3 (Three) Outage Report in Dover, Kent, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Dover, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Dover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (45%)
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Total Blackout (34%)
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Phone (12%)
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Wi-fi (7%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Dover, England
Latest outage, problems and issue reports in Dover and nearby locations:
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Barry B.
(@basherdrummer) reported
from
Folkestone, England
@ThreeUKSupport No thank you, I tried many times b4 but the bottom line is you don’t have the infrastructure to handle all the 4G data traffic in central London - just concentrate on fixing the current major ‘no signal’ issue where I live that’s taking forever! TN290PG
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PRAKASH NAYAK
(@SRIPRAKASH76) reported
from
Folkestone, England
@vodafoneUK @ThreeUK When your Broadband is broken and your ISP doesn't fix it for days together and doesn't either inform you of an outage, you are left wondering if the company is suffering a hacking problem or ransonsomware issue or just neglect. Digital life can b challenging
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SD KATO
(@D2SDKATO) reported
from
Dover, England
@ThreeUK you lot should be ashamed of the customer service you seem to think you run how can you have a Indian call center who can’t speak flipping English terrible !!!!
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Roy Harding
(@wavmaniac) reported
from
Canterbury, England
@ThreeUK Hello,I am an existing customer and was considering your home fi for home.Wondered if 1000 gb sim,or unlimited was available without router, and be cheaper please. Currently £16 per month with router. Thanks Roy.
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Ms Kelly V Gribben
(@kellyVGribben) reported
from
Folkestone, England
@ThreeUK OMG AS A NEW CUSTOMER TO YOU GUYS (24 HOURS) YOU ARE TOTALLY FLIPPING AWESOME.
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John Till
(@JohnTillUK) reported
from
Sandwich, England
@MmmmTrams @philrichardsuk @jonworth @VernonBaseley @ThreeUK Not true Colin. There * was * mobile signal, it’s just that your network provider at the time ( T-Mobile ) didn’t have a roaming agreement with STA ( Andorra Telecom )
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Lyle
(@thebizarch) reported
@ThreeUK @Ofcom H3G now close formal complaints when a customer doesn't answer two call attempts to provide an update. I am experiencing shockingly poor service from H3G. GDPR and Privacy seems a very low priority to them.
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Anjali Joseph
(@AnjaliJ94656871) reported
Hi @ThreeUK . You sent me a new SIM and I “activated” it five hours ago. But it’s not working, and nor is the old one. I’ve had chats via your app with four customer service people who all tried to suggest it’s my fault, something wrong with my phone, etc. What gives?
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ED-209
(@edroid2090) reported
@ThreeUKSupport TW20 8LL and the surrounding area is patchy at best, some places like Windsor (SL4 1TX where is work) signal is practically non existent
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Anjali Joseph
(@AnjaliJ94656871) reported
@ThreeUKSupport I guess this is why TrustPilot is full of reviews saying you are the worst network in the world. Ugh.
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vicki paul
(@xvickix68) reported
@ThreeUK upgraded my account during first lockdown……then second lockdown…..then again and again and over a year later and talking to the worst customer services department ever, lots of complaints and stress still no phone but being charged the upgrade price…..
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Anjali Joseph
(@AnjaliJ94656871) reported
@ThreeUKSupport I called customer service, back when the old sim wasn’t connected as the online form produced an error message. Subsequently four customer service reps have told me the new SIM is activated, but neither old nor new SIM works.
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Anjali Joseph
(@AnjaliJ94656871) reported
@ThreeUKSupport I’ve had this conversation five times today with customer service reps. I don’t want to go to the store. This is your mistake. Send me a new SIM special delivery.
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Amo
(@amolehal) reported
@ThreeUKSupport @neilpick63 Main reason I left them, once they have you on board they don't give a tos* about existing customers! They're terrible! @EE all the way 👌🏾
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Paul A
(@paulnorniron) reported
@ThreeUKSupport Try BT12 6NX which runs adjacent to my new build street. It's disappointing as its inner city Belfast, particularly as its been over a year since I got 5G ready off the back of Three's marketing campaign and not only has that never came to fruition, but service is regressing.
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Rusko ♦️Hunter Squad ♦️
(@JayKJ7) reported
@ThreeUKSupport why are your advisors so rude... Looking to upgrade and the only chat everyone just cuts you off