3 (Three) outages and service status in Newquay, England

Problems in the last 24 hours in Newquay, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newquay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (55%)
• Phone (19%)
• Total Blackout (15%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Newquay, England

Latest outage, problems and issue reports in Newquay and nearby locations:

• 
  Ashley Ferox (@ashleyferox) reported 36 minutes ago from Truro, England

  @ThreeUK wow, not great service in Truro three store today. Walked in to find no staff, when they eventually decided to come from the back they clearly went interested in talking 🤔🤔 sort it out.

• 
  Sophie Hellyer (@sophiehellyer) reported 36 minutes ago from Saint Agnes, England

  @ThreeUKSupport hi, my mum has had fraudulent activity on her account and has been left without a phone. She’s on the government vulnerable shielded list & it’s her only contact with the outside world. Please can you help me resolve the issue immediately & send her a new sim ASAP

• 
  Sophie Hellyer (@sophiehellyer) reported 58 minutes ago from Saint Agnes, England

  @ThreeUKSupport The web chat just says “please try later”. It’s almost impossible to speak to someone. Please can you help or we will have to cancel contract entirely and transfer her number elsewhere 😕

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Prick for a Tick (@prickforatick) reported 4 minutes ago

  @ThreeUKsupport is there a problem with your telephone support I can’t get through to an advisor.

• 
  Cait (@CaitFinn93) reported 7 minutes ago

  @ThreeUKSupport trying to cancel a monthly add on and it says on the website to ring to cancel, but when I call an automated message says to cancel on the website. Managed to get through to someone who told me the systems are down and they can’t help me. How do I cancel please?!?

• 
  Matt (@Mjhill1984) reported 8 minutes ago

  @ThreeUKSupport hi guys alot of issues with signal in the ng19 6rl area, status page says mast is being worked on but is their any updates as working from home and keep losing connection

• 
  Sohail Noor (@snoor786) reported 10 minutes ago

  @ThreeUKSupport When will your service in PH165LD area get back to normal? Your support team via phone have no answers. The service has been next to useless since March but you are happy to keep taking payment.

• 
  GrumpyNorthernGeezer (@northern_grumpy) reported 11 minutes ago

  @ThreeUKSupport Thanks for your reply. I visited one of your physical shops to be greeted with shrugged shoulders and complete indifference. Someone has made a decision and cut our service. The speeds in the shop were up to 15 mbps here on a different mast ..0.56mbps. Can our fix be expedited?

• 
  Cliodhna Daykin (@cliodaykin) reported 11 minutes ago

  3 have charged me for an add on that didn't go through on their end and wasn't used at all. I rang to complain and was told I "cannot submit a complaint". Please explain? @ThreeUK

• 
  Kelly Allen (@KellyAllen01) reported 14 minutes ago

  @ThreeUK @ThreeUKSupport left three on 21 june and was told I owed nothing and I didn’t need to cancel my DD. Why have you just taken a payment then?

• 
  thomcakebread (@thomcakebread) reported 18 minutes ago

  Very poor customer service from @ThreeUK - I wish to cancel my wife contract as we’re taking another wife you. Transfers me to India. Gentleman does not understand my request. Poor customer service and terrible attitude from you! No help! Poor. Will cancel both contracts now.

• 
  Jada kinz (@jada_kinz) reported 18 minutes ago

  @ThreeUK @ThreeUKSupport Why can’t I get through to three Customer services? I got a worrying txt from three

• 
  adam (@adam77242261) reported 20 minutes ago

  @ThreeUK why is your coverage been so **** over the last three years? I’ve been a customer for almost 10 years and the service has dropped every year to the point where I have two bars of signal yet nothing loads at all. Sort it out.