3 (Three) Outage Report in Newquay, Cornwall, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Newquay, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newquay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (48%)
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Total Blackout (24%)
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Phone (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Newquay, England
Latest outage, problems and issue reports in Newquay and nearby locations:
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@ThreeUKSupport The web chat just says “please try later”. It’s almost impossible to speak to someone. Please can you help or we will have to cancel contract entirely and transfer her number elsewhere 😕
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@ThreeUKSupport hi, my mum has had fraudulent activity on her account and has been left without a phone. She’s on the government vulnerable shielded list & it’s her only contact with the outside world. Please can you help me resolve the issue immediately & send her a new sim ASAP
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Ashley Ferox
(@ashleyferox) reported
from
Truro, England
@ThreeUK wow, not great service in Truro three store today. Walked in to find no staff, when they eventually decided to come from the back they clearly went interested in talking 🤔🤔 sort it out.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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James Hamilton
(@jamesrhamilton) reported
@ThreeUKSupport hi there, your coverage checker says I will get 5G at my home address but your website won’t let me order a 5G home hub. Can I order one somehow? Happy if I only get 4G but would rather have a 5G device for when your 5G network does reach us…
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Mike [redacted]
(@turbogeek421) reported
@ThreeUKSupport So I either have to disable voicemail entirely, or keep getting harassed by a spam caller? That's a crap options list!
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Raven Moon
(@needchoc) reported
@ThreeUKSupport Hi, I read that 3 will be closing its 3G service soon. I have a 4G mifi device that I set up to be 3G instead because the 4G service was terrible at the time. Will it automatically change back to 4G or do I have to change it back manually?
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Ian Lewis 🇬🇧🇺🇦
(@IanLewis_) reported
@ThreeUK @ThreeUKSupport can’t believe the very poor customer service and can’t understand what customer relations want to do! 3 contracts I have with Three and just feel like cancelling the lot! Unbelievable lack of customer support.
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Macthesecond
(@Macthesecond1) reported
I am fed up with 3 network @ThreeUK
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Macthesecond
(@Macthesecond1) reported
@ThreeUKSupport Your network is shocking, I have complained several times and all they tell me is to change my network settings and that doesn't help at all. I don't know why I am paying for my plan when I have to ask people to hotspot me most of the times if I'm not on wifi😩
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Stuart Parr
(@wonkotsane) reported
@ThreeUKSupport No, the network is abysmal where I live. The mast we normally pick up (Whitchurch Road) is being replaced but it's not 5G enabled so this is the other one (Hortonwood). I don't even phone up any more, the script says there's no problem.
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Ian Lewis 🇬🇧🇺🇦
(@IanLewis_) reported
@ThreeUKSupport I thought I had resolved a mobile hub broadband issue with customer relations but customers services are just not carrying it out. I’ve spoken to 6 different people been on the phone 90+ minutes. All noted on my account. All 3 contracts are with online services.
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Chirag Patel
(@ChiragP79613905) reported
@ThreeUK a month now three team not able to resolve the issue of receiving sms from India, Kenya to UK.
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It’s me, Keith!
(@hardluck_hotel) reported
Hello @ThreeUKSupport - the 4G signal in the B67 5DP is really dreadful. Any idea if there is a problem?