Vodafone Outage Report in Balerno, Edinburgh, Scotland
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E-mailProblems in the last 24 hours in Balerno, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Balerno and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (51%)
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Phone (31%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Balerno, Edinburgh, Scotland
The most recent Vodafone outage reports came from the following cities: Edinburgh, Dalkeith and Livingston.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Phone | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Wi-fi | |
| Dalkeith |
Phone | |
| Livingston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Balerno, Scotland
Latest outage, problems and issue reports in Balerno and nearby locations:
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Michael Russell
(@Feorlean) reported
from
Edinburgh, Scotland
What does it take to make @VodafoneUK & @O2 wake up to their responsibilities to rural customers? Knapdale & Jura had complete outage from 7/10 to 21/10 and now off again from 27/10 . Area is w/o terrestrial internet but the mobile companies are paying no attention.
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@VodafoneUK After almost 6 hours of appalling customer service, they were finally able to get one BUT WAS THEN CUT OFF AGAIN when the chat was transferred to a manager to deal with the complaint. Despite them being aware of the issues; never even bothered to text or call back
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Matteo Doni 🇬🇧
(@Todoleo) reported
from
Edinburgh, Scotland
@VodafoneUK According to Katie (who called me) I won't be able to have the service until CityFibre wire the service shaft inside my building. I'm very upset as I took an afternoon off work for the installation and had no communication from Vodafone about the cancellation of my service. 1/2
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@VodafoneUK unbelievably bad customer services. Waiting to speak to someone for 40 minutes and gave up and tried the chat option they text me a link to. Over 1 hour on chat to be told I need to call. 1hour 45 mins later I get through to someone WHO HUNG UP ON ME absolutely fuming
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Library Cat
(@edinlibrarycat) reported
from
Edinburgh, Scotland
@VodafoneUK were quick enough to sell her the deal (which they’re now saying didn’t exist) and sign her up to a new contract. Now when she spends her incredibly precious free time sorting out (their) problem everybody hot-potatoes her query. /2
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Lisa Morton
(@lisa_r_morton) reported
from
Edinburgh, Scotland
@VodafoneUK Thank you. Unfortunately the contract is more than 14 days old and the vulnerable person needs someone else to be able to see that details of the account and help sorted it out. Leaving them to deal with Vodafone sales staff is what has caused this problem
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Hong Kong Harry
(@Harry1Kong) reported
from
Edinburgh, Scotland
@VodafoneUK I cannot believe I have signed up a new contract and I am experiencing the usual incompetent customer service
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@corriganscott1 @VodafoneUK @Ofcom Doesn’t work as more than 1 number on the account. Got cut off again shortly after they sent the code. Was allegedly being transferred to s as manager. Formal complaint being submitted
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
This is a joke. Cut off for the 2nd time on webchat after waiting 2 HOURS !!!! all I’m trying to do is help my mother in law get a blooming PAC Code @VodafoneUK @Ofcom over 5 hours we’ve been at this now #vodafonenightmare
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Zoë Berry
(@Zoelovespirates) reported
from
Edinburgh, Scotland
@VodafoneUK hi I have a problem with my phone. I thought I had renewed my contract but I had someone taken out a 2nd one. This caused 3 hours of phone chat and the only ‘solution’ available to me was to cancel my contract for the 2nd phone and have a pay as you go one 1/2
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Derek Minto
(@DerekMinto) reported
from
Bonnyrigg, Scotland
@VodafoneUK can’t access my Vodafone , the service I am receiving is so poor been waiting 6 weeks for network unlock code , still noting
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Dalmeny Cars
(@dalmenycars) reported
from
Kirkliston, Scotland
@VodafoneUK can you help me please are Vodaphone systems down at the moment as I have 4 business phones as they won’t dial out they say call failed I can’t even call 191
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Matteo Doni 🇬🇧
(@Todoleo) reported
from
Edinburgh, Scotland
@VodafoneUK Why did you let me order the service in the first place? Why wasn't I informed about the cancellation of the order? Why wasn't I informed about the cancelled installation appointment?
