3 (Three) Outage Report in Shepherds Bush, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Shepherds Bush, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (57%)
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Phone (20%)
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Total Blackout (10%)
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Wi-fi (9%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Shepherds Bush, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Hackney, Mitcham, City of Westminster, Tower Hamlets, Bushey, Islington, Belsize Park, Watford, Muswell Hill, Preston, Hounslow, Southwark, East Ham and Northolt.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hackney |
Phone | |
| London |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Shepherds Bush, England
Latest outage, problems and issue reports in Shepherds Bush and nearby locations:
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Federica 🐰
(@FedericaBurelli) reported
from
Islington, England
@ThreeUKSupport It’s turned on, the sim in inside but the WiFi is incredibly slow. WhatsApp/Netflix/YouTube/basic google.. nothing works
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Fritha Hookway
(@FrithFrith) reported
from
Camberwell, England
Hi @ThreeUK I am continuing to receive bills for a mobile contract I cancelled 10 months ago. Can someone contact me urgently to rectify this. I am no longer a customer and would appreciate clearing this up.
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Taimour
(@Taimsss) reported
from
Camberwell, England
@EE been a loyal customer for many years with multiple lines.... time for an upgrade think its time to move to @ThreeUK! As @ThreeUK are offering me a better deal for £17 cheaper. Your customer service agent response was "Okay, Cool!" #poorservice #
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Melanie Mack 🇪🇺🇬🇧
(@melaniemackuk) reported
from
Camden Town, England
@ThreeUKSupport hi there. Wanted to check My3 account but forgot password, try to reset but it says my mobile number not found. I’m definitely on your network. Help!
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Dan McDowell
(@danjmcdowell) reported
from
Hillingdon, England
I think I’m going to have to abandon @ThreeUK for another network. Since moving to London five weeks ago I have had no phone signal when in my flat and intermittent to no data when in Central London on both 3G and 4G. My phone has become a useless space grey rectangle.
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Aaron L. 🏴
(@_Aajl) reported
from
Camberwell, England
@ThreeUKSupport 2/3 max at any time, it's more the promise of 5g and it not being available that's the issue now
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Don Constance
(@snaprails) reported
from
Ealing, England
@ThreeUKSupport Of course I have. How else would your live chat person have been able to a: verify my security answer s & b: re-enable my login. I don't use your app, it's a pile of... well let's just say it wasn't a positive experience.
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Dan McDowell
(@danjmcdowell) reported
from
Camden Town, England
@ThreeUKSupport The signal for 3G-only isn’t that great either. I can make calls just fine, but data is a real problem. At home I wouldn’t be able to use my phone at all without WiFi calling enabled.
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StreetCube
(@StreetCube) reported
from
Kingston upon Thames, England
@IfIKnewThen @Tell2k @ThreeUK The point is, is that it’s Virgin Media’s obligation to keep their fee-paying clients informed with truth and transparency. Anything less is an insult. Accidents happen, (as with the fibre optic ****-up) but lying, misleading and manipulating is utterly deplorable, #leavevirgin
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Mohamed Abdinur
(@MabdiNur1) reported
from
Southall, England
@ThreeUKSupport poor connection wondering to request an early termination
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Mark Callender
(@callender_mark) reported
from
Kingston upon Thames, England
5 days in and still nothing. The ‘congestion’ @ThreeUK told me is the issue in Kingston seems to also apply to north London, central London and east London it seems as Everywhere I’ve been I can’t text or use internet. #refund #changingprovider #avoidtheee @Three_Is_Broken
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bad fings
(@gracedeborah_) reported
from
Walthamstow, England
@ThreeUK @ThreeUKSupport I don’t have service in E17 and it’s been like this for an hour.
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Jason Ford
(@jasonford1988) reported
from
Kingston upon Thames, England
@Mumma_haley35 @virginmedia Sounds that way. Unfortunately @ThreeUK seem to be having issues in KT2 as well, so even my 4G isn’t working very well on my phone. Telco needs to move into the modern world of customer service, maybe @Ofcom need to change their regulations.
