3 (Three)

3 (Three) Outage in Newquay, Cornwall, England

Problems detected at 3 (Three)

Users are reporting problems related to: internet, phone and total blackout.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

3 (Three) problems in the last 24 hours in Newquay, England

The following chart shows the number of reports that we have received about 3 (Three) over the past 24 hours from users in Newquay and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

3 (Three) Outage Chart in Newquay, Cornwall, England 08/15/2022 08:50

August 15: Problems at 3 (Three)

3 (Three) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 54.21% Internet
  • Phone 18.71% Phone
  • Total Blackout 14.41% Total Blackout
  • Wi-fi 7.06% Wi-fi
  • E-mail 4.77% E-mail
  • TV .85% TV

3 (Three) in Newquay, England Comments

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3 (Three) Issues Reports Near Newquay, England

Latest outage, problems and issue reports in Newquay and nearby locations:
  • MattTubaMan Matt (@MattTubaMan) reported from Saint Columb Major, England

    @ThreeUKSupport Literally all week we've had no signal on either of our Three phones or on our WiFi box which comes from a sim card. Just our street, it's really weird.

  • sophiehellyer Sophie Hellyer (@sophiehellyer) reported from Saint Agnes, England

    @ThreeUKSupport The web chat just says “please try later”. It’s almost impossible to speak to someone. Please can you help or we will have to cancel contract entirely and transfer her number elsewhere 😕

  • sophiehellyer Sophie Hellyer (@sophiehellyer) reported from Saint Agnes, England

    @ThreeUKSupport hi, my mum has had fraudulent activity on her account and has been left without a phone. She’s on the government vulnerable shielded list & it’s her only contact with the outside world. Please can you help me resolve the issue immediately & send her a new sim ASAP

  • ashleyferox Ashley Ferox (@ashleyferox) reported from Truro, England

    @ThreeUK wow, not great service in Truro three store today. Walked in to find no staff, when they eventually decided to come from the back they clearly went interested in talking 🤔🤔 sort it out.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:
  • Josef_gaynor Josef gaynor (@Josef_gaynor) reported

    @EE Been with u over 15 years now and your offers on an upgrade are terrible, looks like I’ll be moving to @O2 or @ThreeUK what’s your plans for an iPhone 13 with 100gb internet or unlimited

  • Arkam_95 Arkam (@Arkam_95) reported

    @ThreeUKSupport It doesn't work because it keeps asking for the authentication code sent to the number.

  • Arkam_95 Arkam (@Arkam_95) reported

    @ThreeUKSupport @ThreeUK hi, I ordered a replacement sim last Wednesday but yet haven't received yet. Please help?

  • Arkam_95 Arkam (@Arkam_95) reported

    @ThreeUK hi, I ordered a replacement sim last Wednesday but yet haven't received yet. Please help?

  • aigguk7362 Andrew Gilfillan (@aigguk7362) reported

    @ThreeUKSupport I was just wondering if you could see an estimated fix date from your end

  • aigguk7362 Andrew Gilfillan (@aigguk7362) reported

    @ThreeUKSupport They didn’t advise of a fix date just that there’s a known issue with the mast that’s resulting in loss of a data connection and yes I spoke to technical support who advised that and said the problem isn’t my end, the problem is at the mast level

  • iSax_UK Alistair Parnell (@iSax_UK) reported

    @ThreeUKSupport I’m trying to work out why I’ve spent an hour on chat help being told what a ‘valued’ customer I am only to be offered a worse sim deal than I could have got directly from your website myself. I find this incredibly dishonest. Anyone else had same experience?

  • iSax_UK Alistair Parnell (@iSax_UK) reported

    @ThreeUK I’m trying to work out why I’ve just spent an hour on chat being told I’m a ‘valued’ customer only to be offered a worse SIM deal than I could have got directly on your website myself. This feels incredibly dishonest! Has anyone else had this experience?

  • crumph Chris G (@crumph) reported

    @scully1888 @ThreeUK Three are mostly a joke but it was handy having free data when abroad earlier in the year. They have enough problems with signal in parts of Glasgow/SL. You can normally get a data sim/virtual sim cheap for countries outside the free usage areas.

  • spinningoutaday Mr Danny (@spinningoutaday) reported

    @ThreeUKSupport It's been around 4 or 5 weeks roughly. Biggest issue is the phone still shows good signal, so WiFi call doesn't always kick in and then the other end can't hear me on calls. My partner has contacted I think, I'm with iD Mobile who are investigating for me.