3 (Three) Outage Report in Higham Ferrers, Northamptonshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Higham Ferrers, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Higham Ferrers and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (48%)
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Total Blackout (29%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Community Discussion
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3 (Three) Issues Reports Near Higham Ferrers, England
Latest outage, problems and issue reports in Higham Ferrers and nearby locations:
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Sharon
(@Metshaz) reported
from
Desborough, England
@ThreeUK any chance of getting the network back up and running in Desborough UK Currently 1mb download speed
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💜
(@Summerrr_x) reported
from
Northamptonshire, England
@ThreeUK please fix your internet coverage and complaints department both are useless 👍🏼
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Sharon
(@Metshaz) reported
from
Desborough, England
@ThreeUKSupport 0.5mb for nearly 36 hours! Having to go to Mum's house to do my banking and online shopping. Call handler told me "working on mast in my area". Service checker says no problems. To make it even worse, my mobile phone has run out of data allowance because of it.
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BiteMe
(@bitemespices) reported
from
Northamptonshire, England
Still no response @ThreeUKSupport @ThreeUK It appears that your support/ customer service is as poor as your broadband service. Currently non-existent.
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ashpole
(@ashpole) reported
from
Northamptonshire, England
@jamesthomson @ThreeUK I’ve been with them for years, because of the USA roaming but not much prospect of being over there anytime soon. If network coverage is an issue and Three is good, ID Mobile and Smarty have some good deals. I need Wi-Fi Calling too.
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BiteMe
(@bitemespices) reported
from
Northamptonshire, England
@ThreeUKSupport So I thought I might get somewhere today but no help. Sadly @ThreeUK @ThreeUKSupport are closed now. Trying again tomorrow.
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BiteMe
(@bitemespices) reported
from
Northamptonshire, England
Any update? @ThreeUKSupport Still no broadband through the huawei hub but 4g on my phone signal. Several weeks on intermittant service and now nothing for 3 days. #threedown #customerservice #help
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Paul McEvoy ✏️⚙️
(@Pau1Mc) reported
from
Northamptonshire, England
The @ThreeUK saga goes from bad to worse, the already owed me £20 after I swapped to a (better!) provider, “can’t resolve it due to a technical issue” and now they’ve just taken another £40 out of my bank account! Thieving bastards. Would recommend you avoid them at all costs!
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Steve Deeks
(@DeeksSteve) reported
from
Northamptonshire, England
@ThreeUK Hi 3, the screen matrix is numb on my X max, I’m having a terrible customer experience trying to get service, the most inept ‘customer service’ Indian call centre I’ve ever experienced. I loathe being one of your ‘customers’, I regret it deeply. I’m 2hrs in, no further
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BiteMe
(@bitemespices) reported
from
Northamptonshire, England
@ThreeUKSupport I was told it was with 'the appropriate team' who would be reminded there was still an issue.
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Jonathan K
(@PR_UK) reported
from
Bedford, England
@ThreeUKSupport MK410SL, iPhone 12 Pro, also have an iPad Pro with a prepaid Three sim also same slow speeds. Thanks.
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Gillian Butterworth
(@bltbuttie) reported
from
Rushden, England
@ThreeUKSupport we have been having connection issues with both our mobile Broadband and 4 g on phones so no WiFi and I’ve used most of my data on the 4 mobile phones we have in the house! What is going on with your service I’m still paying for ?
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jeff archer
(@JF111) reported
from
Northamptonshire, England
@ThreeUK any chance you can sort the service in Northampton out paying for the last 2 months & all but no coverage a text mess to tell it’s going to be **** does not help
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BiteMe
(@bitemespices) reported
from
Northamptonshire, England
@ThreeUKSupport Sadly no one called to resolve the issues despite assurances we would be called back yesterday. @ThreeUKSupport @ThreeUK
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WordsFromAPen
(@WordsFromAPen) reported
from
Northamptonshire, England
@EE Been with @ThreeUK for years & the prices get better & better the longer you're with them. The communication aspect is hit & miss but they recently sorted out a problem for me so fast, I couldn't fault them. The speed is okay to me. Lower prices & I'd reconsider.
