3 (Three) Outage Report in Whitstable, Kent, England
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Whitstable, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Whitstable and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 30: Problems at 3 (Three)
3 (Three) is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (49%)
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Total Blackout (23%)
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Phone (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Whitstable, England
Latest outage, problems and issue reports in Whitstable and nearby locations:
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Dean Heckley
(@meyesdean) reported
from
Herne Bay, England
@Three_Is_Broken @sonofgrimrtb7x @ThreeUKSupport Previously I've had a month's bill refunded due to poor coverage I plan to expect the same
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Matt Haney
(@MJHaney) reported
from
Herne Bay, England
@Sic5ense @ThreeUK This why I’ll never consider @ThreeUK, and I’ll continue to advise friends and family against them. @VodafoneUK are by no means perfect, but they do at least allow you to block these scams and they also refunded me when I complained as a “goodwill” gesture.
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Alec Edwards
(@alec46819) reported
from
Minster-on-Sea, England
Hi @ThreeUK are you having issues with phone calls today? Both me and my wife can't get anyone to hear us when we call, but ok if they call us
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Matt Haney
(@MJHaney) reported
from
Herne Bay, England
@ThreeUKSupport @BrianJudge724 Or you can switch to literally any other UK network and have them put a bar on such charges. @VodafoneUK even did the right thing and refunded me directly after I got caught by a similar scam.
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Roy Harding
(@wavmaniac) reported
from
Canterbury, England
@ThreeUK Hello,I am an existing customer and was considering your home fi for home.Wondered if 1000 gb sim,or unlimited was available without router, and be cheaper please. Currently £16 per month with router. Thanks Roy.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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joe murphy
(@Murphy_m13) reported
from
Manchester, England
@ThreeUKSupport your network is going down the pan had **** signal and no Internet for 4 days now I wouldn't mind i just recommended you to a friend and there giving it me in the neck now sort your **** out pronto
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Lu
(@LuSchmoo) reported
@ThreeUKSupport @danmullen Hello, a quick tip could be that you could have like a 2 Factor authentication process, where by the user would fill in their email address or phone number and password to login, then you would send them a six digit verification code. That’s what Apple does and it’s really good.
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Bhavin Purohit
(@BhaavinPurohit) reported
@ThreeUK Isn't it that in #Lockdown, all networks must work efficiently 100%, What on earth, you guys made this network? Once it was pioneer now network goes on/off each 5 mins. Do compete but with thyself! Hope you understand, good network, more customers!
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🕴️🕴️
(@JasperArgyleMAD) reported
@deanrmarsh @ThreeUKSupport Errrrrr... Thanks for the heads up. Might cancel my contract now before it's too late then. Still got like 10 days lol
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Jane Smith
(@hprw) reported
I've now been without a reliable phone or internet signal for over a month. @ThreeUK has refunded me about £24, @ThreeUKSupport keeps telling me problems are resolved when they are not, and promises me the work they've done has improved my service--which it has not. I despair.
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Yaz
(@yazjd89) reported
@ThreeUKSupport hi. I spoke to someone on live chat yesterday as I'm having issues with logging into my3. They have told me I need to send security proof to an email address. Just wanting to check this is correct as I'm concerned about sending sensitive information over email?
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Sreedhar
(@urbaneromances) reported
@ThreeUK I loath to write this but your customer service and the company are an absolute joke. I love the brand which is why I continue to use it despite a series of unfortunate incidents over the last few years for example poor reception. #stayawayfromthreeuk
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Craig McQueenie
(@CraigMcQ) reported
@ThreeUKSupport Unfortunately I’ve had no phone or data signal all day to my phone or 4G broadband hub - postcode IV27 4NY, can you please advise?
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Paige
(@paigehanlon03) reported
Can anyone tell me is @ThreeUK is down? I can't access ny data for over a week now. And paying £50 quid for something I cannot get isn't the most ideal situation. Isn't the first time this has happened either 😭
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Jane Smith
(@hprw) reported
This morning I received a text from @ThreeUK telling me, once again, that all problems were resolved and I should restart my device. I restarted, barely any signal. Looked at their status check system: sure enough, still problems here. I need a phone signal.