3 (Three) Outage Report in Broadstairs, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Broadstairs, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Broadstairs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 09: Problems at 3 (Three)
3 (Three) is having issues since 11:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Broadstairs, England
Latest outage, problems and issue reports in Broadstairs and nearby locations:
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Jay
(@JayTurnr) reported
from
Margate, England
@ThreeUK 4G Internet gone down in Cliftonville CT9 2
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John Till
(@JohnTillUK) reported
from
Sandwich, England
@MmmmTrams @philrichardsuk @jonworth @VernonBaseley @ThreeUK Not true Colin. There * was * mobile signal, it’s just that your network provider at the time ( T-Mobile ) didn’t have a roaming agreement with STA ( Andorra Telecom )
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Anderson
(@ryanstanley22) reported
@ThreeUKSupport But it’s not security reasons is it? You know who you are speaking to because that’s the person listed on the account yet the customer doesn’t know that it’s three they are speaking to
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Thomas J Delany
(@What_TJD_Said) reported
@ThreeUKSupport Been a customer for 10 years, you'd think that would entitle you to better service.
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steve james
(@stevenjohnjames) reported
@ThreeUK what’s wrong with you chat function? My phone isn’t working so can call you. Need help as you’ve messed my new contract up and my phone doesn’t work any more!!!!
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Leah R
(@leahverygrand) reported
@ThreeUKSupport I was also told weeks ago that I would have £35 off my next bill because I haven’t been able to use my sim while waiting for the upgrade. Was told it would be automatically taken off my next bill and that never happened.
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Marie Goodinson
(@glam_mam) reported
@ThreeUKSupport Another 1 & 1/2 hours on live chat this morning; the first person advised there was an issue with delivery and the handset was being returned to the depot. He put me through to sales to re-order the phone. Second person told me non delivery was Covid related...
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Scott Shaw
(@_ScottShaw) reported
@ThreeUKSupport Google pixel 5, bought the phone outright. Apparently it's a glitch so you have to cancel my order and give me a refund...but then want me to pay the full price and not the price I had already paid....I had already got an order number, and you took payment.
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Ga Morgan
(@GaMorgan7) reported
@ThreeUK waited for over an hour yesterday for customer services... Got cut off not once, not twice, but 3 times!!! Are you going to resolve my issue or am I going to have to find another provider?
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Jade Cairnie
(@CairnieJade) reported
@ThreeUK never meant a company like it 7 years I’ve had a contract with yous and today yous cant even put me through to the correct people to help me, absolutely shocking no one I spoke to,spoke bloody English i want my contract cut and you’ll never receive another penny from me!
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jackblack
(@jackblackyello) reported
@ThreeUKSupport Yes i have iphone 12. No problems about 10 days ago, 400mb download. Last 10 days, no 5g whatsoever. Also bough 5g broadband with 3 and even that doesnt connect to 5g. Must be something happening in this area?
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DNYL
(@dannyloco__) reported
@TA18th @ThreeUK @O2 Man said he joined the next worst on the list I'm dead