Vodafone Outage in Exeter, Devon, England

Thanks very much to @VodafoneUK and my #VodafoneTreats for cutting my network signal off, having to call you 23 times to remedy this since the 14th and your call centre saying they will call me back but not. Oh and it would be sorted by yesterday... #MerryChristmas

@AimsOnAir @VodafoneUK Don’t understand this - been with Vodafone for years (both personal and business inc overseas) and never had an issue

So much for easier mobile provider switch. @VodafoneUK gave incorrect advice, Mr A still waiting for PAC code, instore staff said he has been lied to by customer services. Pathetic service.

@VodafoneUK are you mucking around with the #4G signal so people have to upgrade to #5G It always worked at work, now sadly it doesn't.

@VodafoneUK I love how quick your customer service is when it’s on a public domain 😍. Just a conversation with a human rather than a machine would be nice

@VodafoneUK your automated voice system sucks.

@SamElliott82 @VodafoneUK It’s awful! I’ve never had so many issues with a company so soon. I’m really tempted to just cancel. Should’ve stayed with @EE 😔

Terrible customer service from @VodafoneUK. Apparently I’ve been put on a business account without my knowledge. Have to present military ID AGAIN in store despite presenting it in the Devizes store when I bought the phone (even have a signed copy but that’s not enough).

@Raideroftombs18 @VodafoneUK You’ll regret it if you do! Seriously the worst decision I’ve ever made! Don’t be swayed by the smooth sales pitch and promises of speeds you’ll never see! Oh and if you do have issues they ignore you 😡

@AimsOnAir @VodafoneUK I left them after about 15 years because their customer service went down hill. Hope you get it sorted soon. X

@VodafoneUK Here we go again. Yet more problems only 4 months on.