Vodafone Outage Report in Balerno, Edinburgh, Scotland
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Balerno, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Balerno and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (25%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Balerno, Edinburgh, Scotland
The most recent Vodafone outage reports came from the following cities: Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Phone | |
| Livingston |
Internet | |
| Edinburgh |
Internet |
Community Discussion
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Vodafone Issues Reports Near Balerno, Scotland
Latest outage, problems and issue reports in Balerno and nearby locations:
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Matteo Doni 🇬🇧
(@Todoleo) reported
from
Edinburgh, Scotland
@VodafoneUK Why did you let me order the service in the first place? Why wasn't I informed about the cancellation of the order? Why wasn't I informed about the cancelled installation appointment?
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Michael Russell
(@Feorlean) reported
from
Edinburgh, Scotland
What does it take to make @VodafoneUK & @O2 wake up to their responsibilities to rural customers? Knapdale & Jura had complete outage from 7/10 to 21/10 and now off again from 27/10 . Area is w/o terrestrial internet but the mobile companies are paying no attention.
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Zoë Berry
(@Zoelovespirates) reported
from
Edinburgh, Scotland
@VodafoneUK hi I have a problem with my phone. I thought I had renewed my contract but I had someone taken out a 2nd one. This caused 3 hours of phone chat and the only ‘solution’ available to me was to cancel my contract for the 2nd phone and have a pay as you go one 1/2
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Lisa Morton
(@lisa_r_morton) reported
from
Edinburgh, Scotland
@VodafoneUK That won't help unfortunately as he will need an advocate present to make sure he doesn't get taken advantage of. From experience That is what the Vodafone team will do if they are not supervised by an advocate. This is the second time the shop in Bishop's Stortford has done this
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Dalmeny Cars
(@dalmenycars) reported
from
Kirkliston, Scotland
@VodafoneUK can you help me please are Vodaphone systems down at the moment as I have 4 business phones as they won’t dial out they say call failed I can’t even call 191
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Honeypenny
(@MissHoneypenny) reported
from
Edinburgh, Scotland
@VodafoneUK any fibre issues you know about in Edinburgh just now? Mine just died completely.
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Hong Kong Harry
(@Harry1Kong) reported
from
Edinburgh, Scotland
@VodafoneUK I cannot believe I have signed up a new contract and I am experiencing the usual incompetent customer service
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@VodafoneUK unbelievably bad customer services. Waiting to speak to someone for 40 minutes and gave up and tried the chat option they text me a link to. Over 1 hour on chat to be told I need to call. 1hour 45 mins later I get through to someone WHO HUNG UP ON ME absolutely fuming
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@corriganscott1 @VodafoneUK @Ofcom Doesn’t work as more than 1 number on the account. Got cut off again shortly after they sent the code. Was allegedly being transferred to s as manager. Formal complaint being submitted
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Lisa Morton
(@lisa_r_morton) reported
from
Edinburgh, Scotland
@VodafoneUK Thank you. Unfortunately the contract is more than 14 days old and the vulnerable person needs someone else to be able to see that details of the account and help sorted it out. Leaving them to deal with Vodafone sales staff is what has caused this problem
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
This is a joke. Cut off for the 2nd time on webchat after waiting 2 HOURS !!!! all I’m trying to do is help my mother in law get a blooming PAC Code @VodafoneUK @Ofcom over 5 hours we’ve been at this now #vodafonenightmare
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Zoë Berry
(@Zoelovespirates) reported
from
Edinburgh, Scotland
@VodafoneUK 2/2 on my original number. It’s only day 1 and it’s already a nightmare. I need a normal contract. I can’t operate my business like this. Please can someone help?
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Louise Gatti
(@louise295) reported
from
Musselburgh, Scotland
@D197878 @CiCi_Coleman @VodafoneUK I haven’t had any issues either. Always found them really good.
