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3 (Three)

3 (Three) outages and service status in Somerset, England

Service-wide status: 3 (Three)

No problems detected

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Somerset, including 0 direct reports.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Somerset, England

3 (Three) signals over the past 24 hours, with local activity from Somerset, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

  • Service-wide signals
  • Service-wide baseline

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

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3 (Three) Issues Reports Near Somerset, England

Latest outage, problems and issue reports in Somerset and nearby locations:

  • BenBrewster85
    Ben Brewster (@BenBrewster85) reported from Taunton, England

    @ThreeUKSupport It seems impossible to ever get through to anyone. I need to discuss my broadband as it doesn't work properly, but there doesn't appear to be any way to speak to someone via the phone line and the web chat is always too busy.

  • stegrif
    Steve Griffiths (@stegrif) reported from Athelney, England

    @ThreeUKSupport @ThreeUK seems to be pretty much no way of contacting you for help at the minute. Just run out of data was hoping you may help for the two days before my allowance renews....as other providers are doing 🙁

  • robmckinlay
    Rob (@robmckinlay) reported from Burnham-on-Sea, England

    @ThreeUKSupport Ok I’ll try too, phone speaker not working but will see what I can mangage

  • housebcfc
    Brad House (@housebcfc) reported from Burnham-on-Sea, England

    @ThreeUKSupport signal has been poor past few months. Horrendous past week or so. Seen you are increasing my contract for the SECOND time within the 24 months... not having it, get in contact please.

  • ssmmdd84
    Matt (ssmmdd) #FBPE 🔶 (@ssmmdd84) reported from Monkton Heathfield, England

    @ThreeUKSupport Has your service gone down in Taunton, Somerset? Getting signal but absolutely no throughput at all.

  • BenBrewster85
    Ben Brewster (@BenBrewster85) reported from Taunton, England

    @ThreeUKSupport Hard to say Petey. In the end I only used that for connecting Amazon echo etc, barely had enough juice to stream Netflix after 8pm. Thought the upgrade might help. Strange because my mobile is on 3 and it's fine...

  • BenBrewster85
    Ben Brewster (@BenBrewster85) reported from Taunton, England

    Niche tweet but anyone on @ThreeUK mobile broadband find it just...dies. some time between 7-9 every evening I have to switch to my mobile (also on three). Makes no sense. Would have told @ThreeUKSupport but they never phone back when they promise...

  • Michellecrouchx
    Michelle Crouch (@Michellecrouchx) reported from Bridgwater, England

    @ThreeUKSupport your phone signal is absolutely diabolical and I havent had signal for nearly 2 months despite being told it would be fixed in a week. Tried calling 4 times today LOST SIGNAL EVERYTIME. Moving to EE as soon as my contracts up. Thanks for ruining my 2020.

  • Mr_slimjames
    Andrew (Slim) James (@Mr_slimjames) reported from Taunton, England

    Having a fun time with @ThreeUK check out there existing customer offer page. Oh hang on it's blank.

  • rojiblancosRob
    Rob BCFC Wood (@rojiblancosRob) reported from Burnham-on-Sea, England

    @Three_Is_Broken @ThreeUK Have a look at my recent conversations with them. They have said about a problem with coverage and masts in our area, so work on it. Also keep asking me to do webchats which is totally unnecessary. I have even brought my own Wi-Fi booster and makes barely any difference.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Mainstreamlive
    Airlim (@Mainstreamlive) reported

    @coveragechecker @ThreeUK Nah no favours I could call in but then I would want everyone to get good signal and at least something decent lol ah the masts they were a good thing, at least you get some really good stuff lol

  • Ralph_Hapschatt
    Mike Baldwin  (@Ralph_Hapschatt) reported

    If someone phones you pretending to be from @ThreeUK, asking you to read them a one time pass code, two them to **** off.

  • axtumnbreeze
    chey (@axtumnbreeze) reported

    I was under the impression that with the Vodafone3 merge, I'd get better signal, so sorted a new sim and phone through 3 as I never had an issue. Since the masts were being merged, its been awful. Its ridiculous @VodafoneUK @ThreeUK never had this many signal issues beforehand🙈

  • PhysicsAndy
    Andrew (@PhysicsAndy) reported

    @ThreeUKSupport Is there any way I can get in touch with you via email or social media? Your live chat agents have been terrible so far for what should be a simple problem to fix

  • playwriter_guy
    Playwriter Guy (@playwriter_guy) reported

    @ThreeUK @RoyalMail This has been going on since July 9 when the phone was confirmed lost by Royal Mail. I have been calling and repeating myself constantly to this Three customer service almost as if no one writes notes when calls are made. The WORST kind of customer service EVER.

  • stephenlycitt
    Stephen Lycitt (@stephenlycitt) reported

    @ThreeUK . Your customer service is extremely poor and processes very difficult to navigate!

  • hellxmade_
    ✨️Steph✨️ (@hellxmade_) reported

    @ThreeUKSupport I need to make an over due payment but due to my number being transferred to EE I'm having trouble finding the option to do that.

  • BFCDrinkers
    Matchday Drinkers 🍻 (@BFCDrinkers) reported

    @NameIsRichard @ThreeUK My deal runs out very soon so bye bye. Tolerated bad reception for sake of the deal and four in the house are on Three but no more

  • mikewooduk
    Mike Wood (@mikewooduk) reported

    @VodafoneUK @ThreeUK So 3 customer popped into Vodafone as your store closure notes you can find 3 at Vodafone. Unable to upgrade, cancel or discuss accounts. Confirmed with several stores. This is definitely a breach not everyone wants to speak to cust service on the phone...

  • seanpaulguitar
    Sean Redmond (@seanpaulguitar) reported

    @ThreeUK your live chat agent is a pile of crap, if someone asks to be put through to an agent and says no questions it must immediately do so, your unacceptable menus and ridiculous questions arent acceptable, if i ask for an agent it should be IMMEDIATE

3 (Three) detected incident history

These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.

  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (11 minutes)
  • Detected:
    Detection ended: (3 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.