3 (Three)

3 (Three) Outage in Shepherds Bush, Greater London, England

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

 Problems detected at 3 (Three)

3 (Three) problems in the last 24 hours in Shepherds Bush, England

3 (Three) Outage Chart in Shepherds Bush, Greater London, England 03/04/2021 08:20

March 04: Problems at 3 (Three)

3 (Three) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 49.66% Internet
  • Phone 30.30% Phone
  • Wi-fi 7.74% Wi-fi
  • Total Blackout 7.29% Total Blackout
  • E-mail 4.33% E-mail
  • TV .68% TV

3 (Three) Outage Map Near Shepherds Bush, Greater London, England

The most recent outage reports and issues originated from Camberwell, London, Paddington, Croydon, Harrow, Tottenham, Edmonton, Twickenham, Walthamstow, Loughton, Hornsey, Borehamwood, Hounslow, Hampstead and Hackney.

United KingdomLondon Wi-fi
United KingdomPaddington Internet
United KingdomCroydon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomPaddington Internet

3 (Three) in Shepherds Bush, England Comments

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3 (Three) Issues Reports Near Shepherds Bush, England

Latest outage, problems and issue reports in Shepherds Bush and nearby locations:
  • PanxoSmart PanxoSmart (@PanxoSmart) reported from Camberwell, England

    @ThreeUKSupport They promised they will refunded me the full amount paid for the handsets, even though the iPhone 11 Pro Max was acquired LY. I been trying to contact the complaint department and they say this won’t happen, I requested then for the handset iPhone 11 Pro Max to be sent back!

  • PanxoSmart PanxoSmart (@PanxoSmart) reported from Camberwell, England

    @ThreeUKSupport I raised a complaint, and been trying to sort things out since the 15th of Feb 2021. But now they are avoiding me and hanging up on me. They were two devices iPhone 11 Pro Max 256gb I upgraded no upfront cost LY, and an iPhone 12 mini this year, with an upfront cost of £29.

  • PanxoSmart PanxoSmart (@PanxoSmart) reported from Camberwell, England

    @ThreeUKSupport Yes I was with three mobile for over 4 Years, and have been presenting issued not only with the service but with my bills. I have been over charge and decided to cancelled my two contracts with you guys. I was promised that once I returned the two handsets I will get a refund!

  • xubeifang 许北方xubeifang (@xubeifang) reported from Walthamstow, England

    @ThreeUK Why do 3G companies always have a network?

  • Dazza_Flatt Darren Flatt (@Dazza_Flatt) reported from Loughton, England

    @ThreeUKSupport Sorry, but you're not being very helpful. It's quite straight forward. I'll say it again. I selected the £10 a month option but I've been put on a £15 a month plan. It's unacceptable. Can I just cancel the contract and I'll just go with somebody else.

  • Dazza_Flatt Darren Flatt (@Dazza_Flatt) reported from Loughton, England

    @ThreeUKSupport charged £15. Can you please help me get this resolved. I still have the email. And have sent proof but no one has got back to me. Thank you. 2/2

  • Dazza_Flatt Darren Flatt (@Dazza_Flatt) reported from Loughton, England

    @ThreeUKSupport Hi, I have a complaint open but no one seems to be interested in resolving the issue. Don't know if you can help? I received an email with options to renew my contract. The option I choose was 12gb for £10 a month for 12 months. However I am now being... 1/2

  • stevejh1973 Steve Harrison (@stevejh1973) reported from Hackney, England

    @ThreeUK I’m quite surprised by these awards. I have been on Three for years and my signal strength has generally been really poor. I manage to get 2 bars on 3G. On 4G 1 bar if I am lucky. Really poor service.

  • Nickjames820 Red Beard (@Nickjames820) reported from Camden Town, England

    @ThreeUKSupport absolute inept rude jokers! A year of problems and you offer £5! Told to take it or **** off! Think it’s time to hit the ombudsman up. No help from this company at all!

  • Nickjames820 Red Beard (@Nickjames820) reported from Camden Town, England

    @ThreeUKSupport what is the problem at 3! You are the worst company in the planet. Loving the recent technique of pretending for to be able to hear your customers when answering the phone. In ever single way you guys are failing! Absolute joke!

