3 (Three) outages and service status in Martock, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Martock, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Martock, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Martock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 17: Problems at 3 (Three)
3 (Three) is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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3 (Three) Issues Reports Near Martock, England
Latest outage, problems and issue reports in Martock and nearby locations:
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𝘼𝙙𝙖𝙢 (@acmtix) reported from Castle Cary, England@BTimberley @ThreeUKSupport This is a great example thread of how not to run a support service to your customers. If you'd like to relay this story to a media service let me know and we can promote your story. Three should be ashamed of themselves.
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Oliver's Coffee House (@OliversSherbs) reported from Yeovilton, England@ThreeUKSupport It's Jane, not Oliver. Yes, I've restarted my phone numerous times. I haven't had signal in my house for the 7 years I've been with you. 3G is generally ok when I'm out and about, it's the call dropping that's most irritating
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Peter Edmondson (@PeteyNojjysdad) reported from Butleigh, England@ThreeUKSupport have spent hours on there, they've had my proof of identity but now lost it, the account's still blocked as is the app. Honestly, never known anything like it. an absolute joke
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Angi Long (@Angisolar) reported from Chard, England@ThreeUKSupport So I got in touch, admittedly at 11.10pm, but no one to help.
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Oliver's Coffee House (@OliversSherbs) reported from Sherborne, EnglandIs anyone else on @ThreeUK unable to login to their account online or access the app? Worried my account has been hacked!
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Michelle Crouch (@Michellecrouchx) reported from Bridgwater, England@ThreeUKSupport your phone signal is absolutely diabolical and I havent had signal for nearly 2 months despite being told it would be fixed in a week. Tried calling 4 times today LOST SIGNAL EVERYTIME. Moving to EE as soon as my contracts up. Thanks for ruining my 2020.
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Peter Edmondson (@PeteyNojjysdad) reported from Yeovil, EnglandHey @ThreeUK your support centre has been hacked. People keep asking me to prove who I am. Funny thing is they can't prove who they are. Why do you need to see my passport? you don't know who I am anyway?
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Angi Long (@Angisolar) reported from Chard, England@ThreeUK I have lost count of the number of times I have lost internet signal today!!! Been happening a while and getting worse!
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Steve Griffiths (@stegrif) reported from Athelney, England@ThreeUKSupport @ThreeUK seems to be pretty much no way of contacting you for help at the minute. Just run out of data was hoping you may help for the two days before my allowance renews....as other providers are doing 🙁
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Angi Long (@Angisolar) reported from Brympton, England@ThreeUKSupport So I am finally getting the chance to try and sort out my broadband - been on the phone for 9.5 mins, the music suddenly stopped at 7.5 mins, now nothing!! HELP!!!!
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Oliver's Coffee House (@OliversSherbs) reported from Sherborne, England@BBCNaga @beccyhuxtable @ThreeUK @ThreeUKSupport I've got signal on Three!
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Oliver's Coffee House (@OliversSherbs) reported from Sherborne, EnglandI spoke too soon, I have no @ThreeUK data service. If you need me send a pigeon!
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Jill Taylor (@JillTay87040605) reported from Yeovilton, England@ThreeUK I have just tried to cancel my iPad data account as per a letter I received. Can’t believe how difficult your agent made it.I couldn’t understand a word he said so I gave up,now I will have to go into the store to sort it
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Angi Long (@Angisolar) reported from Chard, England@ThreeUKSupport I spoke to my branch, then called customer services!
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Avi Greek (@avstar25) reported from Glastonbury, England@ThreeUK @OnePlus_UK @B0atyOSRS @FNATIC loyal customer, big fan. fingers crossed!
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Oliver's Coffee House (@OliversSherbs) reported from Sherborne, England@ThreeUK And yet simple phone calls keep getting dropped at the moment, there's no signal in half my house and maximum H internet around here
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Hannah Penn (@Hannah_Penn) reported@threeuk Your customer service is an absolute disgrace. Mis-sold a 24m SIM-only contract, assured me twice it was cancelled (once after 2 hours on the phone), cases all closed. Now you’ve reinstated it AGAIN, and sent a bill. This is appalling. I will NOT be paying. Sort it out.
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Daniel upson (@dan_upson) reported@ThreeUK @ThreeUKSupport had three home broadband for years. Now I'm getting 2mb-10mb download. Single person using the hub and get 400mb on phone using 5g. Makes 0 sense obviously been slowed down by the network
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Tommy Craig CSC (@tommycraigcsc) reported@ThreeUK an absolute joke of a customer services no use to anyone.
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Tanzanian Terrier 🇬🇧🇹🇿🇺🇦🇮🇱 (@petronious) reportedYears ago , especially during at half time I, like many others had the same problem. But since the introduction of 5G I have no problems at all but I am guessing it is down to individual providers I am with @ThreeUK.
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Hatter (@hatterscrypto) reported@Benleo @virginmedia I can raise you. Try dealing with @ThreeUK . But I agree Virgin media have massively gone downhill in the customer service department.
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Robert THOMPSON (@RobertT63939769) reported@ThreeUKSupport hi i cant seem to het my phone working here in gran caneria i even just bought a 7 pound passport but my plean shpuld include it here, its just keeps saying emergency calls only any ideas ?
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Champersq 🇬🇧🏴🇬🇧🏴🇬🇧 (@Champersq1) reported@Benleo If you think that they’re bad, you haven’t tried @ThreeUK. I sometimes wake at 4am and cannot use the internet, I think I’ve cracked it and then it starts to buffer again 🤬
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Álvaro Pétrus (@AcgbPetrus) reported@ThreeUK I'm spending some time abroad and I've had problems with my international roaming. I can no longer use my plan; I have absolutely no signal. I need help but haven't been able to get it so far. Can you assist me? The company doesn't seem to care much about its customers.
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Sassy (@lyeuhm) reported@stevejh1973 @ThreeUK did you ever get your wifi calling working? mines been out for about two weeks now and nothing i do seems to fix it! it’s infuriating
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UDI for The North 🐧 (@SunyaSutti) reportedWhy do @ThreeUK make it impossible to contact them? First they insist on a phone numb - I'm a broadband customer ffs! When I did get past that their chat **** bot could only handle returns. After repeating myself a number of times & saying "human" loads too, it hung up!