3 (Three) Outage in Ulverston, Cumbria, England

@ThreeUK word of advice on your coverage map. I've spent years thinking "wow Three's 4G coverage is awful" because if we don't put our model of phone in it doesn't display the HUGELY dense 800Mhz "supervoice" layer. Admirably honest but must be a better way marketing-wise :D

@ThreeUKSupport customer service is awful especially with someone who has severe anxiety. I understand you're busy but I legitimately can't contact anyone and I can rarely find the courage to call so if I could get some help from you it would be greatly appreciated.

@ThreeUKSupport can't get onto live chat because no one is available apparently so if you could actually reply/help on here that would be great.

@ThreeUK why is it that regular reliable customers never get decent rewards when they upgrade like to new phones etc

Well on hold now with @ThreeUK 32 minutes to request a PAC code Durgesh what a joke service. @iD_Mobile_UK it took 10 seconds would I move back to 3 no chance.

So trying to leave @ThreeUK really makes me want to leave @threeuk more long calls loads of stupid messages. Rude staff who cut you off and complicated pac code requests. #threetwoone #gone.

So @EE want £350 deposit for the XR yet @ThreeUK want £99 for the same plan.. trying to explain this to customer service and get told to cancel my contract, nice one

Dear @ThreeUK Why does your Wuntu app never connect to the internet? I really, really wuntu use it...

@ThreeUKSupport My wife has the same issue as well in the same areas. The signal is just weak and slow speeds. It’s frustrating as I love the Go Roam but this is a pain

@ThreeUKSupport In all honesty it is poor on both frequencies. It’s just slow to load anything, so frustrating

@ThreeUK please can you provide me with an email contact to cancel an account, I’m not getting anywhere over the phone!

@rnalexander @ThreeUK Ah, bless them. Can't imagine the complexity that would involve. Sounds interesting! Nice they are doing 5g early instead of pretending it's never going to happen like 4g 😉

@ThreeUKSupport @ThreeUK I'd appreciate someone responding to me please. This is day 4 with no working internet without WiFi. It is unacceptable. Paying Three over the odds for a questionable service that I am now not receiving.

@markgosy @canterburycc No, in fact the Council actively engages MBNL and CTIL as well as @VodafoneUK @O2 @EE and @ThreeUK to support them enabling coverage improvements in the city. But there has been little appetite from any MNO to invest. Incredibly frustrating. @Ofcom

8 years ago today I joined @ThreeUK and have never looked back. Looking forward to the next iPhone which should have 5G 🤞

@ballantine70 @ThreeUKSupport @HuaweiMobileUK This is poor. As a @ThreeUK customer whose contract ends in a few months and a @HuaweiUK user I'm watching developments closely...

@benwood @ThreeUK @ASA_UK @kestermann @shauncollins The worst network I am trapped for 2 years contact with never successful voice call unless WiFi calls along with poor data connection and paying unlimited plan in London. Three should fix their 4G first.

@ThreeUKSupport I require a proof of purchase to claim my watch from huawei. Was promised 5 times yesterday it would be emailed to me but have received nothing. Please can you help

@Geo1604 @Chanel_Noelle @ThreeUK This network stresses me out so much

@LeeBroadley7 @benwood @ThreeUK @shauncollins @kestermann This is important as some handsets only support certain frequencies. Nthe lower frequencies don't support the higher speeds (and this is exactly the speed expected, a 40% boost over 4G).

@ThreeUKSupport @Vlad95075431 Already having a scripted copy and paste for the issue of your 5G already 😂 how about sort out 4G. Sort out the minimal standard of 3G and actually stop script reading and be honest with people and tell them that @ThreeUK is the worst network there is.