3 (Three) outages and service status in Somerset, England

Problems in the last 24 hours in Somerset, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Somerset, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Somerset, England

Latest outage, problems and issue reports in Somerset and nearby locations:

• 
  Andrew (Slim) James (@Mr_slimjames) reported 36 seconds ago from Taunton, England

  Having a fun time with @ThreeUK check out there existing customer offer page. Oh hang on it's blank.

• 
  Ben Brewster (@BenBrewster85) reported 4 minutes ago from Taunton, England

  @ThreeUKSupport It seems impossible to ever get through to anyone. I need to discuss my broadband as it doesn't work properly, but there doesn't appear to be any way to speak to someone via the phone line and the web chat is always too busy.

• 
  Rob BCFC Wood (@rojiblancosRob) reported 8 minutes ago from Burnham-on-Sea, England

  @Three_Is_Broken @ThreeUK Have a look at my recent conversations with them. They have said about a problem with coverage and masts in our area, so work on it. Also keep asking me to do webchats which is totally unnecessary. I have even brought my own Wi-Fi booster and makes barely any difference.

• 
  Steve Griffiths (@stegrif) reported 9 minutes ago from Athelney, England

  @ThreeUKSupport @ThreeUK seems to be pretty much no way of contacting you for help at the minute. Just run out of data was hoping you may help for the two days before my allowance renews....as other providers are doing 🙁

• 
  Ben Brewster (@BenBrewster85) reported 26 minutes ago from Taunton, England

  Niche tweet but anyone on @ThreeUK mobile broadband find it just...dies. some time between 7-9 every evening I have to switch to my mobile (also on three). Makes no sense. Would have told @ThreeUKSupport but they never phone back when they promise...

• 
  Michelle Crouch (@Michellecrouchx) reported 37 minutes ago from Bridgwater, England

  @ThreeUKSupport your phone signal is absolutely diabolical and I havent had signal for nearly 2 months despite being told it would be fixed in a week. Tried calling 4 times today LOST SIGNAL EVERYTIME. Moving to EE as soon as my contracts up. Thanks for ruining my 2020.

• 
  Brad House (@housebcfc) reported 42 minutes ago from Burnham-on-Sea, England

  @ThreeUKSupport signal has been poor past few months. Horrendous past week or so. Seen you are increasing my contract for the SECOND time within the 24 months... not having it, get in contact please.

• 
  Matt (ssmmdd) #FBPE 🔶 (@ssmmdd84) reported 43 minutes ago from Monkton Heathfield, England

  @ThreeUKSupport Has your service gone down in Taunton, Somerset? Getting signal but absolutely no throughput at all.

• 
  Rob (@robmckinlay) reported 46 minutes ago from Burnham-on-Sea, England

  @ThreeUKSupport Ok I’ll try too, phone speaker not working but will see what I can mangage

• 
  Ben Brewster (@BenBrewster85) reported 59 minutes ago from Taunton, England

  @ThreeUKSupport Hard to say Petey. In the end I only used that for connecting Amazon echo etc, barely had enough juice to stream Netflix after 8pm. Thought the upgrade might help. Strange because my mobile is on 3 and it's fine...

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Fiona Bell (@Fifibabybear) reported 5 minutes ago

  @ThreeUKSupport do me a favour please. When you cold call someone and they politely tell you they are not with 3 and to stop calling and delete their number, don’t just abruptly and ignorantly hang up ….. just to call them back and harass them again a few days later.

• 
  Jo Smith 🌹 (@carsonsmummy) reported 7 minutes ago

  Just had a call from someone supposedly representing @ThreeUK @ThreeUKSupport advising me that my sim will be blocked in 3 days due to network issues. Is this a load of old tosh / spam / phishing, or is it true? I hung up.

• 
  Chiadikobi Ozor (@chiadikobiozor) reported 9 minutes ago

  I really don’t know why three network keep hiring INDIAN customer service agents who can’t speak English. Really very frustrating @ThreeUK

• 
  Kevin Mulinga (@mulinga_kevin) reported 9 minutes ago

  @ThreeUK I can't enjoy your services. No service at all. My WiFi not working after buffering for over 30 minutes. Sad state of affairs.

• 
  elizabeth Brown (@Elizabethjagb) reported 11 minutes ago

  @LynRose2020 @ThreeUK It’s not working for me either , can’t call anyone and data is not working

• 
  C Lloyd (@clloyd3003) reported 20 minutes ago

  @ThreeUKSupport When will the signal issues be sorted? There's areas with no signal, emergency calls only, no internet. Different locations as well. Been like this since early yesterday morning.

• 
  Ailon (@loneyai) reported 22 minutes ago

  .@ThreeUK your customer support is horrible. Won’t let me cancel a broadband contract. I am now considering switching my mobile provider as well.

• 
  Daryl Rayment (@DarylRayment) reported 24 minutes ago

  @ThreeUK why when I called up to sort out your company's mistake there is only idiots on your customer service phone lines that don't know they *** from their elbow and can't do anything to help . They lie , give you false information just to get you off the phone and no notes .

• 
  FINGERSJOHN✌ (@jnafr) reported 27 minutes ago

  @ThreeUKSupport @VodafoneUK Sort the dreadful service out in B43 Birmingham.Reception is slow or unavailable.

• 
  Jon Howick (@JonHowick) reported 28 minutes ago

  @ThreeUKSupport is your network down? Only got 1 bar or no signal this morning