3 (Three) Outage Report in Ventnor, Isle of Wight, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Ventnor, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ventnor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 20: Problems at 3 (Three)
3 (Three) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (59%)
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Phone (18%)
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Total Blackout (13%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Ventnor, England
Latest outage, problems and issue reports in Ventnor and nearby locations:
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fay 🍃 (@leafyfififoo) reported from Wootton Bridge, England
@ThreeUKSupport Wish I'd had a warning, there used to be one texted out if work was going on locally. I'm working from home & need signal (WiFi calling is too flaky!).
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Paul.i.am (@IamPaulGibson) reported from Bembridge, England
@ThreeUKSupport any news on when the network in PO35 area will be fixed? Literally got no signal whatsoever here, normally it’s pretty decent.
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Paul.i.am (@IamPaulGibson) reported from Bembridge, England
@ThreeUK What am I getting as a loyal customer? You should also give us something to keep us with you :)
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Ian gardiner (@I_Gardiner_iow) reported from Newport, England
@ThreeUKSupport So...2 hours after new delivery slot, still not arrived. Called @DPDgroup_news and was told they would investigate and get back within an hour, that was 90 minutes ago. Now been waiting since Friday afternoon, shocking service.
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Ian gardiner (@I_Gardiner_iow) reported from Newport, England
@ThreeUKSupport Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.
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Ian gardiner (@I_Gardiner_iow) reported from Newport, England
@ThreeUK Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.
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James Cadwell (@Cadbadly) reported from Shanklin, England
@dukeragetroll @ThreeUKSupport The Ts & Cs and cancellation wording are very poorly worded and unclear. "You can cancel at any time up until 24 hours before your blah blah" but doesn't tell you what effect it will have. I requested 1gb and got 6. Not good enough
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Matty Herod (@MattyHerod) reported
@ThreeUKSupport can I get some help please
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Phil McCaffry (@TheAmorpheusOne) reported
@SMARTYMobileUK @threeUK We have had problems with network service in Ashtead, Surrey, for a whole working week. It is time to fix the problem by actually sending someone to the site. Your network status page seems to be inaccurate. Do you know what 'as soon as possible' means?
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Mr Dee 𝕏 (@CCTV_etc) reported
Hi @ThreeUKSupport Should I be able to select Vodafone as the network in areas where 3’s signal is patchy, since the merger?
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Mr. Olympian 🏋🏽 (@asianoppar) reported
@Starlink @ThreeUKSupport can you guys look into making a deal with Starlink because your connection is the worst. Starlink would definitely help your network.
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Mark Bennett (@markbenn68) reported
@ThreeUK You make it too difficult. I’ve been a customer for 15 years and staggered at the lack of customer service to upgrade. Obstruction after obstruction. I’m off. #three #3mobile
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sebdon (@stephenbirch3) reported
@ThreeUKSupport Rm8 1DH postcode, no network going on 2 days now. Any update please?
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Jay (@RegiusJay) reported
@ThreeUKSupport internet has been terrible for weeks I called support for help and basically just got told unlucky I have to put up with poor service because I signed a contract, absolutely shockingly bad service
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✞ 𝘾𝘼𝙇𝙇𝙀𝘿 𝙏𝙊 𝙎𝙀𝙍𝙑𝙀 ✞ (@ed_called) reported
@ThreeUKSupport Can I get a reply to my issues @ThreeUKSupport You’ve gone all quite on me after asking me to supply details 🤔
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Anita Collins (@AnitaSCollins) reported
@ThreeUKSupport No device delivered and no response from the raised complaint. Ive been a three customer since their inception
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✞ 𝘾𝘼𝙇𝙇𝙀𝘿 𝙏𝙊 𝙎𝙀𝙍𝙑𝙀 ✞ (@ed_called) reported
@ThreeUKSupport How can I check my EU data passport has been applied? After paying £24 for additional date I didn’t expect to get hammered £90 in charges before I even get back home so probably looking at another £50-£60 on top of that on my return, this EU data malarkey sucks!