3 (Three) outages and service status in Newquay, England

Problems in the last 24 hours in Newquay, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newquay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Newquay, England

Latest outage, problems and issue reports in Newquay and nearby locations:

• 
  Sophie Hellyer (@sophiehellyer) reported 18 minutes ago from Saint Agnes, England

  @ThreeUKSupport The web chat just says “please try later”. It’s almost impossible to speak to someone. Please can you help or we will have to cancel contract entirely and transfer her number elsewhere 😕

• 
  Ashley Ferox (@ashleyferox) reported 26 minutes ago from Truro, England

  @ThreeUK wow, not great service in Truro three store today. Walked in to find no staff, when they eventually decided to come from the back they clearly went interested in talking 🤔🤔 sort it out.

• 
  Sophie Hellyer (@sophiehellyer) reported 36 minutes ago from Saint Agnes, England

  @ThreeUKSupport hi, my mum has had fraudulent activity on her account and has been left without a phone. She’s on the government vulnerable shielded list & it’s her only contact with the outside world. Please can you help me resolve the issue immediately & send her a new sim ASAP

• 
  Matt (@MattTubaMan) reported 47 minutes ago from Saint Columb Major, England

  @ThreeUKSupport Literally all week we've had no signal on either of our Three phones or on our WiFi box which comes from a sim card. Just our street, it's really weird.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Georgia Rowlands (@Georg_mayy) reported 4 minutes ago

  Has anyone actually got through to @ThreeUK and their customer service?? 8 failed phone calls and I’m still no closer to getting my issue resolved. Shocking

• 
  Neil Stratford (@neilstratford) reported 5 minutes ago

  @VodafoneUK Why has your network become useless in most of Norfolk? 3G turned off without being replaced. Now @ThreeUK is also just as bad since you took over. Phantom signal that just doesn’t work for anything other than 2G calls. @Ofcom need to investigate.

• 
  Joseph Sinyor (@josephsinyor) reported 7 minutes ago

  @ThreeUK My new broadband router from NextDayBroadband arrived today, but there’s a 3 outage from day one. Your status page gives no ETA, just “we’re working on it.” Customers deserve better communication and at least an estimated resolution time. Poor first impression.

• 
  Rohit Kumar (@rohittkumarr28) reported 8 minutes ago

  @ThreeUK what a terrible service. The WiFi isnt working for more than a week now in Bermondsey area and you dont even have the decency to reach out with the details of by when the service will be back to normal. You dont even have a functioning Call Center.

• 
  Jonathan 🇺🇦 (@GayToryJon) reported 8 minutes ago

  @ThreeUKSupport why do you make it so difficult to do anything online?? Sorting out my upgrade, having been a contract customer for nearly 22 years and it kept going wrong. So I spoke to someone on chat and seemed all good until the chat disappeared on me

• 
  Charlie Halstead (@CharlieMansfi17) reported 9 minutes ago

  @coveragechecker @AndyUK_52 @ThreeUK It’s just ridiculous. It shouldn’t be about pairing flagship phones with flagship plans. If a phone supports the network’s full capabilities, then every customer on that network—whether they’re on pay as you go or pay monthly—should have equal access to the same 5G service.

• 
  TheYellingKitty. (@TheYellingKitty) reported 9 minutes ago

  That alert just went off again twice on my phone and ******* @threeuk is still down for me what ******** is going on

• 
  Paul Robinson 🎗💙🇺🇦 (@Tigerfan11) reported 9 minutes ago

  Never dealt with such crap customer service as @ThreeUK

• 
  Mark Baroney (@bardne53756) reported 10 minutes ago

  @ThreeUK have refused to cancel my broadband and told me I need to go 17 miles to nearest store to sort. Had to file complaint as unable to do so. Terrible customer service.

• 
  huey freeman (@80iishh) reported 15 minutes ago

  @ThreeUK @ThreeUKSupport soon reach. So the signal better be sorted or we’ll be speaking