3 (Three) Outage Report in Newquay, Cornwall, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Newquay, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newquay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at 3 (Three)
3 (Three) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (53%)
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Phone (19%)
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Total Blackout (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Newquay, Cornwall, England
The most recent 3 (Three) outage reports came from the following cities: Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
Total Blackout | |
| Newquay |
Internet | |
| Newquay |
Phone | |
| Newquay |
Internet | |
| Truro |
Phone | |
| Newquay |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Newquay, England
Latest outage, problems and issue reports in Newquay and nearby locations:
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Ashley Ferox
(@ashleyferox) reported
from
Truro, England
@ThreeUK wow, not great service in Truro three store today. Walked in to find no staff, when they eventually decided to come from the back they clearly went interested in talking 🤔🤔 sort it out.
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@ThreeUKSupport hi, my mum has had fraudulent activity on her account and has been left without a phone. She’s on the government vulnerable shielded list & it’s her only contact with the outside world. Please can you help me resolve the issue immediately & send her a new sim ASAP
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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ᑕᗩᒪᒪᑌᗰ
(@callummhoare) reported
@ThreeUKSupport ? This didn't help
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Neil
(@Shinobi_Neil) reported
@ThreeUKSupport A few months ago I think. I was advised that my existing unlimited contract would just roll to a monthly basis unless I chose to sign on for a new 12-24 month plan. Which I avoided due to emergent signal issues following Three network works (note on my account)
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anne_marie.a@mail.com
(@annemarieamail1) reported
@ThreeUK I have had the worst experience with a mobile provider ever, get your customer service agents trained in how to check systems as it is a joke
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Joshua Chihozhwa
(@Joshsnailz) reported
@ThreeUKSupport (2) I then was told the issue had been escalated for resolution and I should expect an update on it. A day later, I called again to ask for an update and your agents keep trying to do the very same things I keep telling them were done the previous day. And they take hours on hold
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Dean Thomas Crawford
(@AncientThoth) reported
@ThreeUKSupport I wasn’t connected to Wi-Fi and Wi-Fi call was off, however the Wi-Fi button was switched on… I switched it off and it solved the problem! Still shouldn’t be happening
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DAVID
(@kossoff333) reported
@ThreeUK @ThreeUKSupport Just been talking to a person at three -about, unfortunately having to cancel my contract after 10 years (I have several contracts) because of data issues in an area, that’s important to me-fantastic customer service person suggested a way forward and I’m going to give it a try.
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Joshua Chihozhwa
(@Joshsnailz) reported
@ThreeUKSupport (3) I requested to be transferred to the customer complaints desk which then logged my issue and were somewhat helpful as they patched me through to the team which was said are able to resolve my issue. These guys said they will call be, which they did but i missed the call
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Joshua Chihozhwa
(@Joshsnailz) reported
@ThreeUKSupport (4) The voicemail said they had an update for me regarding my order. But I called back and the team answering the calls keep rounding me in circles trying to do the exact same things we’ve done the past 3 days. I’m disappointed honestly. And now, my issue hasn’t been solved 🤷🏽
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Mark Hulme.💀
(@MarkHulme_) reported
What the hell is going on @ThreeUK?? You’ve updated your app and now I can’t view my most up to date bill or data allowance! I’ve made a complaint and heard nothing back and calling customer services who’re useless and getting nowhere but put on hold loads!!!!😠@ThreeUKSupport
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OniKai
(@OniKai8) reported
@ThreeUKSupport Could you help me with a query?