3 (Three) Outage Report in Wadhurst, East Sussex, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Wadhurst, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Wadhurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
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3 (Three) Issues Reports Near Wadhurst, England
Latest outage, problems and issue reports in Wadhurst and nearby locations:
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Rajan Malhotra
(@rajan78) reported
from
Tonbridge, England
@ThreeUK what an awful start to my sim only contract. Number not transferred over when it was meant to and to make matters worse I was being charged for a week that I hadn’t even used! I have cancelled the contract now - such a shame that your staff can’t listen to reason!
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Phil Davis
(@ferretd69) reported
from
Tonbridge, England
@DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can.
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Tim Murray 🔶 #MakeVotesMatter
(@Tim_J_Murray) reported
from
Uckfield, England
@ThreeUK I have just wasted most of my morning trying to understand why having switched to Three Business I have Three Personal asking why I have cancelled my DD. Past from pillar to post listening to awful hold music. I give up. @ThreeUKSupport
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Hi @ThreeUKSupport - yet again our 4G is incredibly slow and has been for days despite multiple reconnects to your network. Imagine my surprise that once again your network status says there is a fault. Are you ever actually going to fix this..????
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport I saw some minor improvement on the 26th but from your description of “congestion in the area” the root cause of my slow data is not resolved so I’m not sure why your status said it was (for two days) on the 26th/27th..? 3G is more stable but slower (obvs!)
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Not yet. Previous experience tells me you’ll say there’s a fault with congestion at my mast and that you’re working on it. My question remains are you ever actually going to fix this..?? Is that chat link from weeks ago still valid?
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Harket (Socially Distanced) Sparkles 💙
(@sparklyquark) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport hi there - I REALLY need some support with a business phone! Going round in circles and not getting anywhere. Missing a phone on the account since December!!!
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Ps. Still broken according to your network status page! How much of the time does it need to be broken before you refund some of my charges? Currently at around 90% faulty!
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Morning. Well your website says all is well and you texted to say the “issue is fixed” but once again, no data via 4G this morning. Reconnecting to the tower resolved it. Is there actually still a fault?
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport So when your network status says “no problems” that’s not really correct? If you look back at this thread you’ll see this has gone on for months with a “fix” just around the corner all the time. Will the problem just shift to another mast (with knock-ons to my coverage) on 23/8??
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Jason Sherer
(@jasonsherer) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport whats the issue in TN2 please?
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Harket (Socially Distanced) Sparkles 💙
(@sparklyquark) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport Thanks - that's who I have been using but getting nowhere. They never call back when they promise to - second dispatched phone also not delivered...! Don't want to cancel but it's heading that way!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Gary
(@Garyrei71368471) reported
Third day without my phone working anyone @ThreeUK help
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towersfantastic
(@towersfanatic) reported
@dean8001 @ThreeUKSupport @altontowers Absolutely crap on saturday no 4g , no 5g , 3g was absolutely useless , whole park no signal
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Ali Sharabiani
(@assharab) reported
@ThreeUK Your online ordering is just rubbish. It didn’t ask for delivery address (there was only billing address) while I wanted to choose a 3 store for collection. After payment, it’s not possible to change it and your support team told me that you must cancel the order and reorder!
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Tammy
(@tammy2k) reported
@TUIUK along with @ThreeUK cutting their mobiles off u are disgusting not updating my parents on accommodation in the middle of a hurricane when their flight has been cancelled in their70s!They cannot call because of 3 & u dont answer when they manage!Both worst customer service!
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Rebecca Armstrong-Corbett
(@bchypnotherapy) reported
What a lovely feeling leaving #threeuk @ThreeUK because of absolutely dreadful customer service. Over 15 yrs with you, loyalty doesn’t pay. Two accounts of mine you’ve lost today, not that you’ll care. #CustomerService #customerexperience
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Good Things Foundation
(@GoodThingsFdn) reported
[1] With @VMO2News @VodafoneUK, and @ThreeUK we set up the National Databank to provide free mobile data to people in need But there is more to be done. We need a spectrum of solutions to help people stay connected during the cost-of-living crisis #FixTheDigitalDivide
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GRT
(@jurrjurrtbull) reported
@ThreeUKSupport I’ve then applied twice for a replacement SIM online just to cancel my account, only for them to not arrive
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M@rc3lla
(@MarcellaDwek) reported
@ThreeUK WHY is your WEBCHAT not working? You advertised the hours yet you failed to provide?!
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Andy Jones
(@Jones2931Andy) reported
@ThreeUKSupport It would be so great to have help from you lot but all I get is excuses and promises that you break, crap company
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
@ThreeUKSupport Thank you for your prompt reply. Appreciated. May I ask why it's no longer available? Is there no resolution expected?