3 (Three) outages and service status in Somerset, England

Problems in the last 24 hours in Somerset, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Somerset, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Somerset, England

Latest outage, problems and issue reports in Somerset and nearby locations:

• 
  Michelle Crouch (@Michellecrouchx) reported 8 minutes ago from Bridgwater, England

  @ThreeUKSupport your phone signal is absolutely diabolical and I havent had signal for nearly 2 months despite being told it would be fixed in a week. Tried calling 4 times today LOST SIGNAL EVERYTIME. Moving to EE as soon as my contracts up. Thanks for ruining my 2020.

• 
  Ben Brewster (@BenBrewster85) reported 8 minutes ago from Taunton, England

  Niche tweet but anyone on @ThreeUK mobile broadband find it just...dies. some time between 7-9 every evening I have to switch to my mobile (also on three). Makes no sense. Would have told @ThreeUKSupport but they never phone back when they promise...

• 
  Ben Brewster (@BenBrewster85) reported 20 minutes ago from Taunton, England

  @ThreeUKSupport It seems impossible to ever get through to anyone. I need to discuss my broadband as it doesn't work properly, but there doesn't appear to be any way to speak to someone via the phone line and the web chat is always too busy.

• 
  Ben Brewster (@BenBrewster85) reported 21 minutes ago from Taunton, England

  @ThreeUKSupport Hard to say Petey. In the end I only used that for connecting Amazon echo etc, barely had enough juice to stream Netflix after 8pm. Thought the upgrade might help. Strange because my mobile is on 3 and it's fine...

• 
  Matt (ssmmdd) #FBPE 🔶 (@ssmmdd84) reported 28 minutes ago from Monkton Heathfield, England

  @ThreeUKSupport Has your service gone down in Taunton, Somerset? Getting signal but absolutely no throughput at all.

• 
  Rob BCFC Wood (@rojiblancosRob) reported 35 minutes ago from Burnham-on-Sea, England

  @Three_Is_Broken @ThreeUK Have a look at my recent conversations with them. They have said about a problem with coverage and masts in our area, so work on it. Also keep asking me to do webchats which is totally unnecessary. I have even brought my own Wi-Fi booster and makes barely any difference.

• 
  Steve Griffiths (@stegrif) reported 51 minutes ago from Athelney, England

  @ThreeUKSupport @ThreeUK seems to be pretty much no way of contacting you for help at the minute. Just run out of data was hoping you may help for the two days before my allowance renews....as other providers are doing 🙁

• 
  Rob (@robmckinlay) reported 52 minutes ago from Burnham-on-Sea, England

  @ThreeUKSupport Ok I’ll try too, phone speaker not working but will see what I can mangage

• 
  Brad House (@housebcfc) reported 54 minutes ago from Burnham-on-Sea, England

  @ThreeUKSupport signal has been poor past few months. Horrendous past week or so. Seen you are increasing my contract for the SECOND time within the 24 months... not having it, get in contact please.

• 
  Andrew (Slim) James (@Mr_slimjames) reported 57 minutes ago from Taunton, England

  Having a fun time with @ThreeUK check out there existing customer offer page. Oh hang on it's blank.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adam Bateman (@AdamBat92308251) reported 3 minutes ago

  @UniversalExile @three Have seen @ThreeUK poor level of customer service when the sold a deal to my mother-in-law that was totally unfit for her purpose. Selling to an easily confused elderly person who is obviously not tech savvy is a awful thing to do. Hope they change and sort your problem fast.

• 
  Martin (@martinrue) reported 4 minutes ago

  @robj3d3 @IMAC2 @ThreeUK Ah dude that sucks. FWIW, I use giffgaff and they're happy so long as you top up every few months.

• 
  chey (@axtumnbreeze) reported 4 minutes ago

  I was under the impression that with the Vodafone3 merge, I'd get better signal, so sorted a new sim and phone through 3 as I never had an issue. Since the masts were being merged, its been awful. Its ridiculous @VodafoneUK @ThreeUK never had this many signal issues beforehand🙈

• 
  Stuart (@Stuart61838784) reported 5 minutes ago

  @ThreeUKSupport Contract finishes this year and we won’t be staying with you now you have lost long term customers due to your network being shocking and getting worse, this happens every time in the last year and half then you lie saying your improving it when your not,

• 
  stiches. (@i_amsochi) reported 5 minutes ago

  @ThreeUK I need help and a quick fix, can someone please get back to me, I have rang you guys so many times and you have been so unhelpful, there has been no resolution and being passed back and forth and would like to escalate/ speak to a manager asap!

• 
  FINGERSJOHN✌ (@jnafr) reported 5 minutes ago

  Back in B43 Birmingham/Walsall @ThreeUKSupport @vodafone @VodafoneUK Slow to no internet connection.

• 
  Rhiann 💎 (@Rhiiyounit11) reported 6 minutes ago

  @ThreeUKSupport can someone tell me how I can make a complaint seen as your online agent clearly doesn’t want to reply to me

• 
  Martin Adams | Building Flowtelic (@Martin_Adams) reported 7 minutes ago

  @robj3d3 @ThreeUK Oh no, I found a service you can port your UK number to which maps it to a voip, specifically for this issue. Haven’t done it yet, but plan to.

• 
  huey freeman (@80iishh) reported 11 minutes ago

  @ThreeUK you will NEVER know peace. How can you be doing works in the area, not inform me but then tell me “it’s taking longer than usual” my payment will be taking longer than usual. These man are some cruffs.

• 
  Joseph Sinyor (@josephsinyor) reported 14 minutes ago

  @ThreeUK My new broadband router from NextDayBroadband arrived today, but there’s a 3 outage from day one. Your status page gives no ETA, just “we’re working on it.” Customers deserve better communication and at least an estimated resolution time. Poor first impression.