3 (Three) Outage Report in Thorrington, Essex, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Thorrington, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Thorrington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (54%)
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Internet (29%)
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Total Blackout (11%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Thorrington, England
Latest outage, problems and issue reports in Thorrington and nearby locations:
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John - M0IDA (@ItinerantHam) reported from Colchester, England
@ThreeUKSupport That won't work i was told. My contract will be extended to cover the extra day as i am bound to give exactly 30 days notice. This is what i was told today and is the essence of my complaint.
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Harrison (@HarrisonKent1) reported from Mayland, England
@ThreeUKSupport just had a fraud alert saying my details are on the black market & they have my Three password & now My3 is apparently down for maintenance. What has happened, have you been hacked?
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Gary bloom (@garybloom67) reported from Harwich, England
@ThreeUK is there a problem with the network I’m unable to receive call
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Kirsty : Polkabops (@SherbetKirsty) reported from Great Bromley, England
@ThreeUKSupport I’d be grateful if you could Charley. We have been sent a very large bill for a line that we were told had been cancelled. We’ve had a catalogue of problems & in October the whole issue was escalated to a manager who cancelled everything as a good will gesture, I don’t get it!
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Harrison (@HarrisonKent1) reported from Mayland, England
@ThreeUKSupport Hi, I’ve got no signal at CM36EJ & I’ve checked on your website & it says the site is currently being upgraded, does this mean I’ll finally have 4G. Also, what timeframe can I expect before I get signal again?
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John - M0IDA (@ItinerantHam) reported from Colchester, England
@ThreeUKSupport signal report for you. CO1 1LN- 1 bar of 4g. Can't even load a simple web page. Its the town centre #MustTryHarder
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Ade Dehinbo (@ade_dehinbo) reported from Colchester, England
@ThreeUKSupport Please have the decency to read the feed properly before asking daft questions ... as I have already stated I never cancelled anything, I merely informed you that as of the 18/9 (the date my contract finished) I no longer wished to be use your services! Nothing more nothing less
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Amanda (@Ladysherb) reported from Alresford, England
@ThreeUKSupport a new phone was supposed to be delivered today. DPD say 3 requested it back. Live chat says call, call centre says closed and use live chat. Can someone help please
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Sue Pownall Artist (@SuePownall) reported from Bures Saint Mary, England
. @ThreeUK not only is coverage bad but you've now discontinued the wifi app so I have no service at home. #timetochange #mobile
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Malcolm Duke (@malcolmduke5) reported from Jaywick, England
@ThreeUKSupport LTE is slow 3G is a bit better and it’s only mobile internet and I have done all the tricks are restarting.
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Gary bloom (@garybloom67) reported from Harwich, England
@ThreeUKSupport is there a problem with the network I’m unable to receive phone calls
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Harrison (@HarrisonKent1) reported from Mayland, England
@ThreeUKSupport Hi, I’ve got no signal at CM36EJ today
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Seán The Pilot (@F1PLT) reported
@ThreeUKSupport The service is appalling. SIM card arrived 9 days late, no attempt at refund, no ability to make calls to/fm the no to be ported. Unable to access banking, Three app or anything that requires an SMS for verification.
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sarah eyre (@eyre1992) reported
@ThreeUK @ThreeUKSupport what an absolute joke of a company sisters tried phoning on phone for over 35 minutes first time and was constantly on hold and then second time the fella puts phone down when trying to explain situation
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sarah eyre (@eyre1992) reported
@ThreeUK speak to customers like absolute rubbish and then put phone down on her
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Seán The Pilot (@F1PLT) reported
@ThreeUKSupport Call to customer service on Wednesday with many promises. Didn’t happen. Thursday call to CS gets cut off part way through. Today, more promises unfulfilled and no rectification after >2 hrs on to your agents.
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Jane Hawkes (@ladyjaney75) reported
@ThreeUKSupport No, it was a member of the customer service team. You’ve managed to upgrade one account but left the other running plus have been charged incorrectly for new contract.
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Steve Douglas 🇪🇺 🇬🇧 (@stevedouglas76) reported
@ThreeUK Why can't I disable the automated text telling me I've got a bill? Texts are terrible for this, I can't filter them and I'm not particularly interested in checking my bill as a matter of urgency
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Mike Prevette (@mikeprevette) reported
I've escalated with @ThreeUK phone support so many times, and now to find out this is actually blocking me from getting a flat. I'm literally going to be sick right now.
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Mike Prevette (@mikeprevette) reported
@ThreeUKSupport I have all the tracking info on the return, as do you customer support team. Have escalated it 5 times with them after each notice I've received. Each time they say they will look into it in 72hrs then nothing
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Sincere Creations by Mollie (@S_C_byMollie) reported
So a few people told me not to go to @ThreeUK because the customer service was bad, however, I just had the best customer service I've had all pandemic from some lovely person called 'Zoyeb'. So um three, please give this person some appreciation!
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James Pardon (@jamespardon) reported
Dear @ThreeUKSupport I'd like to present you with the 2020 award for worst customer service. Please provide a postal address.