3 (Three) Outage Report in Herne Bay, Kent, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Herne Bay, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (48%)
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Total Blackout (25%)
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Phone (19%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Herne Bay, England
Latest outage, problems and issue reports in Herne Bay and nearby locations:
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Dean Heckley
(@meyesdean) reported
from
Herne Bay, England
@Three_Is_Broken @sonofgrimrtb7x @ThreeUKSupport Previously I've had a month's bill refunded due to poor coverage I plan to expect the same
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Lloyd Hollett
(@lloydhollett) reported
from
Margate, England
Just as im due to renew my contract next month @ThreeUK conks out at 11pm last night and still is now!I had to drive home from Great Yarmouth last night with no phone signal and sat nav.Beyond disappointed.Time to change network #threemobile #threenetwork
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Matt Haney
(@MJHaney) reported
from
Herne Bay, England
@Sic5ense @ThreeUK This why I’ll never consider @ThreeUK, and I’ll continue to advise friends and family against them. @VodafoneUK are by no means perfect, but they do at least allow you to block these scams and they also refunded me when I complained as a “goodwill” gesture.
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Roy Harding
(@wavmaniac) reported
from
Canterbury, England
@ThreeUK Hello,I am an existing customer and was considering your home fi for home.Wondered if 1000 gb sim,or unlimited was available without router, and be cheaper please. Currently £16 per month with router. Thanks Roy.
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Jay
(@JayTurnr) reported
from
Margate, England
@ThreeUK 4G Internet gone down in Cliftonville CT9 2
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John Till
(@JohnTillUK) reported
from
Sandwich, England
@MmmmTrams @philrichardsuk @jonworth @VernonBaseley @ThreeUK Not true Colin. There * was * mobile signal, it’s just that your network provider at the time ( T-Mobile ) didn’t have a roaming agreement with STA ( Andorra Telecom )
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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precious ✨
(@preciousife_) reported
ALL THREE TIMES. Three separate employees, three separate calls today. Are you actually joking? @ThreeUK @ThreeUKSupport this needs to be sorted right now because I’ve dealt with too many rude employees to take it lightly anymore. This has been going on since September!
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precious ✨
(@preciousife_) reported
@ThreeUKSupport I called 333 on the 21 Sep 2020 to cancel the account. I also have an email from the employee about the deal he was trying to get me to buy and I cancelled the direct debit on the same day obviously thinking that the account was cancelled
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precious ✨
(@preciousife_) reported
@ThreeUKSupport And this is all after an employee in the cancellation department failed to cancel my contract when I called on the 21 Sep 2020. Then after 2 months when the contract was cancelled, another employee delayed the cancellation for another 10 days increasing the final payment due
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Matt Goddard
(@GodHesHard2) reported
from
Stockport, England
@ThreeUK worst customer service ever. 22 minutes to answer a simple question. Repeatedly asked the same question by their rep only for them to tell me to calm down! Unbelievable
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Hannah Macfarlane
(@hanxmacfarlane) reported
@ThreeUKSupport Your staff seem to be incapable of doing their job. Can't provide a PAC code because I wanted to leave due to the horrific service, can't send out the right replacement sim so I can get said PAC code?!
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〽️ɪɢᴜᴇʟ ⛄
(@bitbrain_) reported
@ThreeUKSupport When I click it, nothing happens. Opening the developer console shows a lot of Javascript errors that say that the server is not reachable.
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precious ✨
(@preciousife_) reported
@ThreeUKSupport I’ve literally explained everything in this thread. I also explained it three separate times to three different employees in your billing department, who all did not help and, under the guides of putting me on hold, cut the phone on me.
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Thomas J Delany
(@What_TJD_Said) reported
@ThreeUKSupport Hiya. Customer service reckon delivery was attempted today but I didn't get the text with the time slot or tracking information. They have said it should arrive by Friday so I'll wait and see. Ordered the Samsung S20 FE.
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Nigel Wright
(@Nigel72848397) reported
@rossholden_ @ThreeUKSupport Same for me as well promised numerous times when I rang up and then they said dpd tried to deliver it now back with three in their wharehouse never had a email text from them they refuse to email me and put the phone down or transfer my call off to the ether hopeless service
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MOEY BADA$$
(@miada313) reported
@Yellow_PR @ThreeUK yeah i've fought them through 5 departments, and they've agreed to bring it down to £10, cba to fight any more they were tryna charge me 70