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Stu Pardoe
(@StuPardoe) reported
from
Edinburgh, Scotland
@VodafoneUK might give me the best signal in my area versus competitors, but they are hands down the WORST company to deal with if you have an issue.
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@VodafoneUK After almost 6 hours of appalling customer service, they were finally able to get one BUT WAS THEN CUT OFF AGAIN when the chat was transferred to a manager to deal with the complaint. Despite them being aware of the issues; never even bothered to text or call back
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Audrey Clark
(@Auds_Clark) reported
from
Bo’ness, Scotland
@VodafoneUK I’ve just activated my replacement sim but think my number may still be blocked as I lost my old phone. I’m not able to make any calls. Can you help please?
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Michael Russell
(@Feorlean) reported
from
Edinburgh, Scotland
@VodafoneUK @O2 I am the MSP for Argyll & Bute and my office has been in regular touch with you about this problem on behalf of my constituents. You have a range of complaints - look at the emails & tweets from @GaynorJSimpson for example. Please act and on them w/o delay.
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Library Cat
(@edinlibrarycat) reported
from
Edinburgh, Scotland
@VodafoneUK were quick enough to sell her the deal (which they’re now saying didn’t exist) and sign her up to a new contract. Now when she spends her incredibly precious free time sorting out (their) problem everybody hot-potatoes her query. /2
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Matteo Doni 🇬🇧
(@Todoleo) reported
from
Edinburgh, Scotland
@VodafoneUK According to Katie (who called me) I won't be able to have the service until CityFibre wire the service shaft inside my building. I'm very upset as I took an afternoon off work for the installation and had no communication from Vodafone about the cancellation of my service. 1/2
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Derek Minto
(@DerekMinto) reported
from
Bonnyrigg, Scotland
@VodafoneUK can’t access my Vodafone , the service I am receiving is so poor been waiting 6 weeks for network unlock code , still noting
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Bit Trip Stroller
(@Somedigits) reported
@VodafoneUK I've tried, with no success again. I feel like my only course of action left, after having 4 different advisors hang up the phone today alone, is to contact my Ombudsman, as Vodafone has shown no interest in actually resolving the issue.
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Emma 🧡
(@Emma_Campaigner) reported
@VodafoneUK I've tried to message but no options appear when it says 'select option below'. Have tried the virtual assistant on the app and run through all recommended trouble shooting....
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Emma 🧡
(@Emma_Campaigner) reported
And now no service. Happy Christmas @VodafoneUK just what I needed.
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Lengest
(@Lengest1) reported
@VodafoneUK The London Eye - apparently coming down in 2028 😓#ElfAndSeek
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Iona ☀️
(@Iona169) reported
40 minutes I’ve been on live chat help with @VodafoneUK and they’ve sent about 3 messages
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Bridget1918
(@linzi2018) reported
@VodafoneUK your engineers not turned up for second time! And over a hour to get through to someone& then get cut off! Lost another days wages now. What a **** show. Post out on money I could have spent on 5month year old baby!
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a humorously-shaped potato
(@bl0ke) reported
@VodafoneUK Transfer of Ownership team say different things (or just hang up) depending who you speak to. NOW they're saying there's an outstanding balance (on monthly contracts with unlimited minutes, for a SIM that isn't even in a phone).
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shirley.kinley
(@shirleykinley1) reported
@VodafoneUK I upgraded to fibre taking my landline no. with me. For 6wks I got 93MBPS instead of 900 & lost my landline. After calls & web chats I’m told I can’t divert landline to my mobile & a mgr tried to fob me off with £10 compensation! I’m disgusted with yr customer service
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Dylan 🏴
(@seiont) reported
@VodafoneUK I have been trying to pay you for several weeks, and for three hours today and have ‘met’ lovely people in India, South Africa, and yet still I cannot make a payment. Surely not ideal for a communications company? Please help. I’m in the uk. This should be simple?
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Abu Shahjahan
(@abushahjahan) reported
@VodafoneUK why do I have to talk to your customer service team to ask for a PAC? @Ofcom