Vodafone outages and service status in Fakenham, England

Problems in the last 24 hours in Fakenham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Fakenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Fakenham, England

Latest outage, problems and issue reports in Fakenham and nearby locations:

• 
  Christine Armstrong (@christinearm) reported 8 minutes ago from Swanton Novers, England

  @VodafoneUK Before I start to investigate and phone etc can you tell me if you are having problems with Vodafone Sure Signal today. Mine not working at all.

• 
  2posh2pitch (@2posh2pitch) reported 40 minutes ago from Burnham Deepdale, England

  @VodafoneUK No one has contacted me regarding my voucher. It’s been over 3 months now. I’m very disappointed and fed up of always chasing Vodafone’s problems. @BBCWatchdog I have already submitteda complaint to @financialombuds

• 
  Cath Edge (@BigBlueSkyLive) reported 54 minutes ago from Wells-next-the-Sea, England

  Really struggling to keep my cool with @VodafoneUK every time I call I get a different person, a different answer and NO solution and all treating me like an idiot #havetotallylostit

• 
  Fifty Foot Line. (@Barry__Russell) reported 54 minutes ago from Gayton, England

  @OpenreachHelp having continued problems with our internet. Please help. Recently moved to @VodafoneUK home BB & no internet. 😟 Suspect possible external line/box issue rather than internal. Thank you.

• 
  Mark Frary🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@FraryMark) reported 59 minutes ago from Hempton, England

  @VodafoneUK If I’m trying to send an email ,or search for parts ,etc . If I loose 4G . There’s no chance of it working on 3G. I’ve learnt 2 places right down the yard where the sprayer fills up we get 4G. How will 2G /3G help with calls etc

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ReformYorkshire (@ReformYorkshire) reported 3 minutes ago

  @MinistryofWit @VodafoneUK Yes, **** vodaphone, will not be renewing my contract.

• 
  Mr Crypto Project Manager (@Benson93077859) reported 4 minutes ago

  @VodafoneUK been with Vodafone 12+ years, I just wasted hours on the phone to their support because I get intermittent coverage at both of my properties & it’s getting worse, yet I’m paying 100% of the bill only to be told it’s tough & they are sorry! Absolute joke, moving to EE

• 
  FILMCOLLECTOR16 (@filmcollector16) reported 6 minutes ago

  @NileGardiner @VodafoneUK Everyone today CANCEL your Vodafone contract in or out. If we did something they can withdraw their service so can we!

• 
  Vodafone Group (@VodafoneGroup) reported 11 minutes ago

  @priyeshpatil Hi Priyesh, we're sorry to hear this. You've reached out to our corporate account, unfortunately we're unable to handle customer enquiries like this here. If you are based in the UK, please reach out to @VodafoneUK on Facebook or Instagram, who will be happy to help.

• 
  ❌ David Taylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧❌ (@Taylod61) reported 12 minutes ago

  Another day fighting with @VodafoneUK to get a constant 4G signal. Why are these phone comp allowed to provide such a poor service and still charge for it @Ofcom

• 
  Slm Yldz (@selimgncr) reported 15 minutes ago

  @VodafoneGroup I am filing a formal consumer complaint on Monday. I expect Vodafone to provide evidence of when, how and by whom this cancellation was authorised.@Vodafone @VodafoneUK Please investigate.

• 
  Or Sassur (@Orsassur2) reported 15 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  Mike Wood (@mikewooduk) reported 18 minutes ago

  @VodafoneUK @ThreeUK So 3 customer popped into Vodafone as your store closure notes you can find 3 at Vodafone. Unable to upgrade, cancel or discuss accounts. Confirmed with several stores. This is definitely a breach not everyone wants to speak to cust service on the phone...

• 
  Hal Apeno (@chilliholic) reported 25 minutes ago

  @Iromg @VodafoneUK Well done Mike. As well as cancelling support to my fave charity The Salvation army for the same reason I also no longer donate to the RNLI for obvious reasons. I live on the S. Coast but I discovered that all funds collected are returned to the centre for re-distribution.

• 
  StraightTalker50 (@talker50) reported 30 minutes ago

  @GBNEWS Well @VodafoneUK , has not a single person in your organisation taken any notice of how much the support for the RNLI has gone down because of helping the illegas, don't be surprised when you get the same response.