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James
(@jamesdevonport) reported
from
Lambeth, England
@ThreeUK Your network now total garbage and never works. I’m off 🖕
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Akif K
(@Ak1fK) reported
from
Tottenham, England
@ThreeUKSupport And I mean it’s been like this pretty much all of 2019. When I asked about it, I was told just to use 3G (and that I didn’t pay for 4G, that was an added bonus so I should use 3G for the better service - not really the best customer service interaction)
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Mr A$AP Verflucht Esq.
(@verflucht) reported
from
Borehamwood, England
@ThreeUKSupport I see. Just working backwards, I have no idea how this service signed me up. Research suggests that they have worked out a way to stealthily sign me up by embedding a sign-up form in YouTube ads. Which is insane itself. But you're telling me there is no way that I can tell...
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Miserable Kingston
(@miserablekings) reported
from
Kingston upon Thames, England
@cokernutts @ThreeUKSupport Lol switch to 3G. Btw most modern iPhones don’t even allow that button to work any more. But you’d know that as a mobile network operator, right...
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Christopher Whitton
(@Whitton88) reported
from
Wandsworth, England
@ThreeUKSupport Logged via online chat. Was originally offered a £5 compensation, which I rejected. Was passed onto second level technical support who have authorised effectively a month free on both my accounts. Had a missed call 24th Dec but nothing since
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C
(@CB_XIIIXVI) reported
from
Islington, England
@ThreeUKSupport Your connection is shit, your customer service is shit and your pricing is shit. If there’s any way to transfer my contract to EE tell me, I beg. Constantly having to put my phone on airplane mode and back to get internet is tiring.
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ibrahim cubuk
(@IbrahimCubuk) reported
from
Enfield Lock, England
@ThreeUK i am disgusted by the way i have been treated by the customer services of three i have been your customer for 9 years i will cancel my account
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Candy merc
(@candy_merc) reported
@ThreeUKSupport Yes cancel this stressful network and give me back my money pls ...had enough stress..bee on the phone back and forth to cancel it and you end up talking to a whole nation because they keep transferring the call to different department wasting your whole time on the phone
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𝖌𝖊𝖔𝖗𝖌𝖊
(@deepfriedgeorge) reported
@ThreeUKSupport hiya i’ve tried my phone on different browsers - this is an issue with the website itself and not me. if you replicated the address finder multiple times you’d see it doesn’t work at all, meaning customers cannot continue (like me)
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Candy merc
(@candy_merc) reported
@ThreeUKSupport Not wasting another minute on three network ..been 6months already nothing has changed still internet very slow and bad
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KMW
(@kaatzsss) reported
@ThreeUKSupport how do you speak to a human being? I’ve tired here chat and also complaining but now it’s impossible to follow up that complaint? You take our money and couldn’t care less. I’m cancelling my DD I’m not paying you another penny
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Michael Travers
(@MikeBTravers) reported
@ThreeUKSupport hi I've just joined your network in the last 2 days and have been waiting for my old number to transfer over. My old number is now no-longer active but if you ring it my phone will ring but if I call or text out it comes up with the numer provided by yourselves
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Paul, the bearded wrapper. (He/Him)
(@BourbonBert) reported
@ThreeUKSupport what's going on with the website? The area to enter my number to login is greyed out and won't let me select it. Anything else just directs me to download the app, for which the reviews are awful. I only want to check my data!
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Lesley Coups
(@MrsDonnie_W) reported
@ThreeUK Yep that's why I got rid of my Three SIM card, absolute dire network, wouldn't use them ever again, I'd rather have no phone!
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Charlotte Guo (@charlotteguo@mas.to)
(@CharlotteGuo5) reported
@ThreeUK currently appalled by your 4G signal at the moment. is there a network outage happening?
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Alec
(@CromeXTW) reported
@ThreeUK you horrify me. What a disgraceful and terrible operator you have become. You think your customers wont leave you, watch me and I'll take my whole family with. #deadtome. #eutax
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Candy merc
(@candy_merc) reported
@ThreeUKSupport I've never been stressed in life like this before wow never again ...don't even wish this for ma enemy ...