3 (Three) Outage Report in Newquay, Cornwall, England

Problems in the last 24 hours in Newquay, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newquay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (55%)
• Phone (19%)
• Total Blackout (16%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Newquay, England

Latest outage, problems and issue reports in Newquay and nearby locations:

• 
  Sophie Hellyer (@sophiehellyer) reported 11 minutes ago from Saint Agnes, England

  @ThreeUKSupport hi, my mum has had fraudulent activity on her account and has been left without a phone. She’s on the government vulnerable shielded list & it’s her only contact with the outside world. Please can you help me resolve the issue immediately & send her a new sim ASAP

• 
  Ashley Ferox (@ashleyferox) reported 48 minutes ago from Truro, England

  @ThreeUK wow, not great service in Truro three store today. Walked in to find no staff, when they eventually decided to come from the back they clearly went interested in talking 🤔🤔 sort it out.

• 
  Sophie Hellyer (@sophiehellyer) reported 49 minutes ago from Saint Agnes, England

  @ThreeUKSupport The web chat just says “please try later”. It’s almost impossible to speak to someone. Please can you help or we will have to cancel contract entirely and transfer her number elsewhere 😕

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sreedhar (@urbaneromances) reported 6 minutes ago

  @ThreeUKSupport 2) they charged me £99 which was not refunded yet. The challenge is customer support doesn’t want to listen to the customer. There were few instances where I was asked to wait patiently until the phone arrives.

• 
  Sascha - but my cover photo says otherwise (@TimeToSlashZoom) reported 9 minutes ago

  @ThreeUKSupport bill still not sorted from the 28th December. I'd rather cancel and pay the 700 quid cancellation fee.

• 
  UnInvited (@UninvitedbyM) reported 11 minutes ago

  @ThreeUKSupport I am sick and tired. I am done wasting my time. The iPhone hasn’t arrived yet, but I had to pay the first 2 bills. If the iPhone is not here by the end of the week, I am going to cancel the contract (plus a refund). You are completely unreliable and unprofessional! #Three

• 
  rachel sharp (@sharpie692009) reported 13 minutes ago

  @ThreeUK @LedjanDushanova Lucky you I’ve had no service since I took a contract out 8th January!!!

• 
  Sarah Godfrey (@Godfreybird_1) reported 22 minutes ago

  @ThreeUKSupport I had a discount for a couple of months and was told several times we are in a pandemic. 12 months later I can only use my phone on WiFi calling still. Even that doesn’t always work. I’ve been told to ring, with no working phone, I can never get through on online chat.

• 
  Country Geek (@geek_country) reported 24 minutes ago

  It would appear that @ThreeUK have massive network problems this morning on the IP side. Half of sites at least not working. Working fine over a VPN to somewhere else though!

• 
  Broken Three UK (@Three_Is_Broken) reported 25 minutes ago

  @JasperArgyleMAD @deanrmarsh @ThreeUKSupport If it makes you feel any better they did say that 80% of their customers would have a normal service by the end of 2021. Let’s just hope we’re not in that 20%🤞🏾

• 
  David Bartholomew (@davebart93) reported 30 minutes ago

  @ThreeUKSupport Hi it’s the same one as on the slip. Could it be because even though it was ordered in time for the advert because no one was working that late to complete the order it looks as if I did it too late? Wonder if others are having same issue

• 
  Sreedhar (@urbaneromances) reported 33 minutes ago

  @ThreeUKSupport 1)I upgraded on 30th December. The order was duplicated and was never sent through. Despite me speaking to customer support (who are useless) on several occasions they did not even check it properly. I waited for over 25 days and cancelled the upgrade.

• 
  Julia Banim ✨ (@JuliaBanim) reported 36 minutes ago

  I honestly cannot describe how bad the customer service is with @ThreeUK when you get your phone stolen. Never, ever go with this atrocious shambles of a company.