3 (Three) Outage Report in West Kirby, Metropolitan Borough of Wirral, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in West Kirby, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in West Kirby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (47%)
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Total Blackout (21%)
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Phone (18%)
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Wi-fi (9%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near West Kirby, Metropolitan Borough of Wirral, England
The most recent 3 (Three) outage reports came from the following cities: Liverpool, Queensferry and Prenton.
City | Problem Type | Report Time |
---|---|---|
Liverpool | Wi-fi | |
Liverpool | Internet | |
Liverpool | Total Blackout | |
Liverpool | Internet | |
Liverpool | TV | |
Liverpool | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near West Kirby, England
Latest outage, problems and issue reports in West Kirby and nearby locations:
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@ThreeUK I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?
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Neil Powell
(@neilpowell1971) reported
from
Liverpool, England
@ThreeUKSupport hi. Well out of contract with you. Want to cancel data sim please. But can’t log into account. Any ideas?
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Door to Door days out
(@brilliant_tours) reported
from
Rhyl, Wales
Have you been experiencing 4 bars, full 4G signal on your @ThreeUK iPhone yet getting absolutely no service? Or been manually switching to 3G to get any service ?
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Stephen Flanagan
(@Flannybluebird) reported
from
Ellesmere Port, England
Rung @WaltDisneyWorld last night to fix a problem with my Disney experience account. @ThreeUK have charged me £38 for that phone call, disgusted, most of that time was being on hold too 😡😡
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Sarah Bell
(@Belle_Wales) reported
from
Liverpool, England
@ThreeUKSupport I’ve been locked out of the app for over a week, I’ve tried to reset my password and I keep getting an error message, I’ve tried everything, HELP!
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Sophie Scott
(@sophie_lscott) reported
from
Liverpool, England
This week has put me off ever ordering anything online ever again. Terrible experience with @WHSmith and now @ThreeUK 😡😡 how difficult is it to live up to confirmed delivery dates?!
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Louise Williams
(@Sefton3Peaks) reported
from
Seaforth, England
@ThreeUK Please can someone provide help to my parents. Three of your colleagues so far have not! Spent over 2 hours now trying to resolve their issue! Really poor! 😡
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Christopher Williams
(@chrisdavidwill1) reported
from
Birkenhead, England
Please RT far & wide. I was recently sold a new upgrade to my phone by @ThreeUK I changed my mind and decided I wanted to buy the phone outright. The phone has not been taken out of the box. I made the upgrade on Saturday and @ThreeUK have refused to cancel the upgrade. Avoid 3.
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John Hemmings
(@johnthecyclist) reported
from
Birkenhead, England
@JurgensTeeth @thedavidpage @ThreeUK I've been told via a chat on the app, for my area seven days to be completed, I won't hold my breath! That information wasn't to forthcoming, they seem to be trying to blame your phone or apps rather than the problem being theirs.
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@ThreeUKSupport I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?
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Christopher Williams
(@chrisdavidwill1) reported
from
Wallasey, England
@ThreeUKSupport Dear Finn, I've already had customer service on the phone and they couldn't help. Apparently if the store has a no return policy nothing can be done. I will join your chat as soon as you can reply that you have the authority to force them to refund me.
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Ellie Keegan
(@EllieKeegs) reported
from
Liverpool, England
@ThreeUKSupport hi any problems in L1, Liverpool? I’ve had awful to no phone signal for the past 3-4 days. Currently switches between no service to 1 bar 😭
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Big Dezza T
(@OneGrumpyMF) reported
from
Birkenhead, England
4 days now no 4G signal due to maintenance in my area starting to get right on my nerves now @ThreeUK
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Brilliant Tours
(@brilliant_tours) reported
from
Liverpool, England
@santanderukhelp I’ve already tried that it’s been happening since august - it actually seems stable on BT Wi-fi - it’s crashing every time you click transfer etc on the @ThreeUKSupport network
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Ben Faulkner
(@benzini00) reported
from
Liverpool, England
@thegord1 @OhMarieTurner @ThreeUKSupport Yes, ours started going slow around the 5th Nov, still the same now, got 50% off our bill as compensation, to be honest I'd rather they just fixed the issue!
