3 (Three) Outage Report in Queen Camel, Somerset, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Queen Camel, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Queen Camel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Queen Camel, England
Latest outage, problems and issue reports in Queen Camel and nearby locations:
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Peter Edmondson
(@PeteyNojjysdad) reported
from
Yeovil, England
Hey @ThreeUK your support centre has been hacked. People keep asking me to prove who I am. Funny thing is they can't prove who they are. Why do you need to see my passport? you don't know who I am anyway?
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Nigel Thomas
(@Nigelsongs) reported
from
Shepton Mallet, England
@ThreeUKSupport @RedrupMillie They always say the same thing Millie and it never happens.
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Oliver's Coffee House
(@OliversSherbs) reported
from
Sherborne, England
@ThreeUK And yet simple phone calls keep getting dropped at the moment, there's no signal in half my house and maximum H internet around here
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Avi Greek
(@avstar25) reported
from
Glastonbury, England
@ThreeUK @OnePlus_UK @B0atyOSRS @FNATIC loyal customer, big fan. fingers crossed!
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Oliver's Coffee House
(@OliversSherbs) reported
from
Sherborne, England
Is anyone else on @ThreeUK unable to login to their account online or access the app? Worried my account has been hacked!
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𝘼𝙙𝙖𝙢
(@acmtix) reported
from
Castle Cary, England
@BTimberley @ThreeUKSupport This is a great example thread of how not to run a support service to your customers. If you'd like to relay this story to a media service let me know and we can promote your story. Three should be ashamed of themselves.
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Oliver's Coffee House
(@OliversSherbs) reported
from
Yeovilton, England
@ThreeUKSupport It's Jane, not Oliver. Yes, I've restarted my phone numerous times. I haven't had signal in my house for the 7 years I've been with you. 3G is generally ok when I'm out and about, it's the call dropping that's most irritating
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Oliver's Coffee House
(@OliversSherbs) reported
from
Sherborne, England
I spoke too soon, I have no @ThreeUK data service. If you need me send a pigeon!
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Angi Long
(@Angisolar) reported
from
Brympton, England
@ThreeUKSupport So I am finally getting the chance to try and sort out my broadband - been on the phone for 9.5 mins, the music suddenly stopped at 7.5 mins, now nothing!! HELP!!!!
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Oliver's Coffee House
(@OliversSherbs) reported
from
Sherborne, England
@BBCNaga @beccyhuxtable @ThreeUK @ThreeUKSupport I've got signal on Three!
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Jill Taylor
(@JillTay87040605) reported
from
Yeovilton, England
@ThreeUK I have just tried to cancel my iPad data account as per a letter I received. Can’t believe how difficult your agent made it.I couldn’t understand a word he said so I gave up,now I will have to go into the store to sort it
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Crashy McWódkaface 🚴🏻♂️🌍🔥
(@philsturgeon) reported
from
Trudoxhill, England
Nomad problems: My EU sim with @lebara just gave up despite a text saying it will work in the U.K. Switched to my @ThreeUK sim and using their shitty top up web app I couldn’t paste my phone number in. I typed in manually, got one digit wrong, support said tough. £35 gone. 🤬
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Naveed Khan
(@aloo_nav) reported
@ThreeUKSupport you hardly provide a good service. I only get 1 bar, calls keep on dropping. I have rang your customer service 10 times. I want to cancel my contract as you are in breach but I have to pay fees. Why? You are not full filling your terms.
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Elizabeth Meager
(@lizzieameager) reported
Hi @ThreeUK @ThreeUKSupport I've been trying to get a copy of my bill emailed to me for over a month now. 4 different customer service reps on your online chat have said they will send and not done it. PLEASE HELP ME
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Samii_p
(@samii0303) reported
@ThreeUK I contacted you about refunding payg on my parents phones in the middle of July. I was promised a refund within 5 days but am still waiting. Please can you confirm how I can raise a formal complaint?
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Dennis Jensen
(@dennisdk2000) reported
@ThreeUK "Phone isn't registered on network" error keeps coming up. I try to log in to get help with this, and you insist that you need to text me a code to log in - a code that I will never receive, because my phone isn't registering in the network! #mustdobetter
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Derek Weir
(@derekweir_) reported
@ThreeUKSupport It’s asking for a six digit code to be sent to my number but I can’t receive this due having no access to a network for a number to be sent
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Tom Quante
(@TomQuante) reported
@ThreeUK your customer service sucks and has always sucked. Cannot wait to leave the network
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Sarah Grochala
(@SarahGrochala) reported
Hate tweeting about #TerribleCustomerService customer service but @ThreeUK reached new lows today. Charged for an account they knew I'd cancelled, claimed to be unable to issue a corrected bill, offered no compensation for my wasted time and seemed to think I should be grateful!
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Neil Passmore
(@neilpassmore) reported
from
Swansea, Wales
@whiterockwales Hi Lawrence. Just read your column in today’s @WalesOnline SWEP. I totally concur! I live in Winch Wen SA1 and work in Llansamlet SA7, and for Wales’ second city, the mobile phone/data signal is awful! I’m with @ThreeUK and the service is so poor! 🤬🤬🤬
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Bry LAVIS
(@bryads57) reported
@ThreeUKSupport Hi Maxine email sent to the email address given by the operator seems impossible to me that DEVON AND CORNWALL POLICE couldn't contact you. All relevant information is contained including the information re hacking and changed number Sept 2015. Thank you for your help.
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PB Tips
(@pbroadhurst) reported
@ThreeUK how do I ask you a question? Live chat not working in three app…