3 (Three) Outage Report in Somerset, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Somerset, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Somerset and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 01: Problems at 3 (Three)
3 (Three) is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Somerset, England
Latest outage, problems and issue reports in Somerset and nearby locations:
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Andrew (Slim) James
(@Mr_slimjames) reported
from
Taunton, England
Having a fun time with @ThreeUK check out there existing customer offer page. Oh hang on it's blank.
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Steve Griffiths
(@stegrif) reported
from
Athelney, England
@ThreeUKSupport @ThreeUK seems to be pretty much no way of contacting you for help at the minute. Just run out of data was hoping you may help for the two days before my allowance renews....as other providers are doing 🙁
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Rob
(@robmckinlay) reported
from
Burnham-on-Sea, England
@ThreeUKSupport Ok I’ll try too, phone speaker not working but will see what I can mangage
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Ben Brewster
(@BenBrewster85) reported
from
Taunton, England
@ThreeUKSupport Hard to say Petey. In the end I only used that for connecting Amazon echo etc, barely had enough juice to stream Netflix after 8pm. Thought the upgrade might help. Strange because my mobile is on 3 and it's fine...
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Michelle Crouch
(@Michellecrouchx) reported
from
Bridgwater, England
@ThreeUKSupport your phone signal is absolutely diabolical and I havent had signal for nearly 2 months despite being told it would be fixed in a week. Tried calling 4 times today LOST SIGNAL EVERYTIME. Moving to EE as soon as my contracts up. Thanks for ruining my 2020.
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Ben Brewster
(@BenBrewster85) reported
from
Taunton, England
@ThreeUKSupport It seems impossible to ever get through to anyone. I need to discuss my broadband as it doesn't work properly, but there doesn't appear to be any way to speak to someone via the phone line and the web chat is always too busy.
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Rob BCFC Wood
(@rojiblancosRob) reported
from
Burnham-on-Sea, England
@Three_Is_Broken @ThreeUK Have a look at my recent conversations with them. They have said about a problem with coverage and masts in our area, so work on it. Also keep asking me to do webchats which is totally unnecessary. I have even brought my own Wi-Fi booster and makes barely any difference.
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Matt (ssmmdd) #FBPE 🔶
(@ssmmdd84) reported
from
Monkton Heathfield, England
@ThreeUKSupport Has your service gone down in Taunton, Somerset? Getting signal but absolutely no throughput at all.
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Ben Brewster
(@BenBrewster85) reported
from
Taunton, England
Niche tweet but anyone on @ThreeUK mobile broadband find it just...dies. some time between 7-9 every evening I have to switch to my mobile (also on three). Makes no sense. Would have told @ThreeUKSupport but they never phone back when they promise...
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Brad House
(@housebcfc) reported
from
Burnham-on-Sea, England
@ThreeUKSupport signal has been poor past few months. Horrendous past week or so. Seen you are increasing my contract for the SECOND time within the 24 months... not having it, get in contact please.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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LJ McCutcheon
(@ljmccutcheon) reported
@ThreeUKSupport @ThreeUK getting no signal tonight intermittent in my current location! It’s so annoying and frustrating!!!
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karl cronin
(@karlmrc) reported
@ThreeUKSupport I have added a high gain antenna in the loft pointing at the mast to try and maintain connection but the service has been sporadic up and down obviously was doing work recently in the area so I restarted the router again and last night when I was doing speed checks 4 non-existent
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Brian Dwyer
(@oraclebhoy) reported
Is the @TwitterSupport Twitter app on the @AppleSupport #iphone having issues? Videos are buffering and photos are delayed when displaying. Seems to be happening for the past few days. Thought it was @ThreeUK when in Edinburgh but got it over wifi as well.
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karl cronin
(@karlmrc) reported
@ThreeUKSupport A mast is maxed out plus also limited this is by yourselves as the supplier. This has been going on since march 2020. So your mast is maxed out but also you are limiting the bandwidth on the master as well is that a great service. And what work was carried out to make it poorer.
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Alfie Payne
(@AlphaIvan4740) reported
@ThreeUK I'm having problems with my internet, I currently don't have any signal.. it say my mobile internet has been turned off by my provider?
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William McHorse #OleOut
(@WilliamMcHorse) reported
I've been trying to get a PAC code from @ThreeUK mobile to switch network to @EE for the last few days and all I'm getting messages saying it can't be done due to a system issue. I have now passed this onto @xyzlaw_
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david perrin
(@dsp1969) reported
@ThreeUKSupport I'm trying to use my PAC code to change to another provider but the PAC code given to me by 3 is not recognised by EE, any help would be great.
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Carl
(@CarlSilver_) reported
@davehealey @ThreeUK Honestly at this point I’m seriously considering moving to another provider that has eSIM support already live.
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Brum Bites
(@Brumbites) reported
@ThreeUKSupport I took out a Broadband contract with Three and the Broadband 5G signal is non existent. There's a 5g mast by my house. I am supposed to also get an included TV with my offer and that has not materialised. I was told they have run out and then that I wasn't eligible anymore. WTH!
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🇵🇸اشتیاق_FSGOUT
(@the_only_ish) reported
So been a customer with @ThreeUK For over 5 year's, constantly spending £75+ a month and they refuse to match a deal for the sake of £6, no loyalty for existing customers