3 (Three) Outage in Kirkton of Auchterhouse, Angus, Scotland

@ThreeUKSupport It was closed without an actual resolution. I've been asking for my proof of purchase to be emailed to me. I've spoken to two members of your complaints team who assured it would be with me within a couple of days and I still haven't got it

@ThreeUKSupport Can you help me with an ongoing issue that I've been having for almost 2 months please. I've already had a complaint "resolved" about it but nothing is resolved as I still haven't got what I've asked for

@LeeLogan_ @ThreeUKSupport We’re the same, home broadband via three sim when down about an hour ago. My phone is a three sim the wife’s is another provider and both are fine. I gave up calling after being on hold for 30min. It’s gonna be a long day without internet for the kids!!!

@C_GHuband @ThreeUK I've experienced that before after an update.. Turning power off and restarting it solved the problem for me, try that.

@ThreeUKSupport Hi Sana yes I tried that one first, then three others just in case it was an issue using the same email with 2 different numbers but made no difference.

@ThreeUKSupport 3g is solid 3 bars on the router but as you can see the speeds are poor as there is so much contention. If I go the other side of a hill I get brilliant 4g on the next mast down the A90..

@ThreeUKSupport hello, I’ve been on live chat several times today and your advisers keep ending my chat. I am having signal problems in DD1, DD2 and DD3 dundee areas. Have to keep turning my phone off and on again to do anything, can you please help.

@ThreeUKSupport is there an issue with the Dundee City Centre can’t get any signal at all in the town centre, has been like this for a few days

@flargh @jackbrewster I know this doesn’t help you IN THE SLIGHTEST, but just to note, fwiw, that in the UK we see stonking deals on SE still. We got @stitchbitch an SE for £18 up-front and £18/month on @ThreeUK a few months back.

@ThreeUKSupport No I don't, that's why I'm having trouble figuring out what to do

@ThreeUKSupport Since I've been with you, I was with O2 for years with no problems. I don't feel comfortable sharing my postcode. Do you have a DM option?

Abused on live chat by @ThreeUK employees. Got tweet promising resolution. Guess what? Telling me to go on live chat again! Couldn’t make it up

@SamsungUK tried using private share on my s205g,but apparently @ThreeUK don't support adding msisdn phone no. any suggestions

@deanrmarsh @ThreeUKSupport @Three_Is_Broken Three have tweeted multiple times about the big network build. There's also multiple news articles online about the network upgrades.

@telecom_mast @ThreeUKSupport @Three_Is_Broken Well it would be nice for three to explain this font you think? As a customer for 7 years they were fine until 18 months ago. But it's the same old same old read from a script excuse that annoys me more.

@ThreeUKSupport hi, any news when the outage in my area is going to be fixed? I have had to use WiFi only for at least 3 days now. Thanks

@ThreeUKSupport I was advised to setup a payment plan with the debt collections agency for something that wasn’t my fault. My house will be black listed now and I’ll never get credit again.

NEVER take a contact out with @ThreeUK. I will be cancelling mine and the rest of my family’s contracts ASAP.

@ThreeUKSupport When I make / receive calls, the other person can't hear me. I have called customer support many times and they tell me the mast will be repaired by Friday. I am a new customer and the cooling off period is Wednesday . I need extension in case problem persists