3 (Three) outages and service status in Somerset, England

Problems in the last 24 hours in Somerset, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Somerset, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Somerset, England

Latest outage, problems and issue reports in Somerset and nearby locations:

• 
  Andrew (Slim) James (@Mr_slimjames) reported 5 minutes ago from Taunton, England

  Having a fun time with @ThreeUK check out there existing customer offer page. Oh hang on it's blank.

• 
  Brad House (@housebcfc) reported 10 minutes ago from Burnham-on-Sea, England

  @ThreeUKSupport signal has been poor past few months. Horrendous past week or so. Seen you are increasing my contract for the SECOND time within the 24 months... not having it, get in contact please.

• 
  Matt (ssmmdd) #FBPE 🔶 (@ssmmdd84) reported 24 minutes ago from Monkton Heathfield, England

  @ThreeUKSupport Has your service gone down in Taunton, Somerset? Getting signal but absolutely no throughput at all.

• 
  Rob BCFC Wood (@rojiblancosRob) reported 27 minutes ago from Burnham-on-Sea, England

  @Three_Is_Broken @ThreeUK Have a look at my recent conversations with them. They have said about a problem with coverage and masts in our area, so work on it. Also keep asking me to do webchats which is totally unnecessary. I have even brought my own Wi-Fi booster and makes barely any difference.

• 
  Ben Brewster (@BenBrewster85) reported 29 minutes ago from Taunton, England

  @ThreeUKSupport Hard to say Petey. In the end I only used that for connecting Amazon echo etc, barely had enough juice to stream Netflix after 8pm. Thought the upgrade might help. Strange because my mobile is on 3 and it's fine...

• 
  Ben Brewster (@BenBrewster85) reported 34 minutes ago from Taunton, England

  Niche tweet but anyone on @ThreeUK mobile broadband find it just...dies. some time between 7-9 every evening I have to switch to my mobile (also on three). Makes no sense. Would have told @ThreeUKSupport but they never phone back when they promise...

• 
  Ben Brewster (@BenBrewster85) reported 36 minutes ago from Taunton, England

  @ThreeUKSupport It seems impossible to ever get through to anyone. I need to discuss my broadband as it doesn't work properly, but there doesn't appear to be any way to speak to someone via the phone line and the web chat is always too busy.

• 
  Steve Griffiths (@stegrif) reported 39 minutes ago from Athelney, England

  @ThreeUKSupport @ThreeUK seems to be pretty much no way of contacting you for help at the minute. Just run out of data was hoping you may help for the two days before my allowance renews....as other providers are doing 🙁

• 
  Michelle Crouch (@Michellecrouchx) reported 41 minutes ago from Bridgwater, England

  @ThreeUKSupport your phone signal is absolutely diabolical and I havent had signal for nearly 2 months despite being told it would be fixed in a week. Tried calling 4 times today LOST SIGNAL EVERYTIME. Moving to EE as soon as my contracts up. Thanks for ruining my 2020.

• 
  Rob (@robmckinlay) reported 53 minutes ago from Burnham-on-Sea, England

  @ThreeUKSupport Ok I’ll try too, phone speaker not working but will see what I can mangage

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve Burnley (@stevenfburnley) reported 3 minutes ago

  Hey @ThreeUK - what email address should I use to submit a major complaint about your fraud prevention team? They are refusing to engage with my wife in any reasonable manner and simply close the case if she's unable to instantly answer her phone - she's a nurse

• 
  Mushtaq Khan (@mushtaqkhan7637) reported 4 minutes ago

  @ThreeUKSupport is the internet down in b138bj Birmingham

• 
  🄸 🄿🅄🅂🄷 🄱🅄🅃🅃🄾🄽🅂 (@_XoDaRap_) reported 6 minutes ago

  @ThreeUKSupport I need a customer service email address please. None of your live chat agents could help. I wasted my lunch hour being passed around like a $10 ****** at a stag party.

• 
  Ateeb (@NawazAteeb) reported 8 minutes ago

  @ThreeUKSupport just when I think your network can’t get any worse, you find new ways to lower the bar. The UK’s worse network. Your marketing team sends emails showing how clueless you are

• 
  Robert THOMPSON (@RobertT63939769) reported 9 minutes ago

  @ThreeUKSupport hi i cant seem to het my phone working here in gran caneria i even just bought a 7 pound passport but my plean shpuld include it here, its just keeps saying emergency calls only any ideas ?

• 
  Jim Jones (@smikealfred) reported 9 minutes ago

  @ThreeUK @ThreeUKSupport that’s now over 24hrs our WiFi has been down. Can you provide an update when you expect normal service to resume please ? Old Colwyn, North Wales area

• 
  FINGERSJOHN✌ (@jnafr) reported 11 minutes ago

  @ThreeUKSupport @VodafoneUK Sort the dreadful service out in B43 Birmingham.Reception is slow or unavailable.

• 
  Neha Patel (@Nehajp1) reported 14 minutes ago

  @ThreeUK no network in my area for months. How do you plan to compensate the fact it's taking so long to fix the issue?!

• 
  Paul 🔱#Sovereign 🇬🇧 (@LFCSovereign61) reported 18 minutes ago

  @ThreeUKSupport when I'm on my way to/from work on the Underground, I notice everyone else’s phone seems to have internet connection, even in the tunnels, but my own keeps losing the signal. Why is that, and how can I fix it?

• 
  𝗔𝗻𝗱𝗿𝗲𝗮 (@andreaowenss) reported 20 minutes ago

  Hi @threeUK I have no issue with your contact centres being outsourced - what I do have an issue with is when they don't actually listen (or read on live chat) what you are actually telling them the problem is.