3 (Three) Outage Report in Wadhurst, East Sussex, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Wadhurst, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Wadhurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (31%)
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Phone (17%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Wadhurst, England
Latest outage, problems and issue reports in Wadhurst and nearby locations:
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Harket (Socially Distanced) Sparkles 💙
(@sparklyquark) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport hi there - I REALLY need some support with a business phone! Going round in circles and not getting anywhere. Missing a phone on the account since December!!!
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport So when your network status says “no problems” that’s not really correct? If you look back at this thread you’ll see this has gone on for months with a “fix” just around the corner all the time. Will the problem just shift to another mast (with knock-ons to my coverage) on 23/8??
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Rajan Malhotra
(@rajan78) reported
from
Tonbridge, England
@ThreeUK what an awful start to my sim only contract. Number not transferred over when it was meant to and to make matters worse I was being charged for a week that I hadn’t even used! I have cancelled the contract now - such a shame that your staff can’t listen to reason!
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Harket (Socially Distanced) Sparkles 💙
(@sparklyquark) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport Thanks - that's who I have been using but getting nowhere. They never call back when they promise to - second dispatched phone also not delivered...! Don't want to cancel but it's heading that way!
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Ps. Still broken according to your network status page! How much of the time does it need to be broken before you refund some of my charges? Currently at around 90% faulty!
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Morning. Well your website says all is well and you texted to say the “issue is fixed” but once again, no data via 4G this morning. Reconnecting to the tower resolved it. Is there actually still a fault?
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Phil Davis
(@ferretd69) reported
from
Tonbridge, England
@DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can.
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Tim Murray 🔶 #MakeVotesMatter
(@Tim_J_Murray) reported
from
Uckfield, England
@ThreeUK I have just wasted most of my morning trying to understand why having switched to Three Business I have Three Personal asking why I have cancelled my DD. Past from pillar to post listening to awful hold music. I give up. @ThreeUKSupport
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Jason Sherer
(@jasonsherer) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport whats the issue in TN2 please?
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport I saw some minor improvement on the 26th but from your description of “congestion in the area” the root cause of my slow data is not resolved so I’m not sure why your status said it was (for two days) on the 26th/27th..? 3G is more stable but slower (obvs!)
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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sunil grover
(@snlgrover) reported
@ThreeUK The customer service is rubbish. I have locked my account and been trying to unlock it for over 4 weeks. I cannot upgrade or cancel my account. I have been your customer for over 15 years but want to leave now.
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DeclanMorrow 💙
(@DeclanMorrow) reported
@ThreeUKSupport And the 30 day money back guarantee, is that no questions asked? If I'm not happy with the speed in 30 days am I able to cancel the contract with zero fees.
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MØKVI
(@M0KVI) reported
@M0VMK @ThreeUKSupport Yeah in a long time 3 customer. Managed to get their web chat working now. I've spend hours on phone last call was 30mins. No progress. Whats frustrating isnthatbit was very good! Now its bottomed out over a week ago. Hopefully we can resolve.
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Lucy Wike
(@lucywike) reported
@ThreeUK I need to cancel my contract & want to talk with an ACTUAL HUMAN BEING. Your website is not user friendly, Ive tried LIVE CHAT - they can’t find my details. I’ve emailed- which has failed because you’re all at home & I don’t have my details to be able to cancel online.
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Scottish Mia Bhai
(@akmsh5) reported
@ThreeUKSupport This is not an excuse. You can't hide behind the word "technical issue" for days. It His is ridiculous service. You are not a street vendor. You are one of the big companies. You should be providing basic services, at least the regulatory compliance should be first and foremost.
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Jamie Sidney
(@jamiesidney72) reported
@ThreeUK still no 4G data in Watford/Bushey/Stanmore areas. Been days already. What’s going on? Do I get refunds for these continuous network issues??
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Sarah Stook 🦆
(@sarah_stook) reported
@StewCElliott @ThreeUK They’d never ask for your card details over the phone randomly.
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Sêan
(@freeselect) reported
@ThreeUKSupport Customer services have told me there's nothing they can do about Three new security
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Jamie-Leigh Bishop
(@PrincessJStew) reported
@ThreeUKSupport Yes but even the support team confirmed it should only be £26 for one and £22 for the other
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Sêan
(@freeselect) reported
@ThreeUK Three customers now can't access their accounts if they don't have access to their phones (dead battery, lost etc) SMS code only to access accounts online... No option to email code... Customer services and complaints not interested...