3 (Three) outages and service status in Martock, England

Problems in the last 24 hours in Martock, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Martock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Martock, England

Latest outage, problems and issue reports in Martock and nearby locations:

• 
  Steve Griffiths (@stegrif) reported 2 minutes ago from Athelney, England

  @ThreeUKSupport @ThreeUK seems to be pretty much no way of contacting you for help at the minute. Just run out of data was hoping you may help for the two days before my allowance renews....as other providers are doing 🙁

• 
  Oliver's Coffee House (@OliversSherbs) reported 20 minutes ago from Yeovilton, England

  @ThreeUKSupport It's Jane, not Oliver. Yes, I've restarted my phone numerous times. I haven't had signal in my house for the 7 years I've been with you. 3G is generally ok when I'm out and about, it's the call dropping that's most irritating

• 
  Oliver's Coffee House (@OliversSherbs) reported 21 minutes ago from Sherborne, England

  Is anyone else on @ThreeUK unable to login to their account online or access the app? Worried my account has been hacked!

• 
  Angi Long (@Angisolar) reported 21 minutes ago from Chard, England

  @ThreeUKSupport I spoke to my branch, then called customer services!

• 
  Angi Long (@Angisolar) reported 25 minutes ago from Brympton, England

  @ThreeUKSupport So I am finally getting the chance to try and sort out my broadband - been on the phone for 9.5 mins, the music suddenly stopped at 7.5 mins, now nothing!! HELP!!!!

• 
  Angi Long (@Angisolar) reported 33 minutes ago from Chard, England

  @ThreeUK I have lost count of the number of times I have lost internet signal today!!! Been happening a while and getting worse!

• 
  Avi Greek (@avstar25) reported 41 minutes ago from Glastonbury, England

  @ThreeUK @OnePlus_UK @B0atyOSRS @FNATIC loyal customer, big fan. fingers crossed!

• 
  Michelle Crouch (@Michellecrouchx) reported 43 minutes ago from Bridgwater, England

  @ThreeUKSupport your phone signal is absolutely diabolical and I havent had signal for nearly 2 months despite being told it would be fixed in a week. Tried calling 4 times today LOST SIGNAL EVERYTIME. Moving to EE as soon as my contracts up. Thanks for ruining my 2020.

• 
  Oliver's Coffee House (@OliversSherbs) reported 46 minutes ago from Sherborne, England

  I spoke too soon, I have no @ThreeUK data service. If you need me send a pigeon!

• 
  Peter Edmondson (@PeteyNojjysdad) reported 46 minutes ago from Butleigh, England

  @ThreeUKSupport have spent hours on there, they've had my proof of identity but now lost it, the account's still blocked as is the app. Honestly, never known anything like it. an absolute joke

• 
  Jill Taylor (@JillTay87040605) reported 48 minutes ago from Yeovilton, England

  @ThreeUK I have just tried to cancel my iPad data account as per a letter I received. Can’t believe how difficult your agent made it.I couldn’t understand a word he said so I gave up,now I will have to go into the store to sort it

• 
  𝘼𝙙𝙖𝙢 (@acmtix) reported 53 minutes ago from Castle Cary, England

  @BTimberley @ThreeUKSupport This is a great example thread of how not to run a support service to your customers. If you'd like to relay this story to a media service let me know and we can promote your story. Three should be ashamed of themselves.

• 
  Oliver's Coffee House (@OliversSherbs) reported 54 minutes ago from Sherborne, England

  @BBCNaga @beccyhuxtable @ThreeUK @ThreeUKSupport I've got signal on Three!

• 
  Oliver's Coffee House (@OliversSherbs) reported 55 minutes ago from Sherborne, England

  @ThreeUK And yet simple phone calls keep getting dropped at the moment, there's no signal in half my house and maximum H internet around here

• 
  Peter Edmondson (@PeteyNojjysdad) reported 57 minutes ago from Yeovil, England

  Hey @ThreeUK your support centre has been hacked. People keep asking me to prove who I am. Funny thing is they can't prove who they are. Why do you need to see my passport? you don't know who I am anyway?

• 
  Angi Long (@Angisolar) reported 58 minutes ago from Chard, England

  @ThreeUKSupport So I got in touch, admittedly at 11.10pm, but no one to help.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David McKean (@keanie14) reported 3 minutes ago

  @threeuk your service does not actually function; I’m abroad, have used my fair usage, increased my spend cap, bought a roaming pass but it’s not working. I’ve called but can’t speak to anyone and you don’t have the option to deal with my request on the ‘call’.

• 
  Louisa Guise Author (@whatiwrote_) reported 6 minutes ago

  @robj3d3 @ThreeUK If you are paying for the service, I don't see what reason the phone company has to cut you off. Find a local sim in the meantime.

• 
  Will Sutton (@SuttonThings) reported 9 minutes ago

  @robj3d3 @ThreeUK Three are a terrible company, I had a similar issue! Same with Vodafone too. I had to go back to the UK just to get it working again

• 
  Sharon Lewis (@punt_sharon) reported 9 minutes ago

  @ThreeUKSupport Please advice who I contact regarding signal failure it has been ridiculous for a week I swear I will sue you for incompetency and stress Please advice who my solicitor rights to Because under the consumer act I am entitled to a good service or compo

• 
  Mbappe's 1️⃣ hater (@SoundWavePapi) reported 14 minutes ago

  @LycamobileUK @iD_Mobile_UK @ThreeUK All in all next time instead of paying £26 pm for ID Mobile, I'll just put my £26+5 pm on a different provider next time and never be swindled by low prices from jokemen ever again.

• 
  FINGERSJOHN✌ (@jnafr) reported 15 minutes ago

  @ThreeUKSupport @VodafoneUK Service in Birmingham B43 is awful,been so for momths.

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿🍉 Jade 🇵🇸 (@JadeThinksALot) reported 17 minutes ago

  @Threeuk can barely load up my bus ticket in the city centre never mind doubling the price of the Caffè Nero reward and expecting that to load up in time to purchase. If only companies focused on improving their services before taking away the perks.

• 
  Ailsa (@Ailsa56202286) reported 18 minutes ago

  Has anyone EVER been able to get through to a human when calling @ThreeUK got a problem ? Here’s a bot - problem not solved ? Hang up - go to the app? Bot - how are we accepting this as customer service ??

• 
  Leo Phillips (@leo_phillips) reported 18 minutes ago

  @PaulHolman100 @OldLondonW14 @ThreeUK This is a good shout. From my personal experience, Spusu have been superb value for money and offer eSIMs also. Lyca were absolute crap so save yourself the headache.

• 
  K (@KRUNAL1) reported 21 minutes ago

  @ThreeUK why are you scamming customers by letting third party companies add subscriptions to the broadband service ? What is Weezchat that I have never signed up for ? £18 pounds ? How ? When asked to cancel you can’t, so you can add without my permission taken from me account but can’t cancel? How to cancel ? They send a sms ? How when it’s hub ? @Ofcom @IanMurrayMP please can this be looked into - I’m not the only one that been scammed, there’s hundreds of people