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Zoë Berry
(@Zoelovespirates) reported
from
Edinburgh, Scotland
@VodafoneUK 2/2 on my original number. It’s only day 1 and it’s already a nightmare. I need a normal contract. I can’t operate my business like this. Please can someone help?
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Louise Gatti
(@louise295) reported
from
Musselburgh, Scotland
@D197878 @CiCi_Coleman @VodafoneUK I haven’t had any issues either. Always found them really good.
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Audrey Clark
(@Auds_Clark) reported
from
Bo’ness, Scotland
@VodafoneUK I’ve just activated my replacement sim but think my number may still be blocked as I lost my old phone. I’m not able to make any calls. Can you help please?
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Michael Russell
(@Feorlean) reported
from
Edinburgh, Scotland
@VodafoneUK @O2 I am the MSP for Argyll & Bute and my office has been in regular touch with you about this problem on behalf of my constituents. You have a range of complaints - look at the emails & tweets from @GaynorJSimpson for example. Please act and on them w/o delay.
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Lisa Morton
(@lisa_r_morton) reported
from
Edinburgh, Scotland
@VodafoneUK That won't help unfortunately as he will need an advocate present to make sure he doesn't get taken advantage of. From experience That is what the Vodafone team will do if they are not supervised by an advocate. This is the second time the shop in Bishop's Stortford has done this
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Stu Pardoe
(@StuPardoe) reported
from
Edinburgh, Scotland
@VodafoneUK might give me the best signal in my area versus competitors, but they are hands down the WORST company to deal with if you have an issue.
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Honeypenny
(@MissHoneypenny) reported
from
Edinburgh, Scotland
@VodafoneUK any fibre issues you know about in Edinburgh just now? Mine just died completely.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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vishnu chundi
(@vetti439) reported
@VodafoneUK Not yet. Can I call this number from abroad using my uk@vodafone mobile? If there is an email to cancel my account then it would make Life so much easier
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em_3489 🏳️🌈
(@em_3489) reported
@VodafoneUK any chance I can get some help with your app? I’ve been receiving the same 4300 error code for a couple of months now and I’m unable to log in! Will take me to the enter my pin page and then just give me the error! Driving me crazy now 🤯
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Gary Lucy
(@Gary_Lucy) reported
@VodafoneUK home broadband...maybe consider scaling back the millions of £ you invest in advertising / promoting how fast your home broadband is when you repeatedly fail to deliver any service to customers. Months of excuses and still no internet (fast or slow) simply appalling
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Craig ♌
(@_craigy190) reported
@VodafoneUK this is getting ridiculous now... I've been trying to get a STAC code for a week now... Can never get through! You disconnect Chat, your team are never available at any time of the day or night... I have the proof I've tried to be reasonable. Cancel Direct Debit?
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Mr. Yaldaz
(@thebritishturk) reported
@VodafoneUK you strive for nothing. It took my two hours to talk to your guys and they have no competence to solve even a problem. seriously I have had the worst experience with you guys tonight. You should keep learning though. But I don't believe you strive to be better!
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Tmb Bat
(@TmbBat) reported
@VodafoneUK broadband been down for hours is there a known outage?
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Nathan Hockley
(@hockley_nathan) reported
@VOXI_UK @VodafoneUK 17 Hours into 'simple' customer service, having been left of read for 12 hours now. At what point can I go to trading standards...
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Edd Withers
(@eddwithers) reported
@VodafoneUK THREE TIMES - that’s how many times I spoke to you to cancel my order; this morning I’m told it’s being delivered by DPD. What a shambles you are.
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Nathan Hockley
(@hockley_nathan) reported
@VOXI_UK @VodafoneUK Once again DURING customer service I have been left without support for another HOUR. 4 1/2 hours to sort out my account is simply unacceptable!
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Dipika
(@icygirluk) reported
@VodafoneUK @Ofcom @VodafoneGroup If you can see I have been messaging yourselves since yesterday and speaking to your technical team for the last 6 months. Yet there has been no resolution.