3 (Three) Outage Report in Newquay, Cornwall, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Newquay, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newquay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Newquay, England
Latest outage, problems and issue reports in Newquay and nearby locations:
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@ThreeUKSupport The web chat just says “please try later”. It’s almost impossible to speak to someone. Please can you help or we will have to cancel contract entirely and transfer her number elsewhere 😕
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Matt
(@MattTubaMan) reported
from
Saint Columb Major, England
@ThreeUKSupport Literally all week we've had no signal on either of our Three phones or on our WiFi box which comes from a sim card. Just our street, it's really weird.
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Ashley Ferox
(@ashleyferox) reported
from
Truro, England
@ThreeUK wow, not great service in Truro three store today. Walked in to find no staff, when they eventually decided to come from the back they clearly went interested in talking 🤔🤔 sort it out.
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@ThreeUKSupport hi, my mum has had fraudulent activity on her account and has been left without a phone. She’s on the government vulnerable shielded list & it’s her only contact with the outside world. Please can you help me resolve the issue immediately & send her a new sim ASAP
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Calum
(@weesxycal01) reported
@ThreeUKSupport hiy, where’s ma signal ? KA26 area
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Ray Owen
(@RayOwen27617272) reported
@ThreeUKSupport On a telephone call-cut off 3 times-I was told the contract will cease with immediate effect from the date so find a reliable network. Vodaphone via Lebara is only marginally more reliable. O2 is better than both. Three is unusable for 11/12 hours.
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Ray Owen
(@RayOwen27617272) reported
@ThreeUKSupport Communication with Three staff is like speaking with a network of disempowered uninformed staff who are employed to procrastinate & avoid resolutions that do not incur penalties to customers. It seems “company policy”.
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Aynsley Gray
(@aynsgray17) reported
@ThreeUKSupport Hi I’m having an issue with my new contract. I have just moved to Three and its telling me someone has already registered this number for a Three account even though I just got the sim in the post a few days ago. So I can’t transfer my number. Can you help? Thanks
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Jolly boy john
(@jollyboyjohn83) reported
@CornishBankie @ThreeUK @ThreeUKSupport I started having issues at 4:30am when i was heading to work, its happens alot, as u say theres no communication at all from them.
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lyns
(@nosiniddy) reported
@ThreeUK Are you going to compensate those of us who have been without services? My service has been horrendous the last two days...
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Ray Owen
(@RayOwen27617272) reported
@ThreeUKSupport I was told Three had offered to cease my contract without penalties in view of many months of “unfit for purpose” service by Three & the dozens of reports by me to that effect.
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Ray Owen
(@RayOwen27617272) reported
@ThreeUKSupport I was told to find a network that did not cut 5/6 calls & that exchanged emails without a 400 m cycle ride & then they would provide a PAC code to transfer my number & cease my contract without penalties from that date. Chat , for 1hour denied this & insisted on 1year payment.
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Ray Owen
(@RayOwen27617272) reported
@ThreeUKSupport Your network has deteriorated badly since last March. I have reported several deteriorations in service - to the 1am to 4am internet link from September onward. As soon as I reported this. 24/7 internet blocks became standard!
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Doug Copestake
(@dougcope) reported
@ThreeUKSupport Yeah I know there is a problem, my question was: do you have any idea how long it’ll be before it’s resolved?!