  • yasirkiani22 Yasir kiani (@yasirkiani22) reported from East Ham, England

    @ThreeUKSupport what type off stupid and in educated PEOPEL you have on phone service 😡😡😡😡

  • djprofile dj profile (@djprofile) reported from Hackney, England

    @ThreeUK network has disappointing customer not happy with the way I've been treated 😡🤬

  • AngelaBlacklaw Angela Blacklaw (@AngelaBlacklaw) reported from Harrow Weald, England

    @ThreeUK this ain’t ok. No WiFi service for days. Although the money left my account on 11th it’s not marked paid in MyThree account. I call up and I’m told “this isn’t logical” then the phone goes dead. It may not be logical but it happens most months. Needed for work. HELP!

  • MarshaLeytonia Marsha Brown (@MarshaLeytonia) reported from Walthamstow, England

    @ThreeUKSupport hi, my mobile number hasn’t transferred to my mew phone. No help int he phone customers support. Now one week over due for the switch and paying three for a service I can use

  • MarshaLeytonia Marsha Brown (@MarshaLeytonia) reported from Walthamstow, England

    @ThreeUK hi, phone number should have transferred a week ago but hasn’t. Help line says tech problems. Will@I be paying for two services? Old@provider and you?

  • chrishampson Chris Hampson (@chrishampson) reported from Richmond, England

    @ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.

  • chrishampson Chris Hampson (@chrishampson) reported from Wandsworth, England

    @ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?

  • lens_wal Wal River Lens *waverley at the tower* (@lens_wal) reported from Camberwell, England

    @ThreeUK can you get your fraud team to get in touch NOW!!!! Your customer service on the phone are useless!!! I want a manager to call me Now! **** service

  • lens_wal Wal River Lens *waverley at the tower* (@lens_wal) reported from Camberwell, England

    £280 been taken from my partners account this morning from @ThreeUK for fraudulent phones in her name! Being told by some robot in Mumbai that there is nothing he can do and there is no manager in the UK we can talk to. So unhelpful! I WANT ACTION NOW OR SO W CANCEL 6 contracts

  • HoraceMighty MightyHorace (@HoraceMighty) reported from Lambeth, England

    @ThreeUK seems your mobile service is down yet again in our area rendering our Home broadband worthless. As this went down at 01:03 this morning, do we have an ETA on restoration of service?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:
  • FlappyBerk Christian (@FlappyBerk) reported

    @ThreeUKSupport It's the town centre (although home speeds aren't much better). Coverage checker says "very good service", I was originally told it was a fault that was being fixed? Is there going to be any attempt to resolve so there's a decent service in this town?

  • Johnny0verkill Johnny Overkill (@Johnny0verkill) reported

    @ThreeUK I have a package thats unlimited everything and was told there's nothing that can be done to downgrade? Surly offering a reduced package to customers tied in to 2 year contracts to help them save money would benefit us, especially in these times?

  • maff2k Matthew (@maff2k) reported

    @ThreeUKSupport HELP! I'm having an awful time trying to sort out a mis-sold contract. Your phone team are being next to useless. Who can speak to with authority to fix things?

  • Caaaitberridge1 Cait (@Caaaitberridge1) reported

    @LlamaBusiness @ThreeUK Legally they now have to pay it back - my mums account was hacked by a member of their staff and upgraded and they’ve still never refunded her for it so good luck

  • LlamaBusiness Bready Mercury CLERK! (@LlamaBusiness) reported

    @PyramidHead76 @ThreeUK I was ready to downgrade to a SIM only deal, but their CS was so bad, I lost it and cancelled the lot. Must cost them millions to try and “retain” customers.

  • TheBoyUK Lewis Cole (@TheBoyUK) reported

    @ThreeUKSupport I received a phone call from 3 earlier today to place an order for a new SIM card. The lady on the phone advised that the order had gone through and I’d receive email confirmation but I’m yet to receive anything. Any chance you could help?

  • kobirulali Kobirul Ali (@kobirulali) reported

    @ThreeUKSupport This has been sorted now. Someone randomly sent me a text message to reset my email and now it's working. My wife's one also has the same issue I did....

  • hannahionia Hannah (@hannahionia) reported

    @ThreeUK I need help cancelling the add-on data I have. I have tried online multiple times and messaged the live chat too but every time they say it’s sorted and it hasn’t been!! I’m sick of paying for something I’ve been trying to cancel for months

  • Alice_Tolley94 Alice Tolley (@Alice_Tolley94) reported

    Got no internet on my phone @ThreeUK @ThreeUKSupport and I’ve got full signal and plenty of data ... I’ve not been with 3 long and so far I’m so unimpressed #rubbish #three #internetdown

  • PSobocki Peter Sobocki (@PSobocki) reported

    @ThreeUKSupport 4g Network service in Walsall WS4 has been almost non existent all week. Came back for a few hours one evening but down again now. No bars visible and WiFi calling is enabled. Any update on this?