3 (Three) outages and service status in Somerset, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Somerset, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Somerset, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Somerset, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Somerset, England
The most recent 3 (Three) outage reports came from the following cities: Taunton.
| City | Problem Type | Report Time |
|---|---|---|
 Taunton
|
Phone | 1 month ago |
|
Taunton
|
Internet | 2 months ago |
Community Discussion
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3 (Three) Issues Reports Near Somerset, England
Latest outage, problems and issue reports in Somerset and nearby locations:
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Steve Griffiths (@stegrif) reported from Athelney, England@ThreeUKSupport @ThreeUK seems to be pretty much no way of contacting you for help at the minute. Just run out of data was hoping you may help for the two days before my allowance renews....as other providers are doing 🙁
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Andrew (Slim) James (@Mr_slimjames) reported from Taunton, EnglandHaving a fun time with @ThreeUK check out there existing customer offer page. Oh hang on it's blank.
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Rob (@robmckinlay) reported from Burnham-on-Sea, England@ThreeUKSupport Ok I’ll try too, phone speaker not working but will see what I can mangage
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Ben Brewster (@BenBrewster85) reported from Taunton, England@ThreeUKSupport It seems impossible to ever get through to anyone. I need to discuss my broadband as it doesn't work properly, but there doesn't appear to be any way to speak to someone via the phone line and the web chat is always too busy.
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Ben Brewster (@BenBrewster85) reported from Taunton, England@ThreeUKSupport Hard to say Petey. In the end I only used that for connecting Amazon echo etc, barely had enough juice to stream Netflix after 8pm. Thought the upgrade might help. Strange because my mobile is on 3 and it's fine...
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Michelle Crouch (@Michellecrouchx) reported from Bridgwater, England@ThreeUKSupport your phone signal is absolutely diabolical and I havent had signal for nearly 2 months despite being told it would be fixed in a week. Tried calling 4 times today LOST SIGNAL EVERYTIME. Moving to EE as soon as my contracts up. Thanks for ruining my 2020.
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Matt (ssmmdd) #FBPE 🔶 (@ssmmdd84) reported from Monkton Heathfield, England@ThreeUKSupport Has your service gone down in Taunton, Somerset? Getting signal but absolutely no throughput at all.
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Rob BCFC Wood (@rojiblancosRob) reported from Burnham-on-Sea, England@Three_Is_Broken @ThreeUK Have a look at my recent conversations with them. They have said about a problem with coverage and masts in our area, so work on it. Also keep asking me to do webchats which is totally unnecessary. I have even brought my own Wi-Fi booster and makes barely any difference.
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Brad House (@housebcfc) reported from Burnham-on-Sea, England@ThreeUKSupport signal has been poor past few months. Horrendous past week or so. Seen you are increasing my contract for the SECOND time within the 24 months... not having it, get in contact please.
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Ben Brewster (@BenBrewster85) reported from Taunton, EnglandNiche tweet but anyone on @ThreeUK mobile broadband find it just...dies. some time between 7-9 every evening I have to switch to my mobile (also on three). Makes no sense. Would have told @ThreeUKSupport but they never phone back when they promise...
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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JaxRalph1992 (@JaxRalph1992) reported@ThreeUKSupport ever since you partner up with Vodafone my 5G & signal has been horrendous roll on September and I am gone. I’ve been with you guys for 14 years.
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woodland246 (@woodland246) reported@CBTwizard @MartinSLewis @ThreeUK Can you cancel the contract? For online/phone (distance) sales of mobile contracts, the cooling-off period is 14 days. The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 apply, but some companies allow a longer period.
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•Tushker Gall 🐾 (@Tushker_Gall) reportedwhy don't old people understand that us young folks don't have access to everything on the internet. dad needs a new SIM card but @ThreeUK won't issue one because dad doesn't know his account details.. dad thinks I can just access his emails because "you do the internet"
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RitaM (@StensonRita) reported@ThreeUK when will the problem with your signal be sorted. I havn't had any reception since about 1pm...post code HA8
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Kevin Mulinga (@mulinga_kevin) reported@ThreeUK I can't enjoy your services. No service at all. My WiFi not working after buffering for over 30 minutes. Sad state of affairs.
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NN (@NoveNight) reported@ThreeUK is an absolute joke. They cancelled my phone plan with no warning and won't even let me lodge a formal complaint. Are there any authorities in the UK where I can escalate my complaint?
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Hannah Penn (@Hannah_Penn) reported@threeuk Your customer service is an absolute disgrace. Mis-sold a 24m SIM-only contract, assured me twice it was cancelled (once after 2 hours on the phone), cases all closed. Now you’ve reinstated it AGAIN, and sent a bill. This is appalling. I will NOT be paying. Sort it out.
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Steve Harrison (@stevejh1973) reported@ThreeUK even after the merging with Vodafone my actual phone signal remains at one bar at home (E9). And, for some reason, my WiFi calling hardly works too. It is not my phone as I have always had this problem. Basically it is impossible for me to actually make calls at home!
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Champersq 🇬🇧🏴🇬🇧🏴🇬🇧 (@Champersq1) reported@Benleo If you think that they’re bad, you haven’t tried @ThreeUK. I sometimes wake at 4am and cannot use the internet, I think I’ve cracked it and then it starts to buffer again 🤬
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elle🤍 franchaela (@franchaela_x) reported@jamesma34307397 @ThreeUK @ThreeUKSupport I spoke to customer service and they kept trying to say it’s an issue with my phone and wouldn’t listen when I said other family members on three in the house are having the same problem.