3 (Three) Outage Report in Higham Ferrers, Northamptonshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Higham Ferrers, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Higham Ferrers and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (62%)
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Phone (17%)
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Total Blackout (12%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Higham Ferrers, Northamptonshire, England
The most recent 3 (Three) outage reports came from the following cities: Wellingborough, Kettering and Bedford.
City | Problem Type | Report Time |
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Internet | ||
Phone | ||
Internet | ||
Phone | ||
Wi-fi | ||
Total Blackout |
Community Discussion
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3 (Three) Issues Reports Near Higham Ferrers, England
Latest outage, problems and issue reports in Higham Ferrers and nearby locations:
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BiteMe (@bitemespices) reported from Northamptonshire, England
Still no response @ThreeUKSupport @ThreeUK It appears that your support/ customer service is as poor as your broadband service. Currently non-existent.
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BiteMe (@bitemespices) reported from Northamptonshire, England
@ThreeUKSupport I've got through to the phone line as we are still having problems. Expecting a callback today. We've done several full restarts but the hub is not working. Phone signal is great even 4g Thanks.
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Jonathan K (@PR_UK) reported from Bedford, England
@ThreeUKSupport MK410SL, iPhone 12 Pro, also have an iPad Pro with a prepaid Three sim also same slow speeds. Thanks.
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Mackson Wakama (@macksonwakama) reported from Northamptonshire, England
@ThreeUK Hello, I have been attempting to cancel my Monthly Boost 6GB add-on for a while but it still shows, and I'm still charged
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BiteMe (@bitemespices) reported from Northamptonshire, England
Any update? @ThreeUKSupport Still no broadband through the huawei hub but 4g on my phone signal. Several weeks on intermittant service and now nothing for 3 days. #threedown #customerservice #help
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johnd090157 (@johnd090157) reported from Stanwick, England
So after 2 hours trying to contact @ThreeUKSupport I am told can’t cancel contract and call back in a few weeks. Appreciate current difficulties but you are well prepared to sell me one. Why do I have keep paying past contract end date. Will I get a refund.
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Paul McEvoy ✏️⚙️ (@Pau1Mc) reported from Northamptonshire, England
The @ThreeUK saga goes from bad to worse, the already owed me £20 after I swapped to a (better!) provider, “can’t resolve it due to a technical issue” and now they’ve just taken another £40 out of my bank account! Thieving bastards. Would recommend you avoid them at all costs!
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johnd090157 (@johnd090157) reported from Stanwick, England
I appreciate there is a major pandemic at present. However I have tried contacting #Threeuk to find out my account details for a lap top so I can find out when to cancel it. No staff to help and the app is useless. Strangely there are staff happy to chat about a new phone.
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BiteMe (@bitemespices) reported from Northamptonshire, England
@ThreeUKSupport So I thought I might get somewhere today but no help. Sadly @ThreeUK @ThreeUKSupport are closed now. Trying again tomorrow.
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💜 (@Summerrr_x) reported from Northamptonshire, England
@ThreeUK please fix your internet coverage and complaints department both are useless 👍🏼
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Paul McEvoy ✏️⚙️ (@Pau1Mc) reported from Northamptonshire, England
@ThreeUKSupport Nope! Can’t login to your app (still “undergoing essential maintenance” another week later…) and when I tried the phone line it spat me out before I could speak to a person. I’m owed money that was the credit balance on my closed account.
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Roy Long (@Roy_Long) reported from Northamptonshire, England
@ThreeUKSupport I have no time to sort this out as I'm trying to work. However this phone is my main point of contact for calls, emails, etc.. for my business. I am potentially losing business if my clients cannot contact me. I need a reliable mobile network, and currently 3 is not that network.
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BiteMe (@bitemespices) reported from Northamptonshire, England
@ThreeUKSupport I was told it was with 'the appropriate team' who would be reminded there was still an issue.
