3 (Three) Outage in Leek, Staffordshire, England

@LynnMcMillan123 @ThreeUK They also lie about contracts agreed and cost.Never renew by phone.

@ThreeUK Is there a Broadband issue in the ST4 area?

@ThreeUK is something happening with the network ? I have a host of numbers ringing me which I cannot answer and if I call back they said they havent rang, even my partners phone is calling mine and I have it in my hand switched off she is on @EE? How is this possible ?

@ThreeUK I know your customer service has always been rubbish but it’s now actually unusable. My hills is wrong and every time I known your overseas call centre about it they manage to cut themselves off mid-call. Please provide me with a PHONE NUMBER of someone in the UK.

Internet down. @ThreeUK can’t explain why or how long it will be gone. Needless to say, everything I need to do this week requires internet access.

For the last few months I have rubbish signal in my house, I'm not happy about paying £50+ a month for people not to be able to contact me or me to contact them. How can this be resolved? @ThreeUK @ThreeUKSupport

@ThreeUK Thats yet another contract that you've lied about. Customer service is just something for other companies, isn't it.

@ThreeUKSupport My mobile Wi-Fi keeps dropping. Last Monday it was off all morning. I regularly gave evenings where it drips every 30 minutes or so. My mobile phone is on Sky, but I never have connection problems with it. Only my mobile broadband with Three

@ThreeUKSupport It's been escalated now via customer relations so fingers crossed it get resolved soon. Thanks

@stuarttaylor79 @ThreeUKSupport We both pay for a service (I have 2 contracts), but they won't compensate you for half a days downtime.

@stuarttaylor79 @ThreeUKSupport *******, its only been down half a day

@ThreeUKSupport St7 1nj Google pixel 2 xl, we seem to have signal now

@ThreeUKSupport is the network down,I'm currently without no signal in the stoke on treat area

@ThreeUK why do we have to deal with poor customer service? Why do I have to deal with an Indian call centre that can’t understand me?

@ThreeUK Customer service via chat is never available. Bad customer support

@ever_longing @OfficialRandL @ThreeUK Ticketmaster are still not refunding. It's awful PR refusing to refund. None of these people are likely to risk buying a ticket again.

@EE Been with u over 15 years now and your offers on an upgrade are terrible, looks like I’ll be moving to @O2 or @ThreeUK what’s your plans for an iPhone 13 with 100gb internet or unlimited

@ThreeUKSupport It doesn't work because it keeps asking for the authentication code sent to the number.

@ThreeUKSupport @ThreeUK hi, I ordered a replacement sim last Wednesday but yet haven't received yet. Please help?

@ThreeUK hi, I ordered a replacement sim last Wednesday but yet haven't received yet. Please help?

@ThreeUKSupport I was just wondering if you could see an estimated fix date from your end

@ThreeUKSupport They didn’t advise of a fix date just that there’s a known issue with the mast that’s resulting in loss of a data connection and yes I spoke to technical support who advised that and said the problem isn’t my end, the problem is at the mast level

@ThreeUKSupport I’m trying to work out why I’ve spent an hour on chat help being told what a ‘valued’ customer I am only to be offered a worse sim deal than I could have got directly from your website myself. I find this incredibly dishonest. Anyone else had same experience?