3 (Three) Outage in Ulverston, Cumbria, England

@ThreeUKSupport Trying to find out when my number will switch over, no response from customer services. Beginning to wonder if I've made a mistake swapping networks!

Contract for @ThreeUK is up in December. Start looking at other networks. Never felt valued and never any incentive to make you stay!

@ThreeUKSupport Thanks, that doesn’t help at all but I don’t care, just like Three don’t.

@woodbum16 @ThreeUKSupport No problem, hope you get it sorted soon.

Hello @ThreeUK @ThreeUKSupport Just got my bill today and the promised £30 credit (this was because of continual crap service) was nowhere to be seen. Can’t say I’m surprised at all.

@ThreeUKSupport I do have WiFi but I pay virgin media for that. When are you going to fix your network. I’ve been told your network is suffering because of the 5G rollout. Please fix it.

@ThreeUKSupport Don’t need day by day timeline, just an estimated time for the updates to have corrected the issues.

@ThreeUK word of advice on your coverage map. I've spent years thinking "wow Three's 4G coverage is awful" because if we don't put our model of phone in it doesn't display the HUGELY dense 800Mhz "supervoice" layer. Admirably honest but must be a better way marketing-wise :D

@ThreeUKSupport customer service is awful especially with someone who has severe anxiety. I understand you're busy but I legitimately can't contact anyone and I can rarely find the courage to call so if I could get some help from you it would be greatly appreciated.

@ThreeUKSupport can't get onto live chat because no one is available apparently so if you could actually reply/help on here that would be great.

@ThreeUK why is it that regular reliable customers never get decent rewards when they upgrade like to new phones etc

@ThreeUKSupport 4. Both contracts were changed to pay as you go, one by mistake and then was told the other contract was cancelled. Spoke to someone to fix this who said I didn't need to go via pay as you go. They reinstated contract as pay monthly but it would take 3 days to come into effect.

@ThreeUKSupport 4. Both contracts were changed to pay as you go, one by mistake and then was told the other contract was cancelled. Spoke to someone to fix this who said I didn't need to go via pay as you go. They reinstated contract as pay monthly but it would take 3 days to come into effect.

@ThreeUKSupport @MelanieJaneA_ I've had poor signal since last year

Please tell me @ThreeUK @ThreeUKSupport why after over 3 weeks of you “working on it” & me still waiting on a call back for over 3 weeks my signal is still shocking?

@ThreeUKSupport My husband has been on webchat for 30 minutes with nothing but lip service and they say so sorry but we can’t do anything. Hi back to Banbury!!!! Why should we have to go anywhere! You took our money and gave us nothing! Thieves!!!!

@ThreeUKSupport Just have and they aren’t doing anything!! They have said there is nothing they can do and a new account would not be offered an unlimited plan! Then they offered to have US pay for emergency credit!!! OMG!! You are nothing but thieves. I am going to shout this from the rooftop

@ThreeUK ! You are a terrible company!! I just bought a pay as you go SIM card from your Banbury shop for our netgear to use on holiday and it has been used already!! Now you say you can’t do anything???

@ThreeUKSupport @PimlicoSteve They don't care as long as they get your money..network is diabolical

@ThreeUK said this morning that they would fix the network problem and yet the slow internet problem is still slow.

@ThreeUKSupport it’s been several days now - we still cannot make or receive calls on our mobiles in SW1V 1QJ. This is terrible service. No sign of the issue being resolved - you’re not making any attempt to contact us to keep us updated. What is going on?