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BiteMe
(@bitemespices) reported
from
Northamptonshire, England
@ThreeUKSupport I've got through to the phone line as we are still having problems. Expecting a callback today. We've done several full restarts but the hub is not working. Phone signal is great even 4g Thanks.
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Paul McEvoy ✏️⚙️
(@Pau1Mc) reported
from
Northamptonshire, England
@ThreeUKSupport Nope! Can’t login to your app (still “undergoing essential maintenance” another week later…) and when I tried the phone line it spat me out before I could speak to a person. I’m owed money that was the credit balance on my closed account.
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Sharon
(@Metshaz) reported
from
Desborough, England
@ThreeUK instead of music festivals, get your core business right first, 0.5mb Internet for the last 48hours! Call handlers say they're working in the area, service checker says no issue. 4 devices rendered useless. Starlink ordered, has to be better that this.
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johnd090157
(@johnd090157) reported
from
Stanwick, England
So after 2 hours trying to contact @ThreeUKSupport I am told can’t cancel contract and call back in a few weeks. Appreciate current difficulties but you are well prepared to sell me one. Why do I have keep paying past contract end date. Will I get a refund.
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johnd090157
(@johnd090157) reported
from
Stanwick, England
I appreciate there is a major pandemic at present. However I have tried contacting #Threeuk to find out my account details for a lap top so I can find out when to cancel it. No staff to help and the app is useless. Strangely there are staff happy to chat about a new phone.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Rhys Jones
(@RSJones91) reported
@ThreeUKSupport Requested my Pac last friday, spoke to you monday and Thursday over the phone. I was promised that by yesterday I would have my Pac but it still hasn't arrived. This is why I want to leave you as you can't provide satisfactory customer service and you flat out lie
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warren
(@warren22703811) reported
All I want to do is cancel my @ThreeUK contract due to signal drop outs and outages since day ONE! But can’t co Customer services in India can’t understand English or speak always repeating my question to them 50 minute wait time always when I call. Shoddy company never again!
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Graeme Barbour
(@GraemeABarbour) reported
How shockingly bad is @ThreeUKSupport app and service. Thankfully I’m changing to @giffgaff
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DivyB
(@DivyB) reported
@ickoonite @ThreeUK Maybe a very long garbage collection?
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许北方xubeifang
(@xubeifang) reported
@ThreeUKSupport Today is the 7th day in the morning I open my mobile phone. I still have no network, and 3G companies don't explain and explain.
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Emmanuel Aderanti
(@HoluHade) reported
@ThreeUK avoid three like a plague, they are money grabbers, 12 years of faithfully been with them just left me with a bad record, chasing up £50 they didn’t render the service
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Adult Wolf
(@AdultWolfBand) reported
@ThreeUK @SamsungUK Told all week mine was arriving yesterday. Chased email all week, never came. Told it was out with DPD yesterday, never arrived. Told this morning there's an issue with the contract, no idea when it will arrive. Frustrating being lied to. Who knows if it'll ever arrive now.
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Dmitry Yasser
(@DmitryYasser) reported
@ThreeUKSupport hi, there is very poor reception in Twickenham area (postcode TW2 6LG). Very slow internet. Both indoor and outdoor. Can you please help?
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Vulgar L'ol
(@LaurenGrigor) reported
@ThreeUKSupport Can I get a webchat support link? I cannot return to the UK due to COVID and NEED to exit my plan. I can't pay for a plan until June 2022 which I literally can no longer use
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Eve lister
(@Evelister1) reported
@ThreeUKSupport No one has been available on webchat all morning ??? Please can you let me know the email to make a complaint you are unreasonably withholding my money now and your customer service is terrible