3 (Three) Outage in Sandwich, Kent, England

@ThreeUKSupport hi I’ve been trying to call customer services about an old account that was in debt but i can’t get an answer could you help me please?

@ThreeUKSupport @BrianJudge724 Or you can switch to literally any other UK network and have them put a bar on such charges. @VodafoneUK even did the right thing and refunded me directly after I got caught by a similar scam.

@ThreeUKSupport I’m trying to find out why the data speeds are so slow where I work. CT9 in Margate. Good signal but almost unusabke data speeds

@Sic5ense @ThreeUK This why I’ll never consider @ThreeUK, and I’ll continue to advise friends and family against them. @VodafoneUK are by no means perfect, but they do at least allow you to block these scams and they also refunded me when I complained as a “goodwill” gesture.

@ThreeUK you lot should be ashamed of the customer service you seem to think you run how can you have a Indian call center who can’t speak flipping English terrible !!!!

Just as im due to renew my contract next month @ThreeUK conks out at 11pm last night and still is now!I had to drive home from Great Yarmouth last night with no phone signal and sat nav.Beyond disappointed.Time to change network #threemobile #threenetwork

@ThreeUK 4G Internet gone down in Cliftonville CT9 2

@Three_Is_Broken @sonofgrimrtb7x @ThreeUKSupport Previously I've had a month's bill refunded due to poor coverage I plan to expect the same

@ThreeUK Hello,I am an existing customer and was considering your home fi for home.Wondered if 1000 gb sim,or unlimited was available without router, and be cheaper please. Currently £16 per month with router. Thanks Roy.

@MmmmTrams @philrichardsuk @jonworth @VernonBaseley @ThreeUK Not true Colin. There * was * mobile signal, it’s just that your network provider at the time ( T-Mobile ) didn’t have a roaming agreement with STA ( Andorra Telecom )

@ThreeUKSupport Seriously Chris, I need someone to help me out here mate because @ThreeUK are driving me insane

@ThreeUK has been really disappointing with their service recently. 3 months with no resolution, just thrown department to department.

@ThreeUKSupport your upgrades/cancellation team just lost me as a customer as they couldn't drop £1 a month off a deal to match a competitor. Not the best customer service 🙈

@ThreeUKSupport is it normal for a member of the three team to call and hang up, after I respond back. It wasn’t a cold call as I was expecting you guys to call me.

This morning I got a letter from @ThreeUK. My minimum term is up shortly, and here's a couple of suggestions: * Stick with the same service and price on a rolling monthly basis, or; * Pay £2 more per month on a 24-month contract for the same service. Gee, whichever shall I pick?

@ThreeUK your upgrades/cancellation team just lost me as a customer as they couldn't drop £1 a month off a deal to match a competitor. Not the best customer service 🙈

@ThreeUKSupport No explanation, I've just been told over and over again it will take 24/48hrs. They keep adding credit to my account to say sorry but not helpful as I'm on furlough and not using the phone. They just say 'we can't fix what's happened in the past'

@ThreeUKSupport They promised they will refunded me the full amount paid for the handsets, even though the iPhone 11 Pro Max was acquired LY. I been trying to contact the complaint department and they say this won’t happen, I requested then for the handset iPhone 11 Pro Max to be sent back!

@ThreeUKSupport I raised a complaint, and been trying to sort things out since the 15th of Feb 2021. But now they are avoiding me and hanging up on me. They were two devices iPhone 11 Pro Max 256gb I upgraded no upfront cost LY, and an iPhone 12 mini this year, with an upfront cost of £29.

@ThreeUKSupport I've been trying to get VAT receipts for my top ups as I use it for work. Everytime I'm told it will get sent in 24-48 hours and never does. I've already been charged by my bank for this