Vodafone outages and service status in Swanton Novers, England

Problems in the last 24 hours in Swanton Novers, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Swanton Novers, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Swanton Novers, England

Latest outage, problems and issue reports in Swanton Novers and nearby locations:

• 
  TheUnBanked (@tonyf365) reported 11 minutes ago from Horsford, England

  @VodafoneUK ordered a phone online and never delivered. Called them and they said they could beat that deal. Never did finished up paying more. Asked for a copy of call recording. And they said the rep didn't want to. How slimmy. 1 month til I kick this bunch into touch

• 
  Mark Frary🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@FraryMark) reported 19 minutes ago from Hempton, England

  @VodafoneUK If I’m trying to send an email ,or search for parts ,etc . If I loose 4G . There’s no chance of it working on 3G. I’ve learnt 2 places right down the yard where the sprayer fills up we get 4G. How will 2G /3G help with calls etc

• 
  Peter Clarke (@PedroClarke1) reported 21 minutes ago from Sheringham, England

  @Ker_Anderson @jfswarbrick @benwood @VodafoneUK @Xiaomi @Qualcomm @VodafoneGroup @shauncollins @kestermann @AD_couk @geoffblaber @XiaomiUK Rooting it and using Network Signal Guru would work!

• 
  Cath Edge (@BigBlueSkyLive) reported 25 minutes ago from Wells-next-the-Sea, England

  Really struggling to keep my cool with @VodafoneUK every time I call I get a different person, a different answer and NO solution and all treating me like an idiot #havetotallylostit

• 
  💖 Jemma 💖 (@MummaJem) reported 27 minutes ago from Taverham, England

  @VodafoneUK I will be treating my #GALentine @rainbomino 💕💕💕 #VeryMeRewards This would be such a treat @VodafoneUK

• 
  💖 Jemma 💖 (@MummaJem) reported 28 minutes ago from Taverham, England

  @VodafoneUK I will be treating my #GALentine @rainbomino 💕 #VeryMeTuesday #VeryMeRewards This would be such a treat @VodafoneUK 🌹

• 
  Bevy (@BevyPetch) reported 39 minutes ago from Taverham, England

  @VodafoneUK has anyone else had trouble with getting their old phone unlocked by Vodafone? It seems to be an impossible request

• 
  Julie Meikle 🧍🏼 xxx🧍🏾‍♀️🏴󠁧󠁢󠁳󠁣󠁴󠁿 🌈 (@juliesmaddogs) reported 41 minutes ago from West Runton, England

  @VodafoneUK you have not replied to my query first lodged a month ago. Your service is abysmal.

• 
  Christine Armstrong (@christinearm) reported 41 minutes ago from Swanton Novers, England

  @VodafoneUK Before I start to investigate and phone etc can you tell me if you are having problems with Vodafone Sure Signal today. Mine not working at all.

• 
  Katie's Gifts (@katies_gifts) reported 60 minutes ago from Sheringham, England

  @VodafoneUK how do I report no mobile data signal, even though your coverage map says it's all fine and strong in my area?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  COASTER ADDICT (@COASTERADDICTWH) reported 10 seconds ago

  @OfficialRandL @VodafoneUK @PepsiUK Can you get free WiFi at readingif you are not a customer? Of Vida phone

• 
  ❌ David Taylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧❌ (@Taylod61) reported 4 minutes ago

  Another day fighting with @VodafoneUK to get a constant 4G signal. Why are these phone comp allowed to provide such a poor service and still charge for it @Ofcom

• 
  Or Sassur (@Orsassur2) reported 8 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  Lucy Slater (@lucindaslater83) reported 9 minutes ago

  @VodafoneUK 30 yr customer.. no more. I refuse to support a company that support ILLEGAL immigrants, criminals entering this country, attacking men, women and children and enabling them to do so with free phones/sims, same phones they've been filming their rapes on. #traitors

• 
  Joey ap Joey (@FarmerJoeShow) reported 11 minutes ago

  @VodafoneUK @antonycotton Vodafone UK are appalling. Absolutely zero customer service and if you can get hold of them they say it’ll be sorted next day but it never is. AVOID THEM. Use literally anyone except Vodafone UK.

• 
  Bennersdoodledo (@Bennersthedoggo) reported 17 minutes ago

  @Landofnod1969 @VodafoneUK Where do people who work for a living sign up for a free phone/service @VodafoneUK ?

• 
  Edward Ward (@EAandSJWard) reported 18 minutes ago

  @dave_aldrine I’m ready to say goodbye to @VodafoneUK that’s a sure fact. Sick of the terrible signal everywhere. Sending messages in bottles is currently more successful.

• 
  mṽsh (@shikariunite) reported 19 minutes ago

  @Mobilescouk I'm stuck in limbo over here, after moving from @EE to @VodafoneUK . My switch date was yesterday and my SIM wasn't delivered. So I've got no service, can't call or message anyone. What can I do?

• 
  Robert Kilcoyne (@robkilcoyne) reported 21 minutes ago

  Dear @VodafoneUK why do you make it SO difficult to speak to a human in your cust service team? Your phone options are designed to send people online at all costs. I’m trying to pay off my device plan but it’s like you don’t want my money. And for that TOBY,worse than useless!

• 
  Dan White (@Whitelikedan) reported 31 minutes ago

  @MrsSamClarke @VodafoneUK He doesn't even use his real name, which says alot about him. I hope they both get in trouble, him and vodafone.