3 (Three) outages and service status in Martock, England

Problems in the last 24 hours in Martock, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Martock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Martock, England

Latest outage, problems and issue reports in Martock and nearby locations:

• 
  Peter Edmondson (@PeteyNojjysdad) reported 4 minutes ago from Yeovil, England

  Hey @ThreeUK your support centre has been hacked. People keep asking me to prove who I am. Funny thing is they can't prove who they are. Why do you need to see my passport? you don't know who I am anyway?

• 
  Peter Edmondson (@PeteyNojjysdad) reported 9 minutes ago from Butleigh, England

  @ThreeUKSupport have spent hours on there, they've had my proof of identity but now lost it, the account's still blocked as is the app. Honestly, never known anything like it. an absolute joke

• 
  Jill Taylor (@JillTay87040605) reported 15 minutes ago from Yeovilton, England

  @ThreeUK I have just tried to cancel my iPad data account as per a letter I received. Can’t believe how difficult your agent made it.I couldn’t understand a word he said so I gave up,now I will have to go into the store to sort it

• 
  Oliver's Coffee House (@OliversSherbs) reported 17 minutes ago from Sherborne, England

  I spoke too soon, I have no @ThreeUK data service. If you need me send a pigeon!

• 
  Angi Long (@Angisolar) reported 20 minutes ago from Chard, England

  @ThreeUKSupport I spoke to my branch, then called customer services!

• 
  Steve Griffiths (@stegrif) reported 24 minutes ago from Athelney, England

  @ThreeUKSupport @ThreeUK seems to be pretty much no way of contacting you for help at the minute. Just run out of data was hoping you may help for the two days before my allowance renews....as other providers are doing 🙁

• 
  Angi Long (@Angisolar) reported 25 minutes ago from Chard, England

  @ThreeUKSupport So I got in touch, admittedly at 11.10pm, but no one to help.

• 
  Michelle Crouch (@Michellecrouchx) reported 26 minutes ago from Bridgwater, England

  @ThreeUKSupport your phone signal is absolutely diabolical and I havent had signal for nearly 2 months despite being told it would be fixed in a week. Tried calling 4 times today LOST SIGNAL EVERYTIME. Moving to EE as soon as my contracts up. Thanks for ruining my 2020.

• 
  Oliver's Coffee House (@OliversSherbs) reported 32 minutes ago from Sherborne, England

  @BBCNaga @beccyhuxtable @ThreeUK @ThreeUKSupport I've got signal on Three!

• 
  Avi Greek (@avstar25) reported 37 minutes ago from Glastonbury, England

  @ThreeUK @OnePlus_UK @B0atyOSRS @FNATIC loyal customer, big fan. fingers crossed!

• 
  𝘼𝙙𝙖𝙢 (@acmtix) reported 37 minutes ago from Castle Cary, England

  @BTimberley @ThreeUKSupport This is a great example thread of how not to run a support service to your customers. If you'd like to relay this story to a media service let me know and we can promote your story. Three should be ashamed of themselves.

• 
  Oliver's Coffee House (@OliversSherbs) reported 38 minutes ago from Sherborne, England

  @ThreeUK And yet simple phone calls keep getting dropped at the moment, there's no signal in half my house and maximum H internet around here

• 
  Angi Long (@Angisolar) reported 44 minutes ago from Chard, England

  @ThreeUK I have lost count of the number of times I have lost internet signal today!!! Been happening a while and getting worse!

• 
  Oliver's Coffee House (@OliversSherbs) reported 48 minutes ago from Sherborne, England

  Is anyone else on @ThreeUK unable to login to their account online or access the app? Worried my account has been hacked!

• 
  Angi Long (@Angisolar) reported 52 minutes ago from Brympton, England

  @ThreeUKSupport So I am finally getting the chance to try and sort out my broadband - been on the phone for 9.5 mins, the music suddenly stopped at 7.5 mins, now nothing!! HELP!!!!

• 
  Oliver's Coffee House (@OliversSherbs) reported 56 minutes ago from Yeovilton, England

  @ThreeUKSupport It's Jane, not Oliver. Yes, I've restarted my phone numerous times. I haven't had signal in my house for the 7 years I've been with you. 3G is generally ok when I'm out and about, it's the call dropping that's most irritating

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GIFTSpromo (@Gpromo_UK) reported 5 minutes ago

  @ThreeUK "Life Needs a Big Network" You're right, when exactly are you going to actually provide it?

• 
  Tommy Craig CSC (@tommycraigcsc) reported 7 minutes ago

  @ThreeUK an absolute joke of a customer services no use to anyone.

• 
  Are You Ready? (@RealAreYouReady) reported 10 minutes ago

  @ThreeUK Why are your Indian customer service putting the phone down on me? Can i get a call back from an ENGLISH person please.

• 
  lornieloulpd (@lornieloulpd) reported 12 minutes ago

  @ThreeUK my intervener keeps crashing and I am working from home this is not productive for me I pay so much money to your Co pant and I can’t even use the service

• 
  Mark and Roger (@MarkandRoger) reported 13 minutes ago

  @ThreeUK I have been with Three for many years but despite paying for a mobile service I can use abroad in my holiday home they have pulled this facility away with almost no notice. I understand and adhere to a fair use policy but feel I was mis-sold a product. Unfair!

• 
  Kitty Coco (@BambieBambini) reported 14 minutes ago

  @ThreeUK @ThreeUKSupport Warning for 3 PAYG Users They cut off my service and kept my remaining credit, claiming no chargeable activity for 6 months, despite a recent call I have the logs on my phone to prove. This is the last time they will rob me. I’m switching to another provider.

• 
  Follower (@Stephen27784350) reported 16 minutes ago

  @ThreeUKSupport Do you not support wifi calling outside the uk?

• 
  David Clarke (@DavidCl88428325) reported 19 minutes ago

  This has been a continual issue of network loss and instabillity in the bt54 area, why?, are other areas more important than rural coastal areas? Why are we being cut off continually? @ThreeUKSupport

• 
  UDI for The North 🐧 (@SunyaSutti) reported 22 minutes ago

  Why do @ThreeUK make it impossible to contact them? First they insist on a phone numb - I'm a broadband customer ffs! When I did get past that their chat **** bot could only handle returns. After repeating myself a number of times & saying "human" loads too, it hung up!

• 
  Joanne (@J08NNE) reported 22 minutes ago

  @EmmaAndrews95 @ThreeUK @iD_Mobile_UK thanks, my issue is with the broadband since this morning. I've reported it to support and they tried to troubleshoot it, then just said similar to the attached "we are aware of a problem and working to resolve it"