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David Henderson (@atlantean526) reported from Northamptonshire, England
@ThreeUKSupport ok then three, went in-store today to renew my two sim only contracts, all done no problems. My main pay monthly phone contract is eligible for renewal tomorrow, yet the store worker couldn't get the early upgrade fee waived (£19). Cont'd..
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Steve Deeks (@DeeksSteve) reported from Northamptonshire, England
@ThreeUK Hi 3, the screen matrix is numb on my X max, I’m having a terrible customer experience trying to get service, the most inept ‘customer service’ Indian call centre I’ve ever experienced. I loathe being one of your ‘customers’, I regret it deeply. I’m 2hrs in, no further
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Gillian Butterworth (@bltbuttie) reported from Rushden, England
@ThreeUKSupport we have been having connection issues with both our mobile Broadband and 4 g on phones so no WiFi and I’ve used most of my data on the 4 mobile phones we have in the house! What is going on with your service I’m still paying for ?
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ashpole (@ashpole) reported from Northamptonshire, England
@jamesthomson @ThreeUK I’ve been with them for years, because of the USA roaming but not much prospect of being over there anytime soon. If network coverage is an issue and Three is good, ID Mobile and Smarty have some good deals. I need Wi-Fi Calling too.
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Paul (@PAULDREWERY) reported from Bedford, England
Just wondering why you’ve never done e top up swipe cards so if you get a top up in shops the credit goes on your phone, would be easier for people like my uncle who don’t use internet or understand a computer voice @ThreeUKSupport @ThreeUK
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BiteMe (@bitemespices) reported from Northamptonshire, England
@ThreeUKSupport Sadly no one called to resolve the issues despite assurances we would be called back yesterday. @ThreeUKSupport @ThreeUK
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WordsFromAPen (@WordsFromAPen) reported from Northamptonshire, England
@EE Been with @ThreeUK for years & the prices get better & better the longer you're with them. The communication aspect is hit & miss but they recently sorted out a problem for me so fast, I couldn't fault them. The speed is okay to me. Lower prices & I'd reconsider.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Luzinho (@bluzayadio) reported
@ThreeUKSupport the network is still down but you say "it's resolved"
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G'wan...guess my name (@Im_Sarah_Hello) reported
@ThreeUKSupport Yep, told it's an issue to do with some new system, and it should be fixed by around the 10th Feb. I'm not holding my breath
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David Smith (@DJSmithTech) reported
@ThreeUK absolute disgraceful customer services and totally useless. Can’t even supply a phone.
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Louise Williams (@Sefton3Peaks) reported from Seaforth, England
@ThreeUK Please can someone provide help to my parents. Three of your colleagues so far have not! Spent over 2 hours now trying to resolve their issue! Really poor! 😡
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✨merrymel!✨ (@mayomellie) reported
@DShivshanker @ThreeUK @ThreeUKSupport Support I too would love to know when will my broadband be available! This seems to be a common occurrence every Sunday so far in January, depriving your customers of the service they pay you for! 😤
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laura smith (@laurasmith1985) reported
@ThreeUKSupport This is day 3 with no WiFi....and when I call im greeted with rude staff who say there is nothing they can do as there Is a outage. I work from home this is seriously not good enough...I threaten to leave and told I can't unless I pay over £300
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Stephen Hampson (@StephenHampson) reported
@ThreeUK any reason why your customer service is so appaling? Trying to resolve something and been on hold for 26 mins and then try to ring back only for your advisor to put the phone down.
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David Good (@davidgood89) reported
@SRoofy @ThreeUKSupport But annoying. The main problem we get is the ping goes through the roof so although the speed can be good, the response time can be poor
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Thomas Bidaux ✨-Working From Home 🏡- (@icotom) reported
@yesdogman This is a big mistake @ThreeUK - I will literally cancel my contracts (plural) purely on this one topic alone.
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Julian Osborne VR (@julesosborne) reported
@ThreeUKSupport - Please can you offer advice why my Huawei AI Cube B900-230 keeps losing Internet? To fix it, I just need to pop the SIM out, push it back in and it works for a few days, then stops again, thank you #Annoying