Vodafone outages and service status in Swanton Novers, England

Problems in the last 24 hours in Swanton Novers, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Swanton Novers, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Swanton Novers, England

Latest outage, problems and issue reports in Swanton Novers and nearby locations:

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  Mark Frary🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@FraryMark) reported 6 minutes ago from Hempton, England

  @VodafoneUK If I’m trying to send an email ,or search for parts ,etc . If I loose 4G . There’s no chance of it working on 3G. I’ve learnt 2 places right down the yard where the sprayer fills up we get 4G. How will 2G /3G help with calls etc

• 
  Cath Edge (@BigBlueSkyLive) reported 8 minutes ago from Wells-next-the-Sea, England

  Really struggling to keep my cool with @VodafoneUK every time I call I get a different person, a different answer and NO solution and all treating me like an idiot #havetotallylostit

• 
  Julie Meikle 🧍🏼 xxx🧍🏾‍♀️🏴󠁧󠁢󠁳󠁣󠁴󠁿 🌈 (@juliesmaddogs) reported 10 minutes ago from West Runton, England

  @VodafoneUK you have not replied to my query first lodged a month ago. Your service is abysmal.

• 
  💖 Jemma 💖 (@MummaJem) reported 18 minutes ago from Taverham, England

  @VodafoneUK I will be treating my #GALentine @rainbomino 💕💕💕 #VeryMeRewards This would be such a treat @VodafoneUK

• 
  Katie's Gifts (@katies_gifts) reported 24 minutes ago from Sheringham, England

  @VodafoneUK how do I report no mobile data signal, even though your coverage map says it's all fine and strong in my area?

• 
  TheUnBanked (@tonyf365) reported 24 minutes ago from Horsford, England

  @VodafoneUK ordered a phone online and never delivered. Called them and they said they could beat that deal. Never did finished up paying more. Asked for a copy of call recording. And they said the rep didn't want to. How slimmy. 1 month til I kick this bunch into touch

• 
  Peter Clarke (@PedroClarke1) reported 45 minutes ago from Sheringham, England

  @Ker_Anderson @jfswarbrick @benwood @VodafoneUK @Xiaomi @Qualcomm @VodafoneGroup @shauncollins @kestermann @AD_couk @geoffblaber @XiaomiUK Rooting it and using Network Signal Guru would work!

• 
  💖 Jemma 💖 (@MummaJem) reported 52 minutes ago from Taverham, England

  @VodafoneUK I will be treating my #GALentine @rainbomino 💕 #VeryMeTuesday #VeryMeRewards This would be such a treat @VodafoneUK 🌹

• 
  Bevy (@BevyPetch) reported 55 minutes ago from Taverham, England

  @VodafoneUK has anyone else had trouble with getting their old phone unlocked by Vodafone? It seems to be an impossible request

• 
  Christine Armstrong (@christinearm) reported 56 minutes ago from Swanton Novers, England

  @VodafoneUK Before I start to investigate and phone etc can you tell me if you are having problems with Vodafone Sure Signal today. Mine not working at all.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  COASTER ADDICT (@COASTERADDICTWH) reported 2 minutes ago

  @OfficialRandL @VodafoneUK @PepsiUK Can you get free WiFi at readingif you are not a customer? Of Vida phone

• 
  RaphieB . (@KFRD_I) reported 2 minutes ago

  @VodafoneUK same here we will be giving notice to cancel !

• 
  Granny H 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Heather22311814) reported 7 minutes ago

  Cancel @VodafoneUK 👇👇👇

• 
  Fefella (@FefellaLou) reported 13 minutes ago

  @Connkks Maybe Louise Haigh and @VodafoneUK could team up and make sure they’re stupid alarms are sent to the people that need to be told

• 
  Rogue One (@RogueOne18) reported 14 minutes ago

  Now for the ACTUAL truth… Vodafone doesn’t give “illegal migrants” free SIMs, it donates SIMs to UK charities who support asylum seekers ALREADY IN THE system. Claims it hands them out to people crossing the Channel are false. @VodafoneUK your legal team may be interested

• 
  That guy (@DaveHol27360883) reported 18 minutes ago

  @VodafoneUK Handing out sim cards to rapists. Shame on you, you'll never get my business again.

• 
  Geoff Barton🇬🇷🇬🇧🇪🇺 (@GeoffBarton9) reported 22 minutes ago

  @djp4cm4n @VodafoneUK ******* idiot

• 
  Gram40 (@Gram40270969) reported 23 minutes ago

  @VodafoneUK IVE TRIED TWICE TO UPGRADE!!! Been a customer for over a decade…. Absolute joke… I’ll go to Tesco what a tobi

• 
  James Maskell (@JamesMaskell15) reported 23 minutes ago

  @colder_sarcasm @VodafoneUK @ZiaYusufUK It's to suck media attention. We look at Reform, not the other parties. He doesn't care about the flack because it embolden Reform support and gets called establishment hatred or something. The fact his posts are absolutely moronic is beside the point.

• 
  Or Sassur (@Orsassur2) reported 23 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.