3 (Three) Outage in Sandwich, Kent, England

@Sic5ense @ThreeUK This why I’ll never consider @ThreeUK, and I’ll continue to advise friends and family against them. @VodafoneUK are by no means perfect, but they do at least allow you to block these scams and they also refunded me when I complained as a “goodwill” gesture.

@ThreeUK you lot should be ashamed of the customer service you seem to think you run how can you have a Indian call center who can’t speak flipping English terrible !!!!

Just as im due to renew my contract next month @ThreeUK conks out at 11pm last night and still is now!I had to drive home from Great Yarmouth last night with no phone signal and sat nav.Beyond disappointed.Time to change network #threemobile #threenetwork

@ThreeUK 4G Internet gone down in Cliftonville CT9 2

@Three_Is_Broken @sonofgrimrtb7x @ThreeUKSupport Previously I've had a month's bill refunded due to poor coverage I plan to expect the same

@ThreeUK Hello,I am an existing customer and was considering your home fi for home.Wondered if 1000 gb sim,or unlimited was available without router, and be cheaper please. Currently £16 per month with router. Thanks Roy.

@MmmmTrams @philrichardsuk @jonworth @VernonBaseley @ThreeUK Not true Colin. There * was * mobile signal, it’s just that your network provider at the time ( T-Mobile ) didn’t have a roaming agreement with STA ( Andorra Telecom )

@ThreeUKSupport The existing customer screen is for “another sim for a friend or family” the upgrade is the higher price

@ThreeUKSupport Hi, mid contract with handset following my last upgrade, have been a customer for best part of 15 years with 4 accounts until very recently I still have 2 accounts with you one for my phone and one for my iPad.

@ThreeUK disgusting that you send an email out to a valued customer of 15 years offering him a personalised offer, just for him to call up and waste 40 minutes on the phone trying to get the offer to be told it does not exist this is surely false advertising @LONDON_T_S

@Mr_Rebecca That’s a terrible experience from @ThreeUK. This is the reason why I’ve always done SIM swaps in a store. As you know you have the SIM. But, obviously, that’s not always possible for so many reasons. I hope they get it sorted soon.

@ThreeUKSupport That's a circular answer. I know there's no resolution because I'm still having poor signal, mislead about 5g, and fobbed off. Lack of resolution is not satisfactory. Your lack of internal escalation and self accountability is noted, and I will continue to share my anger here!

@ThreeUKSupport Call 2 - Phoned to complain and cancel if still refused a refund. Instead of assistance or even an apology I had an idiot repeatedly shove a new 2 year contract down my throat. I had to say no over 20 times to stop the sales pitch. 5 minutes of saying no to his stupid contract.

@ThreeUKSupport Fraudulent charges on my account. Was told there was no way to take things further. Call 1 - Refused any refund or assistance getting a refund from the scam company. Just transferred me to the fraudulent company's phone number - funny how scam companies never answer their phone.

@IAmMrAngry @ThreeUK @ThreeUKSupport Signals really bad in London,north east west and south. I’m a courier and every single day I have to hang up calls cause I lose connection and the people I’m talking to can’t hear me, I sound like a robot as well I’m told. I’ve been with them 10 years and it’s getting worse

@ThreeUKSupport Tried: restart phone; reset network settings; check/reset APN settings. It’s faster and more reliable roaming in Turkey! As a last resort a new SIM is being delivered.

@ThreeUK Your networks ******* shit.

@ThreeUKSupport I get these speeds consistently throughout the entire day, using an external cross-polarized antenna I bought to try and help the issue myself. Before I attached the antenna, speeds were even *worse*.

@ThreeUKSupport I have only tried using 3G instead of 4G when your customer support representatives over the phone have asked me to try doing so. Every time I have tried, speeds have only decreased.

@ThreeUKSupport That happens on both the 4G router *and* my phone, and I have tested it at different spots around the city centre with my phone, never able to get speeds higher than 10Mbps download. It's key to note that I also tested my phone 4G while in Edinburgh, and got 65Mbps download there

@ThreeUKSupport @M__Gatti @ThreeUKSupport Please stop advising victims of the ModoMobi scam to cancel their subscription. Unlike other #payforitscams this is NOT a subscription but a one off payment. It's taking advantage of a loophole in the rules. No need to send a STOP text. Please wake up!!