone as your store closure notes you can find 3 at Vodafone. Unable to upgrade, cancel or discuss accounts. Confirmed with several stores. This is definitely a breach not everyone wants to speak to cust service on the phone...