3 (Three) Outage in Dover, Kent, England
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems detected at 3 (Three)
3 (Three) problems in the last 24 hours in Dover, England
September 17: Problems at 3 (Three)
3 (Three) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments.
Most Reported Problems:
- Total Blackout
3 (Three) in Dover, England CommentsTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
3 (Three) Issues Reports Near Dover, EnglandLatest outage, problems and issue reports in Dover and nearby locations:
from Folkestone, England
@ThreeUKSupport No thank you, I tried many times b4 but the bottom line is you don’t have the infrastructure to handle all the 4G data traffic in central London - just concentrate on fixing the current major ‘no signal’ issue where I live that’s taking forever! TN290PG
from Canterbury, England
@ThreeUK Hello,I am an existing customer and was considering your home fi for home.Wondered if 1000 gb sim,or unlimited was available without router, and be cheaper please. Currently £16 per month with router. Thanks Roy.
from Sandwich, England
@MmmmTrams @philrichardsuk @jonworth @VernonBaseley @ThreeUK Not true Colin. There * was * mobile signal, it’s just that your network provider at the time ( T-Mobile ) didn’t have a roaming agreement with STA ( Andorra Telecom )
from Dover, England
@ThreeUKSupport Hi, mid contract with handset following my last upgrade, have been a customer for best part of 15 years with 4 accounts until very recently I still have 2 accounts with you one for my phone and one for my iPad.
from Dover, England
@ThreeUK disgusting that you send an email out to a valued customer of 15 years offering him a personalised offer, just for him to call up and waste 40 minutes on the phone trying to get the offer to be told it does not exist this is surely false advertising @LONDON_T_S
from Deal, England
@Mr_Rebecca That’s a terrible experience from @ThreeUK. This is the reason why I’ve always done SIM swaps in a store. As you know you have the SIM. But, obviously, that’s not always possible for so many reasons. I hope they get it sorted soon.
from Hythe, England
@ThreeUKSupport always receiving horrendous customer service. Pay so much for shit service. What a joke @ThreeUK
3 (Three) Issues ReportsLatest outage, problems and issue reports in social media:
@ThreeUKSupport Chris, issue with non UK nationals phoning out the blue is your not sure if they are genuine. Sorry but its true and feel bad for those staff. Cheaper labour doesn’t always get results.
@ShahaTells @ThreeUK Not even witty comment. Be the same shit. Whats your postcode. Oh yh we have work going on in that area 😂😂🤣
@ThreeUKSupport I have been on web chat twice no joy simple fix nearly 3weeks and still waiting
@ThreeUK terrible customer service! After closing my account (due to the same problem) I received a letter informing me I was entitiled to a refund after my last bill- waited 15 mins on phone to be reimbursed only to be told it was a mistake, no comprehensible explanation made
The ex was daft enough to lend me her work phone, so I popped along to the flat, and... 37.6Mbps down, 32Mbps up @threeuk FTW!
@ThreeUKSupport No, sadly not. It seems like the last 2 people,who work for customer service, doesn’t know what they’re actually doing. I’m just going to go into a three shop tomorrow and hopefully someone in there can help
@voiceofrally @ThreeUK @VodafoneUK @ThreeUK have been brilliant for me @voiceofrally. You’re right the data passport is a bit tricky but the customer service has been great when overseas (especially @RallyMexico !)
Craft Beer Idiot
@ThreeUK your 4G service in Canterbury was pretty poor today. Several times I missed messages from my wife. Come to think of it, your service in Canterbury has been pretty poor for a while. Which is a disgrace for a University City.
@ThreeUKSupport no signal again for whole evening at home! 2nd time in a week and have tried to Wi-Fi live chat but told nobody available! My phone connectivity is essential for safety and my disability ♿😡
@ThreeUKSupport Ordered a week tomorrow. I bought online. Are you also using it and suffering from poor speeds as that could explain the 5+ days to reply.