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3 (Three)

3 (Three) outages and service status in Martock, England

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  • 3 (Three) generated 0 outage signals in the last 24 hours around Martock, including 0 direct reports.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Martock, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Martock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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3 (Three) Issues Reports Near Martock, England

Latest outage, problems and issue reports in Martock and nearby locations:

  • JillTay87040605
    Jill Taylor (@JillTay87040605) reported from Yeovilton, England

    @ThreeUK I have just tried to cancel my iPad data account as per a letter I received. Can’t believe how difficult your agent made it.I couldn’t understand a word he said so I gave up,now I will have to go into the store to sort it

  • Angisolar
    Angi Long (@Angisolar) reported from Chard, England

    @ThreeUKSupport I spoke to my branch, then called customer services!

  • PeteyNojjysdad
    Peter Edmondson (@PeteyNojjysdad) reported from Yeovil, England

    Hey @ThreeUK your support centre has been hacked. People keep asking me to prove who I am. Funny thing is they can't prove who they are. Why do you need to see my passport? you don't know who I am anyway?

  • OliversSherbs
    Oliver's Coffee House (@OliversSherbs) reported from Yeovilton, England

    @ThreeUKSupport It's Jane, not Oliver. Yes, I've restarted my phone numerous times. I haven't had signal in my house for the 7 years I've been with you. 3G is generally ok when I'm out and about, it's the call dropping that's most irritating

  • OliversSherbs
    Oliver's Coffee House (@OliversSherbs) reported from Sherborne, England

    @BBCNaga @beccyhuxtable @ThreeUK @ThreeUKSupport I've got signal on Three!

  • Angisolar
    Angi Long (@Angisolar) reported from Chard, England

    @ThreeUK I have lost count of the number of times I have lost internet signal today!!! Been happening a while and getting worse!

  • OliversSherbs
    Oliver's Coffee House (@OliversSherbs) reported from Sherborne, England

    @ThreeUK And yet simple phone calls keep getting dropped at the moment, there's no signal in half my house and maximum H internet around here

  • Angisolar
    Angi Long (@Angisolar) reported from Chard, England

    @ThreeUKSupport So I got in touch, admittedly at 11.10pm, but no one to help.

  • OliversSherbs
    Oliver's Coffee House (@OliversSherbs) reported from Sherborne, England

    Is anyone else on @ThreeUK unable to login to their account online or access the app? Worried my account has been hacked!

  • Angisolar
    Angi Long (@Angisolar) reported from Brympton, England

    @ThreeUKSupport So I am finally getting the chance to try and sort out my broadband - been on the phone for 9.5 mins, the music suddenly stopped at 7.5 mins, now nothing!! HELP!!!!

  • Michellecrouchx
    Michelle Crouch (@Michellecrouchx) reported from Bridgwater, England

    @ThreeUKSupport your phone signal is absolutely diabolical and I havent had signal for nearly 2 months despite being told it would be fixed in a week. Tried calling 4 times today LOST SIGNAL EVERYTIME. Moving to EE as soon as my contracts up. Thanks for ruining my 2020.

  • acmtix
    𝘼𝙙𝙖𝙢 (@acmtix) reported from Castle Cary, England

    @BTimberley @ThreeUKSupport This is a great example thread of how not to run a support service to your customers. If you'd like to relay this story to a media service let me know and we can promote your story. Three should be ashamed of themselves.

  • PeteyNojjysdad
    Peter Edmondson (@PeteyNojjysdad) reported from Butleigh, England

    @ThreeUKSupport have spent hours on there, they've had my proof of identity but now lost it, the account's still blocked as is the app. Honestly, never known anything like it. an absolute joke

  • avstar25
    Avi Greek (@avstar25) reported from Glastonbury, England

    @ThreeUK @OnePlus_UK @B0atyOSRS @FNATIC loyal customer, big fan. fingers crossed!

  • stegrif
    Steve Griffiths (@stegrif) reported from Athelney, England

    @ThreeUKSupport @ThreeUK seems to be pretty much no way of contacting you for help at the minute. Just run out of data was hoping you may help for the two days before my allowance renews....as other providers are doing 🙁

  • OliversSherbs
    Oliver's Coffee House (@OliversSherbs) reported from Sherborne, England

    I spoke too soon, I have no @ThreeUK data service. If you need me send a pigeon!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • lornieloulpd
    lornieloulpd (@lornieloulpd) reported

    @ThreeUK my intervener keeps crashing and I am working from home this is not productive for me I pay so much money to your Co pant and I can’t even use the service

  • Saurav
    SG (@Saurav) reported

    @ThreeUKSupport Absolutely awful service. Signed a new contract and your bill has come for triple the amount. I've been told by your agent he will fix the bill, over a month later nothing! Now he is ignoring all emails. And one of my lines is facing connectivity issues! AWFUL!

  • RobertT63939769
    Robert THOMPSON (@RobertT63939769) reported

    @ThreeUKSupport hi i cant seem to het my phone working here in gran caneria i even just bought a 7 pound passport but my plean shpuld include it here, its just keeps saying emergency calls only any ideas ?

  • kegger1664
    brendan (@kegger1664) reported

    @Helptalk_cht No resolution. No real apology or acknowledgment that I had to find out myself the order was cancelled. Passed to yet another department. Looks like @VodafoneUK or @ThreeUK will be getting a new customer !!!

  • petronious
    Tanzanian Terrier 🇬🇧🇹🇿🇺🇦🇮🇱 (@petronious) reported

    Years ago , especially during at half time I, like many others had the same problem. But since the introduction of 5G I have no problems at all but I am guessing it is down to individual providers I am with @ThreeUK.

  • f1lover75
    Evonne O (@f1lover75) reported

    @ThreeUKSupport do need help to pay my bill but I am not happy about the non help..

  • pubisclosed
    Stu Nicholas (@pubisclosed) reported

    @ThreeUKSupport after many attempts I can’t get any help on my issue. This is just ridiculous

  • MissMoody79
    HMoody (@MissMoody79) reported

    @ThreeUK Your network gives no coverage, your customer service number gives no service, your app is mediocre, so what are customers paying for exactly?? #poorcustomerservice

  • loneyai
    Ailon (@loneyai) reported

    .@ThreeUK your customer support is horrible. Won’t let me cancel a broadband contract. I am now considering switching my mobile provider as well.

  • MarkandRoger
    Mark and Roger (@MarkandRoger) reported

    @ThreeUK I have been with Three for many years but despite paying for a mobile service I can use abroad in my holiday home they have pulled this facility away with almost no notice. I understand and adhere to a fair use policy but feel I was mis-sold a product. Unfair!