3 (Three) Outage Report in Somerset, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Somerset, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Somerset and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Somerset, England
Latest outage, problems and issue reports in Somerset and nearby locations:
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Ben Brewster
(@BenBrewster85) reported
from
Taunton, England
@ThreeUKSupport It seems impossible to ever get through to anyone. I need to discuss my broadband as it doesn't work properly, but there doesn't appear to be any way to speak to someone via the phone line and the web chat is always too busy.
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Steve Griffiths
(@stegrif) reported
from
Athelney, England
@ThreeUKSupport @ThreeUK seems to be pretty much no way of contacting you for help at the minute. Just run out of data was hoping you may help for the two days before my allowance renews....as other providers are doing 🙁
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Matt (ssmmdd) #FBPE 🔶
(@ssmmdd84) reported
from
Monkton Heathfield, England
@ThreeUKSupport Has your service gone down in Taunton, Somerset? Getting signal but absolutely no throughput at all.
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Michelle Crouch
(@Michellecrouchx) reported
from
Bridgwater, England
@ThreeUKSupport your phone signal is absolutely diabolical and I havent had signal for nearly 2 months despite being told it would be fixed in a week. Tried calling 4 times today LOST SIGNAL EVERYTIME. Moving to EE as soon as my contracts up. Thanks for ruining my 2020.
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Rob BCFC Wood
(@rojiblancosRob) reported
from
Burnham-on-Sea, England
@Three_Is_Broken @ThreeUK Have a look at my recent conversations with them. They have said about a problem with coverage and masts in our area, so work on it. Also keep asking me to do webchats which is totally unnecessary. I have even brought my own Wi-Fi booster and makes barely any difference.
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Brad House
(@housebcfc) reported
from
Burnham-on-Sea, England
@ThreeUKSupport signal has been poor past few months. Horrendous past week or so. Seen you are increasing my contract for the SECOND time within the 24 months... not having it, get in contact please.
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Ben Brewster
(@BenBrewster85) reported
from
Taunton, England
@ThreeUKSupport Hard to say Petey. In the end I only used that for connecting Amazon echo etc, barely had enough juice to stream Netflix after 8pm. Thought the upgrade might help. Strange because my mobile is on 3 and it's fine...
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Andrew (Slim) James
(@Mr_slimjames) reported
from
Taunton, England
Having a fun time with @ThreeUK check out there existing customer offer page. Oh hang on it's blank.
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Rob
(@robmckinlay) reported
from
Burnham-on-Sea, England
@ThreeUKSupport Ok I’ll try too, phone speaker not working but will see what I can mangage
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Ben Brewster
(@BenBrewster85) reported
from
Taunton, England
Niche tweet but anyone on @ThreeUK mobile broadband find it just...dies. some time between 7-9 every evening I have to switch to my mobile (also on three). Makes no sense. Would have told @ThreeUKSupport but they never phone back when they promise...
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Niparat LHONG Chellew
(@lhong_KinnAsia) reported
@ThreeUK not happy new year!!! very bad customer service, been many years customer have two contacts and both expensive. they are telling me that I am on outstanding balance on 2nd of January when it is due date is 18th January, can't claim for insurance for that reason!
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Stoneface Vimes 🇨🇰 3.5%er #RejoinEU #FBPE
(@capnthommo) reported
@ThreeUKSupport Problems yet again with homefi in postcode NN7 3QB. It has not worked all day. This has been an ongoing problem at this location although normally it is fine. Will you please do something urgently.
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Soph
(@kahlo_94) reported
Three times i have contacted you and still no luck! I still cant get access to my network. Have to use wifi constantly. I dont want to use you anymore I'm fed up of this @ThreeUKSupport
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@ThreeUKSupport I have an existing complaint logged for this since November. There are no options to help the situation, like I said we are rural and it’s down to lack of capacity for a tower that will in my opinion not be resolved
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Jamie Hilliard
(@JamieHilliard13) reported
@ThreeUKSupport Hi thanks for the response the last time we spoke with them was 23/12/20and assured all was in hand. We then had debt collectors text us on 31/12/20 & 1/1/21. Having spoken to them today they are allegedly contacting you to sort before chasing us again! Please help!
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Josh
(@Josh83484979) reported
@ThreeUKSupport The thing is couple weeks ago I had to make a complaint because you was charging me £80+ for know reason
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Charlotte Scally
(@CharlotteScall1) reported
@ThreeUK I am absolutely discussed with how you have treated my boyfriend we both have contracts with you and he has contacted you 20 times!!! As he just needs one document for his inshurence and has had the phone out down on him every time he’s been on hold one hour!
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Paxton Road 180🎯
(@PaxtonRoadUpper) reported
from
Wandsworth, England
@ThreeUK please can someone get in contact please rather than you customer service team saying conflicting things every day and hanging up before the problem can get resolved? Thanks
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Niparat LHONG Chellew
(@lhong_KinnAsia) reported
@ThreeUKSupport not happy new year!!! very bad customer service, been many years customer have two contacts and both expensive. they are telling me that I am on outstanding balance on 2nd of January when it is due date is 18th January, can't claim for insurance for that reason!
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Soph
(@kahlo_94) reported
@ThreeUKSupport They advised me to turn off the APN which i did, they then said install new software which i have. Its a joke i have had to contscr yas 3 time and nothing has been done. Why am i paying 45 ppund a month for a service i can't use.