3 (Three)

3 (Three) Outage Report in Newquay, Cornwall, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Newquay, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newquay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Newquay, Cornwall, England 11/16/2025 12:55

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (36%)

    Total Blackout (36%)

  3. Phone (12%)

    Phone (12%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Newquay, England

Latest outage, problems and issue reports in Newquay and nearby locations:

  • sophiehellyer Sophie Hellyer (@sophiehellyer) reported from Saint Agnes, England

    @ThreeUKSupport The web chat just says “please try later”. It’s almost impossible to speak to someone. Please can you help or we will have to cancel contract entirely and transfer her number elsewhere 😕

  • MattTubaMan Matt (@MattTubaMan) reported from Saint Columb Major, England

    @ThreeUKSupport Literally all week we've had no signal on either of our Three phones or on our WiFi box which comes from a sim card. Just our street, it's really weird.

  • ashleyferox Ashley Ferox (@ashleyferox) reported from Truro, England

    @ThreeUK wow, not great service in Truro three store today. Walked in to find no staff, when they eventually decided to come from the back they clearly went interested in talking 🤔🤔 sort it out.

  • sophiehellyer Sophie Hellyer (@sophiehellyer) reported from Saint Agnes, England

    @ThreeUKSupport hi, my mum has had fraudulent activity on her account and has been left without a phone. She’s on the government vulnerable shielded list & it’s her only contact with the outside world. Please can you help me resolve the issue immediately & send her a new sim ASAP

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • ShaVerZ_ ShaVerZ™ ツ (@ShaVerZ_) reported

    @ThreeUKSupport Changing the number on our iPhone did not resolve the issue of making calls. We can send texts but not make calls as explained earlier on Twitter & via your Live Chat. We was told that updating the phone number (ported number) manually would resolve but it hasn't!

  • IntrovertGirl86 🏴󠁧󠁢󠁳󠁣󠁴󠁿🦄Introverted Claire🦄🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@IntrovertGirl86) reported

    I've had enough of @ThreeUK WiFi lately as it's ridiculous. Nothing but bad Internet for days and when it does work it's only for a short period. Sort your F%$KING **** out will you some of us live miles from anywhere and your nearest shop to be able to go to the nearest store.

  • JimmmyCE Jimmy (@JimmmyCE) reported

    @ThreeUK Hey guys, your signal has been appalling around the Cambridge area for the past few days. Checked your website and it keeps saying that work is going on. When will this be finished?

  • MahaRafiAtal Dr Maha (@MahaRafiAtal) reported

    @ThreeUKSupport Thanks Iain. Why was this not the answer I was given yesterday? Both your colleagues on web chat and here on Twitter told me there *wasn't* a local issue, that the problem was with my handset, and suggested I make changes to my device. That was incorrect, and wasted my time.

  • penpadstudio Paul (@penpadstudio) reported

    @ThreeUKSupport sorry to bother you, but can you tell me what’s been wrong with my local mast for the past week? HU15. Thank you! I would check myself but 1. My internet is a tad slow 2. I don’t believe you would allow us to know from a site checker anyways.

  • M3lanieJC 🍉Melon 💙 (@M3lanieJC) reported

    The service I get from @giffgaff is worse than when I was @ThreeUK - didn’t think that was possible.

  • marvynlcharles Marvyn Levi Charles (he/him) (@marvynlcharles) reported

    WOW!!! @ThreeUK your 5G/Signal is horrendous! I can barely use my phone unless it's on WiFi!! Taken me 4 attempts to even send this. Ridiculous!!!

  • shirleyayres Shirley Ayres (@shirleyayres) reported

    @ThreeUKSupport Thanks for the update. Can you tell me what the problem is & why it has taken four days & is still not resolved? How can I claim compensation for (at the moment) four days of interrupted/no service?

  • SamJonesJourno Sam Jones (@SamJonesJourno) reported

    I've been with @ThreeUK for over 10 years, but apparently the cheapest offer they can give me for the phone I want as a 'loyal customer' is way more than what I can get online, shame...

  • MAlEbrahim2 maryam al ebrahim ♛ (@MAlEbrahim2) reported

    @ThreeUK you have **** customer service agents that withhold information (liars), your complaints department is **** as well, your cell service is disgusting and you’re the worst cell co to ever exist