3 (Three) outages and service status in Martock, England

Problems in the last 24 hours in Martock, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Martock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Martock, England

Latest outage, problems and issue reports in Martock and nearby locations:

• 
  Peter Edmondson (@PeteyNojjysdad) reported 2 minutes ago from Butleigh, England

  @ThreeUKSupport have spent hours on there, they've had my proof of identity but now lost it, the account's still blocked as is the app. Honestly, never known anything like it. an absolute joke

• 
  Angi Long (@Angisolar) reported 2 minutes ago from Brympton, England

  @ThreeUKSupport So I am finally getting the chance to try and sort out my broadband - been on the phone for 9.5 mins, the music suddenly stopped at 7.5 mins, now nothing!! HELP!!!!

• 
  Angi Long (@Angisolar) reported 9 minutes ago from Chard, England

  @ThreeUK I have lost count of the number of times I have lost internet signal today!!! Been happening a while and getting worse!

• 
  Oliver's Coffee House (@OliversSherbs) reported 9 minutes ago from Sherborne, England

  I spoke too soon, I have no @ThreeUK data service. If you need me send a pigeon!

• 
  Avi Greek (@avstar25) reported 13 minutes ago from Glastonbury, England

  @ThreeUK @OnePlus_UK @B0atyOSRS @FNATIC loyal customer, big fan. fingers crossed!

• 
  Michelle Crouch (@Michellecrouchx) reported 15 minutes ago from Bridgwater, England

  @ThreeUKSupport your phone signal is absolutely diabolical and I havent had signal for nearly 2 months despite being told it would be fixed in a week. Tried calling 4 times today LOST SIGNAL EVERYTIME. Moving to EE as soon as my contracts up. Thanks for ruining my 2020.

• 
  Oliver's Coffee House (@OliversSherbs) reported 20 minutes ago from Sherborne, England

  @BBCNaga @beccyhuxtable @ThreeUK @ThreeUKSupport I've got signal on Three!

• 
  Steve Griffiths (@stegrif) reported 23 minutes ago from Athelney, England

  @ThreeUKSupport @ThreeUK seems to be pretty much no way of contacting you for help at the minute. Just run out of data was hoping you may help for the two days before my allowance renews....as other providers are doing 🙁

• 
  Oliver's Coffee House (@OliversSherbs) reported 24 minutes ago from Sherborne, England

  @ThreeUK And yet simple phone calls keep getting dropped at the moment, there's no signal in half my house and maximum H internet around here

• 
  Angi Long (@Angisolar) reported 28 minutes ago from Chard, England

  @ThreeUKSupport I spoke to my branch, then called customer services!

• 
  Angi Long (@Angisolar) reported 34 minutes ago from Chard, England

  @ThreeUKSupport So I got in touch, admittedly at 11.10pm, but no one to help.

• 
  Peter Edmondson (@PeteyNojjysdad) reported 36 minutes ago from Yeovil, England

  Hey @ThreeUK your support centre has been hacked. People keep asking me to prove who I am. Funny thing is they can't prove who they are. Why do you need to see my passport? you don't know who I am anyway?

• 
  Oliver's Coffee House (@OliversSherbs) reported 37 minutes ago from Sherborne, England

  Is anyone else on @ThreeUK unable to login to their account online or access the app? Worried my account has been hacked!

• 
  𝘼𝙙𝙖𝙢 (@acmtix) reported 54 minutes ago from Castle Cary, England

  @BTimberley @ThreeUKSupport This is a great example thread of how not to run a support service to your customers. If you'd like to relay this story to a media service let me know and we can promote your story. Three should be ashamed of themselves.

• 
  Oliver's Coffee House (@OliversSherbs) reported 57 minutes ago from Yeovilton, England

  @ThreeUKSupport It's Jane, not Oliver. Yes, I've restarted my phone numerous times. I haven't had signal in my house for the 7 years I've been with you. 3G is generally ok when I'm out and about, it's the call dropping that's most irritating

• 
  Jill Taylor (@JillTay87040605) reported 60 minutes ago from Yeovilton, England

  @ThreeUK I have just tried to cancel my iPad data account as per a letter I received. Can’t believe how difficult your agent made it.I couldn’t understand a word he said so I gave up,now I will have to go into the store to sort it

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Thiccschach (@BlindWanda) reported 8 minutes ago

  Anybody else got problems with their Three home broadband right now?? @ThreeUKSupport @ThreeUK how about some action on your end telling customers the network has problems.

• 
  Stuart (@Stuart61838784) reported 9 minutes ago

  @ThreeUK Contract finishes this year and we won’t be staying with you now you have lost long term customers due to your network being shocking and getting worse, this happens every time in the last year and half then you lie saying your improving it when your not,

• 
  Deb Hiton (@DebHiton) reported 11 minutes ago

  @ThreeUK Please explain how, when I’ve dropped off a device with DPD but they can’t find it, I can still be responsible for the device and subsequent non-return fee of £350? I’ve raised a query with your customer service team but communication from them is abysmal!

• 
  Leo Phillips (@leo_phillips) reported 12 minutes ago

  @PaulHolman100 @OldLondonW14 @ThreeUK This is a good shout. From my personal experience, Spusu have been superb value for money and offer eSIMs also. Lyca were absolute crap so save yourself the headache.

• 
  Nick P (@198kHz) reported 16 minutes ago

  @ThreeUKSupport Hi good morning. I have a PAYG Sim Only deal with you and my balance is currently over £100. Have I set it up wrong as I only really use it for radio work. Are you able to help?

• 
  Geordie Viking (@GeordieViking) reported 21 minutes ago

  @ThreeUKSupport I had a email come through to top up or my number will stop working. But Id also like to looking at grtting it converted to an eSIM as I live abroad. How can I do that? I cant login to the Three app.

• 
  My Hot Topics (@speaakwin) reported 21 minutes ago

  Why the f is the @ThreeUK 4g and 5g signal so bad? 8 feel like I'm living in the 90s here. I have 5g 3/4 signal, and it's taking 45 seconds to do a basic Google search. It's a joke. I'll be switching to Lebara I think. Been with you for 23 years. Literally since I was 15.

• 
  𝐏𝐀𝐈𝐆𝐄 𝐋𝐄𝐎𝐍𝐈 (@P_L_M97) reported 21 minutes ago

  @ThreeUKSupport is there an issue in swanage? For the last year or so? I used to have excellent signal here at home and now I’m lucky if I get 1 bar. Horrendous

• 
  Sancestow FC (@Sancestow) reported 21 minutes ago

  @ThreeUKSupport absolutely shocking customer service received. Will definitely be leaving come the end of my contract

• 
  the_bearded_courier 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@bearded_courier) reported 25 minutes ago

  And for the previous 22 days you will have charged me £9.88. How on earth does this make any sense what so ever. So now instead of keeping me as a customer I will be moving all four of these plans to another network. Seems 20+ years of loyalty means zip in the world of @ThreeUK