3 (Three) outages and service status in Martock, England
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- 3 (Three) generated 0 outage signals in the last 24 hours around Martock, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Martock, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Martock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Martock, England
Latest outage, problems and issue reports in Martock and nearby locations:
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Oliver's Coffee House (@OliversSherbs) reported from Sherborne, EnglandIs anyone else on @ThreeUK unable to login to their account online or access the app? Worried my account has been hacked!
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Michelle Crouch (@Michellecrouchx) reported from Bridgwater, England@ThreeUKSupport your phone signal is absolutely diabolical and I havent had signal for nearly 2 months despite being told it would be fixed in a week. Tried calling 4 times today LOST SIGNAL EVERYTIME. Moving to EE as soon as my contracts up. Thanks for ruining my 2020.
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Peter Edmondson (@PeteyNojjysdad) reported from Yeovil, EnglandHey @ThreeUK your support centre has been hacked. People keep asking me to prove who I am. Funny thing is they can't prove who they are. Why do you need to see my passport? you don't know who I am anyway?
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Angi Long (@Angisolar) reported from Chard, England@ThreeUKSupport I spoke to my branch, then called customer services!
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Oliver's Coffee House (@OliversSherbs) reported from Sherborne, EnglandI spoke too soon, I have no @ThreeUK data service. If you need me send a pigeon!
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𝘼𝙙𝙖𝙢 (@acmtix) reported from Castle Cary, England@BTimberley @ThreeUKSupport This is a great example thread of how not to run a support service to your customers. If you'd like to relay this story to a media service let me know and we can promote your story. Three should be ashamed of themselves.
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Angi Long (@Angisolar) reported from Chard, England@ThreeUK I have lost count of the number of times I have lost internet signal today!!! Been happening a while and getting worse!
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Oliver's Coffee House (@OliversSherbs) reported from Sherborne, England@ThreeUK And yet simple phone calls keep getting dropped at the moment, there's no signal in half my house and maximum H internet around here
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Oliver's Coffee House (@OliversSherbs) reported from Sherborne, England@BBCNaga @beccyhuxtable @ThreeUK @ThreeUKSupport I've got signal on Three!
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Peter Edmondson (@PeteyNojjysdad) reported from Butleigh, England@ThreeUKSupport have spent hours on there, they've had my proof of identity but now lost it, the account's still blocked as is the app. Honestly, never known anything like it. an absolute joke
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Angi Long (@Angisolar) reported from Chard, England@ThreeUKSupport So I got in touch, admittedly at 11.10pm, but no one to help.
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Angi Long (@Angisolar) reported from Brympton, England@ThreeUKSupport So I am finally getting the chance to try and sort out my broadband - been on the phone for 9.5 mins, the music suddenly stopped at 7.5 mins, now nothing!! HELP!!!!
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Steve Griffiths (@stegrif) reported from Athelney, England@ThreeUKSupport @ThreeUK seems to be pretty much no way of contacting you for help at the minute. Just run out of data was hoping you may help for the two days before my allowance renews....as other providers are doing 🙁
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Jill Taylor (@JillTay87040605) reported from Yeovilton, England@ThreeUK I have just tried to cancel my iPad data account as per a letter I received. Can’t believe how difficult your agent made it.I couldn’t understand a word he said so I gave up,now I will have to go into the store to sort it
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Avi Greek (@avstar25) reported from Glastonbury, England@ThreeUK @OnePlus_UK @B0atyOSRS @FNATIC loyal customer, big fan. fingers crossed!
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Oliver's Coffee House (@OliversSherbs) reported from Yeovilton, England@ThreeUKSupport It's Jane, not Oliver. Yes, I've restarted my phone numerous times. I haven't had signal in my house for the 7 years I've been with you. 3G is generally ok when I'm out and about, it's the call dropping that's most irritating
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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C_R_5 (@c_r_5) reported@ThreeUKSupport For DAYS on end now, our 3broadband getting 6mbps down (with nearly 1sec of latency) & 35mbps up Customer care been worse than a waste of time, saying it's "congestion" A) I live in isolated rural area with a total of 7 houses B) *If* congested, add capacity
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🕹️ EᑎGᗩGEᔕᗷᖇᗩIᑎ 🎮 (@EngagesBrain) reported@robj3d3 @ThreeUK Does your phone support eSIM? If so, no need to wait for one to arrive in the post.
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Matthew Fox (@MatthewFoxAF) reported@robj3d3 @ThreeUK mad with 3 IE and whenever I go abroad for a few months I just keep it topped up and never have issues then pick up a local sim for my spare phone
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David McKean (@keanie14) reported@threeuk your service does not actually function; I’m abroad, have used my fair usage, increased my spend cap, bought a roaming pass but it’s not working. I’ve called but can’t speak to anyone and you don’t have the option to deal with my request on the ‘call’.
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Thomas Pigg (@pigg_thomas) reported@robj3d3 @ThreeUK Oh wow I didn’t realise they did that Find a solution ?
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David McKean (@keanie14) reportedYour solution is to send me a link to a chat which won’t open. Any chance someone can just call me to sort this?! @threeuk
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Mike Baldwin (@Ralph_Hapschatt) reportedIf someone phones you pretending to be from @ThreeUK, asking you to read them a one time pass code, two them to **** off.
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Nick P (@198kHz) reported@ThreeUKSupport Hi good morning. I have a PAYG Sim Only deal with you and my balance is currently over £100. Have I set it up wrong as I only really use it for radio work. Are you able to help?
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Rob Hallam (@robj3d3) reported@helloitsolly @ThreeUK @GoRoamless Thanks Olly Yeah, I don't get it either. It's a policy of theirs. They need me to fly back to the UK, use it in the UK, and then I'm good to go again and they'll unblock me. Not happening, so getting my family to help out very thankfully.
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Mahmut Tör (@MahmutTor) reportedDear @virginmedia and @ThreeUK One of you cut our broadband service, the other one doesn’t provide mobile signal even though we pay both of you. could you supply some pigeons please?