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3 (Three)

3 (Three) outages and service status in Somerset, England

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  • 3 (Three) generated 0 outage signals in the last 24 hours around Somerset, including 0 direct reports.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Somerset, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Somerset, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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3 (Three) Issues Reports Near Somerset, England

Latest outage, problems and issue reports in Somerset and nearby locations:

  • BenBrewster85
    Ben Brewster (@BenBrewster85) reported from Taunton, England

    @ThreeUKSupport It seems impossible to ever get through to anyone. I need to discuss my broadband as it doesn't work properly, but there doesn't appear to be any way to speak to someone via the phone line and the web chat is always too busy.

  • ssmmdd84
    Matt (ssmmdd) #FBPE 🔶 (@ssmmdd84) reported from Monkton Heathfield, England

    @ThreeUKSupport Has your service gone down in Taunton, Somerset? Getting signal but absolutely no throughput at all.

  • BenBrewster85
    Ben Brewster (@BenBrewster85) reported from Taunton, England

    @ThreeUKSupport Hard to say Petey. In the end I only used that for connecting Amazon echo etc, barely had enough juice to stream Netflix after 8pm. Thought the upgrade might help. Strange because my mobile is on 3 and it's fine...

  • BenBrewster85
    Ben Brewster (@BenBrewster85) reported from Taunton, England

    Niche tweet but anyone on @ThreeUK mobile broadband find it just...dies. some time between 7-9 every evening I have to switch to my mobile (also on three). Makes no sense. Would have told @ThreeUKSupport but they never phone back when they promise...

  • rojiblancosRob
    Rob BCFC Wood (@rojiblancosRob) reported from Burnham-on-Sea, England

    @Three_Is_Broken @ThreeUK Have a look at my recent conversations with them. They have said about a problem with coverage and masts in our area, so work on it. Also keep asking me to do webchats which is totally unnecessary. I have even brought my own Wi-Fi booster and makes barely any difference.

  • stegrif
    Steve Griffiths (@stegrif) reported from Athelney, England

    @ThreeUKSupport @ThreeUK seems to be pretty much no way of contacting you for help at the minute. Just run out of data was hoping you may help for the two days before my allowance renews....as other providers are doing 🙁

  • Mr_slimjames
    Andrew (Slim) James (@Mr_slimjames) reported from Taunton, England

    Having a fun time with @ThreeUK check out there existing customer offer page. Oh hang on it's blank.

  • housebcfc
    Brad House (@housebcfc) reported from Burnham-on-Sea, England

    @ThreeUKSupport signal has been poor past few months. Horrendous past week or so. Seen you are increasing my contract for the SECOND time within the 24 months... not having it, get in contact please.

  • Michellecrouchx
    Michelle Crouch (@Michellecrouchx) reported from Bridgwater, England

    @ThreeUKSupport your phone signal is absolutely diabolical and I havent had signal for nearly 2 months despite being told it would be fixed in a week. Tried calling 4 times today LOST SIGNAL EVERYTIME. Moving to EE as soon as my contracts up. Thanks for ruining my 2020.

  • robmckinlay
    Rob (@robmckinlay) reported from Burnham-on-Sea, England

    @ThreeUKSupport Ok I’ll try too, phone speaker not working but will see what I can mangage

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • radagastcb
    Cliffy (@radagastcb) reported

    @ThreeUK I have been with Three for 20 years, currently have a unlimited Data plan. I was going to change from crap Plusnet to a 4g Internet as we have very fast 4g. I started to apply and the bloody questions you ask. I am retired. Stuff you I will stay where I am.

  • JaxRalph1992
    JaxRalph1992 (@JaxRalph1992) reported

    @ThreeUK I renewed my contract for a one year last year with you guys. Turn off a couple of months maybe realise I cannot wait to leave in September. And jump to @EE . I’ve been with 3uk since 2012 since you joined Vodafone, my signal and 5G have been terrible

  • AcgbPetrus
    Álvaro Pétrus (@AcgbPetrus) reported

    @ThreeUK I'm spending some time abroad and I've had problems with my international roaming. I can no longer use my plan; I have absolutely no signal. I need help but haven't been able to get it so far. Can you assist me? The company doesn't seem to care much about its customers.

  • Iwantmytrain
    John 🇬🇧🇪🇺 (@Iwantmytrain) reported

    When @ThreeUK split their bills so you now get a separate bill for airtime and the device, it became the biggest inconvenience for the customer. Convenient for Three, not their customers. TERRIBLE idea.

  • jnafr
    FINGERSJOHN✌ (@jnafr) reported

    @ThreeUKSupport @VodafoneUK Sort the dreadful service out in B43 Birmingham.Reception is slow or unavailable.

  • loulitagill
    loulitagill (@loulitagill) reported

    @ThreeUK @ThreeUKSupport now you want to charge me £13.92 for a service I wasn’t even using during the 16-20 May when I had no mobile WiFi installed because you kept sending me packages with missing equipment. Worst experience with a company ever!

  • DebHiton
    Deb Hiton (@DebHiton) reported

    @ThreeUK Please explain how, when I’ve dropped off a device with DPD but they can’t find it, I can still be responsible for the device and subsequent non-return fee of £350? I’ve raised a query with your customer service team but communication from them is abysmal!

  • JonHowick
    Jon Howick (@JonHowick) reported

    @ThreeUKSupport is your network down? Only got 1 bar or no signal this morning

  • AcgbPetrus
    Álvaro Pétrus (@AcgbPetrus) reported

    @ThreeUK I'm spending some time abroad and I've had problems with my international roaming. I can no longer use my plan; I have absolutely no signal. I need help but haven't been able to get it so far. Can you assist me? The company doesn't seem to care much about its customers.

  • Tristan27856485
    Tristan Lane (@Tristan27856485) reported

    @ThreeUK @VodafoneUK I thought the merger was meant to improve signal. Not make it blooming worse. Cambridge is meant to be “silicon fen” tricky with such terrible network