3 (Three) Outage Report in Wadhurst, East Sussex, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Wadhurst, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Wadhurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (44%)
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Total Blackout (30%)
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Phone (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (%)
Community Discussion
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3 (Three) Issues Reports Near Wadhurst, England
Latest outage, problems and issue reports in Wadhurst and nearby locations:
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Hi @ThreeUKSupport - yet again our 4G is incredibly slow and has been for days despite multiple reconnects to your network. Imagine my surprise that once again your network status says there is a fault. Are you ever actually going to fix this..????
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Ps. Still broken according to your network status page! How much of the time does it need to be broken before you refund some of my charges? Currently at around 90% faulty!
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport I saw some minor improvement on the 26th but from your description of “congestion in the area” the root cause of my slow data is not resolved so I’m not sure why your status said it was (for two days) on the 26th/27th..? 3G is more stable but slower (obvs!)
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Morning. Well your website says all is well and you texted to say the “issue is fixed” but once again, no data via 4G this morning. Reconnecting to the tower resolved it. Is there actually still a fault?
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Not yet. Previous experience tells me you’ll say there’s a fault with congestion at my mast and that you’re working on it. My question remains are you ever actually going to fix this..?? Is that chat link from weeks ago still valid?
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Phil Davis
(@ferretd69) reported
from
Tonbridge, England
@DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can.
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Harket (Socially Distanced) Sparkles 💙
(@sparklyquark) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport Thanks - that's who I have been using but getting nowhere. They never call back when they promise to - second dispatched phone also not delivered...! Don't want to cancel but it's heading that way!
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Harket (Socially Distanced) Sparkles 💙
(@sparklyquark) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport hi there - I REALLY need some support with a business phone! Going round in circles and not getting anywhere. Missing a phone on the account since December!!!
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Rajan Malhotra
(@rajan78) reported
from
Tonbridge, England
@ThreeUK what an awful start to my sim only contract. Number not transferred over when it was meant to and to make matters worse I was being charged for a week that I hadn’t even used! I have cancelled the contract now - such a shame that your staff can’t listen to reason!
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport So when your network status says “no problems” that’s not really correct? If you look back at this thread you’ll see this has gone on for months with a “fix” just around the corner all the time. Will the problem just shift to another mast (with knock-ons to my coverage) on 23/8??
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Jason Sherer
(@jasonsherer) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport whats the issue in TN2 please?
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Tim Murray 🔶 #MakeVotesMatter
(@Tim_J_Murray) reported
from
Uckfield, England
@ThreeUK I have just wasted most of my morning trying to understand why having switched to Three Business I have Three Personal asking why I have cancelled my DD. Past from pillar to post listening to awful hold music. I give up. @ThreeUKSupport
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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ShadowBakura_ [Cal]
(@ShadowBakura_) reported
@ThreeUKSupport It literally just says to contact the support team this being you guys
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Jhamilton
(@jhamiltonXV) reported
@ThreeUK I now have 4 accounts on your system and no sim or 5g hub, and your customer service agents do not have the ability to sort this out over the last 3 days, can someone who knows what to do contact me please? Very poor service!! Not resolved Have had to email your CEO
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Tilly
(@TillyMint_9) reported
@ThreeUKSupport I’ve had no network for over a week now. You say it’s a mast issue and you’re working on it, however I see other people tweeting you the same thing from the other end of the country to me. How many masts are actually down? When will it be fixed?
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Jake Adam Parkin
(@JakeAdamParkin) reported
@ThreeUK any chance you can explain why I have no service abroad all of a sudden?
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Jake Adam Parkin
(@JakeAdamParkin) reported
@ThreeUKSupport Landed 2 hours ago, no provider at moment and having to hotspot from someone to sort the issue and can’t speak to any of your support staff
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Tilly
(@TillyMint_9) reported
@ThreeUKSupport @ThreeUK and the answer in DM’s is to make a complaint, but they can’t take a complaint via Twitter and the system is down on the website, so no complaints can be taken 👍🏼
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The tech guy
(@mkocziban) reported
@ThreeUKSupport hi, are you aware of any issues in Plymouth, PL2? Both mine and my partners phones are dropping calls for 3 days now. Have restarted, cleaned SIMs etc...
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Harry Lowbridge
(@HarryLowbridge3) reported
@ThreeUK I’ve literally had next to no signal in Mitcham, London for the past 2 weeks. What am I paying for?
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Imogen Wood
(@dancewithimo) reported
@ThreeUKSupport Hi, my SIM doesn't fit into my new phone. Can you help at all?
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Ricky D
(@iRickyD) reported
@ThreeUKSupport @ThreeUK how do I stop you from texting marketing messages when I’m no longer a customer, and can’t open the My3 app?