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Jana Al-sarraf
(@deathlessdreamr) reported
from
Liverpool, England
I’ve been on hold for 35 ******* mins just to cancel my 4 contracts from @ThreeUK they have the worst customer service ever
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المجد للشهداء ✌️✌️ I Can't Breathe
(@sufyanabbas) reported
from
Liverpool, England
@ThreeUK Live chat Not working !!
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jocelyn garvey
(@jocelyngarvey) reported
from
Liverpool, England
@ThreeUK @OnePlus_Support I have never had a once phone in my life than the One Plus 7tpro nothing but trouble since the day I got it. 🙃🙃🙃🙃
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Emily Mawdsley
(@EmilyJMawdsley) reported
from
Liverpool, England
@ThreeUKSupport Hi. I called to cancel one of my contracts in March 2020, they told me after 30 days it would be cancelled. I have now had a text message asking for an overdue payment for this number. How do I contact Three and speak to somebody as the live chat is not working
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Charlotte
(@charl_middo) reported
from
Liverpool, England
@ThreeUKSupport hey 3, both me and my husband have 3G or below 90% of the day at the moment (5-6weeks now) and with @virginmedia also being down we can’t do anything, yet the network coverage says it’s fine… are there any issues in the L9 area for 4G?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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RUSHI :-)
(@447944458029) reported
@ThreeUK I am very disappointed with your service. I have sent the phone back to you but want me to get the refund from the third party @MPD_Online. When they say they need the phone back to them. This has been going on for 6 months now. Very unhappy!
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Harry Chaloner
(@Harry_Chaloner) reported
@ThreeUKSupport **** off charging me for roaming when my phones on aeroplane mode! Stop ******* charging me for not using my phone you ****** company!
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stephen 🇬🇧
(@mister_caveman) reported
@EE Shocking Network - I'm off back to @ThreeUK asap
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Cliff Mann
(@KingsofYearron) reported
@ThreeUKSupport I spoke to complaints guy who was desperate for me to say he’d resolved my complaint, seemingly more interested in his resolution stats than in my problem /
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Keith Keir
(@KeithKeir) reported
@ThreeUK where can I file a complain about your cancelations department? asked to terminate my account back in October and you decided to reactivate my sim after sending me a code I said I didn't need.... your email and online chat service is useless at best.
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Rukul2
(@Rukul2GP) reported
@ThreeUK PLEASE DONT EVER BUY A PAYG SIM FROM 3UK...THEY STEAL MONEY FROM PEOPLE AND THEN ASK YOU TO SPEND MORE ON DATA...CUSTOMER SERVICE IS USELESS
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Dom Turl
(@domturl) reported
@ThreeUK @ThreeUKSupport I think that 0333 338 1017 is your telesales people. Can you please ask them to stop phoning me twice a week! I'm already a customer, but not for much longer at this rate! #blocked #nuisancecalls
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DJ JY
(@DJJY) reported
@ThreeUKSupport @ThreeUK Can you guys explain why my reverse upgrade is still not complete after I was told 48 hours. Wtf is going on? I just want to reverse so I can upgrade in store instead of waiting till 16th of June website delivery date????
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Josh
(@Jc9393) reported
Dear @ThreeUK at which point does your lack of service mean I can just not pay my bill until it is rectified? I’m shocked at how bad your 4g network has been and I’m seriously considering leaving for a better provider 👍
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Cliff Mann
(@KingsofYearron) reported
@ByronRobbins @ThreeUKSupport I’ve had a good service to be fair up until now, but today was one for the ages. We’ll see what happens. I’ve got 14 day to cancel the contracts, so I’m hopeful they can turn it round.