3 (Three) Outage in Wotton-under-Edge, Gloucestershire, England

@ThreeUKSupport My contract is coming up for renewal and my phone has stopped ringing, nor can i get into my account. Customer Service was helpful but useless, and i have given up trying to get into my account. I shall not be renewing my contract unless your service improves.

@ThreeUKSupport I’ll be honest at this point the complaint has gone on for so long it’s insulting to me.... I was emailing someone called Bryan McGhee whoever this person is they have my personal information

@ThreeUKSupport @ThreeUK so I had a complaint that was being looked into by you guys, I was under the impression it was being looked into as I was emailing someone from one your teams. They then requested some of my medical information as they said it would help as there is a

Standard operating procedure for this stuff... fast forward a few months and I’ve just been told Three have no record of my complaint or any details of my medical information that I sent in... so someone at @ThreeUK now has my private information along with a whole host of

@ThreeUKSupport I am back to not being able to login again. You have sent me a notification my bill is ready but I can’t login. When I do the lost password process, I see “Sorry, we're having some technical issues right now.”

Hey @ThreeUKSupport @ThreeUK I’d really appreciate it if you would stop sending me letters threatening with debt collectors... I’ve been trying to resolve this issue for months but you guys just don’t want to listen or I guess it’s easier to just demand money blindly from

@ThreeUKSupport Hello, been having issues with my network/4G dropping out in BS7; was wondering whether it was an issue with iOS 14 or the network, as it’s just done the same while composing this tweet(!)

@ThreeUKSupport you lot are really hopeless . I have no confidence even ur manager Lavinia is something else. Actually told me@she will like me to get off the phone 😩😩😩😩your services are 100% poor

@ThreeUKSupport are there any issues in Bristol area? Have had 4G outages since yesterday.

@ThreeUKSupport I've been advised to speak to tech support, they reset the account twice but nothing changed. Been advised change to 3g only - no change. Tried speaking to your social web team but it's always too busy and i know you'll just advise me to speak to tech support, which ive done.

@ThreeUK Have been unable to get internet on laptop since Sat after reaching my monthly limit. Just need help to get online & pay p/rata for this wk. Been trying to contact u since Monday

@ThreeUKSupport thanks for cutting off my phone in the middle of global health pandemic, I tried calling your customer support to talk to someone but unless I have money you clearly don’t care

@ThreeUKSupport The call was the 6th call to your support team, Home Fi not working. Same old excuses, “It will get better in a few days” Fastest network, built for data, blah blah I’m afraid! Today 130bps download and 2 Mbps upload. Utterly useless.

@ThreeUKSupport Can you check your mast in GL6. Possible lightning damage, data rates v.poor now

@ThreeUKSupport not getting signal BS5 in house for last week. Been with you for 10 years living at same address! Help!!

@ThreeUKSupport I still have no service turned on and off many times. BS5

Hey @virginmedia - down again. No. You DM me. You fill in your form. You call an engineer. I’m extremely tired of shit service. I’m running my business hotspotting from my @ThreeUK iPhone while your broadband does... oh I dunno.

FAKE TEXT FROM THREE “3Update” claiming that “cannot take payment from your debit. Need to update details”. Clicked on it but then I deleted the text and checked my @ThreeUK app instead to be safe and can confirm there’s no issue with my account. @ThreeUKSupport please be aware!

@ThreeUKSupport Hi do you have trouble going on with your network at the moment! I live in the BS49 postcode area and work in the BS1 area about 15 miles apart and neither of them are working, starting to become a joke now.

@ThreeUKSupport Hello. Your web chat team agreed to a £5 credit for the recent disruption to the network but I’ve received no email to confirm and no credit is showing on my account. Please can you check

@ThreeUKSupport It gets worse, trying to increase the cost of my contract to solve the problem! Before I’ve even used the first one!!!

@ThreeUKSupport Good morning Lost my signal phone where we leave 3 weeks now. Use to work before. Need to go 300 yards away now to get it Phone 4 time technical support, they cut me off after explaining they can't check or do anything?? What's go in on

@ThreeUK @O2 @VodafoneUK Not interested , no longer a customer since you decided to charge 10p for a text .

@ThreeUK @dpdparcelwizard Not giving up till someone contacts me back. @ThreeUK your customer services are rubish. Not sure any of you know how to do your jobs no one understands what theyre doing

@ThreeUK @dpdparcelwizard need my parcel today. Sort your **** out

@ThreeUK @dpdparcelwizard i need assistance right now. Theres an issue with your services.

@ThreeUKSupport Not yet - need to test everything first. Has the work been completed? The problems continued until at least 2300 yesterday. And why was no notice given? We couldn’t do any work with the disruption, as the signal was too unstable.

@ThreeUK @ThreeUKSupport what is going in in MK452, we have been without meaningful signal since the weekend. A double whammy when you rely on the network for mobile phones and broadband! Please can I get an update as your website offers k timescale.

@ThreeUKSupport day 5 and still no signal in dd23ss area due to upgrade that was ment be done 25th jan all you get is send new sim that dont help

@TalkTalk @TalkTalk no internet PR8 all your notices on your page are a week old. Are you even going to admit there is a problem. I'm having to use my @ThreeUK data to work from home and my son can't school